Lucent Technologies GuestWorks Issue 6 Technician Handbook

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
151 Miscellaneous Translations 
Trunk-to-Trunk Transfer (Switch)
Use the change system-parameters features command to enable Trunk-to-
Trunk Transfer only if it is requested by the customer. This feature is normally dis-
abled.
!CAUTION:
If Trunk-to-Trunk Transfer is enabled, calls made to guest rooms can be 
transferred outside of the hotel and toll charges may be lost for some toll 
calls.
change system-parameters features  Page   1 of  10
                        FEATURE-RELATED SYSTEM PARAMETERS
Self Station Display Enabled? y
                                Trunk-to-Trunk Transfer: none
Automatic Callback - No Answer Timeout Interval (rings): 3
                   Call Park Timeout Interval (minutes): 10
    Off-Premises Tone Detect Timeout Interval (seconds): 20
AAR/ARS Dial Tone Required? y
                                     Music/Tone on Hold: music  Port: 01B1101
          Music (or Silence) on Transferred Trunk Calls? no
                       DID/Tie/ISDN Intercept Treatment: attd
              Messaging Service Adjunct (MSA) Connected? n
 Internal Automatic Answer for Attendant Extended Calls? n
              Automatic Circuit Assurance (ACA) Enabled? y
ACA Referral Calls: local
ACA Referral Destination: attd
ACA Short Holding Time Originating Extension: 3070
ACA Long Holding Time Originating Extension: 3070
         Abbreviated Dial Programming by Assigned Lists? n
   Auto Abbreviated/Delayed Transition Interval (rings): 2
Protocol for Caller ID Analog Terminals: Bellcore
Display Calling Number for Room to Room Caller ID Calls? n 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
152 Switch-to-INTUITY Translations 
Switch-to-INTUITY Translations
Ta b l e 1 1 is a checklist of the translations and tests that must be done to adminis-
ter the switch-to-INTUITY link.
Switch-to-INTUITY Messaging Link
There are three ways you can set up the messaging link between the switch and 
the INTUITY:
nTCP/IP signaling (Page 153)
nX.25 signaling (Page 169)
nMode Code signaling (Page 176).
This link requires administration on the switch and the INTUITY. Table 11. Checklist for Switch-to-INTUITY Translations
4Description Reference
Switch-to-INTUITY Messaging Link — Depending on the 
hardware, use only one of these three configurations:
- TCP/IP signaling 
- X.25 signaling 
- Mode Code signaling Pag e 15 3
Pag e 16 9
Pag e 17 6
Voice ports (switch) Pag e 17 8
Hunt groups for the voice ports (switch) Pag e 18 1
Extensions for guest message retrieval (switch) Pag e 18 3
Coverage paths to route calls to INTUITY AUDIX (switch) Pag e 18 4
Voice por t extensions, channels, and services (INTUITY) Pag e 18 5
Services to phone number mapping (INTUITY) Pag e 18 7
Attendant and administrator passwords (INTUITY) Pag e 18 8
Test the switch-to-INTUITY voice ports Pag e 18 9 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
153 Switch-to-INTUITY Translations 
TCP/IP Signaling
The TCP/IP signaling link used with GuestWorks Issue 5 and later requires 
administration on both the switch and the INTUITY. Any switch type (csi, si or r) 
can use a TCP/IP link. The TCP/IP link supports the PMS Interface for Guest-
Works (see Pag e 19 1
). This section includes procedures for testing the link.
TCP/IP Link (Switch)
On the switch, you must do the following to administer the TCP/IP link:
1. Assign the bus bridge (
csi systems only)
2. Assign node names
3. Assign IP interfaces
4. Assign an ethernet data module
5. Assign a processor interface channel
6. Assign IP routes (if needed).
Assign the Bus Bridge (csi Systems Only)
Using the change system-parameters maintenance command, Page 2, verify 
that the Bus Bridge Packet Interface 2 has been enabled for the C-LAN circuit 
pack. If it is not already assigned, enter the C-LAN circuit pack equipment loca-
tion, and use the defaults for the Timeslot Port fields as shown below.
change system-parameter maintenance Page 2 of 4
MAINTENANCE-RELATED SYSTEM PARAMETERS
MINIMUM MAINTENANCE THRESHOLDS ( Before Notification )
TTRs: 4  CPTRs: 1  Call Classifier Ports:
MMIs: 0  VCs:
TERMINATING TRUNK TRANSMISSION TEST (Extension)
Test Type 100:  Test Type 102:  Test Type 105:
ISDN MAINTENANCE
ISDN-PRI TEST CALL Extension:   ISDN BRI Service SPID: 
DS1 MAINTENANCE
DSO Loop-Around Test Call Extension: 
LOSS PLAN (Leave Blank if no Extra Loss is Required)
Minimum Number of Parties in a Conference Before Adding Extra Loss: 
SPE OPTIONAL BOARDS
Packet Intf1? y  Packet Intf2? y 
Bus Bridge: 03C05 Inter-Board Link Timeslots Pt0: 6 Pt1: 1 Pt2: 1 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
154 Switch-to-INTUITY Translations 
Assign Node Names
Using the change node-names command, assign a node name and IP address 
for the INTUITY system on Page 1. For this example, the INTUITY system is 
named audix and the IP address is192.168.1.70. Any 192.168.x.x IP address is a 
non-public IP address. If you have a dedicated link to the switch, use the address 
shown in this example. If you are using the customer’s network, you may need to 
use a different address. If using the customer’s network, make sure that the IP 
addresses assigned here are unique within the network.
