Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

							PROGRAMMINGlNTER-~PRACTicESIssue 1, November 1994IMX/GMX 256 INSZ’ALLATION & MAINTENANCE
Attendant: II
Account Code Dpe
Message Center.-0
A&. Message Source:ITenant 
Group: 10
Account code Index:
- Qepartment: 1
I.3
Class-of-Service Account Code:
Rgceive Gain:0 dBRing 
zone
Transmit Gain:D. 
MISC
ELLANEOUS INFORMATION
WINDOW
8.17
Determine the following information for each
station. Refer toFEHURES for more information on
each of these features. The program planning sheet for
this window is located in Figure 5-4 on page 5-174.l
Attendant station: Determine which station (if any)
will 
serve as the attendant for each station.
0Message center: Determine which station or hunt
group (if any) will be assigned as message 
center for
each station. The message center will receive mes-
sages after the Message timer expires.
0 Alternate Message Source: (Single-line station
only) Determine which station or hunt group (if any)
will be assigned as the alternate message source foreach single-line station. The alternate message
source was developed primarily for voice mail use.
It allows voice mail ports to leave message waiting
indications at stations, but when the station user re-
trieves the message the call is sent to the alternate
message source hunt group rather than the specific
voice mail port.
0Tenant group and department: There can be up to
eight tenant groups with up to ten departments each.
Every station must be assigned to a tenant group and
department.
0 Account code type/index: The station can be
assigned a standard, forced, or LCR toll account
code, or none. Ifit is a standard code, indicate which
code by noting its code index 
(W-127). me actual
code is assigned in the Account Code window on
page 5-54.)l
Validate account code: Forced account codes can
be validated or non-validated. If they are validatedand the entered code 
inatches one of the pre-pro-
grammed forced account codes in the database, the
call is allowed. If the code does not match, the call is
blocked. If forced account codes are not validated,
the code is not checked against any lists and the call
is allowed as soon as the code is entered.
0Class-of-service account code: Assign the account
code that this station user will enter (if using another
station) to use his or her station’s usual SCOS. It
must match the programmed account code length
(4-8 digits) and must be a unique account code thatdoes not match any existing standard, forced, or
class-of-service code.
0Ring zones: (Single-line station only) The system
power supply’s ring generator can provide ring volt-
age to ring up to 20 AC-ringing single-line stations
simultaneously without any noticeable change in the
ring tone. To preserve the ring tone quality, 
single-
line stations should be divided into ring zones l-3.
All single-line sets are in the “immediate” ring zone
‘-I
in the default state.;
Page 5-32 
						

							PROGRAMMINGIssui 1, November 1994
l Receive/Transmit gain: (OPX stations bnly) Re-
ceive and transmit gain can be adjusted on an 
OPX-
by-OPX basis if voice transmit or voice receive
volume problems occur. You can adjust the receive
gain and/or the transmit gain for individual circuits.
Receive and transmit are measured from the per-
spective of the 
central office. Receive and transmit
are measured from the perspective of the 
central of-
fice. That is, 
receive gain adjusts the signal that is
sent to 
the CO from the256 System The signal that is
transmittedfrom the CO is affected by adjusting the
transmit gain on the 256 System.8.18 ATTENDANT: 
Sclcct the Attendant text box
and type the circuit or extension number of the station
that will serve as this station’s attendant.
8.19MESSAGE CENTER: To program a message
center for the station, select the Message Center text box
and type the desired station circuit or extension number,
or hunt group number.
8.20
ALTERNATE MESSAGE SOURCE: To pro-
gram an alternate message source for a single-line sta-
tion, select the Alternate Message Source text box and
enter the desired alternate message source’s extension
number.8.21 
TENAN’WDEPARTMENTz The station must
be assigned to a tenant group and a department. Select
the Tenant Croup text box and type the desired tenant
group number (l-8). Then select the Department text
box and enter the desired department number (l-10).
8.22
ACCOUNT CODE TYPE Highlight and select
the desired account code type in the list box. If a stan-
dard code type was assigned, the account code index
text box changes from gray to black.
