Kodak Professional 6800 User Manual

							Calibrating the Printer
3-7
22.Click OK to close the dialog box.
23.Click Print.
The information is processed and the calibration test print is printed 
on the specified printer. Processing may take several minutes.
The following dialog box appears.
24.Look at the test print and determine which cluster appears the most 
neutral (has the least amount of color).
25.Enter the number of the most neutral cluster in the Cluster Number box. 
(in a range from 201-249)
26.Click Done.
The printer calibration begins. When calibration is complete, the 
following dialog box appears.
27.Click Quit to close the Calibration Utility. Your printer is now calibrated.
NOTE:  The neutral cluster should be in the center of the test print if the 
printer was properly calibrated. If it is not, and you would like to 
print another test print, click Back twice and go to Step 23.
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							 3-8 Calibrating the Printer
Uninstalling the Calibration Software
You can remove the calibration software from your computer in two ways:
 Select Start > Programs > KODAK Calibration Utility > 
Uninstall KODAK Calibration Utility and follow the directions to 
uninstall the software.
 Select Start > Settings > Control Panel > Add/Remove Programs 
>KODAK Calibration Utility and follow the directions to remove the 
software.
Resolving Calibration Error Messages
Refer to the following table to resolve errors reported during the printer 
calibration process. If the problem persists, contact your KODAK 
representative for service.
Error MessageDescription or CausePossible Solution
The printer cannot be found. The printer selected cannot be 
located. Check the printer connections.
 Make sure the printer is turned on.
 Select another printer. See Step 10 on 
page 3-4.
The media file, which 
identifies the ribbon and 
paper characteristics of the 
media you are using, cannot 
be found or is corrupt.The media file cannot be located or is 
corrupt.Click OK to locate the media file using the 
File Selection dialog box. See Step 16 on 
page 3-5.
 Uninstall then reinstall the calibration 
software. See “Installing the Calibration 
Software” on page 3-1.
The selected file will not work 
with this printer. Please 
choose another.An inappropriate media file was 
selected for the printer.Click OK to locate the media file using the 
File Selection dialog box. See Step 16 on 
page 3-5.
 Uninstall then reinstall the calibration 
software. See “Installing the Calibration 
Software” on page 3-1.
Cannot load DLLs. Insufficient 
memory.There is not enough memory available 
for the calibration software to load all 
the necessary DLLs. Close any other open programs to free up 
memory.
 Reboot the computer then run only the 
calibration software.
Cannot load the file 
SDKColorMatch.dll.
Please reinstall the software.A file required by the calibration 
software is missing or corrupt.Uninstall then reinstall the calibration 
software. See “Installing the Calibration 
Software” on page 3-1.
Cannot load the file 
SDKUsbCtrl.dll. 
Please reinstall the software.A file required by the calibration 
software is missing or corrupt.Uninstall then reinstall the calibration 
software. See “Installing the Calibration 
Software” on page 3-1.
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							Calibrating the Printer
3-9
Cannot open the USB port. 
Please check the printer 
cables and power.The software is unable to 
communicate with the printer. Check that the printer cables are secure.
 Check that the printer is turned on and the 
operator panel Ready light is illuminated. 
 Power the printer off then on.
 Reboot your computer.
Cannot access the file or read 
the data.A file required by the calibration 
software is missing or corrupt.Uninstall then reinstall the calibration 
software. See “Installing the Calibration 
Software” on page 3-1.
Parameter error, such as 
undefined tag or insufficient 
data.An internal error has occurred within 
the calibration software. Close the calibration software and try 
calibrating the printer again. 
 Uninstall then reinstall the calibration 
software. See “Installing the Calibration 
Software” on page 3-1.
 Check the KODAK web site for an updated 
version of the calibration software.
The printer with the selected 
ID number cannot be found.The calibration software is unable to 
find the printer with the selected 
Printer ID. Close the calibration software.
 Check that the printer cables are secure.
 Check that the printer is turned on and the 
operator panel Ready light is illuminated. 
 Run the calibration software and try 
choosing the printer again.
The printer is not ready. The printer is not ready for 
calibration. Check that the printer cables are secure.
 Check that the printer is turned on and the 
operator panel Ready light is illuminated. 
