Lucent Technologies Amis Analog Networking Guide

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Subscriber Operation 
C-9 Template Letter for Using the AMIS Analog Networking and Message Delivery 
C
Template Letter for Using the AMIS
Analog Networking and Message
Delivery Features 
We’ve p rovid ed  this temp late to help  you c omp ose a letter for users of the AMIS 
Analog  Networking  and /or Messag e Delivery features. Please fill in text sp ec ific  
to your c omp any where ind ic ated  b y sq uare b rac kets, and  feel free to modify the 
information to reflec t the c irc umstanc es at your site. We rec ommend  that you 
d istrib ute your c ustomized  letter with any other introd uc tory sub sc rib er 
information, suc h as the voic e messag ing quic k referenc e and /or wallet c ard  for 
your system. 
TO:  Users of the AMIS Analog  Networking  and /or Message Delivery Features 
FROM: 
DATE: 
SUBJECT:Using  the AMIS Analog  Networking  and  Messag e Delivery Features 
In ad dition to the features desc rib ed  in your voic e mail sub sc rib er information, 
your Luc ent Tec hnolog ies voic e messag ing  system p rovid es the following  
features for send ing  voic e mail messag es to ad d itional telep hone numb ers or 
loc ations: 
nAMIS Analog Networking
 enab les you to send  voic e mail messag es to 
ad ministered  remote voic e mail systems. 
nMessage Delivery
 enab les you to send  voic e mail messag es to 
ad ministered  touc h-tone telep hones or a rang e of telep hone numb ers. 
Using  the p roc ed ures in this letter, you c an ad d ress a voic e mail messag e to 
either a remote voic e mail system using  analog  networking or to ad ministered  
touc h-tone telep hones. 
NOTE:
Messag es d esig nated  as private will not be delivered.  Messages 
designated as 
priority will be delivered, but appear as regular voice mail 
messag es to the rec ip ient. 
AMIS Analog Networking
The Audio Messaging Interchange Spec ification (AMIS) Analog Networking 
feature enab les you to exc hang e voic e mail messag es with other Luc ent 
Tec hnolog ies or non-Luc ent Tec hnolog ies voic e mail systems anywhere in the 
world , p rovid ed  those systems also have AMIS analog  c ap ab ilities. You c an use 
one-step (
p re-ad ministered) ad d ressing or two-step  (casual) add ressing , 
d ep end ing  on how your system ad ministrator has set up  the c onnec tion to the 
remote voic e mail system you are trying  to reac h.  
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Subscriber Operation 
C-10 Template Letter for Using the AMIS Analog Networking and Message Delivery 
C
After you add ress an AMIS message, your loc al Luc ent Tec hnologies voic e mail 
system attemp ts to d eliver the messag e d uring  the interval(s) defined  b y your 
system ad ministrator. The system makes three attemp ts to d eliver the messag e. 
If all attemp ts fail, the system send s you a new voic e mail messag e informing  you 
that the messag e was und eliverab le. The messag e is saved  in your outg oing  
mailb ox so you c an attemp t to send  it again if you wish. 
Using AMIS Analog One-Step Addressing 
You c an use one-step  (p re-ad ministered) ad dressing  to exc hang e voic e mail 
messag es with the following  remote voic e mail systems: 
[ list the sp ec ific  remote voic e mail systems that have b een ad ministered  
for one-step  ad d ressing  on your loc al system] 
Use the following  p roc ed ure to send a voic e mail messag e to one of the remote 
voic e mail systems listed  ab ove: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2.When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ AMIS p refix and /or ad d ress p refix for this mac hine, if d efined ]  
b . Mailb ox ID (usually the extension) of the rec ip ient on the remote 
voic e mail system 
c.
NOTE:
Ad ministered  remote sub sc rib ers may alternatively b e 
addressed by name (last-name-first). All recipients on remote 
systems ad ministered  for one-step  ad d ressing  may b e 
inc lud ed  in mailing  lists or personal d irec tories if they are 
addressed by extension number. 
3. Ad d  any other loc al or remote extensions if you wish, then c omp lete 
(approve) addressing as described in your quick reference card. 
