Konica Minolta bizhub 20 User Manual

							Chapter 6
42
Using receive modes6
Some receive modes answer automatically 
(Fax Only and Fax/Tel). You may want to 
change the Ring Delay before using these 
modes. (See Ring Delay on page 43.)
Fax Only6
Fax Only mode will automatically answer 
every call as a fax.
Fax/Tel6
Fax/Tel mode helps you automatically 
manage incoming calls, by recognising 
whether they are fax or voice calls and 
dealing with them in one of the following 
ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you 
to pick up the line. The F/T ring is a fast 
double ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only) 
on page 43 and Ring Delay on page 43.)
Manual6
Manual mode turns off all automatic 
answering functions unless you are using the 
BT Call Sign
1 feature.
1BT Call Sign is for U.K. only.
To receive a fax in Manual mode lift the 
handset of the external telephone. When you 
hear fax tones (short repeating beeps), press 
Start, and then press 2 to receive a fax. You 
can also use the Fax Detect feature to receive 
faxes by lifting a handset on the same line as 
the machine.
(Also see Fax Detect on page 44.)
External TAD6
External TAD mode lets an external 
answering device manage your incoming 
calls. Incoming calls will be dealt with in the 
following ways:
Faxes will be automatically received.
Voice callers can record a message on the 
external TAD.
(For more information see Connecting an 
external TAD on page 48.)
Downloaded From ManualsPrinter.com Manuals 
						

							Receiving a fax
43
6
Receive Mode settings6
Ring Delay6
The Ring Delay setting sets the number of 
times the machine rings before it answers in 
Fax Only and Fax/Tel modes.
If you have external or extension telephones 
on the same line as the machine, choose the 
maximum number of rings. (See Operation 
from extension telephones on page 50 and 
Fax Detect on page 44.)
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 1.
c Press a or b to choose how many times 
the line rings before the machine 
answers.
PressOK.
dPress Stop/Exit.
F/T Ring Time 
(Fax/Tel mode only)6
When somebody calls your machine, you and 
your caller will hear the normal telephone ring 
sound. The number of rings is set by the Ring 
Delay setting. 
If the call is a fax, then your machine will 
receive it; however, if it is a voice call the 
machine will sound the F/T ring (a fast 
double-ring) for the time you have set in the 
F/T Ring Time setting. If you hear the F/T ring 
it means that you have a voice caller on the 
line.
Because the F/T ring is made by the machine, 
extension and external telephones will not 
ring; however, you can still answer the call on 
any telephone. (For more information see 
Using Remote Codes on page 52.)
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 2.
cPress a or b to choose how long the 
machine will ring to alert you that you 
have a voice call (20, 30, 40 or 70 
seconds).
PressOK.
dPress Stop/Exit.
Downloaded From ManualsPrinter.com Manuals 
						

							Chapter 6
44
Fax Detect6
If Fax Detect is On:
The machine receives a fax call 
automatically, even if you answer the call. 
When you see Receiving on the LCD or 
when you hear “chirps” through the handset 
you are using, just replace the handset. Your 
machine will do the rest.
If Fax Detect is Off:
If you are at the machine and answer a fax 
call by lifting an external handset, press 
Start, then press 2 to receive the fax.
If you answered at an extension telephone, 
press press l51. (SeeOperation from 
extension telephones on page 50.)
Note
• If this feature is set to On, but your 
machine does not connect a fax call when 
you lift an extension or external telephone 
handset, press the remote activation code 
l51.
• If you send faxes from a computer on the 
same telephone line and the machine 
intercepts them, set Fax Detect to Off.
 
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 3.
cPress a or b to choose Onor Off.
PressOK.
dPress Stop/Exit.
Setting the Print Density6
You can adjust the Print Density setting to 
make your printed pages darker or lighter.
aMake sure you are in Fax mode.
b Press Menu, 2, 1, 7.
cPress d to make the print darker.
Or, press c to make the print lighter.
PressOK.
dPress Stop/Exit.
Downloaded From ManualsPrinter.com Manuals 
						

							Receiving a fax
45
6
Additional receiving 
operations
6
Printing a reduced incoming 
fax6
If you choose On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of A4, Letter, Legal or Folio size 
paper.
The machine calculates the reduction ratio by 
using the page size of the fax and your Paper 
Size setting (Menu, 1, 2, 2).
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 5. 
cPress a or b to choose On or Off.
PressOK.
dPress Stop/Exit.
Duplex (2-sided) printing for 
Fax mode6
Your machine can automatically print 
received faxes onto both sides of the paper 
when Duplex is set to On.
You can use A4 size of paper for this function 
(60 to 105 g/m
2).
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 0. 
cPress a or b to choose On (or Off).
PressOK.
dPress Stop/Exit.
Note
When you turn on Duplex the Auto 
Reduction feature is also turned on.
 
Setting the Fax Receive 
Stamp6
You can set the machine to print the received 
date and time in the top centre of each 
received fax page.
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 9.
cPress a or b to choose On or Off.
PressOK.
dPress Stop/Exit.
Note
• The received time and date will not appear 
when using Internet Fax.
• Make sure you have set the current date 
and time in the machine.
 
