Konica Minolta magicolor 1690MF User Manual

							Status, Error, and Service Messages 9-40
CHECK TRAY1 PAPER
LOAD PAPER (
1xx)
(PRESS START KEY)
Tray1 has run out of 
paper.Load media into the 
tray, and then press 
the Start key.
Media has misfed in 
Tray 1.Remove the misfed 
media.
Check Print Mode=*A printer error 
occurred during 
printing.Press the * key to 
check the error, then 
take the appropriate 
measures.
COMMUNICATION ERROR
USB MemoryWhile data was 
being sent in Scan 
mode, the connec-
tion to the USB 
memory device was 
interrupted.Check the connection 
to the USB memory 
device, and then try 
sending the data 
again.
COMMUNICATION ERROR
xxx ServerWhile data was 
being sent in Scan 
mode, the connec-
tion to the server 
was interrupted.Check the settings 
specified in the NET-
WORK SETTING and 
E-MAIL SETTING 
menus, and then try 
sending the data 
again.
DISCONNECT
USB MemoryThe connection to 
the USB memory 
device was inter-
rupted.Check the connection 
to the USB memory 
device, and then try 
sending the data 
again.
DISCONNECT
xxx ServerThe connection to 
the server was inter-
rupted.Check the settings 
specified in the NET-
WORK SETTING and 
E-MAIL SETTING 
menus, and then try 
sending the data 
again.
DESTINATION SET
BY MANUAL UP TO 16More than 16 recipi-
ent fax numbers 
have been typed in 
directly.Specify no more than 
16 recipient fax num-
bers. This message... means... Do this...
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							Status, Error, and Service Messages9-41
I/C ENDThe time to replace 
the imaging car-
tridge has been 
reached.Replace the imaging 
cartridge.
Printing can 
continue, 
however, the 
printing result 
are not 
guaranteed. If 
printing is 
continued, the 
message “I/C 
LIFE END / 
REPLACE I/C” 
appears and 
printing stops.
I/C LIFE END
REPLACE I/CThe time to replace 
the imaging car-
tridge has been 
reached.Replace the imaging 
cartridge.
I/C LowThe imaging  car-
tridge is nearly 
empty.Prepare the imaging 
cartridge.
JOB CANCELEDWhile a document 
was being scanned 
from the original 
glass in Scan mode, 
more than one 
minute had passed 
after the first page 
of the document 
was scanned or the 
data could not be 
sent. Therefore, the 
scan job was auto-
matically canceled.Turn the machine off, 
and then, after waiting 
a few seconds, turn it 
on again. When send-
ing multiple pages, for 
example, from a book, 
scan the first page, and 
then scan the next 
page within one 
minute. This message... means... Do this...
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							Status, Error, and Service Messages 9-42
MEMORY FILE FULLThe maximum num-
ber of image data 
files has been 
reached.Turn the machine off, 
and then, after a few 
seconds, turn it on 
again. Decrease the 
amount of data to be 
printed (for example, 
by decreasing the res-
olution), and then try 
printing again.
MEMORY FULLThe machine has 
received more data 
than can be pro-
cessed with its inter-
nal memory.Turn the machine off, 
and then, after a few 
seconds, turn it on 
again. Decrease the 
amount of data to be 
printed (for example, 
by decreasing the res-
olution), and then try 
printing again.
NO NETWORK SETTINGThe network set-
tings had not been 
completely specified 
when the machine 
was switched to 
Scan mode.Before scanning in 
Scan mode, specify 
the network settings in 
the NETWORK SET-
TING and E-MAIL 
SETTING menus.
NO SUITABLE PAPER
CHECK DUPLEX SETTINGDuplex (dou-
ble-sided) printing is 
specified, but paper 
with a type or size 
incompatible with 
duplex (dou-
ble-sided) printing is 
selected.Select Letter- or 
A4-size plain paper, or 
select simplex (sin-
gle-sided) printing, and 
then try performing the 
print job again.
