Lexmark E120n User Manual
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Print quality problems 81 Troubleshooting Streaks at the bottom of the printed page.The long-life photoconductor kit is exhausted.Replace the long-life photoconductor kit. Uneven printing (Print only appears on one side of the page.)The toner cartridge is not properly installed.Remove and then reinsert the toner cartridge. Incorrect marginsThe Form Size setting in the printer driver is different from the paper size loaded in the tray. For example, A4 size paper is loaded into the tray, but the Form Size setting is not set to A4.Change the Form Size setting to the appropriate size. Skewed print (Print is inappropriately slanted.) The tray guide is not in the correct position. The priority feeder guides are not in correct position for the paper size loaded in the feeder. Reposition the guide to fit lightly against the paper stack. Reposition the priority feeder guides to fit lightly against the print media. Blank pagesThe toner cartridge is defective or empty.First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. Solid black pages The toner cartridge is defective. The printer requires service. The long-life photoconductor kit is defective. First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. Call a service technician. Replace the long-life photoconductor kit. Paper curls badly as it exits the binThe Paper Texture setting is wrong for the type of paper or specialty media being used.Change the Paper Texture † from Rough to Normal or Smooth. SymptomCauseSolution *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information. DE DE DE Downloaded From ManualsPrinter.com Manuals
3 Contents Chapter 1: Overview ........................................................................................................... 5 Chapter 2: Using the operator panels ............................................................................... 8 Overview of the Lexmark E120 operator panel ................................................................................................ 9 Understanding the Lexmark E120 operator panel lights ........................................................................ 10 Operator panel codes for the Lexmark E120 .......................................................................................... 12 Overview of the Lexmark E120n operator panel ............................................................................................ 25 Understanding the Lexmark E120n operator panel lights ...................................................................... 26 Operator panel codes for the Lexmark E120n ........................................................................................ 28 Using the printer resident Web page ...................................................................................................... 43 Printing the menu settings and network setup page ...................................................................................... 44 Restoring factory defaults .............................................................................................................................. 44 Chapter 3: Print media tasks and tips ............................................................................. 45 Types of print media ...................................................................................................................................... 46 Choosing appropriate print media .................................................................................................................. 46 Paper ...................................................................................................................................................... 46 Preprinted forms and letterhead ............................................................................................................. 47 Transparencies ....................................................................................................................................... 47 Envelopes ............................................................................................................................................... 47 Labels ..................................................................................................................................................... 47 Card stock .............................................................................................................................................. 48 Storing print media ......................................................................................................................................... 48 Loading print media into Tray 1 ..................................................................................................................... 48 Loading print media into the priority feeder ................................................................................................... 51 Preventing jams ............................................................................................................................................. 52 Clearing jams ................................................................................................................................................. 53 Chapter 4: Printing tasks ................................................................................................. 58 Printing from the priority feeder ..................................................................................................................... 59 From a Windows computer ..................................................................................................................... 59 From a Macintosh computer ................................................................................................................... 60 Printing on both sides of the paper (manual duplex) ..................................................................................... 61 Printing multiple page images on one page (N-up printing) ........................................................................... 62 From a Windows computer ..................................................................................................................... 62 From a Macintosh computer ................................................................................................................... 63 Printing on letterhead ..................................................................................................................................... 63 From a Windows computer ..................................................................................................................... 63 From a Macintosh computer ................................................................................................................... 