Konica Minolta bizhub 190f User Manual

							Maintenance and Troubleshooting16
bizhub 131f/190f 16-3
16 Maintenance and Troubleshooting
16.1 Maintenance
16.1.1 Cleaning tips
Some things to keep in mind about cleaning your machine:
-Do clean it! Dust and dirt, especially around the fax machine’s air vents 
can shorten your machine’s life.
-Always unplug the machine before you clean it.
-Never spray any cleaner directly onto your machine. The drifting spray 
could damage components inside.
-Never try to clean sealed areas inside your machine. They are sealed to 
protect your safety and the machine.
-For cleaning the machine’s exterior, use a mild cleaning solution sprayed 
onto a lint-free cloth.
-In areas you cannot reach with swabs, always use dry, dust-free com-
pressed air to gently blow away dust and other material.
16.1.2 Cleaning the scanning area
1Wipe the document glass, ADF glass and document pad with a clean, 
soft, lint-free cloth moistened with water.
2Then wipe it with a clean, soft, dry, lint-free cloth until it is clean and 
dry.
Document pad
Document glass ADF glass
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							16Maintenance and Troubleshooting
16-4 bizhub 131f/190f
16.1.3 Cleaning the ADF rollers
If you are having trouble with getting your documents to feed properly, try 
this procedure:
1Turn off the power and disconnect the power cable from the wall outlet.
2Open the ADF cover.
3Use a cloth moistened with a rubber 
roller cleaner to clean the face of the 
rollers.
Rotate the rollers by hand to allow 
cleaning of the entire roller surface.
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							Maintenance and Troubleshooting16
bizhub 131f/190f 16-5
16.1.4 Cleaning the drum charge wire and LED print head
When the following message appears on 
the LCD or if there are any poor print qual-
ity on your print, the charge wire of the 
drum cartridge requires cleaning.
2
Note
Your machine can print about 100 sheets after this message appears, but 
afterwards the machine displays Printer not usable message and it can-
not print any page until the charge wire is cleaned.
1Open the front cover.
2Gently pull the blue cleaning rod toward you and then back into the ma-
chine several times. This operation also cleans the LED print head.
3Close the front cover.Open Front Cover
Follow Instruction A
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							16Maintenance and Troubleshooting
16-6 bizhub 131f/190f
16.1.5 Replace the toner cartridge
When the toner runs out, your machine shows Toner Empty on the LCD 
and it cannot print any page until the toner cartridge is replaced to new one.
To replace the toner cartridge:
1Open the front cover.
2Turn the toner cartridge locking lever 
to the leftward (unlock position).
3Pull the used toner cartridge out.
4Unpack the toner cartridge from its carton. Then, holding the toner car-
tridge with both hands, gently shake it to distribute the toner evenly in-
side the cartridge.
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							Maintenance and Troubleshooting16
bizhub 131f/190f 16-7
7CAUTION
%Do not touch the roller of the toner car-
tridge.
5Slide the toner cartridge into the ma-
chine firmly until it locks into place 
completely.
6Turn the cartridge locking lever right-
ward until it locks into place com-
pletely.
7Clean the drum charge wire and LED print head. (See “Cleaning the 
drum charge wire and LED print head” on page 16-5.)
8Close the front cover.
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							16Maintenance and Troubleshooting
16-8 bizhub 131f/190f
16.1.6 Replace the drum cartridge
The drum cartridge yields approximately 30,000 pages. When the drum is 
near the end of life, the machine shows Replace Drum Soon on the LCD. 
You should have a replacement drum cartridge soon. When the machine 
shows Replace Drum, it cannot print until the drum cartridge is replaced.
To replace the drum cartridge:
1Open the side cover and front cover.
2Turn the toner cartridge locking lever 
to the leftward (unlock position), then 
pull the toner cartridge out. The toner 
cartridge must be removed to re-
place the drum cartridge.
3Pull the used drum cartridge out.
4Unpack the new drum cartridge from 
its carton and slide it into the ma-
chine firmly until it locks into place 
completely.
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							Maintenance and Troubleshooting16
bizhub 131f/190f 16-9
5Reinstall the toner cartridge then turn 
the cartridge locking lever rightward 
until it locks into place completely.
6Close the front cover and side cover.
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							16Maintenance and Troubleshooting
16-10 bizhub 131f/190f
16.2 Troubleshooting
16.2.1 Document jams
Case 1
If a document jams in the ADF, the follow-
ing message will be displayed.
Also, if a document jammed during the quick memory transmission or the 
real time transmission, the following check message will be printed to tell you 
which page jammed.
Case 2
If a document jams while scanning it into 
the memory for sorting copy or normal 
memory transmission, the machine will 
show:
1If you want to continue the operation, press [Enter] and proceed to 
step 2. To abort the operation, press [Cancel].
2
Note
If you wait more than 3 minutes without pressing any key, the machine 
will abort the operation automatically.
2The machine will show which page 
(i.e., which page number) is jammed. 
Clear the document jam and reset 
document in the ADF from the 
jammed page forward, then press 
start.
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							Maintenance and Troubleshooting16
bizhub 131f/190f 16-11
2
Note
If you wait more than 3 minutes without pressing any key, the machine 
will begin to send or copy the document(s) it has.
If you wish to cancel this operation, press [Stop]. The machine will delete 
all pages from memory and then return to its standby mode.
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							16Maintenance and Troubleshooting
16-12 bizhub 131f/190fJammed in input area
1Open the ADF cover.
2Pull the document gently and out of the ADF.
If you cannot remove, turn the release knob to remove the jammed 
document.
3Close the ADF cover, making sure both sides are snapped down se-
curely.
2
Note
To prevent document jam, use the document glass for wrinkled or torn 
documents.
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