HP Proliant Ml350 Generation 5 Server User Guide

							 
Troubleshooting 81 
  
POST error messages and beep codes 
Introduction to POST error messages 
The error messages and codes in this section include all new messages generated by this server. Some 
messages are informational and do not indicate an error. A server generates only the codes that are 
applicable to its configuration and options.  
						

							 
Troubleshooting 82 
For a complete listing of error messages, refer to the POST error messages in the HP ProLiant Servers 
Troubleshooting Guide located on the Documentation CD or on the HP website 
(http://www.hp.com/support
). 
  WARNING:  To avoid potential problems, ALWAYS read the warnings and cautionary 
information in the server documentation before removing, replacing, reseating, or 
modifying system components. 
 
Power Supply Solution Not Fully Redundant 
Audible beeps: None 
Possible cause: The minimum power supply requirement is installed, but a redundant power supply is 
missing or failed. 
Action: Do one of the following: 
• Install a power supply.  
• Replace failed power supplies to complete redundancy.  
207-Invalid Memory Configuration - DIMMs must be installed in pairs or 
sequentially 
Audible beeps: 1 long, 1 short 
Possible cause: The system is configured with only one FBDIMM and the system does not support single 
FBDIMM mode, or multiple FBDIMMs are installed but were not installed in the proper order. 
Action: Do one of the following: 
• Install a valid FBDIMM pair if the system does not support single channel memory mode.  
• Remove and install FBDIMMs in the proper order.  
						

							 
Battery replacement  83 
Battery replacement 
If the server no longer automatically displays the correct date and time, you may need to replace the 
battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. 
  WARNING:  The computer contains an internal lithium manganese dioxide, a vanadium 
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack 
is not properly handled. To reduce the risk of personal injury: 
• Do not attempt to recharge the battery.  
• Do not expose the battery to temperatures higher than 60°C (140°F).  
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or 
water.  
• Replace only with the spare designated for this product. 
To remove the component: 
1. Power down the server (on page 16). 
2. Do one of the following: 
• Open or remove the tower bezel, as needed (Open or remove the tower bezel on page 17). 
• Extend the server from the rack (on page 16). 
3. Remove the access panel (on page 18). 
4. Remove the battery. 
 
  IMPORTANT:  Replacing the system board battery resets the system ROM to its default configuration. After 
replacing the battery, reconfigure the system through RBSU. 
To replace the component, reverse the removal procedure. 
For more information about battery replacement or proper disposal, contact an authorized reseller or an 
authorized service provider.  
						

							 
Regulatory compliance notices  84 
Regulatory compliance notices 
In this section 
Regulatory compliance identification numbers............................................................................................ 84 
Federal Communications Commission notice ............................................................................................. 84 
Declaration of conformity for products marked with the FCC logo, United States only..................................... 85 
Modifications......................................................................................................................................... 86 
Cables .................................................................................................................................................. 86 
Canadian notice (Avis Canadien) ............................................................................................................ 86 
European Union regulatory notice ............................................................................................................ 86 
Disposal of waste equipment by users in private households in the European Union ....................................... 87 
Japanese notice ..................................................................................................................................... 87 
BSMI notice ........................................................................................................................................... 87 
Korean notice ........................................................................................................................................ 88 
Laser compliance ................................................................................................................................... 88 
Battery replacement notice ...................................................................................................................... 88 
Taiwan battery recycling notice................................................................................................................ 89 
Power cord statement for Japan ............................................................................................................... 89 
 
Regulatory compliance identification numbers 
For the purpose of regulatory compliance certifications and identification, this product has been assigned 
a unique regulatory model number. The regulatory model number can be found on the product nameplate 
label, along with all required approval markings and information. When requesting compliance 
information for this product, always refer to this regulatory model number. The regulatory model number is 
not the marketing name or model number of the product. 
 
Federal Communications Commission notice 
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio 
Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic 
devices, including computers, generate RF energy incidental to their intended function and are, therefore, 
covered by these rules. These rules place computers and related peripheral devices into two classes, A 
and B, depending upon their intended installation. Class A devices are those that may reasonably be 
expected to be installed in a business or commercial environment. Class B devices are those that may 
reasonably be expected to be installed in a residential environment (for example, personal computers). 
The FCC requires devices in both classes to bear a label indicating the interference potential of the device 
as well as additional operating instructions for the user. 
 
FCC rating label 
The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices 
have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on the label. After 
you determine the class of the device, refer to the corresponding statement. 
  
						

							 
Regulatory compliance notices  85 
Class A equipment 
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant 
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference when the equipment is operated in a commercial environment. This equipment generates, 
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. Operation of this equipment in a 
residential area is likely to cause harmful interference, in which case the user will be required to correct 
the interference at personal expense. 
 
Class B equipment 
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant 
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause harmful interference 
to radio communications. However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or television reception, which can 
be determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures: 
• Reorient or relocate the receiving antenna. 
• Increase the separation between the equipment and receiver. 
• Connect the equipment into an outlet on a circuit that is different from that to which the receiver is 
connected. 
• Consult the dealer or an experienced radio or television technician for help.  
Declaration of conformity for products marked with the 
FCC logo, United States only 
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 
(1) this device may not cause harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation. 
For questions regarding this product, contact us by mail or telephone: 
• Hewlett-Packard Company 
P. O. Box 692000, Mail Stop 530113 
Houston, Texas 77269-2000 
• 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded 
or monitored.) 
For questions regarding this FCC declaration, contact us by mail or telephone: 
• Hewlett-Packard Company 
P. O. Box 692000, Mail Stop 510101 
Houston, Texas 77269-2000 
• 1-281-514-3333 
To identify this product, refer to the part, series, or model number found on the product. 
  
						

							 
Regulatory compliance notices  86 
Modifications 
The FCC requires the user to be notified that any changes or modifications made to this device that are 
not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the 
equipment. 
 
Cables 
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in 
order to maintain compliance with FCC Rules and Regulations. 
 
Canadian notice (Avis Canadien) 
Class A equipment 
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment 
Regulations. 
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel 
brouilleur du Canada. 
Class B equipment 
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment 
Regulations. 
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel 
brouilleur du Canada. 
 
European Union regulatory notice 
This product complies with the following EU Directives: 
• Low Voltage Directive 73/23/EEC 
• EMC Directive 89/336/EEC 
Compliance with these directives implies conformity to applicable harmonized European standards 
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this 
product or product family. 
This compliance is indicated by the following conformity marking placed on the product:  
 
This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth). 
 
 
This marking is valid for EU non-harmonized Telecom products. 
*Notified body number (used only if applicable—refer to the product label) 
  
						

							 
Regulatory compliance notices  87 
Disposal of waste equipment by users in private 
households in the European Union 
 
 This symbol on the product or on its packaging indicates that this product must not be 
disposed of with your other household waste. Instead, it is your responsibility to dispose of 
your waste equipment by handing it over to a designated collection point for the recycling of 
waste electrical and electronic equipment. The separate collection and recycling of your 
waste equipment at the time of disposal will help to conserve natural resources and ensure 
that it is recycled in a manner that protects human health and the environment. For more 
information about where you can drop off your waste equipment for recycling, please 
contact your local city office, your household waste disposal service or the shop where you 
purchased the product. 
  
Japanese notice 
  
BSMI notice 
   
						

							 
Regulatory compliance notices  88 
Kore a n  not ic e  
Class A equipment 
 
Class B equipment 
  
Laser compliance 
This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic 
transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in 
accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser 
radiation. 
Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser 
Notice No. 50, dated May 27, 2001; and with IEC 60825-1:1993/A2:2001.  
  WARNING:  Use of controls or adjustments or performance of procedures other than 
those specified herein or in the laser products installation guide may result in hazardous 
radiation exposure. To reduce the risk of exposure to hazardous radiation: 
• Do not try to open the module enclosure. There are no user-serviceable components 
inside. 
• Do not operate controls, make adjustments, or perform procedures to the laser device 
other than those specified herein. 
• Allow only HP Authorized Service technicians to repair the unit.  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration 
implemented regulations for laser products on August 2, 1976. These regulations apply to laser products 
manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. 
 
Battery replacement notice 
  WARNING:  The computer contains an internal lithium manganese dioxide, a vanadium 
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack 
is not properly handled. To reduce the risk of personal injury:  
						

							 
Regulatory compliance notices  89 
• Do not attempt to recharge the battery.  
• Do not expose the battery to temperatures higher than 60°C (140°F).  
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or 
water.  
 
 Batteries, battery packs, and accumulators should not be disposed of together with the 
general household waste. To forward them to recycling or proper disposal, please use 
the public collection system or return them to HP, an authorized HP Partner, or their 
agents.  
For more information about battery replacement or proper disposal, contact an authorized reseller or an 
authorized service provider. 
 
Taiwan battery recycling notice 
The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of 
the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or 
promotion. Contact a qualified Taiwanese recycler for proper battery disposal. 
  
Power cord statement for Japan 
  
						

							 
Electrostatic discharge  90 
Electrostatic discharge 
In this section 
Preventing electrostatic discharge ............................................................................................................. 90 
Grounding methods to prevent electrostatic discharge ................................................................................ 90 
 
Preventing electrostatic discharge 
To prevent damaging the system, be aware of the precautions you need to follow when setting up the 
system or handling parts. A discharge of static electricity from a finger or other conductor may damage 
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the 
device. 
To prevent electrostatic damage: 
• Avoid hand contact by transporting and storing products in static-safe containers. 
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. 
• Place parts on a grounded surface before removing them from their containers. 
• Avoid touching pins, leads, or circuitry. 
• Always be properly grounded when touching a static-sensitive component or assembly.  
Grounding methods to prevent electrostatic discharge 
Several methods are used for grounding. Use one or more of the following methods when handling or 
installing electrostatic-sensitive parts: 
• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist 
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. 
To provide proper ground, wear the strap snug against the skin. 
• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet 
when standing on conductive floors or dissipating floor mats. 
• Use conductive field service tools. 
• Use a portable field service kit with a folding static-dissipating work mat. 
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller 
install the part. 
For more information on static electricity or assistance with product installation, contact an authorized 
reseller.