8.23
ACCOUNT CODE INDEX: Standard account
codes require 
an index. To enter one, select the AccountCode Index text box and type the index number
(ooo-127).8.24 
VALlDATE ACCOUNT CODE: To program
the system to validate forced account codes, place an X
in the Validate Account Code check box by pressing the
SPACE BAR or simultaneously pressing the 
ALT and V
keys. (Repeat this 
process the remove the X.)
8.25CIA!33 OF SERVICE ACCOUNT CODE: To
enter the class of service account code, select the text
box and enter the desired code. It must match the pro-
grammed account code length 
(4-8 digits) and must bc a
unique account code that does not match any existing
standard, forced, or class-of-service code.
8.26RING 
ZONE: When programming a single-line
set, a list box will appear in the lower right comer to al-low you to program the ring 
zone, as shown below.
Scroll the highlight bar to the desired ring zone to assign
the single-line set to that zone.
Ring Zone
8.27RECEIVE GAIN When programminf~ an OPX,
the receive gain may need to be adjusted. To set the re-
ceive gain, enter the gain amount in the Receive Gain
text box (non-T1 trunks can be -9dB to 
+3dB, Tl rangeis -15dB to 
+15dB).8.28 TRANSMIT GAIN When programming an
OPX, the transmit gain may need to be adjusted. To set
the transmit gain, enter the gain amount in the Transmit
Gain text box (-3dB to 
+6dB for non-T1 trunks; -15dB
to 
+15dB for Tl trunks).
8.29OK: When finished with this window, select the
OK command button to return to the Station Program-
ming window.
I
I
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							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICEs
IMX/GMX 256 INS~TION & MAINTENANCE
include
Exclude
E.OUTGOING ACCESS -DAY OR NIGHT
8.30Outgoing-access assignments can be made on a
station-by-station basis for day and night modes. The
program 
planning sheet for this window is located in
Figure 
5-4 on page 5-174.8.31 INCLUDE or EXCLUDE: To determine the
trunk groups to which the station will have outgoing
access, place the desired trunk groups in the Include lit
box. To include a trunk group, locate it on the Exclude
list and select it by pressing the SPACE BAR, it will 
au-
tomatically move to the Include list. To remove a trunk
group 
from the list, locate it on the Include list and selectit by pressing the SPACE BAR; it will automatically
move to the Exclude list832
ALL or NONE: To allow outgoing access to all
trunk groups or none, select the All or None command
button.833OR: When the outgoing access list appears as
desired, select the OK command button to return to the
Station Programming window.Page 5-34 
						

							INTER-TExdPRACTrcEsIMXIGMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
Key Map
UL
03
04
05
0607 
-08
Key3
Key 4
GY5Key 6
GY7Kev8
(71
Undefined KeyF. PROGRAMMABLEKEY PROGRAMMINGscroll to the desired map number 
(01-20). The high-
WINDOWlighted line indicates the selected map.
8.34The database can contain up to 20 maps of de-fault values for the database-programmable feature
keys. Determine the preferred key map for each station,and the default values of the 
keyset station program-
mable keys. The program planning sheet for this win-
dow is located in Figure 5-5 on page 5-177.835 
KEYMAPzToprogramthekeymapthatwillbe
used by this station, select the Key Map list box, and
8.36 STATION PROGRAMMARLE KEYS: (Kky-
sets only) Determine the function of each of the station
programmable keys for this station. Then, scroll through
the list, selecting (by pressing the SPACE BAR) and as-
signing each key (l-8) using the window shown on the
next page.837
OR: When finished with station programmable
key programming,select the OK command button to re-
turn to the Station Programming window.
Page 5-35 
						

							PROGRAMMINGIssue 1, November 1994INTER-TELPRACIWESIhlX/GMX 256 INS’IXLLATION & MAINTENANCE
selection
[ok](x-z-]
8.38Each station programmable key can be assigned
one of the following Key Types. When the Key Type is
highlighted, the bottom half of the screen changes as fol-
lows:l Call Key: A list box appears (as shown above)
which allows you to indicate the call key (l-10) that
will be assigned (according to the chosen key map).l
DSS/BLF Key: The following text box and message
appear. Enter the circuit or extension number of the
station that will appear under the selected 
DSS/BLF
key or press F2 to select the station 
from a list.
Extension:
Press 
F2 for a list
of available extensions.l
Feature Key: A list box (similar to the one shown
above) appears which permits you to select the fea-
ture that will be accessed by this key.
eForwanl Key: If this key will be used for the Call
Forwarding feature 
(FWD key), highlight this line.
