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Maytag Mhw6000x W Manual

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    							11
       whites
    hea
    vy dut y
    delicate
    r ins e/dr ain  
             & spin small
       lo
    ad
     with  clean
    wa sher
    bed ding
    wr
    ink le co ntrol
     allergen
    nor
    mal
    soa k
    8. Select CYCLE
    The display will show the default settings for the selected   
    cycle. If desired, press the button beneath each setting to  
    adjust the Temp Level, Soil Level, and Spin Speed. Adjusting 
    the Soil Level will change the Estimated Time Remaining.  
    Overloading, unbalanced loads, or excessive suds may also 
    cause the washer to increase the cycle time. 
    NOTE: Not all settings are available on all cycles. See “Cycle 
    Guide” for available settings. Turn cycle knob to select your wash cycle. See “Cycle Guide” 
    for details on cycle features. Not all options and settings are 
    available on all cycles. 
    p ress and hold   
    fo r 3  se co nd s
    +
    -
    temp le vel soil levels pin speed
    extra
    ri ns e
    ox i
    boos t
    max
    extr act
    cycle
    sig nal
    cont rol
    lo ck
    9. Adjust settings, if desired
    pr ess  and hold   
    fo r 3 se cond s
    steam  for st ainspress & ho ld for 
    dr um li ght
    fres h ho ld
    extra
    ri ns e
    ox i
    boos t
    max
    extr act
    cycl e
    si gn al
    cont rol
    loc k
    10. Select any additional options
    start
    pausepress an d
    hold  to st art
    12.  Press and hold START/PAUSE  
    to begin wash cycle
    To add additional options to the cycle, such as Extra Rinse, 
    Fresh Hold, Stain Clean/Steam for Stains (on some models), or 
    Max Extract (on some models), press the button for the desired 
    options to add them to the selected cycle. 
    NOTE: Not all options are available with all cycles. See “Cycle 
    Guide” for available options. Press and hold the START/PAUSE button to start the wash 
    cycle. To pause a cycle in progress, press the START/PAUSE 
    button once, then press and hold again to continue the cycle. 
    To cancel a cycle, press the POWER/CANCEL button. 
    Once you press and hold START/PAUSE, you will hear the 
    door lock, unlock, and lock again. The washer door will remain 
    locked during the wash cycle.
    Unlocking the door to add garments:
    If you need to open the door to add 1 or 2 missed garments, 
    you may do so while the “Add a Garment” light is lit. 
    Press START/PAUSE once; the door will unlock  
    once the washer movement has stopped.  
    This may take several minutes. Then close  
    door and press START/PAUSE again to restart  
    the cycle.
    11. Setting a delayed start
    If you do not want to begin a cycle immediately, you may 
    choose the DELAY START option. This will delay the start  
    of the wash cycle by up to 10 hours on models with Steam,  
    and 8 hours on non-Steam models. 
    To set a delayed Start:
    1. 
    Press DELAY START s and t buttons to set the desired 
    delay time.
    2.  Press START/PAUSE to set the delay. The delay countdown 
    has started when the START/PAUSE light stops blinking.
    +
    -
    temp le vel soil level
    sta rt
    pausepress an d
    hold  to st art
    Steam model shown
    Steam model shown
    Steam model shown           
    						
    							12
    Cycle Status Lights
    The Cycle Status Lights show the progress of a cycle. At each 
    stage of the process, you may notice sounds or pauses that are 
    different from traditional washers.
    Door Locked
     Door Locked will light to indicate that the door is locked and 
    cannot be opened without first pausing or canceling the cycle. 
    Sensing
      When the START/PAUSE button is pressed, the washer will 
    first perform a self-test on the door lock mechanism. You will 
    hear a click, the drum will make a partial turn, and the door  
    will unlock briefly before locking again. 
      Once the door has locked the second time, the washer will 
    begin tumbling and adding water. This sensing process will 
    continue until the correct amount of water has been added 
    for the load. You may also hear water flowing through the 
    dispenser, adding detergent to the load. 
      The displayed time may change as the washer goes through 
    the sensing process. This is normal. 
    Add a Garment
      When Add a Garment is lit, you may pause the washer, open 
    the door, and add items. 
    Sanitized
      Sanitized will light on cycles with a Sanitize setting once the 
    load has been washed at the proper temperature for the  
    necessary time to meet NSF Sanitization requirements.
    Delay
      The Delay indicator will light if a Delay Start has been set. 
    Once the programmed delay has ended, the indicator will  
    turn off and the cycle will begin.   Wash 
     