63 Canceling a print job ...................................................................................................................................... 64 From printer operator panel .................................................................................................................... 64 From a Windows computer ..................................................................................................................... 64 From a Macintosh computer ................................................................................................................... 64 Downloaded From ManualsPrinter.com Manuals Tray 1 with adjustable guides Slide and attached backstop Front door release button Front door 50-sheet output bin Operator panel Top door Tray 1 cover / Priority feeder paper path Priority feeder with adjustable guides Paper support Downloaded From ManualsPrinter.com Manuals 2Using the operator panels SectionPage Overview of the Lexmark E120 operator panel 9 Understanding the Lexmark E120 operator panel lights 10 Operator panel codes for the Lexmark E120 12 Overview of the Lexmark E120n operator panel 25 Understanding the Lexmark E120n operator panel lights 26 Operator panel codes for the Lexmark E120n 28 Using the printer resident Web page 43 Printing the menu settings and network setup page 44 Restoring factory defaults44 Downloaded From ManualsPrinter.com Manuals SectionPage Types of print media46 Choosing appropriate print media 46 Storing print media48 Loading print media into Tray 1 48 Loading print media into the priority feeder 51 Preventing jams52 Clearing jams53 Downloaded From ManualsPrinter.com Manuals SectionPage Printing from the priority feeder 59 Printing on both sides of the paper (manual duplex) 61 Printing multiple page images on one page (N-up printing) 62 Printing on letterhead63 Canceling a print job64 Downloaded From ManualsPrinter.com Manuals SectionPage Supply items needed66 Ordering supplies66 Storing supplies67 Conserving supplies67 Assessing supply needs67 Checking toner cartridge and long-life photoconductor kit levels 67 Changing the toner cartridge 68 Changing the long-life photoconductor kit 71 Lexmark Return Program74 Recycling Lexmark products 74 Downloaded From ManualsPrinter.com Manuals SectionPage General problems76 Print quality problems78 Downloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com Manuals
Notices 83 Notices European Community (EC) directives conformity A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Japanese VCCI notice If this symbol appears on your product, the accompanying statement is applicable. Korean MIC statement If this symbol appears on your product, the accompanying statement is applicable. This equipment has undergone EMC registration as a household product. It can be used in any area, including a residential area. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Laser advisory label A laser notice label may be affixed to this printer. LUOKAN 1 LASERLAITE VA R O I T U S! Laitteen käyttäminen muulla kuin tässä käyttoohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. KLASS 1 LASER APPARAT VARNING! Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan avnändaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. 1-meter average sound pressure, dBA Printing49 - Machine types 4506-100, 4506-110 Idling 30 Downloaded From ManualsPrinter.com Manuals
Notices 84 Notices Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Statement of Limited Warranty for Lexmark E120 and Lexmark E120n Lexmark International, Inc. Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: Is manufactured from new parts, or new and serviceable used parts, which perform like new parts Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmarks option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http://support.lexmark.com. Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product. Warranty service does not include repair of failures caused by: Modification or unauthorized attachments Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under Downloaded From ManualsPrinter.com Manuals
Notices 85 Notices this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmarks liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmarks and its Suppliers and Remarketers limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. Downloaded From ManualsPrinter.com Manuals
3 Contents Chapter 1: Overview ........................................................................................................... 5 Chapter 2: Using the operator panels ............................................................................... 8 Overview of the Lexmark E120 operator panel ................................................................................................ 9 Understanding the Lexmark E120 operator panel lights ........................................................................ 10 Operator panel codes for the Lexmark E120 .......................................................................................... 12 Overview of the Lexmark E120n operator panel ............................................................................................ 25 Understanding the Lexmark E120n operator panel lights ...................................................................... 26 Operator panel codes for the Lexmark E120n ........................................................................................ 28 Using the printer resident Web page ...................................................................................................... 43 Printing the menu settings and network setup page ...................................................................................... 44 Restoring factory defaults .............................................................................................................................. 44 Chapter 3: Print media tasks and tips ............................................................................. 45 Types of print media ...................................................................................................................................... 46 Choosing appropriate print media .................................................................................................................. 46 Paper ...................................................................................................................................................... 46 Preprinted forms and letterhead ............................................................................................................. 47 Transparencies ....................................................................................................................................... 47 Envelopes ............................................................................................................................................... 