HP Proliant Ml350 Generation 5 Server User Guide

							   
HP ProLiant ML350 Generation 5 Server 
User Guide 
 
February 2006 (First Edition) 
Part Number 405047-001  
						

							   
© Copyright 2006 Hewlett-Packard Development Company, L.P. 
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express 
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP 
shall not be liable for technical or editorial errors or omissions contained herein. 
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.  
Linux is a U.S. registered trademark of Linus Torvalds. 
February 2006 (First Edition) 
Part Number 405047-001 
Audience assumptions 
This document is for the person who installs, administers, and troubleshoots servers and storage systems. 
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards 
in products with hazardous energy levels.  
						

							 
Contents 3 
Contents 
Component identification ............................................................................................................... 6 
Front panel components ............................................................................................................................. 6 
Front panel LEDs and buttons ...................................................................................................................... 7 
Rear panel components .............................................................................................................................. 8 
Rear panel LEDs and buttons ....................................................................................................................... 9 
System board components ........................................................................................................................ 10 
NMI jumper .................................................................................................................................. 11 
System maintenance switch ............................................................................................................. 11 
System board LEDs .................................................................................................................................. 12 
System LEDs and internal health LED combinations....................................................................................... 13 
SAS and SATA hard drive LEDs................................................................................................................. 14 
SAS and SATA hard drive LED combinations .............................................................................................. 14 
Operations................................................................................................................................. 16 
Power up the server ................................................................................................................................. 16 
Power down the server............................................................................................................................. 16 
Extend the server from the rack ................................................................................................................. 16 
Access the server rear panel (rack model)................................................................................................... 17 
Open or remove the tower bezel ............................................................................................................... 17 
Remove the access panel.......................................................................................................................... 18 
Install the access panel............................................................................................................................. 19 
Setup......................................................................................................................................... 20 
Optional installation services .................................................................................................................... 20 
Optimum environment .............................................................................................................................. 21 
Space and airflow requirements ...................................................................................................... 21 
Temperature requirements............................................................................................................... 22 
Power requirements ....................................................................................................................... 22 
Electrical grounding requirements .................................................................................................... 22 
Rack planning resources........................................................................................................................... 23 
Rack warnings ........................................................................................................................................ 23 
Contents of the tower server shipping carton ............................................................................................... 23 
Contents of the rack server shipping carton................................................................................................. 23 
Installing hardware options....................................................................................................................... 24 
Setting up a tower server.......................................................................................................................... 24 
Installing the server into the rack................................................................................................................ 24 
Powering up and configuring the server ..................................................................................................... 25 
Installing the operating system................................................................................................................... 26 
Registering the server ............................................................................................................................... 26 
Hardware options installation....................................................................................................... 27 
Introduction ............................................................................................................................................ 27 
Processor option...................................................................................................................................... 27 
Memory options ...................................................................................................................................... 34 
Memory configurations................................................................................................................... 34 
Advanced ECC memory ................................................................................................................. 34 
Online spare memory configuration ................................................................................................. 35 
Installing FBDIMMs ........................................................................................................................ 35 
Hard drive options .................................................................................................................................. 36 
Hard drive blank ........................................................................................................................... 36 
SATA or SAS hard drive ................................................................................................................. 37  
						

