Lucent Technologies Octel 100 Implementation And Service Manual

Glossary
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Operator
The person, usually the receptionist, to whom the system defaults certain calls.
Optional Prompts
A prompt that a subscriber can record and activ ate at any time to answer the
subscriber’s extension and forward callers directly to their mailbox—for example, 
“Hi.
You have reached John Smith. I’m in a meeting right now; please press two to leave a
message, or press zero to speak to the operator.”
Outbound Port
A port defined in System Setup...

Glossary
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Personalized Prompts
Fiv e prompts that can be recorded by a subscriber to personalize a mailbox (Name,
Please Hold, Optional Prompts 1 and 2, and Personal Greeting).
Phrase Files
Files containing recorded phrases that automatically v oice or that can be set up to be
v oiced by the system.
Playback Controls
Keys a subscriber presses to control the v olume and speed of message playback.
Please Hold Prompt
The prompt that a caller hears when...

Glossary
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Recording Controls
Keys a subscriber can press to pause, replay, or rerecord some or all of a message or
prompt being recorded.
Regular Message
A message sent without any special deliv ery functions.
Search
A system feature that allows a system manager to v iew a list of mailbox owners names
and corresponding mailbox numbers, so they can locate a particular subscriber’s mailbox
number.
Security Access Levels
Three lev els that control a system...

Glossary
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Supervisor Mailbox
A messaging system mailbox that allows a system manager to access the superv isor
functions through the phone keypad.
Supervisor Password
The password used by the system manager to access superv isor functions either on the
messaging system PC or in a superv isor mailbox.
Switch
A telephone system.
System Manager
The person responsible for the day-to-day maintenance of the messaging system at the
site. The system manager...

Glossary
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Visual Mailbox
An optional module that allows subscribers to access the messaging system’s onscreen
mailbox interface through a W indows desktop.
Visual V-Tree
A system feature that prov ides a v isual, on-screen interface for creating and editing
V-Trees. 
See also Visual Architect.
Voice Mail
A system that uses telephone equipment and a computer program to allow callers and
subscribers to send v oice communications to mailboxes set up on the...

Glossary
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Notes: 

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Index
A
Actions (V-Tree)
Advance to Next Menu, 17-19
Disconnect, 17-33
editing, 17-51
Go to Directory Services, 17-35
Go to Extension Entry Point, 17-35
Go to Mailbox Login Point, 17-34
Go to Voice Mail, 17-34
Record to Mailbox and Advance, 17-23
Record to Mailbox and Return to Previous Level,
17-22
Require Password to Proceed to Next Level, 17-25
Return to Previous Menu, 17-21
Review/Edit Message and Advance, 17-27
Send a Predefined Fax and Advance, 17-31...

Index
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Call blocking, setting options, 16-31
Call forwarding, not working, 24-22
Call handling, 16-30
busy options, 16-31
call forwarding, 16-31
does not work, 24-23
no answer options, 16-31
activating/deactivating for V-Trees, 17-39
testing, 24-13
understanding prompts voiced under specific call
handling conditions, 24-49
Call Queuing Parameters tab (System Setup), 13-51
Call queuing, 16-35
definition of prompt, 14-2
does not work, 24-23
setting up, 14-13...

Index
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Dialogic D/41D boards, 5-3, 7-2
Dialogic D/42D-NS board, 5-3, 7-13
Dialogic D/42D-SL board, 5-3, 7-7
Dialogic D/42D-SX board, 5-3, 7-7
Dialogic DIALOG/4 boards, 5-3, 7-2
fax boards, 5-6
Features and functions on system level, 13-3
multiple Dialogic boards, 5-6
multiple languages, 6-15
Network Interface Card (NIC), 19-8
RSM Client, 6-19
RSM Manager, 6-22
Serial Integration to support Centrex, 10-6
serial integration utility, 10-5
Visual Mailbox, 19-21...

Index
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Login Failure report, 21-9
Mailbox Information report, 21-7
Mailbox Quick List report, 21-3
Mailbox Status screen, 22-2
Mailbox Usage report, 21-5
Network Statistics report, 21-16
phrase file information, 15-15
PLUS.LOG file, 24-48
Port Assignments report, 21-12
Prompt Assignments report, 21-15
reports, 21-3
system statistics, 22-1
System Status dialog box, 22-7
System Usage screen, 22-4
Uninitialized Mailboxes report, 21-11
UPSs current operating...