47 Labels ..................................................................................................................................................... 47 Card stock .............................................................................................................................................. 48 Storing print media ......................................................................................................................................... 48 Loading print media into Tray 1 ..................................................................................................................... 48 Loading print media into the priority feeder ................................................................................................... 51 Preventing jams ............................................................................................................................................. 52 Clearing jams ................................................................................................................................................. 53 Chapter 4: Printing tasks ................................................................................................. 58 Printing from the priority feeder ..................................................................................................................... 59 From a Windows computer ..................................................................................................................... 59 From a Macintosh computer ................................................................................................................... 60 Printing on both sides of the paper (manual duplex) ..................................................................................... 61 Printing multiple page images on one page (N-up printing) ........................................................................... 62 From a Windows computer ..................................................................................................................... 62 From a Macintosh computer ................................................................................................................... 63 Printing on letterhead ..................................................................................................................................... 63 From a Windows computer ..................................................................................................................... 63 From a Macintosh computer ................................................................................................................... 63 Canceling a print job ...................................................................................................................................... 64 From printer operator panel .................................................................................................................... 64 From a Windows computer ..................................................................................................................... 64 From a Macintosh computer ................................................................................................................... 64 Downloaded From ManualsPrinter.com Manuals Tray 1 with adjustable guides Slide and attached backstop Front door release button Front door 50-sheet output bin Operator panel Top door Tray 1 cover / Priority feeder paper path Priority feeder with adjustable guides Paper support Downloaded From ManualsPrinter.com Manuals 2Using the operator panels SectionPage Overview of the Lexmark E120 operator panel 9 Understanding the Lexmark E120 operator panel lights 10 Operator panel codes for the Lexmark E120 12 Overview of the Lexmark E120n operator panel 25 Understanding the Lexmark E120n operator panel lights 26 Operator panel codes for the Lexmark E120n 28 Using the printer resident Web page 43 Printing the menu settings and network setup page 44 Restoring factory defaults44 Downloaded From ManualsPrinter.com Manuals SectionPage Types of print media46 Choosing appropriate print media 46 Storing print media48 Loading print media into Tray 1 48 Loading print media into the priority feeder 51 Preventing jams52 Clearing jams53 Downloaded From ManualsPrinter.com Manuals SectionPage Printing from the priority feeder 59 Printing on both sides of the paper (manual duplex) 61 Printing multiple page images on one page (N-up printing) 62 Printing on letterhead63 Canceling a print job64 Downloaded From ManualsPrinter.com Manuals SectionPage Supply items needed66 Ordering supplies66 Storing supplies67 Conserving supplies67 Assessing supply needs67 Checking toner cartridge and long-life photoconductor kit levels 67 Changing the toner cartridge 68 Changing the long-life photoconductor kit 71 Lexmark Return Program74 Recycling Lexmark products 74 Downloaded From ManualsPrinter.com Manuals SectionPage General problems76 Print quality problems78 Downloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com ManualsDownloaded From ManualsPrinter.com Manuals
87 Index Busy 13, 29 Canceling job 14, 30 cartridge region mismatch 16, 32 Close door 31 Error 14, 15, 16, 17, 21, 22, 24, 30, 31, 32, 33, 39, 40, 43 Load media 36 Manual duplex 20, 37 Not ready 15, 31 Offline 15, 31 Open door 15, 17, 33 Print side two 20, 37 Programming engine code 15, 32 Programming system code 15, 32 Ready/Power Saver 12, 28 Resetting printer 14, 30 Restoring factory defaults 14, 30 Service error 24, 43 Toner low 23, 24, 42, 43 Unsupported toner cartridge 43 Waiting 13, 30 lights 10, 26 network model 7 P paper 46 choosing 46 loading 51 Paper jam at printer exit sensor 40 at the input sensor 39 between printer input and exit sensor 39 power button 6 preprinted forms 47 print media 5 choosing 46 loading 46 sizes 46 storing 46 types 46 print quality problems 76, 78 printer models 5 printer resident Web page 43 printing duplex 61 letterhead 63 menu settings 44 multi-page (N-up) 62 network settings 44 Printing Font List or Menu Settings Page 15, 31 priority feeder 51 priority tray 5 problems print quality 78 R recycling supplies 74 resource save off 41 restore factory defaults 44 S safety information 2 secondary error codes Complex page 18, 34 Insufficient collation area 19, 36 Memory full 20, 37 Network interface errors 38 Short paper 23, 41 service error lights 24, 43 Short paper 23, 41 standard memory 16 MB 5 8 MB 5 supplies assessing 67 conserving 67 ordering 66 recycling 74 storing 67 T toner cartridge changing 68 error 43 recycling 74 toner level 67 Toner low 77 Toner Low light 23, 24, 42, 43 transparencies 46, 47, 51 troubleshooting 75, 76 print quality 78 U USB 5, 6, 21, 38, 44, 82 W Waiting light 13, 30 warranty 84, 85 Windows 59, 61, 62, 63, 64, 78 Downloaded From ManualsPrinter.com Manuals