NO SUITABLE PAPER
LOAD PAPER (xxx)Paper suitable for 
printing is not 
loaded in a paper 
tray.Load paper suitable for 
printing into a paper 
tray.
NOT AVAILABLEThe menu cannot 
be set.For details on the 
menu settings, refer to 
“Configuration Menu 
Overview” on 
page 2-20 This message... means... Do this...
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							Status, Error, and Service Messages9-43
NOT E-MAIL ADDRESSWhen the destina-
tion for the scan 
data was specified, 
a fax number regis-
tered in the favorite 
list or as a speed 
dial destination or 
group dial destina-
tion has been 
selected.Directly type in the 
destination for the scan 
data, or specify an 
e-mail address regis-
tered in the favorite list 
or as a speed dial des-
tination or group dial 
destination.
When sending scan 
data to an FTP 
address or SMB 
address, only one 
address can be speci-
fied. Delete all speci-
fied destinations, or 
send the scan data, 
then scan again.
NOT INSTALLED TONER
CHECK x TONERThe indicated toner 
cartridge is not 
installed.Install the indicated 
toner cartridge.
NOT REGISTEREDNo speed dial desti-
nation or group dial 
destination is regis-
tered.
Otherwise, no desti-
nation has been 
registered with the 
specified speed dial 
or group dial num-
ber.Directly type in the 
destination address for 
the scan data, or regis-
ter a speed dial desti-
nation or group dial 
destination and try 
specifying the destina-
tion address again.
OUTPUT TRAY FULL
REMOVE PAPERThe output tray is 
full of paper.Remove all paper from 
the output tray.
OVER SEARCH TIMECommunication with 
the LDAP server 
has timed out.Establish a connection 
with the LDAP server 
again.
PAPER EMPTY
LOAD PAPER (
2xx)
Tray 2 has run out 
of paper.Load media into the 
tray. This message... means... Do this...
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							Status, Error, and Service Messages 9-44
PAPER SIZE ERROR
RESET PAPER (xxx)The size of paper 
being printed on is 
different from the 
size of paper speci-
fied in the printer 
driver.Press the Start key to 
cancel the caution.
To print on paper of the 
size specified in the 
printer driver, load 
paper of the correct 
size into the specified 
tray, and then try per-
forming the print job 
again. 
PC CONNECTION FAILEDWhile data was 
being sent in Scan 
mode, the connec-
tion to the computer 
was interrupted.Check the connection 
with the computer and 
the scanner driver sta-
tus, and then try send-
ing the data again.
Process Caution - 
IDCA process error 
occurred in the 
machine.Open and close the 
scanner unit.
PROCESS ERROR-xxx
CLEAR BY COVER
REMOVE ORIGINAL
IN ADFR
The document is 
loaded in the ADF 
while a function is 
set that requires 
scanning from the 
original glass.Place the document on 
the original glass.
RESULTS ARE OVER xxxThe LDAP search 
results exceed the 
maximum specified 
with 
MAX. 
SEARCH RESULT
 
in the LDAP SET-
TING menu.Change the maximum 
setting, or change the 
search conditions (for 
example, increase the 
length of the key-
word), and then try 
performing the LDAP 
search again.
RETURN xx ORIGINAL
to ADF and
PRESS START KEYAfter a media mis-
feed has been 
cleared from the 
ADF, the number of 
document pages to 
be reloaded into the 
ADF is indicated.Reload into the ADF 
the number of docu-
ment pages indicated 
by 
xx, and then press 
the Start key. This message... means... Do this...
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							Status, Error, and Service Messages9-45
SERVER MEMORY FULL
SMTP ServerThe memory of the 
SMTP server has 
become full.Free up some space 
on the disk, for exam-
ple, by contacting your 
server administrator.
THE PARTY IS FULLThe maximum num-
ber of 236 destina-
tions for the scan 
data has been 
reached.Send the data, and 
then try scanning 
again. Otherwise, 
delete unnecessary 
destinations before 
adding the desired 
ones.