On Page 2 of the Node Names screen, assign a node name and IP address for 
the switch. In this example, the switch is named guestworks and the IP address 
is192.168.1.10. The IP address in the example is a non-public address. Use this 
IP address if you are installing a dedicated direct link between the switch and the 
INTUITY system. The default node name entry is display-only and is not used for 
this application. You can add the node names in any order on this screen; the next 
time you display the node names, they will be in alphabetic order.
If the connection is going through a router instead of a direct connection, you must 
also assign a node name to the router and enter the router’s IP address. In this 
example, the router is named router and the IP address is192.168.1.211.
change node-names Page 1 of 6
NODE NAMES
Audix Names  IP Address  MSA Names  IP Address
audix  192.168.1 .70
change node-names  Page 2 of 6
NODE NAMES
Name IP Address Name  IP Address
default 0 .0 .0 .0 . . .
guestworks 192.168.1  .10    . . .
router 192.168.1 .211  . . .
 ...  ... 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
155 Switch-to-INTUITY Translations 
Assign the IP Interface
Use the change ip-interfaces command to administer a C-LAN circuit pack as an 
IP interface.
nInter-region IP connectivity allowed — Enter n. This applica-
tion is not used for C-LAN.
nEnabled — Enter y to enable the C-LAN IP interface. After initial adminis-
tration, you must disable the interface before you make any changes.
nType — Enter C-LAN.
nSlot — Enter the equipment location of the C-LAN circuit pack.
nCode/Sfx — This is a display-only field that shows the designation num-
ber of the circuit pack installed in the specified slot.
nNode Name — Enter the switch node name assigned on Page 2 of the 
Node Names screen. In this example, enter guestworks. The same node 
name cannot be assigned to two different IP interfaces.
nSubnet Mask — Identifies which portion of an IP address is a network 
address and which is a host identifier. Use the default entry 
of 255.255.255.0, or check with the LAN administrator on site if connecting 
through the customer’s LAN.
nGateway Address — Enter the address of a network node that will serve 
as the default gateway for the IP interface. If the application goes to points 
off the subnet, a Gateway address of the router is required. If using ether-
net only, and a Gateway Address is administered, no IP routes are 
required.
nNetwork Region — For a C-LAN IP interface, enter 1.
change ip-interfaces  Page 1 of 1
Inter-region IP connectivity allowed? n
En- Net
abled Type  Slot  Code Sfx Node Name  Subnet Mask  Bcast/Gway Addr Rgn
y  C-LAN  01A02 TN799B guestworks  255.255.255.0  192.168.1 .255 1
n 255.255.255.0 . . .
n 255.255.255.0 . . .
n 255.255.255.0 . . .
n 255.255.255.0 . . .
n 255.255.255.0 . . . 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
156 Switch-to-INTUITY Translations 
Assign an Ethernet Data Module
Use the add data-module command to administer an ethernet data module. If 
you are changing options on an existing data module, you must disable the link 
before you make any changes.
nData Extension — Use an unassigned extension number.
nType — Enter ethernet.
nPort — Enter the equipment location of the C-LAN circuit pack. For the 
ethernet link, you will always use circuit number 17.
nLink — Select a TCP/IP link number (1-25 for csi/si, 1-33 for r). For most 
systems, use link 1. this entry is also used on the Processor Channel 
screen.
nName — Enter a name for the data module. This name will display when 
you list the assigned data modules.
nBCC — A display-only field.
nNetwork uses 1’s for Broadcast Address — This sets the host 
portion of the IP address to 0’s or 1’s. The default is yes (all 1’s). The 
default is yes (all 1’s). Use the default for GuestWorks. 
add data-module 2000  Page  1 of  1
DATA MODULE
Data Extension: 2000  Name: ethernet data module BCC: 2
Type: ethernet
Port: 01A0217
Link: 1
Network uses 1’s for Broadcast Address? y 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
157 Switch-to-INTUITY Translations 
Assign a Processor Interface Channel
Use the change communication-interface processor-channels command to 
assign a processor interface channel.
nProc Chan — Select a processor channel for this link. Use the first chan-
nel available.
nEnable — Enter y.
nAppl — Enter audix.
nGtwy To — Not used for the AUDIX application.
nMode — Enter s (for server).
nInterface Link — Enter the TCP/IP link number used on the ethernet 
data module screen. For this series of examples, link 1 was used.
