HP Color LaserJet CP2025dn User Manual
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Copyright and License © 2008 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 2, 09/2008 Part number: CB493-90908Trademark Credits Adobe ®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. ENERGY STAR ® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
Table of contents 1 Product basics Product comparison ............................................................................................................................. 2 Product features ................................................................................................................................... 2 Walkaround .......................................................................................................................................... 4 Front and side view .............................................................................................................. 4 Back view ............................................................................................................................. 4 Model and serial numbers ................................................................................................... 5 2 Control panel Control-panel walkaround .................................................................................................................... 8 Control-panel menus ............................................................................................................................ 9 Use the menus ..................................................................................................................... 9 Reports menu .................................................................................................................... 10 System setup menu ........................................................................................................... 11 Service menu ..................................................................................................................... 14 Network config. menu ........................................................................................................ 15 3 Software for Windows Supported operating systems for Windows ........................................................................................ 18 Supported printer drivers for Windows ............................................................................................... 19 HP Universal Print Driver (UPD) ........................................................................................................ 20 UPD installation modes ..................................................................................................... 20 Select the correct printer driver for Windows ..................................................................................... 21 Priority for print settings ...................................................................................................................... 22 Change printer-driver settings for Windows ....................................................................................... 23 Install the Windows software .............................................................................................................. 24 Software installation types for Windows ............................................................................ 24 Remove software for Windows .......................................................................................... 24 Supported utilities ............................................................................................................................... 25 HP Web Jetadmin .............................................................................................................. 25 Embedded Web server ...................................................................................................... 25 HP ToolboxFX ................................................................................................................... 26 Other Windows components and utilities ........................................................................... 26 ENWWiii
4 Use the product with Macintosh Software for Macintosh ....................................................................................................................... 28 Supported operating systems for Macintosh ..................................................................... 28 Supported printer drivers for Macintosh ............................................................................. 28 Priority for print settings for Macintosh .............................................................................. 28 Change printer-driver settings for Macintosh ..................................................................... 28 Supported utilities for Macintosh ........................................................................................ 29 View embedded Web server using a Macintosh ............................................... 29 Use features in the Macintosh printer driver ....................................................................................... 30 Create and use printing presets in Macintosh ................................................................... 30 Resize documents or print on a custom paper size ........................................................... 30 Print a cover page .............................................................................................................. 30 Use watermarks ................................................................................................................. 31 Print multiple pages on one sheet of paper in Macintosh .................................................. 31 Print on both sides of the page (duplex printing) ............................................................... 31 Set the color options .......................................................................................................... 32 Use the Services menu ...................................................................................................... 32 5 Connectivity Supported network operating systems ............................................................................................... 34 Printer sharing disclaimer .................................................................................................. 34 USB connection .................................................................................................................................. 35 Supported network protocols .............................................................................................................. 36 Configure the product on the network ................................................................................................ 38 Set up the product on the network ..................................................................................... 38 View settings ..................................................................................................... 38 Network configuration page .............................................................. 38 Configuration page ........................................................................... 38 IP address .......................................................................................................................... 39 Manual configuration ......................................................................................... 39 Automatic configuration ..................................................................................... 39 Show or hide the IP address on the control panel ............................................ 40 Set automatic crossover .................................................................................... 40 Set network services ......................................................................................... 40 Restore defaults (network settings) ................................................................... 41 TCP/IP ............................................................................................................................... 41 IP address ......................................................................................................... 41 Configure IP parameters ................................................................................... 41 Dynamic Host Configuration Protocol (DHCP) ................................. 41 BOOTP ............................................................................................. 41 Subnets ............................................................................................................. 42 Subnet mask ..................................................................................... 42 Gateways .......................................................................................................... 42 ivENWW
Default gateway ................................................................................ 42 6 Paper and print media Understand paper and print media use .............................................................................................. 44 Supported paper and print media sizes .............................................................................................. 45 Supported paper types and tray capacity ........................................................................................... 47 Special paper or print media guidelines ............................................................................................. 49 Load paper and print media ............................................................................................................... 50 7 Print tasks Cancel a print job ............................................................................................................................... 54 Cancel the current print job at the product control panel ................................................... 54 Cancel the current print job from the software program .................................................... 54 Use features in the Windows printer driver ........................................................................................ 55 Open the printer driver ....................................................................................................... 55 Use printing shortcuts ........................................................................................................ 55 Set paper and quality options ............................................................................................ 55 Set document effects ......................................................................................................... 55 Set document finishing options .......................................................................................... 56 Obtain support and product-status information .................................................................. 56 Set advanced printing options ........................................................................................... 56 8 Color for Windows Manage color ...................................................................................................................................... 60 Automatic ........................................................................................................................... 60 Print in Grayscale .............................................................................................................. 60 Manual color adjustment .................................................................................................... 60 Manual color options ......................................................................................... 60 Color themes ..................................................................................................................... 61 Match colors ....................................................................................................................................... 62 Match colors using the Microsoft Office Basic Colors palette ............................................ 62 Match colors using the HP Basic Color Match tool ............................................................ 62 Match colors using View Custom Colors ........................................................................... 63 Advanced color use ............................................................................................................................ 64 HP ColorSphere toner ....................................................................................................... 64 HP ImageREt 3600 ............................................................................................................ 64 Media selection .................................................................................................................. 64 Color options ...................................................................................................................... 64 Standard red-green-blue (sRGB) ....................................................................................... 64 9 Manage and maintain Information pages ............................................................................................................................... 68 HP ToolboxFX .................................................................................................................................... 69 ENWWv