TONER LIFE END
CHANGE x TONERThe indicated toner 
cartridge has 
become empty.Replace the indicated 
toner cartridge.
TONER OUT
CHANGE x TONERThe indicated toner 
cartridge has 
become empty. 
(This message 
appears if 
TONER 
OUT STOP
 on the 
MACHINE SET-
TING menu is set to 
ON.)Replace the indicated 
toner cartridge.
If TONER OUT 
STOP on the 
MACHINE 
SETTING menu 
is set to OFF, 
printing can 
continue. 
However, the 
printing result 
are not 
guaranteed. This message... means... Do this...
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							Status, Error, and Service Messages 9-46
Toner Out xThe indicated toner 
cartridge has 
become empty. 
(This message 
appears if TONER 
OUT STOP on the 
MACHINE SET-
TING menu is set to 
OFF.)Replace the indicated 
toner cartridges.
Printing can 
continue, 
however, the 
printing result 
are not 
guaranteed. If 
printing is 
continued, the 
message 
“TONER LIFE 
END / CHANGE 
X TONER” 
appears and 
printing stops.
Toner Low xThe indicated toner 
cartridge is nearly 
empty.Prepare the indicated 
toner cartridge.
TRAY2 OPEN
CLOSE TRAY2Tray 2 cassette is 
open.Close the tray.
T/C Memory ErrorA memory error 
occurred in the 
toner cartridge.Re-install the specified 
toner cartridge.
USB Dev. Not supportA USB device 
incompatible with 
this machine is con-
nected.Disconnect the USB 
device from this 
machine.
USB Hub Not supportA USB hub is con-
nected to this 
machine.This machine is not 
compatible with a USB 
hub. When connecting 
USB cables to this 
machine, do not use a 
USB hub.
USB MEMORY FULLThere is no space 
available on the 
USB memory 
device connected to 
this machine.Delete data from the 
USB memory device to 
create free space, or 
use a different USB 
memory device. This message... means... Do this...
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							Status, Error, and Service Messages9-47
Video I/F ErrorA video interface 
error occurred in the 
machine.Turn off the machine. 
After a few seconds, 
turn on the machine.
WRONG PASSWORD
xxx ServerThe password is 
incorrect, so the 
indicated server 
could not be 
accessed.Check the password, 
and then specify the 
correct one.
Wrong Toner xAn unapproved 
toner cartridge is 
installed.Install a correct KON-
ICA MINOLTA toner 
cartridge.
xxx COVER OPEN
CLOSE xxx COVERThe indicated cover 
is open.Close the indicated 
cover.
The imaging car-
tridge is not 
installed.Install the imaging car-
tridge.
A imaging cartridge 
incompatible with 
the machine is 
installed.Replace the imaging 
cartridge with a correct 
one.
xxx IS DISABLEDThe TCP/IP, FTP, 
SMTP or SMB set-
tings are disabled.Enable the TCP/IP, 
FTP, SMTP or SMB 
settings.
xxxxx
IS NOT SUPPORTEDRepeat copying 
cannot be per-
formed with the 
specified paper 
size.The maximum possible 
size for repeat copying 
is A4.
Specify a paper size of 
A4 or smaller.
xxx SERVER ERRORThe file cannot be 
saved on the indi-
cated server.Check the status of the 
indicated server. This message... means... Do this...
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							Status, Error, and Service Messages 9-48
Service Messages
These messages indicate a more serious fault that can only be corrected by a 
customer service engineer. If one of these messages appears, turn the 
machine off, then turn it on again. If the problem persists, contact your local 
vendor or authorized service provider.
This service message... means... Do this...
MACHINE TROUBLE
SERVICE CALL (xxxx)An error has been 
detected with the item 
indicated “
xxxx” in 
the service message.Reboot the machine. 
This often clears the 
service message, 
and machine opera-
tion can resume. 
If the problem per-
sists, contact Techni-
cal Support.
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							10
10Installing
Accessories
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