							 
Contents 4 
Removable media device options .............................................................................................................. 38 
Accessing the removable media cage ..............................................................................................38 
Identifying guide screws ................................................................................................................. 39 
Installing a half-height or full-height media device .............................................................................. 40 
Installing the full-height media device shipping screw .........................................................................41 
Installing a diskette drive ................................................................................................................ 42 
Redundant hot-plug power supply option .................................................................................................... 43 
Expansion board options.......................................................................................................................... 44 
Removing the expansion slot cover .................................................................................................. 45 
Installing an expansion board ......................................................................................................... 46 
Parallel and second serial connector option ................................................................................................ 47 
Redundant fan assembly option................................................................................................................. 48 
Battery-backed write cache option ............................................................................................................. 50 
Tower-to-rack conversion option ................................................................................................................ 51 
Cabling ..................................................................................................................................... 55 
Optional SATA or SAS cabling ................................................................................................................. 55 
Standard SATA cabling............................................................................................................................ 55 
Optional ATA or ATAPI device cabling ...................................................................................................... 55 
Software and configuration utilities ............................................................................................... 57 
Configuration tools .................................................................................................................................. 57 
SmartStart software........................................................................................................................ 57 
ROM-Based Setup Utility................................................................................................................. 58 
BIOS Serial Console ...................................................................................................................... 59 
Array Configuration Utility .............................................................................................................. 59 
Option ROM Configuration for Arrays .............................................................................................59 
HP ProLiant Essentials Rapid Deployment Pack...................................................................................60 
Re-entering the server serial number and product ID ........................................................................... 60 
Management tools................................................................................................................................... 60 
Automatic Server Recovery ............................................................................................................. 60 
ROMPaq utility .............................................................................................................................. 61 
Integrated Lights-Out 2 technology ................................................................................................... 61 
System Online ROM flash component utility ......................................................................................61 
Erase Utility .................................................................................................................................. 62 
Management Agents ...................................................................................................................... 62 
HP Systems Insight Manager ........................................................................................................... 62 
Redundant ROM support ................................................................................................................ 62 
USB support.................................................................................................................................. 63 
Diagnostic tools ...................................................................................................................................... 64 
Array Diagnostic Utility .................................................................................................................. 64 
HP Insight Diagnostics .................................................................................................................... 64 
Integrated Management Log ........................................................................................................... 64 
Keeping the system current ....................................................................................................................... 64 
Drivers ......................................................................................................................................... 64 
ProLiant Support Packs ................................................................................................................... 65 
Operating system version support .................................................................................................... 65 
Change control and proactive notification ........................................................................................ 65 
Natural language search assistant ................................................................................................... 65 
Care Pack .................................................................................................................................... 65 
Troubleshooting .......................................................................................................................... 66 
Troubleshooting resources ........................................................................................................................ 66 
Pre-diagnostic steps ................................................................................................................................. 66 
Important safety information ............................................................................................................ 66  
						

							 
Contents 5 
Symptom information ..................................................................................................................... 68 
Prepare the server for diagnosis ...................................................................................................... 69 
Loose connections ................................................................................................................................... 69 
Service notifications ................................................................................................................................. 69 
Troubleshooting flowcharts ....................................................................................................................... 70 
Start diagnosis flowchart ................................................................................................................ 70 
General diagnosis flowchart ........................................................................................................... 71 
Server power-on problems flowchart ................................................................................................ 73 
POST problems flowchart ............................................................................................................... 76 
OS boot problems flowchart ........................................................................................................... 77 
Server fault indications flowchart ..................................................................................................... 79 
POST error messages and beep codes ....................................................................................................... 81 
Introduction to POST error messages ................................................................................................ 81 
Power Supply Solution Not Fully Redundant ......................................................................................82 
207-Invalid Memory Configuration - DIMMs must be installed in pairs or sequentially ............................ 82 
Battery replacement .................................................................................................................... 83 
Regulatory compliance notices ..................................................................................................... 84 
Regulatory compliance identification numbers ............................................................................................. 84 
Federal Communications Commission notice ............................................................................................... 84 
FCC rating label............................................................................................................................ 84 
Class A equipment......................................................................................................................... 85 
Class B equipment ......................................................................................................................... 85 
Declaration of conformity for products marked with the FCC logo, United States only ....................................... 85 
Modifications.......................................................................................................................................... 86 
Cables ................................................................................................................................................... 86 
Canadian notice (Avis Canadien).............................................................................................................. 86 
European Union regulatory notice ............................................................................................................. 86 
Disposal of waste equipment by users in private households in the European Union ......................................... 87 
Japanese notice ...................................................................................................................................... 87 
BSMI notice ............................................................................................................................................ 87 
Korean notice ......................................................................................................................................... 88 
Laser compliance .................................................................................................................................... 88 
Battery replacement notice........................................................................................................................ 88 
Taiwan battery recycling notice ................................................................................................................. 89 
Power cord statement for Japan................................................................................................................. 89 
Electrostatic discharge ................................................................................................................. 90 
Preventing electrostatic discharge .............................................................................................................. 90 
Grounding methods to prevent electrostatic discharge .................................................................................. 90 
Server specifications ................................................................................................................... 91 
Environmental specifications ..................................................................................................................... 91 
Server specifications ................................................................................................................................ 91 
Technical support........................................................................................................................ 93 
Related documents .................................................................................................................................. 93 
Before you contact HP.............................................................................................................................. 93 
HP contact information ............................................................................................................................. 93 
Customer Self Repair ............................................................................................................................... 94 
Acronyms and abbreviations ...................................................................................................... 101 
Index ....................................................................................................................................... 104 
  