    This is the main portion of the wash cycle. You will see the 
    washer tumble the load. The motor sounds may change at 
    different stages in the cycle. The wash time is determined by 
    the selected cycle and soil level along with your load size.
    Rinse 
      You will hear sounds similar to the wash cycle as the  
    washer rinses and moves the load. If used, liquid chlorine 
    bleach is added in the first rinse. Fabric Softener is added   
    in the last rinse.
    Spin
      The washer spins the load at increasing speeds for  
    proper water removal, based on the selected cycle  
    and spin speed.  
    Steam (on some models)
      This will light to show that the cycle is using a Steam boost  
    for added cleaning power.  
    Done
      Once the cycle is complete, this light will come on.  
    Remove the load promptly for best results. 
    Fresh Hold
    ™
      The Fresh Hold™ indicator will light when the Fresh  
    Hold™ option is active. During this time, the washer  
    will occasionally tumble the load while a fan circulates  
    fresh air through the washer.
    Steam model shown
    +
    -
    temp le vel soil levels pin speed 
    						
    							13
    WASHER MAINTENANCE
    CLEANING YOUR WASHER
    Keep your washer as clean and fresh as your clothes.  
    To keep washer interior odor-free, follow this recommended 
    cleaning procedure at least once a month:
    1. Make sure laundry drum is empty.
    2.  Using recommended AFFRESH
    ® washer cleaner, add 
    one tablet to washer basket.
      OR
      If using liquid chlorine bleach, add 1 cup (250 mL) to 
    liquid chlorine bleach dispenser.
    IMPORTANT: Do not add detergent to Clean Washer 
    with Affresh
    ® cycle. Do not use more than recommended 
    amount of bleach to avoid damaging product over time.
    3.  Close washer door.
    4.  Press POWER/CANCEL.
    5.  Select Clean Washer  with Affresh
    ™ cycle.
    6.  Press and hold START/PAUSE. 
    NOTE: The basket will rotate, then the door will unlock, 
    lock again, and then the cycle will continue. The washer 
    will add some water, and the basket will rotate while 
    the washer runs a short sensing cycle. This will take 
    approximately 3 minutes. 
    7.  The cycle will determine whether clothing or other items 
    are in the washer. If no items are detected in the washer, 
    it will proceed to Step 8. 
      If any items are detected in the washer, “rL” will be 
    displayed, and the WASH and CONTROL LOCK 
    indicators will light. The door will unlock. Open and 
    remove any garments in the wash drum. Press POWER/
    CANCEL to cancel the error message. Then repeat 
    steps 3–6 to start the cycle again. 
    8.  Once the cycle has started, allow it to finish. If you must 
    cancel the cycle before it has finished, press POWER/
    CANCEL. “Int” (Interrupted) will appear in the display.  
    It may take up to 10 minutes for the door to unlock.
    9.  After the cycle has ended, leave the door open slightly, 
    to allow for better ventilation and drying of washer 
    interior. 
    To clean exterior:
    1.  Use a soft, damp cloth or sponge to wipe up any spills.
    2.  Use mild soap and water if needed. 
    IMPORTANT: To avoid damaging washer finish, do not use 
    abrasive products.
    13.  Remove garments promptly  
    after cycle is finished
    Promptly remove garments after cycle has 
    completed to avoid odor and rusting of  
    metal objects on garments. When unloading 
    garments, pull back the door seal and check  
    for small items between the tub and the basket.
    If you will be unable to remove the load 
    promptly, use the Fresh Hold
    ™ option. If the 
    Fresh Hold™ option is selected, the washer will 
    automatically activate the fan and tumble  
    the load periodically for up to 16 hours. 
    NOTE:
    n	  
    After any wash cycle is completed,  
    the door must be opened and then  
    closed before a new cycle can begin.
    n	 
    A small amount of water may remain in the dispensers after 
    the wash cycle is complete. This is normal.
    n	
    This washer has a tight seal to avoid water leaks. To avoid 
    odors, leave the door open to allow the washer to dry 
    between uses. 
    fres h
    hold    
    						