NOTE:
As an option, you c an sp ec ify a time when you want the messag e 
d elivered . At the sp ec ified  time, the loc al system d elivers the 
messag e to the AMIS transmission q ueue, but the messag e may not 
b e transmitted  until the next ad ministered  outc alling  p eriod . 
# 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Subscriber Operation 
C-11 Template Letter for Using the AMIS Analog Networking and Message Delivery 
C
Using AMIS Analog Two-Step Addressing 
You c an use two-step  (c asual) ad d ressing  to exc hang e voic e mail messag es 
with the following  remote voic e mail systems: 
[ list the sp ec ific  remote voic e mail systems or the rang e(s) of telep hone 
numb ers that have b een ad ministered  for two-step  ad d ressing  on your 
local system] 
Use the following proc edure to send  a voic e mail messag e to a remote voic e mail 
system in the range of telephone numbers above: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2.When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ AMIS p refix and /or ad d ress p refix for this mac hine or rang e, if 
d efined ]  
b . The telep hone numb er of the remote voic e mail system (an area 
c od e, or c ountry c od e plus area c od e, may b e req uired ) 
c.
d . When p romp ted , enter the mailb ox ID (usually the extension) of the 
rec ip ient on the remote voic e mail system 
e.
3. Ad d  any other loc al or remote extensions if you wish, then c omp lete 
(approve) addressing as described in your quick reference card. 
NOTE:
As an option, you c an sp ec ify a time when you want the messag e 
d elivered . At the sp ec ified  time, the loc al system d elivers the 
messag e to the AMIS transmission q ueue, but the messag e may not 
b e transmitted  until the next ad ministered  outc alling  p eriod . 
Message Delivery
The Messag e Delivery feature p ermits you to send  voice mail messag es to any 
touc h-tone telep hone anywhere in the world  (inc lud ing  someone’s home), as 
long  as that telep hone numb er is in the rang e of allowab le numb ers d efined  b y 
your system ad ministrator. 
After you add ress a Messag e Delivery messag e, the loc al system plac es the 
messag e in the outc alling  queue for d elivery d uring  the interval(s) d efined  b y 
your system ad ministrator. The system makes a total of six attemp ts to d eliver the 
messag e. If the rec ip ient d oesn’t answer b y the sixth attemp t, the system send s 
you a new voic e mail messag e informing  you that the messag e was 
undeliverable. The message is saved in your outgoing mailbox so you can 
attemp t to send  it ag ain if you wish. 
#
# 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Subscriber Operation 
C-12 Template Letter for Using the AMIS Analog Networking and Message Delivery 
C
When the system makes a Messag e Delivery call to the d esig nated  numb er and  
the p hone is answered , a rec ord ing  states that a messag e is waiting  and  that the 
intend ed rec ip ient should  p ress   to hear it. When the listener p resses   , the 
loc al system p lays the messag e. 
NOTE:
If you send  a Messag e Delivery messag e to a remote rec ip ient and  a 
non-Luc ent Tec hnolog ies voic e mail system or an answering  mac hine p ic ks 
up  the c all, the rec ipient’s mac hine may rec ord  the messag e head er. (A 
remote Luc ent Tec hnolog ies voic e mail system d oes 
not rec ord  the 
head er.) The remote mac hine is not ab le to rec ord  the messag e bod y 
b ec ause it c annot p ress   to have the loc al system p lay out the messag e. 
However, from the head er, rec ip ients will hear either the name or numb er of 
the p erson who sent the messag e when they next p ic k up  their messag es. 
Meanwhile, the loc al system c ontinues trying  to d eliver the messag e (up  to 
a total of six attemp ts) b ec ause it d id not d etec t a touc h-tone ind ic ating  the 
messag e was received . 
Addressing Message Delivery Messages to
Individual Recipients 
You can send voice mail messages to the following individually administered 
rec ip ients: 
[ list of ind ivid ual rec ip ients and /or telep hone numb ers that have b een 
ad ministered  on your loc al system]  
Use the following  p roc ed ure to send a voic e mail messag e to one of the 
rec ip ients or telephone numb ers listed  ab ove: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2. When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ ad d ress prefix for this mac hine or rang e of telep hone numb ers, if 
d efined ]  
b . The telep hone numb er of the intend ed  rec ip ient (an area c od e, or 
country code plus area code, may be required) 
c.
