Mitel SX 200 DIGITAL Pabx General Descriptions Manual

Attendant FeaturesAttendant Bell Off
Description2.4 This feature allows the Attendant to mute the console ringer. Incoming
calls are 
ihdicated by a flashing Answer Key LED and LDN softkeys displayed
on the console. When the console ringer is disabled, “BELL 
0FF”appears on
the second line of the console LCD display.Conditions
The foliowing conditions apply to this feature:
ProgrammingOperation
0The system defaults this feature to “BELL ON” upon system power-up.
lThe status of the bell is ignored by...

Features Description
Optionally, the Attendant may override to a 
SUPERSET telephone Call An-
nounce Port rather than intruding into the call; see OVERRIDE ANNOUNCE.Conditions
None
ProgrammingNoneOperation
None
Attendant Callback - Busy/No Answer
Description2.7 The Attendant can set up a callback if the called destination is busy or
does not answer. The Attendant can also cancel all callbacks in the system.
See EXPENSIVE ROUTE WARNING for callbacks to ARS for less expensive
routes.
See CALLBACKS for...

Attendant Features
ConditionsThe following conditions apply to this feature:
lThe extension or console to which the calls are forwarded must not have
Option 234 (Never a Forwardee) in its COS.
eValid forward destinations are: hunt groups (not data or modem-pool),
consoles, sets, abbreviated dial numbers, Dial 0 access code, LDN, Night
Bells, and ACD paths.
lThe cancel of all Forwarding by the Console only applies to extensions for
which Device Interconnection Control checks pass between the Console
and...

Features Description
l Extension Number and Set Name
l Tenant Name (not available with Generic 1002)l Trunk Name
0 Trunk Group Name
l Trunk number
l COS and Class of Restriction (COR)
l COS Name (not available with Generic 1002)
The system programmer can assign names to Sets, Classes of Service, Tenants,
Trunks and Trunk Groups; see NAMES.Conditions
The following conditions apply to this feature:
lThe set name is displayed only if the set has a name programmed in CDE
Form 09 
(StationISUPERSETSets) or a...

Attendant Features
ProgrammingNone
OperationEstablish a 3-party conference via the CONF 
softkey - the Attendant may now
speak to both parties.
Press either the SOURCE or DEST 
softkey to split the call and talk to either
party privately. The Attendant may alternate between the parties by pressing
one of the two 
softkeys, as required to select the other party.
Press the RELEASE key to disconnect the Attendant from the conference, leav-
ing the two parties connected.
Press the CANCEL key to drop the...

Features Description
console then the association of LDN to a COS is to the console programmed
with the the lowest Bay/Slot/Circuit.Set the time-out period via 
CO’S Option 118 (Attendant Automatic Call For-
ward - No Answer Timer) for the console where the LDN is programmed; the
default time is 30 seconds.
Enter a NIGHT 1 routing point for the appropriate call types via CDE 
Form19
(Call Rerouting Table).Operation
When the call arrives at the console, the timer for the Forward On No Answer
is started....

Attendant Features
ConditionsThe following conditions apply to this feature:
lThe console may be involved in a conference with a maximum of two oth-
er parties.
lA conference cannot be created involving another console or a Call An-
nounce Port.l
Device interconnection checks do not apply to the conference.
ProgrammingTo enable Attendant conference warning beeps, enable System Option 10
(Attendant Conference Beeps).
COS Option 120 (Attendant Conference Disable) must be DISABLED in the
Console’s...

Features DescriptionConditions
ProgrammingAssign an access code to Feature 17 (Console Lockout Access Code).
OperationTo lock out the console:
l there is no Attendant function access.
The Attendant Console can still be used to initiate internal calls, and to an-
swer incoming trunk calls.
The Attendant can lock out the console at any time as long as there is no
source party connected.
lEnter the Console Lockout access code. The display changes to “Console in
Restricted Service”.
To return the console to...

Attendant Features-
Conditions
lFO (NIGHT BELL) -calls ringing any night bell in the console’s tenant group
(see TAFAS).
lFl (RECALL) -recalls of calls handled by the console, or for multiple con-
sole operation, by any 
conso1.e in the system (see RECALL).
lF2 (INTERNAL) -calls directed to the console’s internal directory number.
The following conditions apply to this feature:
lThe INTERNAL position uses whatever label is programmed at key F2. The
label is by default INTERNAL but an LDN key with a...

Features DescriptionAttendant Direct Trunk Select
Description
2.20 The console may be used to directly access (seize) a trunk for mainte-
nance or operational procedures.Conditions
The following conditions apply to this feature:
lFor viewing the status of and accessing a trunk, the attendant must be al-
iowed to connect to the trunk. See DEVICE INTERCONNECTION CONTROL.
lFor accessing the trunk, the trunk must not be in the process of being
seized by another device in the system.
lSMDR applies to the call...