    							14
    CLEANING THE DOOR SEAL
    1. Open the washer door and remove any clothing or items 
    from the washer.
    2.  Inspect the gray colored seal between the door opening 
    and the basket for stained areas. Pull back the seal to 
    inspect all areas under the seal and to check for foreign 
    objects.
    CLEANING THE DISPENSER
    You may find laundry product residue leftover in your 
    dispenser compartments. To remove residue, follow this  
    recommended cleaning procedure:
    1. Pull dispenser drawer out until it stops.
    2.  Press down on the release tab and pull straight out to 
    remove the dispenser. 
    3.  Lift off cover panel by 
    pulling straight up.
    4.  Wash dispenser and 
    cover panel in warm, 
    soapy water, using a mild 
    detergent.
    5.  Rinse with warm water.
    6.  Air dry or wipe with a 
    clean towel, slide cover 
    panel back onto posts on  
    dispenser. 
    7.  Align edges of dispenser  
    with guides in washer,  
    then slide dispenser  
    back into slot. 
    IMPORTANT: Dispenser is  
    not dishwasher safe.
    Seal
    WASHER MAINTENANCE
    3.  If stained areas are found, wipe down these areas of the 
    seal, using the procedure that follows.
      a)  Mix a dilute solution, using 3/4 cup (177 mL) of liquid 
    chlorine bleach, and 1 gal. (3.8 L) of warm tap water.
      b)  Wipe the seal area with the dilute solution, using  
    a damp cloth.
      c) Let stand 5 minutes.
      d)  Wipe down area thoroughly with a dry cloth and let the 
    washer interior air dry with door open.
    IMPORTANT: Wear rubber gloves when cleaning for  prolonged periods. Refer to the bleach manufacturer’s 
    instructions for proper use.   
    						
    							15
    Operate your washer only when you are home. If moving, 
    or not using your washer for a period of time, follow these 
    steps:
    1. Unplug or disconnect power to washer.
    2.  Turn off water supply to washer to avoid flooding due  
    to water pressure surges.
    WINTER STORAGE CARE
    IMPORTANT: To avoid damage, install and store washer 
    where it will not freeze. Because some water may stay in 
    hoses, freezing can damage washer. If storing or moving 
    during freezing weather, winterize your washer.
    To winterize washer:
    1.  Shut off both water faucets, disconnect and drain water 
    inlet hoses.
    2.  Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run 
    washer on RINSE AND SPIN cycle for about 30 seconds 
    to mix antifreeze and remaining water.
    3.  Unplug washer or disconnect power.
    IMPORTANT: To reduce risk of hose failure, replace inlet 
    hoses every five years and periodically inspect for kinks, 
    cuts, wear or water leaks.
    HELPFUL TIP: When replacing your inlet hoses, mark 
    replacement date on label with a permanent marker.
    NON-USE AND VACATION CARE
    REINSTALLING/USING WASHER AGAIN
    To reinstall washer after non-use, vacation, winter storage, 
    or moving:
    1.  Refer to Installation Instructions to locate, level, and 
    connect washer.
    2.  Before using again, run washer through the following  
    recommended procedure:
    To use washer again:
    1.  Flush water pipes and hoses. Reconnect water inlet 
    hoses. Turn on both water faucets.
    2.  Plug in washer or reconnect power. 
    3.  Run washer through POWER WASH cycle to clean 
    washer and remove antifreeze, if used. Use only HE 
    detergent. Use half the manufacturer’s recommended 
    amount for a medium-size load.
    TRANSPORTING YOUR WASHER
    1. Shut off both water faucets. Disconnect and drain water 
    inlet hoses.
    2.  If washer will be moved during freezing weather, follow 
    WINTER STORAGE CARE directions before moving.
    3.  Disconnect drain hose from drain system and from back   
    of washer.
    4.  Unplug power cord.
    5.  Place inlet hoses and drain hose inside washer basket.
    6.  Bundle power cord with a rubber band or cable tie to 
    keep it from hanging onto the ground.
    IMPORTANT: Call for service to install new transport bolts. 
    Do not reuse transport bolts. Washer must be transported 
    in the upright position. To avoid structural damage to your 
    washer, it must be properly set up for relocation  
    by a certified technician.     
    						