Receiving faxes into memory6
As soon as the paper tray becomes empty 
during fax reception, the screen will display 
No Paper, asking you to put paper in the 
paper tray. (See Loading paper and print 
media on page 8.) If you are unable to put 
paper in the paper tray the following will 
happen:
If Memory Receive is On:6
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. 
Further incoming faxes will also be stored into 
memory until the memory is full. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray.
Downloaded From ManualsPrinter.com Manuals 
						

							Chapter 6
46
If Memory Receive is Off:6
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. The 
machine will then stop automatically 
answering calls until fresh paper is put in the 
paper tray. To print the last fax you received, 
put fresh paper in the tray.
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 6.
cUse a or b to choose On or Off. 
PressOK.
dPress Stop/Exit.
Printing a fax from the 
memory6
If you are using the Fax Storage feature 
(Menu, 2, 5, 1), you can still print a fax from 
the memory when you are at your machine. 
(See Fax Storage on page 61.)
aPress Menu, 2, 5, 3.
bPress Start.
cPress Stop/Exit.
Out of Paper Reception6
As soon as the paper tray becomes empty 
during fax reception, the LCD shows 
No Paper. Put some paper in the paper tray. 
(See Loading paper and print media 
on page 8.)
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available.
Further incoming faxes will also be stored into 
memory until the memory is full. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray.
Downloaded From ManualsPrinter.com Manuals 
						

							47
7
7
Telephone line 
services
7
Setting the telephone line 
type7
If you are connecting the machine to a line 
that features a PBX or ISDN to send and 
receive faxes, it is necessary to change the 
Telephone Line Type accordingly by 
completing the following steps. If you are 
using a line that features a PBX, you can also 
set your machine to gain access to an outside 
line always or not
aPress Menu, 0, 6.
bPress a or b to choose ISDN, PBX (or 
Normal).
Press OK.
cDo one of the following:
If you chose ISDN or Normal, go to 
stepf.
If you chose PBX, go to stepd.
dDo one of the following:
If you want to change the current 
prefix number, press 1 and go to 
stepe.
If you do not want to change the 
current prefix number, press 2 and 
go to stepf.
eEnter the prefix number (up to 5 digits) 
on the dial pad.
Press OK.
Press a or b to choose On or Always.
Note
• You can use the numbers 0 to 9, #, l 
and !.
(Press Tel/R to display “!”.)
• If you choose On, pressing Tel/R (the 
screen displays “!”.) will let you access 
an outside line.
• If you choose Always, you can access 
an outside line without pressing Tel/R.
 
fPress Stop/Exit.
PBX and TRANSFER7
The machine is initially set to Normal, which 
lets the machine connect to a standard PSTN 
(Public Switched Telephone Network) line. 
However, many offices use a central 
telephone system or Private Branch 
Exchange (PBX). Your machine can be 
connected to most types of PBX. The 
machine’s recall feature supports timed break 
recall only (TBR). TBR will work with most 
PBX systems allowing you to gain access to 
an outside line, or transfer calls to another 
extension. The feature works when Tel/R is 
pressed.
Telephone and external devices7
Downloaded From ManualsPrinter.com Manuals 
						

							Chapter 7
48
BT Call Sign (U.K. only)7
The BT Call Sign subscriber service is a way 
to have a separate number for your machine, 
it allows you to have at least two separate 
telephone numbers on one phone line. Each 
phone number has its own distinctive ringing 
pattern.
You can set up your machine so that it only 
responds to the second number.
When you set the BT Call Sign feature to ON, 
the receive mode is set to Manual 
automatically. Manual mode will not respond 
to incoming telephone calls, since the 
number you use for telephone calls will use 
the normal ring pattern. If you turn the feature 
off, your receive mode will remain on 
Manual.
To enable the machine to work with BT 
Call Sign
7
This feature will only work with your external 
phone.
aPress Menu, 2, 0, 2.
The screen displays the current setting.
bPress a or b to choose On or Off.
PressOK.
cPress Stop/Exit.
Connecting an external 
TAD 
7
You can connect an external Telephone 
Answering Device (TAD) to the same line as 
your machine. When the TAD answers a call, 
your machine will “listen” for the CNG (fax 
calling) tones sent by a sending fax machine. 
If it hears them it will take over the call and 
receive the fax. If it does not hear them, it will 
let your TAD take a voice message and the 
display will show Telephone.
The external TAD must answer within four 
rings (we recommend you set it to two rings). 
This is because your machine cannot hear 
the CNG tones until the external TAD has 
picked up the call. The sending machine will 
send CNG tones for only eight to ten seconds 
longer. We do not recommend using the toll 
saver feature on your external TAD if it needs 
more than four rings to activate it.
Note
If you have problems receiving faxes, 
reduce the ring delay setting on your 
external TAD.
 