nInterface Chan — Enter the TCP channel number (5002 
or 6001-6999). This must match the TCP Port field of the INTUITY 
Switch Interface Administration screen. The recommended entry for an 
INTUITY system is 5002.
nDestination Node — Enter the node name for the INTUITY system as 
assigned on the Node Names screen. In these examples, audix is used.
nDestination Port — Use the default of 0.
nSession Local — Enter 1. This field must match the Local Node 
Number field in the switch dial plan.
nSession Remote — Enter 1. This field must match the AUDIX Number 
field in the INTUITY Switch Interface Administration screen.
nMach ID — Enter 1. This field must match the AUDIX Number field in 
the INTUITY Switch Interface Administration screen.
change communication-interface processor-channels  Page  1 of  8
PROCESSOR CHANNEL ASSIGNMENT
Proc  Gtwy Interface  Destination  Session  Mach
Chan Enable Appl. To  Mode Link/Chan Node Port Local/Remote ID
1: y audix s 1 5002 audix 0 1 1 1
2: n
3: n 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
158 Switch-to-INTUITY Translations 
Assign IP Routes (if needed)
Use the add ip-route command to set up the IP route(s) from the switch to the 
INTUITY system. This is required only when:
nThe switch and the INTUITY are on different subnets, or
nWhen a Gateway address is not administered for the C-LAN IP interface.
Administer the following fields for each IP route:
nRoute Number — If the link between the switch and the INTUITY system 
is a dedicated link through a hub, you only need to assign one IP route. If 
you are going through a router, you must set up IP route 1 from the switch 
to the router, and then set up IP route 2 from the switch to the INTUITY sys-
tem.
nDestination Node — This field represents the node name of the desti-
nation for this route. You would typically enter the node name for the INTU-
ITY system or a router, depending on your configuration.
nGateway — Enter the node name of the gateway by which the destination 
node is reached for this route. This is either the local C-LAN port or the first 
intermediate node between the C-LAN port and the final destination. For 
example, if there were one or more routers between the C-LAN port and 
the final destination node (the INTUITY system), the gateway would be the 
node name of the first router.
nC-LAN Board — Enter the equipment location of the C-LAN circuit pack 
that provides this route. It is possible to have more than one C-LAN circuit 
pack, but GuestWorks configurations will only use one C-LAN circuit pack.
nMetric — This field specifies the complexity of this IP route. Enter 0 if 
there are no intermediate nodes between the switch C-LAN port and the 
LAN circuit card on the INTUITY. A metric value of 1 is used only on a 
switch that has more than one C-LAN circuit pack installed. 
nRoute Type — This field specifies whether the route is host or network 
(default). Use a Host route to get to a specific IP address. Use a Network 
route to get to a subnet.
This example shows a simple IP route without any intermediate nodes.
add ip-route 1  page  1 of  1
IP ROUTING
Route Number: 1
Destination Node: audix
Gateway: guestworks
C-LAN Board: 01A02
Metric: 0
Route Type: network 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
159 Switch-to-INTUITY Translations 
These next two examples show how you might set up a pair of IP routes when 
there is one intermediate router in the link.
add ip-route 1  page  1 of  1
IP ROUTING
Route Number: 1
Destination Node: router
Gateway: guestworks
C-LAN Board: 01A02
Metric: 0
Route Type: network
add ip-route 2 page  1 of  1
IP ROUTING
Route Number: 2
Destination Node: audix
Gateway: guestworks
C-LAN Board: 01A02
Metric: 0
Route Type: network 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
160 Switch-to-INTUITY Translations 
TCP/IP Link (INTUITY)
On the INTUITY, you must do the following for the TCP/IP link:
nAdminister the TCP/IP networking
NOTE:
Before you can administer the TCP/IP networking, the TCP/IP 
feature must be enabled on the customer features window. 
Lucent technical support must dial-in and enable TCP/IP if it is 
not enabled.
nConfigure the LAN circuit card
nSelect a switch type (R4.4 only)
nAdminister the switch interface
nReboot the INTUITY system (R4.4 only).
Administer the TCP/IP Networking (R4.4)
Use the Networking Administration, TCP/IP Administration command to 
access the TCP/IP administration. 
NOTE:
If this administration is already complete, verify that the settings are accu-
rate for your installation.
nUNIX Machine Name — Enter the UNIX name for the INTUITY system. 
This name is case-sensitive.
nIP Address — Enter the IP address for the INTUITY system. From the 
previous examples, use 192.168.1.70 if using a dedicated private link.
nSubnet Mask — Use the default of 255.255.255.0.
nDefault Gateway IP Address — This is an optional field. Leave it 
blank.
+-------------------------------------------------+
+ TCP/IP Administration +
+-------------------------------------------------+
|  UNIX Machine Name: map5p |
||
| IP Address: 192.168.1.70 |
||
| Subnet Mask: 255.255.255.0 |
||
| Default Gateway IP Address: |
+-------------------------------------------------+