The printer is busy. The printer is not ready for 
calibration. Wait a few minutes until the operator 
panel Ready light is illuminated.
 If this message continues to occur, power 
the printer off and then on.
The ribbon is advancing. The printer is not ready for 
calibration. Wait a few minutes until the operator 
panel Ready light is illuminated.
 If this message continues to occur, power 
the printer off and then on.
The operator panel is in use. The printer is not ready for 
calibration. Wait a few minutes until the operator 
panel Ready light is illuminated.
 If this message continues to occur, power 
the printer off and then on.
Error MessageDescription or CausePossible Solution
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							 3-10 Calibrating the Printer
The printer is initializing. The printer is not ready for 
calibration. Wait a few minutes until the operator 
panel Ready light is illuminated.
 If this message continues to occur, power 
the printer off and then on.
Paper error. The paper is empty or not loaded. Load the paper. See “Loading the Paper” on 
page 1-8.
Paper empty. The paper is empty. Reload the paper. See “Loading the Paper” 
on page 1-8.
Ribbon empty. The ribbon is empty. Reload the ribbon. See “Loading the Ribbon” 
on page 1-5.
Paper jam. The paper is stuck in the printer or 
paper path.Clear the paper jam. See “Clearing a Paper 
Jam” on page 6-3.
Cover open. The upper cover is open or not 
latched.Close the upper cover by pressing on the 
center of the cover until it clicks.
Printer error: 2500. Please 
call for service._ Contact your KODAK representative for 
service. Have available:
 the error code number
 the printer model number and serial 
number (listed on the printer data plate)
Printer error 2504. Please call 
for service._ Contact your KODAK representative for 
service. Have available:
 the error code number
 the printer model number and serial 
number (listed on the printer data plate)
USB communication error. The software is unable to 
communicate with the printer. Check the USB cable connection.
 Replace the USB cable.
 Try using a different USB port on the 
computer.
 If the printer is connected through a USB 
hub, try connecting directly to the 
computer.
Error MessageDescription or CausePossible Solution
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							4-1
4Operating the Printer
Making Prints
You make prints using photo printing software applications. For 
application-specific printing information, see the user’s guide or online Help 
for the software application.
Handling and Storing Prints
For best results:
 Make sure hands are clean and free of food, oil, and grease.
 Store prints in a cool, dry environment free of chemical contamination.
 Store prints at temperatures below 72° F (25° C) for extended periods.
 Store prints at a relative humidity between 30% and 50%.
 Avoid exposure to high-intensity light sources, particularly fluorescent 
light and sunlight, which are rich in ultraviolet radiation.
 Avoid exposure to vinyl items (those made of polyvinyl chloride, PVC) or 
any plastic that contains plasticizer. If you use transparent sleeves, make 
sure that they are not PVC-based.
Understanding the Operator Panel Lights
LightColorPrinter Status
Power Orange The printer power is on.
Ready Green The printer is ready to make prints.
Error Red An error has occurred. See the message on the operator panel, then see 
“Resolving Operator Panel Error Messages” on page 6-2.
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							 4-2 Operating the Printer
Using Setup Mode to Review Printer Settings
Use the operator panel to review printer settings in Setup mode.
Accessing the Printer 
SettingsPress Menu repeatedly to scroll through the printer settings in the following 
order. 
Menu AdvancePaper
EnterPaper
Rewind/Clear Error Ready Power
Photo Printer 6800Kodak
1. Press Menu to enter Setup Mode.
2. Press Menu repeatedly to scroll
through the printer settings.
Printer settings
are displayed here
3. Press +/- to scroll through selections.5. Press Clear to exit Setup Mode. 4. Press Enter to initiate an action
or accept a change.
3
1,2
45
Printer SettingOperator Panel 
DisplayAction Required
Printer ready Ready None. The printer is on and ready to make prints.
Making a test print Test Print Mode Press enter to make a test print. See “Making a Test Print” on 
page 1-10.
Check remaining 
paper statusRemain = XXX/YYY None. XXX represents how many remaining prints you can make 
with the current paper roll. YYY represents the total number of 
prints on a paper roll. The counter is reset each time you press 
Paper Rewind.
Checking the ribbon 
statusDonorRemain = XX[%] None. XX[%] represents the percentage of the installed ribbon that 
is available for making prints.