    							16
    If you experiencePossible Causes Solution
    First try the solutions suggested here or visit our website at www.maytag.com/help  
    for assistance and to possibly avoid a service call.  
    Error Code Appears in Display
    Sud (Excess suds)  
    appears in display Excessive suds in washer. Washer is 
    running a suds reduction routine.  Allow the machine to continue. Use only HE detergent.  
    Always measure detergent, and base detergent quantity on  
    load size. Follow detergent manufacturer’s instructions. 
    Press POWER/CANCEL once to clear the code. Then press  
    POWER/CANCEL again to restart washer. If code appears 
    again, call for service.
    F8E1 (water supply  
    error) appears in display
    Check for proper water supply.
    Both hoses must be attached and have water flowing to the 
    inlet valve.
    Both hot and cold water faucets must be on.
    Inlet valve screens on washer may be clogged.
    Remove any kinks in the inlet hose.
    F9E1 (drain pump  
    system error) appears  
    in displayCheck plumbing for correct drain  
    hose installation. Drain hose extends 
    into standpipe farther than 4
    1⁄2”  
     
    (114 mm).  Check drain hose for proper installation. 
    Make sure the drain hose is not kinked, pinched, or blocked. 
    Remove any clogs from drain hose.
    Use drain hose form and securely attach to drainpipe or tub.
    Lower drain hose if the end is higher than 96" (2.4 m) above 
     
    the floor.
    F5E2 (door will not lock) 
    appears in display Washer door not locking.
    Press POWER/CANCEL to cancel the cycle. Make sure the 
    door is closed completely and latching. Check for items in   
    the washer drum that may be keeping the door from closing 
    completely.
    Washer beeps when 
    START/PAUSE is 
    pressed.  Door not closed.
    Close the door completely.
    F7E1 (motor drive error) 
    appears in display
    Motor is having difficulty turning  
    the drum.
    Washer is overloaded. Remove some items. See “Cycle Guide” 
    for load size recommendations.  
    Make sure that all shipping materials have been removed. See 
    the Installation Instructions. 
    “rL” (remove load)  
    appears in displayLoad detected in drum during Clean 
    Washer with AFFRESH™ cycle.
    Remove items from drum and restart Clean Washer  
    with AFFRESH™ cycle.
    Washer making error 
    beeps.   Door has not been opened and closed 
    for at least 3 cycles.
    This code may appear when the washer is first turned on.  
    Open and close the door to clear the display.
    Once any possible issues are corrected, press POWER/CANCEL once to clear the code. Reselect and restart the cycle.
    F#E# code other than 
    as described above  
    appears in displaySystem error code.
    Press POWER/CANCEL once to clear the code. Then press 
    POWER/CANCEL again to restart washer. If code appears 
    again, call for service.
    Not using HE detergent or using too 
    much HE detergent. Use only HE detergent. Always measure detergent and follow 
    manufacture’s directions based on load size and soil level. 
    TROUBLESHOOTING  
    						