Open HP ToolboxFX .......................................................................................................... 69 Status ................................................................................................................................. 70 Event log ........................................................................................................... 70 Alerts .................................................................................................................................. 71 Set up Status Alerts .......................................................................................... 71 Set up E-mail Alerts .......................................................................................... 71 Product information ............................................................................................................ 71 Set password ..................................................................................................................... 71 Help ................................................................................................................................... 72 Device Settings .................................................................................................................. 73 Device Information ............................................................................................ 73 Paper Handling ................................................................................................. 74 Printing .............................................................................................................. 74 PCL5c ............................................................................................................... 74 PostScript .......................................................................................................... 74 Print Quality ....................................................................................................... 75 Print Density ...................................................................................................... 75 Paper Types ...................................................................................................... 75 System Setup .................................................................................................... 75 Save/Restore Settings ...................................................................................... 75 Password .......................................................................................................... 75 Service .............................................................................................................. 76 Network Settings ................................................................................................................ 76 Shop for Supplies .............................................................................................................. 76 Other Links ........................................................................................................................ 76 Embedded Web server ....................................................................................................................... 77 View the HP embedded Web server .................................................................................. 77 Embedded Web server sections ........................................................................................ 78 Manage supplies ................................................................................................................................ 80 Supplies life ....................................................................................................................... 80 Print-cartridge storage ....................................................................................................... 80 HP policy on non-HP print cartridges ................................................................................. 80 HP fraud hotline and Web site ........................................................................................... 80 Print when cartridge has reached estimated end of life ..................................................... 81 Replace print cartridges ..................................................................................................................... 82 Memory and font DIMMs .................................................................................................................... 86 Product memory ................................................................................................................ 86 Install memory and font DIMMs ......................................................................................... 86 Enable memory .................................................................................................................. 90 Enable memory for Windows ............................................................................ 90 Check DIMM installation .................................................................................................... 90 Clean the product ............................................................................................................................... 90 Firmware updates ............................................................................................................................... 91 viENWW
10 Solve problems Basic troubleshooting checklist .......................................................................................................... 94 Factors that affect product performance ............................................................................ 94 Control-panel and status-alert messages ........................................................................................... 95 Clear jams ........................................................................................................................................ 101 Common causes of jams ................................................................................................. 101 Jam locations ................................................................................................................... 102 Change Jam Recovery setting ......................................................................................... 102 Clear jams in tray 1 .......................................................................................................... 102 Clear jams in tray 2 .......................................................................................................... 103 Clear jams in tray 3 .......................................................................................................... 104 Clear jams in fuser area ................................................................................................... 105 Clear jams in output bin ................................................................................................... 107 Clear jams in duplexer (duplexing models only) .............................................................. 107 Solve image-quality problems .......................................................................................................... 110 Identify and correct print defects ...................................................................................... 110 Print-quality checklist ...................................................................................... 110 General print quality issues ............................................................................. 111 Solve issues with color documents ................................................................. 115 Use HP ToolboxFX to troubleshoot print-quality problems ............................ 117 Optimize and improve print quality .................................................................. 118 Calibrate the product ....................................................................................... 118 Performance problems ..................................................................................................................... 119 Product software problems ............................................................................................................... 120 Solve Macintosh problems ............................................................................................................... 121 Solve problems with Mac OS X ....................................................................................... 121 Appendix A Supplies and accessories Order supplies and accessories ....................................................................................................... 125 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 128 Print cartridge limited warranty statement ........................................................................................ 129 End User License Agreement .......................................................................................................... 130 Customer support ............................................................................................................................. 132 Repack the product .......................................................................................................................... 133 Service information form .................................................................................................................. 134 Appendix C Specifications Physical specifications ..................................................................................................................... 136 Electrical specifications .................................................................................................................... 137 Acoustic emissions ........................................................................................................................... 138 Environmental specifications ............................................................................................................ 138 ENWWvii
Appendix D Regulatory information FCC regulations ............................................................................................................................... 140 Environmental product stewardship program ................................................................................... 141 Protecting the environment .............................................................................................. 141 Ozone production ............................................................................................................ 141 Power consumption ......................................................................................................... 141 Paper use ........................................................................................................................ 141 Plastics ............................................................................................................................ 141 HP LaserJet print supplies ............................................................................................... 141 Return and recycling instructions ..................................................................................... 142 United States and Puerto Rico ........................................................................ 142 Multiple returns (two to eight cartridges) ........................................ 142 Single returns ................................................................................. 142 Shipping .......................................................................................... 142 Non-US returns ............................................................................................... 142 Paper ............................................................................................................................... 142 Material restrictions .......................................................................................................... 142 Disposal of waste equipment by users in private households in the European Union ............................................................................................................................... 143 Material Safety Data Sheet (MSDS) ................................................................................ 143 For more information ....................................................................................................... 143 Declaration of conformity .................................................................................................................. 144 Country/region specific statements .................................................................................................. 145 Laser safety ..................................................................................................................... 145 Canadian DOC regulations .............................................................................................. 145 VCCI statement (Japan) .................................................................................................. 145 Power cord statement (Japan) ......................................................................................... 145 EMI statement (Korea) ..................................................................................................... 145 Laser statement for Finland ............................................................................................. 146 Substances Table (China) ............................................................................................... 147 Index ................................................................................................................................................................. 149 viiiENWW