Checking the printer 
total print countPrinted = XXXXX None. XXXXX represents the total number of prints made since the 
printer was manufactured. This counter cannot be reset.
Checking the printer 
firmware versionMain Firm = None. The printer control firmware version number is displayed. 
Checking the image 
processing firmware 
versionDSP Firm = None. The image processing firmware version is displayed. 
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							5-1
5Maintaining the Printer
To ensure good printer performance and high-quality prints, keep the printer 
and its environment clean and dust-free.
Cleaning the Cabinet
Clean the exterior cabinet and filter openings regularly to eliminate dust 
build-up and to prevent dirt from entering the printer.
CAUTION:
Never use abrasives or harsh chemicals to clean any part of the 
printer. Do not allow any foreign objects or liquids to fall or 
spill inside the printer. Fire or electric shock could result. If 
any foreign object enters the printer, turn off the printer power 
immediately, remove the power cord, and contact your KODAK 
representative for service.
1.Wipe the exterior cabinet, print catcher, and trim tray with a damp, 
lint-free cloth.
2.Vacuum the filter openings to remove dust.
Performing Routine Maintenance
To maintain good print quality: 
1.Clean the stripper plate, platen roller, and cleaning rollers monthly, 
using the alcohol pads included in the KODAK Thermal Printer Cleaning 
Kit.
2.Only clean the thermal head when necessary. Do not include the thermal 
head in your monthly cleaning process.
NOTE:  If there is paper or ribbon loaded in the printer, remove it before 
performing maintenance procedures. 
WARNING:
Alcohol is a flammable liquid. It can cause eye irritation 
and dry skin. Prolonged or repeated skin contact may cause 
drying, cracking or irritation. Wash your hands with soap 
and water following any maintenance procedures where 
you use alcohol pads. For additional information, see the 
Material Safety Data Sheet (MSDS).
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							 5-2 Maintaining the Printer
In the United States for health, safety, and environment information, call 
585-722-5151. Customers outside the U.S. can contact their local KODAK 
Customer Service representative.
Cleaning the Thermal 
Head and Stripper 
Plate
CAUTION:
Fingerprints can damage the thermal head, which looks like a 
glass bar. Never touch it with your bare hands or fingers.
1.Make sure the power switch is turned off ( ).
2.Slide the cover release toward you, then open the upper cover carefully.
IMPORTANT: Cover does not open beyond a 90° angle.
CAUTION:
The thermal head becomes extremely hot during normal 
operation. Wait approximately five minutes to begin cleaning 
the head after you open the upper cover.
3.Remove an alcohol pad from its packaging. Move the pad along the 
entire length of the thermal head, in one direction only. When you clean 
the thermal head:
– Apply firm, even pressure.
– Make three passes along the thermal print head.
– Use a clean part of the pad for each pass.
4.Use another clean alcohol pad to wipe the edge of the stripper plate.
90˚
Thermal head
Stripper plate
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							Maintaining the Printer
5-3
Cleaning the Platen 
Roller
1.Remove an alcohol pad from its packaging. Wipe the rubber section of 
the platen roller with the pad.
2.Rotate the roller to clean the entire surface.
3.Allow the alcohol to dry completely (about five minutes) before you 
resume printing.
Cleaning the Cleaning 
RollersIt is essential to keep the cleaning rollers clean to prevent dirt from 
transferring back onto the prints and keep the printer operating correctly. 
IMPORTANT: There are two cleaning rollers in the printer. They are not 
interchangeable. Clean them separately to prevent 
reinstalling them in the wrong position.
1.Remove the rear cleaning roller by pulling up on the black knob.
2.Remove an alcohol pad from its packaging. Wipe the rubber section of 
the roller with the pad.
3.Reinstall the rear cleaning roller in the printer. Push the black knob until 
the roller clicks into place.
WARNING:
There are sharp cutter blades inside the front roller area. 
Do not insert hands or objects.
4.Repeat steps 1 - 3 to remove, clean, and reinstall the front cleaning 
roller.
Platen roller
Rear cleaning roller
Front cleaning roller
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							 5-4 Maintaining the Printer
5.Close the upper cover by pressing on the center of the cover until it 
clicks in place.
6.Allow the alcohol to dry completely (about five minutes) before you 
resume printing.
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