    							17
    First try the solutions suggested here or visit our website at www.maytag.com/help  for assistance and to possibly avoid a service call.  
    If you experience Possible Causes Solution
    Feet may not be in contact with the 
    floor and locked.Front and rear feet must be in firm contact with floor, and washer 
    must be level to operate properly. Jam nuts must be tight 
    against the bottom of the cabinet.
    Check floor for flexing or sagging. If flooring is uneven, a 3/4" \
    (19 mm) piece of plywood under your washer will reduce sound.
    See “Level the Washer” in Installation Instructions.
    Load could be unbalanced  
    or too large. 
    Avoid tightly packing the load. Avoid washing single items.  
    Balance a single item such as a rug or jeans jacket with a  
    few extra items. 
    Use Bedding cycle for oversized, non-absorbent items  
    such as comforters or poly-filled jackets. Other items are  
    not appropriate for Bedding cycle. See “Cycle Guide”.
    Item or load not suitable for selected cycle. See “Cycle Guide” 
    and “Using Your Washer” in this Use and Care Guide.
    Empty pockets before washing. Loose items such as coins   
    could fall between basket and tub or may block pump.   
    It may be necessary to call for service to remove items.
    Fill hoses not attached tightly. Tighten fill-hose connection. 
    Are all four fill hose flat washers properly seated?
    Drain hose connection. Check that the drain hose is properly secured to drainpipe or 
    laundry tub.
    Check household plumbing for leaks 
    or clogged sink or drain. Water can backup out of a clogged sink or drainpipe.  Check 
    all household plumbing for leaks (laundry tubs, drain pipe, 
    water pipes, and faucets.)
    Fill hose washers.
    Noises
    It is normal to hear metal items on clothing such as metal snaps, 
    buckles, or zippers touch against the stainless steel basket.  
    Objects caught in washer 
    drain system.
    Clicking or metallic 
    noises
    Gurgling or humming It is normal to hear the pump making a humming sound with 
     
    periodic gurgling or surging as final amounts of water are removed 
    during the spin/drain cycles.
    Washer may be  
    draining water.
    Water Leaks
    Check the following for 
    proper installation: Vibration, rocking, or 
    “walking”
    Load not completely 
    covered in water.
    Water level not visible on door or 
    does not cover clothes. This is normal for an HE front load washer. The washer senses load 
    sizes and adds the correct amount of water for optimal cleaning.
    Washer not performing as expected
    Washer may not be level.
     Vibration or Off-Balance
    The door will lock unlock and lock again. You will hear three 
    clicks after pushing start. This is normal.
    Door locking or unlocking.
    Not using HE detergent or using too 
    much HE detergent. Only use HE detergent. Suds from regular detergents can 
    cause leaking from the door or rear of cabinet. Always measure 
    detergent and follow manufacturer’s directions based on your 
    load requirements.Water or suds leaking 
    from door or rear of 
    cabinet
    Residue on door glass.
    Periodically clean the the underside of the glass window to 
    avoid potential leaks. 
    The shipping bolts are still in the 
    back of the washer. See “Remove transport bolts from washer” in the  
    Installation Instructions.
    Door opened during “Add A  
    Garment.” Water can drip off the inside of the door when the door is 
    opened after the start of a cycle.   
    						