Nothing appears in the lower half of the window.
0Hunt Group Key: A text box and message appear,
like the one shown above for 
DSS/BLF keys. Enter
the pilot number of the desired hunt group or press
F2 to select the hunt group from a list.
0IC/CO Speed Dial Key: A list box (similar to the
one shown above) appears which allows you to indi-
cate the 
IC/CO speeddial key (l-10) that will be as-
signed.
0Individual ‘IhmkKey: Alist box (similar to the one
shown above) appears which permits you to select
the individual trunk that will be accessed by this key.l
Intercom (IC) Key: lfthis key will be used as the IC
key, highlight this line. Nothing appears in the lower
half of the window.l Secondary Call Key: To create a secondary call
key, highlight this line. A list box appears (similar to
the one shown above) which allows you to indicate
the secondary call key that will be assigned. The sta-
tion associated with the key is assigned as described
on page 5-37.l
SPCL Key: lf this key will be used as the SPCL key,
highlight this line. Nothing appears in the lower half
of the window.
0lhmk Group Key: A list box (similar to the one
shown above) appears which permits you to select
the trunk group (l-47) that will be accessed by this
key.
0Undefined Key: Use this selection if the key will notbe used. Nothing appears in the lower half of the
window.
0User Programmable Key: A list box (similar to the
one shown above) appears which allows you to indi-cate the user-programmable key (l-9) that will be
assigned.
8.39OK or CANCEL: When finished with station
programmable key programming, select the OK com-
mand button to return to the Station Programmable Key
window. Or select the Cancel command button to exit
without changing the key assignments.
Page 5-36 
						

							PROGRAMMINGIssue 1, November 1994
Warning:Stations may .be assigned to secondary call keys
even though no secondary call keys exist in the
keymap or as station programmable keys.
Secondary 
Qll Keys
qEnable Ring Cadence
G.SECONDARY CALL KEYS
8.40Secondary call keys are first created in a key map
in the Key Assignments window of Station Program-
ming (page 5-44) and the secondary station is assigned
to that key map. Or, if the key map for the secondary sta-
tion contains station programmable keys, those keys can
be designated as secondary call keys using the Program-
mable Key window on page 
5-35. The window shownabove is used to determine which primary station is
associated with each secondary call key and whether the
secondary station will ring when receiving a call on that
secondary call key. A program 
planning sheet for this
window is located in Figure 5-4 on page 5-174. For a
full explanation of secondary call keys, refer to FEA-
TURES, page 4-44.
8.41SECONDARY CALLKEY: To select a second-
ary call key for programming, highlight the desired sec-
ondary call key number in the list box. You can then
assign the associated primary station and/or enable ring
cadence. To delete a secondary call key entry, highlight
the entry to be deleted and press the SPACE BAR.
8.42STATION: While the desired secondary call key
is highlighted, press TAB to select the Station text box.Type the extension number of the primary station that
will be associated with this key. (If this is the first sec-
ondary call key associated with that station, it corre-
sponds to call key 
#l at the primary station; if this is the
second key associated with that same station, it corre-
sponds to call key 
#2 at the primary station; and so on.)
Press RETURN. The primary station’s extension num-
ber, circuit number, and description are shown next to
the secondary call key number in the list box.8.43 ENABLE RING CADENCE: To determine
whether the secondary station will ring when receiving a
call on the secondary key, highlight the desired second-
ary call key in the list box and then press TAB until the
Enable Ring Cadence check box is highlighted. If the
station should not ring, leave the box blank (or remove
the X by pressing the SPACE BAR). To program the sta-
tion to ring when receiving a call on the secondary key,
place an X in the box by pressing the SPACE 
BAR or si-
multaneously pressing the 
AJLT and E keys.
8.44
OK: When all secondary keys have been pro-
grammed for this station, select the OK command but-
ton to return to the Station Programming window.