						

							 
Component identification  6 
Component identification 
In this section 
Front panel components ............................................................................................................................ 6 
Front panel LEDs and buttons ..................................................................................................................... 7 
Rear panel components............................................................................................................................. 8 
Rear panel LEDs and buttons ..................................................................................................................... 9 
System board components....................................................................................................................... 10 
System board LEDs ................................................................................................................................. 12 
System LEDs and internal health LED combinations ..................................................................................... 13 
SAS and SATA hard drive LEDs ............................................................................................................... 14 
SAS and SATA hard drive LED combinations ............................................................................................. 14 
 
Front panel components 
    
Item Description 
1  Removable media bays (4) 
2 CD-ROM drive 
3  Hot-plug hard drive bays (8-bay drive cage model) 
4  Hot-plug hard drive bays (6-bay drive cage model) 
5  USB connectors (2)    
						

							 
Component identification  7 
Front panel LEDs and buttons 
    
Item Description  Status 
1  Power On/Standby button  — 
2  System power LED  Green = Power on 
Amber = System shut down, but power still applied 
Off = No power 
3  Internal health LED  Green = Normal 
Amber = System degraded. To identify the component in a 
degraded state, refer to system board LEDs (on page 12). 
Red = System critical. To identify the component in a critical state, 
refer to system board LEDs (on page 12). 
Off = Normal (when in standby mode) 
4 External health LED 
(power supply) Green = Normal 
Amber = Power redundancy failure 
Red = Critical power supply failure 
5  NIC 1 activity LED  Green = Network link  
Flashing = Network link and activity  
Off = No link to network. If power is off, view status on the rear 
panel RJ-45 LEDs (Rear panel LEDs and buttons on page 9). 
6  UID LED  Blue = Activated 
Flashing = System remotely managed 
Off = Deactivated 
7 UID button  —    
						

							 
Component identification  8 
Rear panel components 
       
Item Description 
1 Video connector 
2 Serial connector 
3  USB connectors (2) 
4  RJ-45 Ethernet connector (iLO 2 management) 
5  RJ-45 Ethernet connector (data) 
6  PCI Express x8 slots (x4 routed) 
7  PCI-X slots (100-MHz) 
8  PCI-X slot (133-MHz) 
9  Optional redundant hot-plug power supply bay 
10 Mouse connector 
11 Keyboard connector 
12  Power cord connector     
						

							 
Component identification  9 
Rear panel LEDs and buttons 
      
Item Description  Status 
1  Power supply LED  Green = Power supply is on and functioning 
Off = No power or inadequate power supply 
2  UID LED and button  Blue = Activated 
Flashing blue = Remote inquiry 
Off = Deactivated 
3  iLO 2/data activity LED  Green or flashing = Network activity 
Off = No network activity 
4  iLO 2/data link LED  Green = Linked to network 
Off = Not linked to network 
5 10/100/1000 NIC 
activity LED Green or flashing = Network activity 
Off = No network activity 
6 10/100/1000 NIC link 
LED Green = Linked to network 
Off = Not linked to network 
   
						

							 
Component identification  10 
System board components 
 
  NOTE:  PPM 1 is embedded into the system board.       
Item Description 
1  Processor 1 heatsink fan connector 
2  Processor socket 1 
3  Processor socket 2 
4  Power supply connectors 
5  Processor 2 heatsink fan connector 
6  Power button/LED connector 
7 IDE connector 
8  Diskette drive connector 
9  SAS/SATA connector (drives 1-4) 
10  SAS/SATA connector (drives 5-8) 
11 PPM slot 
12  HP Smart Array E200i memory connector 
13  Serial port connector 
14 NMI jumper 
15  Optional parallel port connector 
16 System battery 
17  System maintenance switch 
18  PCI-X slot 1 (133-MHz) 
19  PCI-X slots 2-3 (100-MHz) 
20  PCI Express x8 slots 4-6 (x4 routed) 
21  Optional redundant system fan 4 connector 
22  Optional redundant system fan 3 connector 
23  System fan 2 connector 
24  System fan 1 connector