HP Jornada 540 Series Pocket PC Users Guide
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Chapter 10 | Support and service | 107 Country/Region Telephone Israel 972-9-9524848 Italy 39-2-26410350 Japan 81-3-33358333 Korea 82-2-32700700 Malaysia 60-03-2952566 Mexico 52-1800-4726684 Netherlands 31-20-6068751 New Zealand 64-9-3566640 Norway 47-22-116299 Philippines 63-2-8673551 Poland 48-22-8659999 Portugal 351-13180065 Russia 7-095-9169821 Singapore 65-2725300 South Africa 27-11-8061030 Spain 34-91-7820109 Sweden 46-8-6192170 Switzerland (German) 41-1-4332728 Switzerland (French) 41-1-4332729 Taiwan 886-2-27170055 Thailand 66-2-6614000 Turkey 90-212-2245925 UK 44-870-6083003
108 | HP Jornada 540 Series User’s Guide Country/Region Telephone USA Pre-sales Information 1-800-4431254 (toll-free, no operator is available) Support & Service 1-970-635-1000 Palmtops & Organizers (toll call) Venezuela 58-800-47888 or 58-2-2078488 Vietnam 84-0-88234530 All Customer Care Centers are available during office hours. Pre-sales Information in the USA is available 24 hours per day, 7 days per week. Support & Service in the USA can be contacted from 5 am to 5 pm Pacific Time, Monday through Friday.
| 109 Warranty Important: This is your hardware product warranty statement. Read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service office can give you details. One year limited hardware warranty Hewlett-Packard (HP) warrants this hardware product against defects in material and workmanship for a period of one year from receipt by the original end-user purchaser. If HP receives notice of the above-defined defects during the warranty period, HP will either, at its option, repair or replace products that prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customers alternate exclusive remedy shall be a refund of the purchase price upon return of the product. Limitation of warranty The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; opening for any reason except to perform an official upgrade using an HP Upgrade Kit; operation or storage outside the environmental specifications for the product; in-transit damage; improper maintenance; or defect resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not designed for use with the product. HP makes no other express warranty, whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the one-year duration of this written warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you.
110 | HP Jornada 540 Series User’s Guide This warranty gives your specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country. Limitation of liability and remedies The remedies provided above are the customers sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages (including lost profit), whether based on warranty, contract, tort, or any other legal theory. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages—including lost profit—so the above limitation or exclusion may not apply to you. Consumer transactions in Australia, New Zealand and the United Kingdom The preceding disclaimers and limitations shall not apply to consumer transactions in Australia, New Zealand and the United Kingdom, and shall not affect the statutory rights of consumers. For consumers in Australia The above warranty terms and any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the statutory rights implied by the Trade Practices Act 1974 or any corresponding State or territory legislation applicable to the sale of this product to you. If you have any queries about your rights, contact the Hewlett-Packard Customer Care Center at 61-3-88778000. For consumers in New Zealand The above warranty terms or any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547.
Warranty | 111 Hewlett-Packard Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001. HP has made every effort to ensure the accuracy of our product testing. However, because each customers environment is different from HPs laboratory test environment, it is the customers responsibility to validate the Year 2000 readiness of these products in their own environment. Therefore, information about the Year 2000 status of HP products is provided “as is” without warranties of any kind and is subject to change without notice. The information provided here constitutes a Year 2000 Readiness Disclosure for purposes of the Year 2000 Information and Readiness Disclosure Act. Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of non-HP products including pre-installed operating systems or application software. The manufacturers of those products provide such information, if any, and customers are urged to contact the manufacturer directly to verify Year 2000 readiness. The information provided here constitutes a Year 2000 Readiness Disclosure for purposes of the Year 2000 Information and Readiness Disclosure Act. HP encourages customers to be fully aware of the potential impact that the Year 2000 could have on their business environment and their ability to compete in the twenty-first century. HP also encourages its customers to take responsibility for addressing needed changes as quickly as possible. ATTENTION: MICROSOFT HAS INDICATED THAT MANY OF ITS OPERATING SYSTEM SOFTWARE PRODUCTS AND APPLICATIONS REQUIRE CUSTOMER INSTALLATION OF SOFTWARE PATCHES FOR YEAR 2000 COMPLIANCE AND MAY REQUIRE ADDITIONAL PATCHES IN THE FUTURE. THE NEED FOR SUCH PATCHES MOST LIKELY APPLIES TO THE OPERATING SYSTEM SOFTWARE AND ANY MICROSOFT APPLICATIONS SHIPPED WITH THIS PRODUCT. CUSTOMER IS URGED TO CONTACT MICROSOFT AT www.microsoft.com\y2k OR 1-888-MSFTY2K FOR MORE Y2K INFORMATION.