NOTE:
Ad ministered  Messag e Delivery rec ip ients may alternatively 
b e ad d ressed  b y name (last-name-first). All Messag e Delivery 
rec ip ients may b e inc lud ed  in mailing  lists or p ersonal 
directories by telephone number. 
3. Complete (ap p rove) ad d ressing  as d esc rib ed in your q uic k referenc e 
card. 
00
0
# 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Subscriber Operation 
C-13 Template Letter for Using the AMIS Analog Networking and Message Delivery 
C
Addressing Message Delivery Messages to a
Number in an Administered Range 
You c an send  voic e mail messages to any rec ip ients in the following  rang e of 
telephone numbers: 
[ list of rang es of telep hone numb ers that have b een ad ministered on your 
local system] 
Use the following  p roc ed ure to send  a voic e mail messag e to any rec ip ient in the 
rang e of telep hone numb ers listed  ab ove: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2.When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ ad d ress prefix for this mac hine or rang e of telep hone numb ers, if 
d efined ]  
b . The telep hone numb er of the intend ed  rec ip ient (an area c od e, or 
country code plus area code, may be required) 
c.
NOTE:
Messag e Delivery rec ipients may b e inc lud ed  in mailing  lists 
or p ersonal d irec tories as long  as they are ad d ressed  b y 
telep hone numb er. 
3. Complete (ap p rove) ad d ressing  as d esc rib ed in your q uic k referenc e 
card. 
# 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Subscriber Operation 
C-14 Template Letter for Using the AMIS Analog Networking and Message Delivery 
C 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
ABB-1
Abbreviations 
 
ABB
Abbreviations
A
AC 
alternating  c urrent 
ACD 
automatic  c all d istrib ution
ADAP
ad ministration and  data ac quisition p ackage 
ADU 
async hronous data unit 
ALT
assemb ly load  and  test
AMIS
Aud io Messag ing  Interc hange Sp ec ification
API
application programming interface
AUDIX
Aud io Information Exc hang e
AW G
Americ an wire g aug e
B
BIOS
basic input/output system
bit
binary digit
bps
bits per second
BRI
b asic  rate interfac e
BSC
b inary synchronous c ommunic ations
BTU
British thermal unit 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-2  
C
CAS
call acc ounting  system
CCA
call c lassific ation analysis
CDH
call d ata hand ler process
CELP
cod e exc ited  linear predic tion
CICS
customer information c ontrol system
CMS
call manag ement system
CO
central offic e
COIN
central offic e imp lemented  network
COM1
serial communic ations p ort 1
COM2
serial communic ations p ort 2
COR
class of restriction
COS
class of service
CPU
central processing  unit
CSI
called  subscrib er information
CTS
clear to send
D
DAC
d ial ac cess cod e
DBP
database processor 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-3  
DC
d irec t current 
DCE
d ata c ommunic ations eq uip ment
DCIU
d ata c ommunic ations interfac e unit 
DCP
d ig ital c ommunic ations p rotoc ol
DCS
distributed communications system
DID
direct inward dialing 
DIP
d ata interfac e p roc ess
DMA
d irec t memory ac c ess
DNIS
d ialed  numb er id entific ation servic e
DSP
digital signal processor
DSR
d ata set read y
DSU
d ata service unit
DTE
d ata terminal equipment 
DTMF
d ual tone multifreq uency
DTR
d ata terminal read y
E
EIA
Electronic Industries Assoc iation 
ESD
electrostatic d isc harg e
ESS
electronic switc hing system 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-4  
F
F key
func tion key
FIFO
first-in first-out
FOOS
fac ility out of servic e
G
GBCS
Glob al Business Communic ations Systems
GOS
g rad e of service
H
Hz
hertz
I
I/O
input/output
IDI
isolating  d ata interface
IMAPI
Intuity messaging application programming interface
INADS
initialization and  ad ministration system 
IRQ
interrup t request
ISDN
integ rated  servic es dig ital network