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Konica Minolta bizhub C10P User Manual

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    							Cleaning the Printer 99
    3Carefully close the duplex cover.
    Cleaning the Media Feed Rollers for Tray 2
    1Lift the printer off of Tray 2 and 
    temporarily place it on a sturdy 
    flat surface.
    2Clean the media feed rollers by 
    wiping them with a soft, dry 
    cloth.
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    							Storing the Printer 100
    3Lift the printer and reinstall it on 
    top of Tray 2.
    Storing the Printer
    Note
    If this printer is not to be used 
    for an extended period of 
    time, store the printer with the 
    fuser separator levers raised 
    (set to the envelope position).
     
     
     
     
     
     
     
     
     
     
     
     
     
     
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    							Storing the Printer 101
    Note
    Since a media misfeed or 
    decreased print quality may 
    occur, be sure to return the 
    levers on the fuser unit to the 
    setting for plain paper before 
    printing on media other than 
    envelopes.
     
     
     
     
     
     
     
     
     
     
     
     
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    							Storing the Printer 102
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    							Troubleshooting
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    							Introduction 104
    Introduction
    This chapter provides information to aid you in resolving printer problems you 
    may encounter, or at least guide you to the proper sources for help. 
    Printing a Configuration Page
    Print a configuration page to verify the printer is configured correctly.
    Printing the configuration pagePage 104
    Preventing media misfeedsPage 105
    Understanding the media pathPage 106
    Clearing media misfeedsPage 106
    Solving problems with media misfeedsPage 116
    Solving other problemsPage 119
    Solving problems with printing qualityPage 123
    Status, error, and service messagesPage 129
    Press KeyUntil Display Reads
    IDLE
    PRINT MENU
    If the hard disk is installed, the PROOF/PRINT MENU 
    appears. Press the Right key to select PRINT MENU.
     MENU MAP
     CONFIGURATION
    The configuration page prints and the printer goes back 
    to IDLE.
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    							Preventing Media Misfeeds 105
    Preventing Media Misfeeds
    Make sure that...
    Media matches the printer specifications.
    Media is flat, especially on the leading edge.
    The printer is on a hard, flat, level surface.
    You store media in a dry location away from moisture and humidity.
    You remove transparencies from the output tray immediately after printing to 
    avoid static buildup.
    You always adjust the media guides in Tray 1 after inserting the media (a 
    guide that is not properly adjusted can cause poor print quality, media mis
    -
    feeds, and printer damage).
    You load the media printing-side up in the tray (many manufacturers place an 
    arrow on the end of the wrapper to indicate the printing side).
    Avoid...
    Media that is folded, wrinkled, or excessively curled.
    Double feeding (remove the media and fan the sheets—they may be sticking 
    together). 
    Fanning transparencies since this causes static.
    Loading more than one type/size/weight of media in a tray at the same time.
    Overfilling the trays. 
    Allowing the output tray to overfill (the output tray has a 200-sheet capacity—
    misfeeding may occur if you allow more than 200 sheets of media to accumu
    -
    late at one time).
    Allowing the output tray to fill with more than a few transparencies. 
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    							Understanding the Media Path 106
    Understanding the Media Path
    Understanding the printer’s media path will help you locate media misfeeds.
    1 Output tray
    2 Transfer belt unit
    3 Toner cartridge carousel
    4 Drum cartridge
    5 Tray 1
    6 Tray 2 (optional)
    7 Duplex option
    8 Fuser unit
    Clearing Media Misfeeds 
    To avoid damage, always remove misfed media gently, without tearing it. Any 
    piece of media left in the printer, whether large or small, can obstruct the 
    media path and cause further misfeeds. Do not reload media that has misfed.
    Note
    The image is not fixed on the media before the fusing process. If you 
    touch the printed surface, the toner may stick to your hands, so be 
    careful not to touch the printed face when removing the misfed media. 
    Make sure not to spill any toner inside the printer. 
    CAUTION
    Unfused toner can dirty your hands, clothes, or anything else it gets on. 
    If you accidentally get toner on your clothes, lightly dust them off as 
    best as you can. If some toner remains on your clothes, use cool, not 
    hot water, to rinse the toner off. If toner gets on your skin, wash it off 
    with cool water and a mild soap.
    CAUTION
    If you get toner in your eyes, wash it out immediately with cool water 
    and consult a doctor.
    If, after clearing the media misfeed, the misfeed message in the control panel 
    window persists, open and close the printer’s top cover. This should clear the 
    misfeed message. 
    1
    2
    4
    5
    67 8
    3
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    							Clearing Media Misfeeds 107
    Media Misfeed Messages and Clearing Procedures
    Clearing a Media Misfeed in the Printer
    1Pull the lever, and then open the 
    top cover.
    If there is paper in the 
    output tray, remove it. 
    Fold up the output tray 
    before opening the top 
    cover.
    Do not touch the transfer 
    belt.
    Media Misfeed MessagePage Reference
    PAPER JAM 
    TRAY 1
    Page 107
    PAPER JAM 
    FUSER
    Page 107
    PAPER JAM 
    EXIT
    Page 107
    PAPER JAM 
    TRANSFER
    Page 107
    PAPER JAM 
    TRAY 2
    Page 112
    PAPER JAM 
    DUPLEX
    Page 114
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    							Clearing Media Misfeeds 108
    2Carefully pull out the drum car-
    tridge.
    Note
    Position the removed drum cartridge as 
    shown in the illustration at the right.
     
    Be sure to keep the drum cartridge 
    horizontal and place it where it will not 
    become dirty. Do not leave the drum 
    cartridge removed for more than 15 
    minutes, and do not place the removed 
    drum cartridge in a location where it 
    would be exposed to direct light (such 
    as sunlight).
    3Push the fuser separator levers 
    back as far as possible.
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