Page 5-37 
						

							PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 lNSTALLATlON & MAINTENANCE
Station TvDe
House Phone
Message CenterNo
No
H.SPECIAL PURPOSE STATION WINDOW
8.45The window shown above is an example of one
that would appear for a 
keyset station. If a single-line
station was being programmed, the options would be:
Automated Attendant, FAX Station, House Phone, Mes-sage Center, and Voice Mail Station. Stations can be
programmed to serve the following functions. Refer to
FlZMUBS for more details on these special purpose
stations. The program 
planning sheet for this window islocated in Figure 54 on page 5-174.
lAttendant 
(keyseta only): A keyset station can be
designated as an attendant and assigned a list of sta-
tions that it will serve.
0Automated attendant: If using Extended sofhmre,
the station can be designated as an automated atten-dant. The recall destination and digit translation
table for the automated attendant can also be pro-
grammed.
FAX station (single-line stations only): A single-
line station can be designated as a FAX station if the
station circuit will be connected to a facsimile ma-chine. The FAX message station can also be as-
signed.House phone: The station can be designated as a
house phone that automatically dials a predeter-
mined 
number when the handset is lifted. The
assigned day number is dialed when the system is in
day mode and the assigned night number is dialedwhen the system is in night mode. The day/night
house phone numbers can also be programmed using
the house phone station speed-dial locations.Message center: A station can be designated as a
message center and assigned a list of stations that it
will serve.Voice Mail Station (single-line stations only): A
single-line station can be designated as a voice mail
station if the circuit is connected to a voice mail unit.
Page 5-38 
						

							IrVTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
8.46STATION TYPE: Select the Station 
‘rLpe list
box, then select the desired option to change the Yes/No
StatUS.
0ATI’ENDANT: When Attendant status is “Yes,” aStations Served command button appears to the
right of the list box as shown above. Select this com-
mand button to assign the stations (if any) that will
be served by this attendant. The following window
appears.to list them alphabetically by name, select the
Sort command button. The window appears as
follows. Choose the desired sorting method by
selecting the corresponding option button. Then
select the OK command button. When the list of
stations returns, the list box will show the sta-
tions in the selected order. To exit without chang-ing the sorting method, select the Cancel
command button.Include
103 01.04 ‘Station 
Undefmcd
104 01.05 -station undefinedExclude
10902.02
-Station Undefined 11002.03‘Station Undctinedpq
11102.Ckt ‘Station Und&incd11202.05‘Station UndefinedELI
,’
- INCLUDE or EXCLUDE: To include a station,
locate it on the Exclude list and select it by press-
ing the SPACE BAR, it will automatically move
to the Include list. To remove a station, select it in
the Include list to move it to the Exclude list.NOTE: A station can only be served by one
attendant. Including a station in an attendant’s
list removes it from its previous attendant’s list.
- ALL or NONE: To include all stations, select
the All command button. To exclude all stations,
select the None command button.
- OK or CANCEL: When the station lists appear
as desired, select the 
OKcommand button to exitand record your changes or select the Cancel
command button to exit without saving changes.
-SORT: To sort the stations and list themnumeri-
tally by extension number or circuit number, or
r Ordering
0l By 
Extension0By Circuit
0By Name
0 Automated Attendant: (EtienaW sojiware only)
When the Automated Attendant status is “Yes,” atext box labeled “Recall Destination” appears as
shown below. Select this text box and enter the ex-
tension or circuit number of the station that will re-ceive this automated attendant station’s recalls.
Also, text boxes for the Digit Translation feature are
given. Select the text box for the desired digit and
type the extension number that will be dialed when a
caller enters that digit.
RecallDestination:
Digit
Translation6:
I
7f-j
8:I9:
I0:
I
Page 5-39 
						

							PROGRAMMINGIssue 1, November 1994
xNTRR-TELPRAcTIcES
IMX/GMX 256 INSTALLATION & MAINTENANCE
0FAX Station: (Single-line station only) When the
FAX Station status is changed to “Yes,” a text box
appears, as shown below, that is used for designatingthe station that will receive a message indication
whenever a FAX is received. 
Select the Message
Center box and type the circuit or extension number
of the desired 
FAX message station.