112 | HP Jornada 540 Series User’s Guide HP software product license agreement and HP software product limited warranty This HP product contains preinstalled software programs. Please read the HP Software Product License Agreement before proceeding. Important: Carefully read this License Agreement and the Limited Warranty statement before operating the equipment. The rights to the software are licensed, not sold. HP or its licensors continue to own all intellectual property rights to the software, and you will be granted certain rights to use the software upon your acceptance of this license. Rights in the software are offered only on the condition that you agree to all terms and conditions of the License Agreement. Operating the equipment indicates your acceptance of these terms and conditions. If you do not agree to the terms and conditions of the License Agreement, return the complete package for a full refund now. HP Software Product License Agreement The HP Software Product License Agreement shall govern the use of all software that is provided to you, the customer, as part of this HP product with the exception of Microsoft Software. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation. Any third-party software suppliers warranty terms that may be found online, or in any documentation or other materials contained in the product packaging, shall govern the use of that third-party software. The following License Terms govern the use of the software: Use You may only use the software on a single computer. You may not reverse, assemble, or decompile the software. Transaction in European Union member states: The prohibition against decompilation shall be subject to Directive 91/250/EEC. Copies and adaptations You may make copies or adaptations of the software (a) for archival purposes, or (b) when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner.
Warranty | 113 You have no other rights to copy unless you acquire an appropriate license to reproduce which is available from HP for some software. You agree that no warranty, free installation, or free training is provided by HP for any copies or adaptations made by you. All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original. Ownership You agree that you do not have any title to or ownership of the software, other than ownership of the physical media. You acknowledge and agree that the software is copyrighted and protected under the copyright laws. You acknowledge and agree that the software or part thereof may have been developed by a third-party software supplier named in the copyright notice(s) included with the software, who shall be authorized to hold you responsible for any copyright infringement or violation of this or their own License Agreement. Transfer of rights in software You may transfer rights to the software to a third party only as part of the transfer of all your rights and only if you obtain the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, you agree that your rights to the software are terminated and that you will either destroy all your copies and adaptations or deliver them to the third party. Transfer to a U.S. government department or agency or to a prime or lower tier contractor in connection with a U.S. government contract shall be made only upon prior written agreement to terms required by HP. Sublicensing and distribution You may not lease, sublicense the software, or distribute copies or adaptations of the software to the public in physical media, by telecommunication or at all without the prior written consent of HP. Termination HP may terminate this software license for failure to comply with any of these terms, provided HP has requested you to cure the failure and you have failed to do so within thirty (30) days of such notice. Updates and upgrades You agree that the software does not include updates and upgrades that may be available from HP under a separate support agreement.
114 | HP Jornada 540 Series User’s Guide Export clause You agree not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulations. U.S. government restricted rights The Software and Documentation have been developed entirely at private expense. They are delivered and licensed as “commercial computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227- 7014 (Jun 1995), as “commercial item” as defined in FAR 2.101 (a), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.
Warranty | 115 HP Software Product Limited Warranty Important: This HP Software Product Limited Warranty shall cover all software that is provided to you, the customer, as part of the HP product, including any operating system software. Any third-party software suppliers warranty terms that may be found on-line, or in any documentation or other materials contained in the product packaging shall supersede the HP Software Product Limited Warranty with regard to that third-party software. Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, your remedy shall be replacement or refund only. Return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, HP shall refund the purchase price upon return of the product and all copies. Removable media (if supplied) HP warrants the removable media, if supplied, upon which this product is recorded to be free from defects in material and workmanship under normal use for a period of NINETY (90) DAYS from the date of purchase. In the event the media proves to be defective during the warranty period, your remedy shall be replacement or refund only. Return the media to HP for replacement. Should HP be unable to replace the media within a reasonable amount of time, HP shall refund the purchase price upon return of the product and destruction of all other non-removable media copies of the software product. Notice of warranty claims You must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period. Limitation of warranty HP makes no other express warranty, whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day duration of this written warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country.
116 | HP Jornada 540 Series User’s Guide Limitation of liability and remedies THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT), WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages—including lost profit—so the above limitation or exclusion may not apply to you. In no case shall HPs liability exceed the purchase price for the software and/or product. The limitations set forth above will apply regardless of whether you accept the software. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer.