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Inter-Tel Axxess Executive Digital Keyset And Axxessory Talk Voice Mail Guide

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    							PERSONAL OPTIONS
    47AXXESS Executive Keyset and AXXESSORY Talk Guide
    Call Screening Transfer Method
    This feature is available only if your mailbox has the option enabled. Depending on
    the Transfer Method you select, transferred calls from AXXESSORY Talk may be
    unannounced (as usual), or one of the following may occur: 
    •“Announce Only” Calls: Before Voice Mail transfers a call to you, a prompt
    asks the caller to record his or her name. When you answer, you hear “You have a
    call from (callers name).”
    •“Screened” Calls: Before Voice Mail transfers a call to you, a prompt asks the
    caller to record his or her name. When you answer, you hear “You have a call
    from (callers name),” You can choose whether to accept the call. (See page 12.)
    To change your Transfer Method (if allowed):
    —Enter your mailbox as described on page 38. Then press   to select the Personal
    Options Menu. 
    —Press  . The system tells you what your current Transfer Method is. You can
    then select the desired Transfer Method, as follows:
    To select unannounced transfers, press  .
    To select screened transfers, press .
    To select announce only transfer, press  .
    To return to the Personal Options menu without changing the Transfer Method,
    press .
    4
    5
    1
    2
    3
    * 
    						
    							48
    USING THE VOICE MAIL DIRECTORY
    AXXESS Executive Keyset and AXXESSORY Talk Guide
    USING THE VOICE MAIL DIRECTORY
    The mailbox and extension number directories can be used any time Voice Mail asks
    you to enter a mailbox number. You use the keypad keys to enter the name. The sys-
    tem then plays the closest matching directory name that corresponds to the entry. 
    Press the keys to enter the name. The number of times a key is pressed determines
    which character is entered, as shown below. When adjoining characters are under the
    same key, press   to advance to the next character. For example, 5666 FWD
    66337777 enters JONES.
    If you press   at any time while spelling a name, the voice mail system will play a
    helpful prompt instructing you how to enter a name. 
    To use the directory:
    —Dial the Voice Mail extension number, then press    for Directory Services.
    —Enter the desired name, as described above, then press  . 
    —The selected name is played. Do one of the following:
     •To accept the name, press  .
     •To hear the previous name in the directory, press . 
     •To hear additional information for the selected name (if allowed), press .
     •To hear the next name in the directory, press  . 
     •To spell a different name, press   and spell a new name as described above. 
     •To switch the first/last name sort order, press
     .
    NUMBER OF TIMES KEY IS 
    PRESSED
    KEY12345
    1- & ( ) 1
    2A B C’2
    3D E F ! 3
    4G H I * 4
    5J K L / 5
    6M N O # 6
    7P Q R S 7
    8T U V ? 8
    9W X Y Z 9
    0@:.,0
    FWD
    0
    #
    #
    #
    1
    2
    3
    4
    5 
    						
    							DEFAULT FEATURE CODES
    49AXXESS Executive Keyset and AXXESSORY Talk Guide
    
    Use the blank spaces below to enter custom feature codes if your telephone system
    has been reprogrammed with new codes.
    O
    UTSIDE LINE ACCESS CODES
    EXTENSION NUMBERS
    GENERAL FEATURE CODES
    ACCESS CODE NAMEACCESS CODENEW CODE
    Select Line Group 1-208  9201-9299, 93000-93107
    Automatic Route Selection 9200
    Emergency Call 911
    Outgoing Call 8
    EXTENSION NAMEEXTENSION NUMBERNEW NUMBER
    Phone Extensions 1000-1511
    Hunt Groups 2000-2074
    Attendant 0
    FEATURE NAMEFEATURE CODENEW CODE
    Account Code – Following Calls 391
    Account Code – Optional 390
    ACD Agent Log In 326
    ACD Agent Log Out 327
    ACD Agent Log In/Out 328
    ACD Agent Wrap-Up Terminate 329
    Agent Help Request 375
    Agent Help Reject 376
    Answer (Ringing Call) 351
    Automatic Intercom Access On/Off 361
    Automatic Line Access On/Off 360
    Automatic Line Answer 350
    Background Music On/Off 313
    Call Forward All Calls 355
       Call Forward If Busy 357
       Call Forward If No Answer 356
       Call Forward No Answer/Busy 358
    Conference 5
    Change Language 301
    Data 340
    Default Station 394
    Directory 307
    Display Time And Date 300
    Do-Not-Disturb 370
       Do-Not-Disturb Cancel 371 
    						
    							50
    DEFAULT FEATURE CODES
    AXXESS Executive Keyset and AXXESSORY Talk Guide
    GENERAL FEATURE CODES (CONTINUED)
    FEATURE NAMEFEATURE CODENEW CODE
       Do-Not-Disturb On/Off 372
       Do-Not-Disturb Override 373
    Enhanced Speakerphone Enable 310
    Feature Key Default 395
    Group Listen 312
    Handsfree On/Off 319
       Headset On 315
       Headset Off 316
    Headset On/Off 317
    Hold – Individual 336
    Hold – System 335
    Hookflash 330
    Hunt Group Remove 322
    Hunt Group Replace 323
    Hunt Group Remove/Replace  324
    Message 365
       Cancel Message That You Left 366
       Cancel Message On Your Phone 368
       Silent Message 367
    Microphone Mute On/Off 314
    Page 7
    Page Receive On/Off 325
    Program Baud Rate 393
    Program Keys 397
    Program Station Password 392
    Queue (Callback) Request 6
    Record-A-Call 385
    Redial 380
    Reminder Message 305
    Reminder Message Cancel 306
    Remote Programming 359
    Reverse Transfer (Call Pick-Up) 4
    Review Keys 396
    Ring Intercom Always On/Off 377
    Ring Tone Selection 398
    Station Speed Dial 382
       Station Speed Dial Programming 383
    System Forward Enable 352
       System Forward Disable 353
       System Forward On/Off 354
    System Speed Dial 381
    Switch Keymap 399
    Transfer To Hold 346
    Transfer To Ring 345 
    						
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