&ssage Center:IIl House Phone: When the House Phone status is
“Yes,” two text boxes appear as shown below. Select
the “Day Number” box to enter the extension or out-
side number (up to 16 digits) that will be dialed when
the house phone is used during the day. Select the
“Night Number” text box to enter the number (up to
16 digits) that will be accessed when the system is
placed in night mode. (These numbers can also be
programmed at the house phone station by enteringthe day number in the outside number location of
station speed-dial location 1 and the night number inthe outside number location of station speed-dial
location 2.) When entering an outside number, enter
a trunk group 
access code (default is 801-847) or the
LCR code (default is 9) before the telephone num-ber. In numbers that 
am routed through a trunk
group, you can enter a short pause by entering an S, a
long pause by entering an L, or a 
hookflash by enter-ing 
anF.
Day Number:
Night Number:
NOTE: If a station is programmed as both a house
phone and an automated attendant, the numbers pro-grammed in speed-dial locations 1 and 2 will also
appear as digit translations 1 and 2. The house phoneprogramming overrides the automated attendant
programming for the first two speed-dial locations.
0 Message Center: When Message Center status is
“Yes,” a Stations Served command button appears tothe right of the list box as shown on page 5-38.
Select this command button to assign the stations
that will be served by this station. A station list win-
dow appears as shown for attendant programming.
To assign the stations to the message center, use the
methods as described for attendant stations on the
preceding page.
0Voice Mail Station: (Single-line station only) If thesingle-line station circuit will be connected to a
voice mail unit, change the status to “Yes.” No addi-
tional information is requested in this window.
NOTE: When a voice mail unit is connected to an
RX! circuit, the off-premises extension option de-
scribed on page 5-3 1 must be set to “no” to prevent
IYlMF digit recognition errors.
8.47
OK: When finished with special purpose station
programming, select the OK command button to return
to the Station Programming window.
Page 
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							INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
- System Conditions- System ConditionsSystem Conditions-
q Day Mode q Night Modeq Day Mode q Night Mode0 Day Mode c] Night Mode
wRing Principal once0Ring Principal once0Ring Principal once
I.SYSTEM FORWARDING
8.48The forwarding path assigiunent is made on a sta-
tion-by-station basis. Refer to 
FEAWRES, page 4-79
for more details on system forwarding. The program
plamting sheet for this window is located in Figure 5-4
on page 5-174.8.49 FORWARDING PATHS: To select the for-
warding path to be Programmed for the station, move
the highlight bar in the list box to the desired path num-
ber. You now have two programming options for that
Forwarding Path number:l
To assign, delete, or change a forwarding path for
this path number, highlight the path number in the
list box and press the SPACE BAR. A list box will
appear that shows 
“Ooo No Forwarding Path” and a
list of forwarding path numbers. To delete the path,
highlight the 
“tKW’ line and press the SPACE BAR
to select it. To change the path, highlight the desired
path and press the SPACE BAR.
0If a forwarding path has not been assigned to that
number, the Forwarding Path column 
(1,2, or 3) in
the lower half of the window is grey; assign a path asdescribed above to change the column to black.
When the column is black, programming can be per-
formed as described in the following paragraphs.8.50 FORWARD CALL TYPES: Determine the
types of calls that will follow the forwarding path byhighlighting each desired call type and pressing the
SPACE BAR to place an X in the check box. In the sam-
ple shown above, calls through DID, DISA, or an auto-
mated attendant will be sent to the forwarding path. In
the default state, all but Recalls and IC calls are selected.8.51 STATION CONDITIONS: Determine which
station conditions will cause the calls to follow the for-
warding path by highlighting the desired station condi-
tion(s) and pressing the SPACEBAR to place 
anX in the
desired check 
box(es). In the sample shown above, calls
will be sent to the forwarding path immediately. In the
default state, all but Immediate are selected. Note that ifany condition other than Immediate is selected, Im-
mediate will appear gray and camtot be selected.852 SYSTEM CONDITIONS: Indicate whether
calls will follow the forwarding path in day and/or night
mode 
by highlighting the desired system condition(s)
and pressing the SPACE BAR to place an X in the de-
sired check 
box(es). In the sample, calls are forwarded
during both day and night modes. In the default state,
both day and night mode are selected.
8.53RING 
PRKNCIPAL ONCE: Ifthe principal sta-
tion is a 
keyset and the user wishes to hear a single ring
signal each time a call enters the forwarding path, select
the Ring Principal Once check box to place an X in it. In
the default state, this is not selected.8.54 OK: When all forwarding paths are pro-
grammed, select the OK command button to exit to the
System Forwarding window.
Page 5-41