    							18
    Normal washer operation.Door must be completely closed and latched for washer to run.
    Washer will pause during certain phases of cycle.  
    Do not interrupt cycle.
    The washer pauses for about 2 minutes during certain cycles. 
    Allow the cycle to continue. Some cycles feature periods of 
    tumbling and soak.
    Washer may be stopped to reduce suds. Plug power cord into a grounded 3 prong outlet.
    Do not use an extension cord.
    Ensure there is power to outlet.  
    Check electrical source or call an electrician to check if voltage 
     
    is low.
    Reset a tripped circuit breaker. Replace any blown fuses.
    NOTE: If problems continue, contact an electrician.
    Washer not loaded as recommended. Remove several items, rearrange load evenly in drum.  
    Close door and press START/P
    AUSE.
    Do not add more than 1 or 2 additional items after cycle has 
    started to avoid overloading or unbalancing. 
    Not using HE detergent or using too 
    much HE detergent. Only use HE detergent. Suds from regular detergents can slow 
    or stop the washer. Always measure detergent and following 
    manufacturers directions based on your load requirements. 
    To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN. 
    Press START/PAUSE. Do not add more detergent.
    After any wash cycle is completed, the door must be opened 
    and then closed before a new cycle can begin.
    Do not add more water to the washer. 
    Door not opened between cycles.
    If you experience
    Possible Causes Solution
    Washer won’t run or fill, 
    washer stops workingCheck for proper water supply.
    Both hoses must be attached and have water flowing to  
    inlet valve.
    Both Hot and Cold water faucets must be turned on. 
    Check that inlet valve screens have not become clogged.
    Check for any kinks in inlet hoses, which can restrict water flow.
    Check proper electrical supply.
    First try the solutions suggested here or visit our website at www.maytag.com/help  
    for assistance and to possibly avoid a service call.  
    Washer not performing as expected (cont.)
    The washer door is not firmly shut. The door must be closed during operation.
    TROUBLESHOOTING  
    						
    							19
    Washer not performing as expected (cont.)
    If you experiencePossible causes
    Solution
    Incorrect or wrong 
    wash or rinse  
    temperaturesCheck for proper water supply.
    Make sure hot and cold inlet hoses are not reversed.
    Both hoses must be attached to both washer and faucet, and 
    have both hot and cold water flowing to inlet valve.
    Check that inlet valve screens are not clogged.
    Remove any kinks in hoses.
    First try the solutions suggested here or visit our website at www.maytag.com/help  
    for assistance and to possibly avoid a service call.  
    Not all settings and options are  
    available for all cycles. 
    Warm* selection not 
    available See the “Cycle Guide” for the available settings and options for 
    each cycle. 
    Select RINSE/DRAIN & SPIN to remove any water remaining in 
    the washer. The washer door will unlock at the end of the drain.
    Water remaining in washer after cycle.
    Door locked at end of 
    wash cycle.
    Spin speed set to No Spin. 
    FanFresh™ option not 
    selectable Fresh Hold™ option is not available if No Spin is selected. 
    For best performance, not all  
    settings are available with each cycle, 
    and some options cannot be used 
    together.
    Desired setting or  
    option does not light
    See the “Cycle Guide” for the available settings and options for 
    each cycle. 
    Using cycles with a lower spin speed.
    Cycles with lower spin speeds remove less water than cycles 
    with high spin speeds. Use the recommended cycle/speed spin 
    for your garment.
    Washer not loaded as recommended. Small items may have been caught in pump.
    Empty pockets and use garment bags 
    for small items.
    A tightly packed or unbalanced load may not allow the washer 
    to spin correctly, leaving the load wetter than normal. See “Cycle 
    Guide” for load size recommendation for each cycle.
    Washer not draining/ 
    spinning, loads are  
    still wet
    Drain hose extends into standpipe   
    farther than 4.5" (114 mm).  Check drain hose for proper installation. Use drain hose form 
     
    and securely attach to drainpipe or tub. Do not tape over drain 
    opening. 
    Not using HE detergent or using too 
    much HE detergent.  Use only HE detergent. Suds from regular detergent or using too 
    much detergent can slow or stop draining or spinning. Always 
    measure and follow manufacturer’s directions for your load. 
     
