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HP Omnibook Xe3 Ge Service Manual

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Page 91

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-27
CodeSuggestions
TI CardBus Tests
1201h Remove any mini-PCI PCA and repeat the test.
1202h –
1203hReplace the motherboard.
1205h –
1206hInsert a different PC Card and repeat the test.
Replace the PCMCIA socket. Replace the
motherboard.
1207h Reset the notebook. Replace the motherboard.
USB Tests
1301h –
1316hReplace the motherboard.
9006h (See USB Port Test below.)
ACPI Tests
1701h –
1702hReplace the motherboard.
DVD Tests...

Page 92

3-28 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)
Power-On Self-Test
  Note
 
If Quiet Boot is enabled in BIOS Setup (the default setting), press Esc during boot to see POST
messages.
The POST (power-on self-test) is a series of initialization routines and diagnostic tests that the system
BIOS runs when the notebook boots. The system BIOS will not boot the operating system if system
memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST...

Page 93

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-29
The following table lists POST messages and explanations for reported problems. If the system fails
after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults
or correct the error.
 Table 3-5. POST Messages
MessageDescription
0200 Failure Fixed Disk
The hard disk is not working or not configured properly. Make sure the disk is installed
properly. Use BIOS Setup to make sure the hard...

Page 94

3-30 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)
MessageDescription
02F5: DMA Test Failed
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
02F6: Software NMI Failed
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
02F7: Fail-Safe Timer NMI Failed
ServerBIOS2 test error: Fail-Safe Timer takes too long.
device Address Conflict
Address conflict for specified device.
Allocation Error for: 
device
Resolve the...

Page 95

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-31
Sycard PCCtest 450/460 CardBus Card (Optional)
The PCCtest 450 and 460 CardBus Cards (version 1.05) available from Sycard Technology are the
only recommended diagnostic tool that tests the functionality of the PCMCIA slots using a PCMCIA
card. Each is a Type II PC Card that works with compatible test software to exercise PCMCIA
functions. (For details, see the Sycard Technology Web site: http://www.sycard.com.)
The PCCtest...

Page 96

3-32 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)
Desktop and Windows Management Interfaces (DMI/WMI)
  Note
 
HP TopTools are not supported on Pavilion models.
The Desktop Management Interface and Windows Management Instrumentation are basically sets of
rules for accessing information about a computer. DMI/WMI allows an application to determine, for
example, the operating system being used, which hardware and software components are in the
computer, and possibly whether...

Page 97

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-33
BIOS Setup Utility
The BIOS Setup utility provides access to basic configuration settings. It is independent of the
operating system.
Running the BIOS Setup Utility
 1.
 Restart the computer.
 2.
 When the HP logo appears, press F2 to enter the BIOS Setup utility.
 3.
 The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to
navigate:
 
• Press the LEFT and RIGHT arrow keys to move among...

Page 98

3-34 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)
System Devices MenuDescriptionDefault
PS/2 Pointing Devices Enables (Both) or disables (Auto) the internal pointing devices
when an external PS/2 mouse is connected.Auto
External Fn Key
Not on all models.
 Sets whether left Ctrl+left Alt on an
external keyboard is interpreted as the Fn key.Enabled
IDE Controller
(selected models)Enables the primary channel (Primary), primary and
secondary channel (Both), or neither...

Page 99

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-35
Updating the Notebook’s BIOS
Hewlett-Packard may from time to time provide updates to the notebook’s BIOS. Use e-DiagTools for
Windows to download and install BIOS these updates as needed.
  Caution
 
The BIOS update completely replaces the previous BIOS, so follow these directions exactly or you
might damage the notebook. The BIOS update also resets the configurations in the BIOS Setup
utility—except for BIOS passwords—so...

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