Downloaded From ManualsPrinter.com Manuals 
						

							Telephone and external devices
49
7
Connections7
The external TAD must be connected as 
shown in the illustration below.
 
1TAD
aSet your external TAD to one or two 
rings. (The machine’s Ring Delay 
setting does not apply.)
bRecord the outgoing message on your 
external TAD.
cSet the TAD to answer calls.
dSet the Receive Mode to 
External TAD. (See Receive modes 
on page 41.)
Recording an outgoing 
message (OGM)7
aRecord 5 seconds of silence at the 
beginning of your message. This allows 
your machine time to listen for fax tones.
bLimit your speaking to 20 seconds.
cEnd your 20-second message by giving 
your Remote Activation code for people 
sending manual faxes. For example: 
“After the beep, leave a message or 
send a fax by pressing l51 and Start.”
Note
• You need to turn the Remote Codes 
setting to on to use the Fax Receive Code 
l51. (See Using Remote Codes 
on page 52.)
• We recommend beginning your OGM with 
an initial 5 second silence because the 
machine cannot hear fax tones over a loud 
voice. You may try leaving out this pause, 
but if your machine has trouble receiving, 
then you should re-record the OGM to 
include it.
 
Multi-line connections (PBX)7
We suggest you ask the company who 
installed your PBX to connect your machine. 
If you have a multi line system we suggest 
you ask the installer to connect the unit to the 
last line on the system. This prevents the 
machine being activated each time the 
system receives telephone calls. If all 
incoming calls will be answered by a 
switchboard operator we recommend that 
you set the Receive Mode to Manual.
We cannot guarantee that your machine will 
operate properly under all circumstances 
when connected to a PBX. Any difficulties 
with sending or receiving faxes should be 
reported first to the company who handles 
your PBX.
1
1
Downloaded From ManualsPrinter.com Manuals 
						

							Chapter 7
50
External and extension 
telephones
7
Note
You need to turn the Remote Codes 
setting to on to use the Remote Activation 
Code l51 and Remote Deactivation Code 
#51. (See Using Remote Codes 
on page 52.)
 
Operation from extension 
telephones7
If you answer a fax call on an extension 
telephone, or an external telephone that is 
correctly connected to the machine into the 
correct socket on the machine, you can make 
your machine take the call by using the 
Remote Activation code. When you press the 
Remote Activation code l 51 the machine 
starts to receive the fax.
If you answer a call and no one is on 
the line:
7
You should assume that you’re receiving a 
manual fax.
Press l51 and wait for the chirp or until the 
LCD shows Receiving, and then hang up.
Note
You can also use the Fax Detect feature to 
make your machine take the call. (See 
Fax Detect on page 44.)
 
For Fax/Tel mode only7
When the machine is in Fax/Tel mode, it will 
use the F/T Ring Time (pseudo/double-
ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and 
then press Tel/R to answer.
If you are at an extension telephone, you will 
need to lift the handset during the F/T Ring 
Time and then press #51 between the 
pseudo/double rings. If no one is on the line, 
or if someone wants to send you a fax, send 
the call back to the machine by pressing l51.
Downloaded From ManualsPrinter.com Manuals 
						

							Telephone and external devices
51
7 Connecting an external or 
extension telephone7
You can connect a separate telephone 
directly to your machine as shown in the 
diagram below.
 
1 Extension telephone
2 External telephone
When you are using the external telephone, 
the LCD shows Telephone.
Using extension telephones (U.K. 
only)
7
Your premises may already be wired with 
parallel extension telephones (those 
connected to sockets in other rooms in the 
building), or perhaps you intend to add 
extension telephones to your line. While the 
simplest arrangement is a parallel 
connection, there are some reasons why this 
arrangement may cause problems.
The most common problem, is someone 
picking up an extension telephone while the 
machine is trying to send a fax.
Such problems can easily be eliminated, if 
you arrange modification of your extension 
wiring circuit, such that extension devices are 
connected “downstream” of your machine, in 
a master/slave configuration (see figure 2). In 
such a configuration, this machine can 
always detect whether a telephone is in use, 
so it will not attempt to seize the line during 
that time. This is known as “telephone off-
hook detection”.
The inadvisable configuration is shown in 
figure 1, and the recommended master/slave 
configuration is shown in figure 2.This new connection configuration can be 
arranged by contacting BT, Kingston upon 
Hull Telecommunications, your PBX 
maintainer or a qualified telephone 
installation company as appropriate. Simply 
explained, the extension telephone circuit 
should be terminated on a normal modular 
plug (BT 431A style), which in turn should be 
inserted into the modular socket of the white 
“T”-shaped connector provided as part of the 
line cord assembly.
Figure 1:
 7
1 Extension socket
2 Master socket
3 Incoming line
Figure 2: Recommended connection of 
extension sockets
 7
1 Extension socket
2 Master socket
3 Incoming line
These phones are now connected as external 
devices as shown on page 51, because they 
are connected to the fax machine via the T-
connector.
1
2
FAX
12
3 1
FAX
12
3 1
Downloaded From ManualsPrinter.com Manuals