    To remove extra suds, Select RINSE/DRAIN & SPIN. Do not add 
    detergent. 
    The load may be out of balance.
    Avoid washing single items. Balance a single item such as a rug 
    or jeans jacket with a few extra items. 
    The drain hose is clogged, or the 
     
    end of the drain hose more than   
    96" (2.4 m) above the floor. Lower drain hose if the end is higher than 96" (2.4 m) above the 
    floor. Remove any clogs from drain hose. See “Installation 
     
    Requirements.”
    The drain hose fits too tightly   
    in the standpipe, or is it taped   
    to the standpipe. The drain hose should be loose yet fit securely. Do not seal the 
    drain hose with tape. The hose needs an air gap. See Secure the 
    Drain Hose.”
    The drum has clothing stuck between 
    spin basket and outer tub. Rotate drum by hand to check for any binding of the spin 
     
    basket and outer tub. Move open end drum up and down while 
    holding outer tub steady and check for looseness (more than 
    1/4" (6.35 mm) of movement).
    If the “Add A Garment” light is lit, press START/PAUSE once. 
    The door will unlock.
    Door locks when cycle has started.
    Door will not unlock
    Washing many loads. Your hot water tank may not have enough hot water to keep up 
    with the number of hot or warm washes. This is normal.  
    						
    							20
    Load not rinsedCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed.
    Both hoses must be attached and have water flowing to the 
    inlet valve.
    Both hot and cold water faucets must be on.
    Inlet valve screens on washer may be clogged.
    Remove any kinks in the inlet hose.
    Not using HE detergent or using too 
    much HE detergent. The suds from regular detergent can cause the washer  
    to operate incorrectly.
    Use only HE detergent. Always measure detergent and follow 
    manufacturer’s directions based on load size and soil level. 
    Washer not loaded as recommended. Avoid tightly packing the washer. The washer will not rinse well  
    if tightly packed. Load with dry items only. See the “Cycle 
    Guide” for load size recommendations for each cycle. 
    Use cycle designed for the fabrics being washed.
    Add only 1 or 2 garments after washer has started.
    If you experience
    Possible Causes Solution
    First try the solutions suggested here or visit our website at www.maytag.com/help  
    for assistance and to possibly avoid a service call.  
    Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash  
    temperature to improve cleaning.
    If using Small Load cycle, wash only a few items.
    Use Whites and Heavy Duty cycle for tough cleaning.
    Add an extra rinse for heavily soiled loads.
    Washer not performing as expected (cont.)
    Washer not loaded as recommended.
    Not cleaning or  
    removing stains Add load loosely. Items need to move freely for best cleaning.
    See the “Cycle Guide” for load size recommendations for each 
    cycle. 
    Add only 1 or 2 garments after washer has started.
    Not using HE detergent or using too 
    much HE detergent.
    Use only HE detergent. Always measure detergent and follow 
    manufacture’s directions based on load size and soil level. 
    Hard water or high level of iron (rust) 
    in water.You may need to install a water softener and/or iron filter.
    Fabric softener dispensing ball used.
    Dispensing balls will not operate correctly with this washer.  
    Add liquid fabric softener to the fabric softener compartment.
    Powdered detergent used for  
    low-speed cycle.Consider using liquid detergent. 
    Load is wrinkled, 
    twisted, or tangled
    Washer not loaded as recommended.
    Add load loosely. Items need to move freely reduce  
    wrinkling and tangling. See the “Cycle Guide” for load  
    size recommendations for each cycle. 
    Reduce tangling by mixing types of load items. Use the  
    recommended cycle for the type of garments being washed.
    Select a slower spin speed. Note that items will be wetter 
    than when using a higher speed spin. 
    Wash action and/or spin speed too 
    fast for load.
    Unload the washer as soon as it stops or use TumbleFresh™ 
    if you will not be able to unload the washer at the end of the 
    cycle.
    The washer is not unloaded promptly.
    Use the Delicate cycle or another cycle with a low spin speed 
    to reduce wrinkling.
    Not choosing the right cycle for the 
    load being washed. If safe for load, use warm or hot wash water.
    The wash water was not warm 
    enough to relax wrinkles.
    TROUBLESHOOTING  
    						
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