Motorola 800 Hgv B Manual

							
Connect the Computer to the Gateway
9
USB to PC Connection
1.Connect the provided AC power adapter from the 3700HGV-B’s POWER port to an electrical outlet. After 
the 3700HGV-B has completed  its start up process, the 
POWER light on the front of the 3700HGV-B 
should be green.
2.Connect the provided blue USB cable from the 3700HGV-B’s USB-PC port to the USB por t on the 
computer.
3.If the VDSL signal is carried over the phone line , connect the provided gray phone cable from the 
3700HGV-Bs 
PHONE LINE por t to telephone wall jack. If the VDSL signal is carried over coax, refer to 
page 11.
Install the 2Wire Gateway USB Driver - Windows
1.Insert the 2Wire setup CD in your computer’s CD-ROM drive.
2.Power on the computer. If the Add Hardware Wizard  displays, follow the on-screen instructions. If 
prompted to identify where to search for drivers, deselect 
Floppy Disk drive and check CD-ROM drive.
3.After the driver installs click Finish to complete the driver installation. The Setup Wizard will resume 
when the PC has rebooted.
Note: Microsoft Windows 98 users may be prompted to inser t the Windows 98 installation CD-
ROM after installing the 2Wire gateway USB driv ers. After the Windows 98 updates are complete, 
remove the Windows 98 CD and reinsert the Setup  Wizard CD into the CD-ROM prior to rebooting 
the PC. 
						

							
Connect the Computer to the Gateway
10
Install the 2Wire Gateway USB Driver - Macintosh 
Note: The 2Wire gateway suppor ts USB for Macintosh OS 8.6, 9.2, 10.1.4, 10.1.5, 10.2.0, 
10.2.1 to 10.2.6, 10.3.3 to 10.3.9, 10.4.0, and 10.4.1.
Before making the USB connection to the gateway, y ou must install the 2Wire gateway USB driver on the 
computer. The following instructions are for USB  installation on Macintosh computers running OS 10.2.
1.With the computer powered on and the 2Wire Setup Wi zard CD in the CD-ROM drive, double-click the 
2Wire CD icon on the desktop.
2.Double-click 2Wire USB to begin the driver installation.
3.If the user has set up an administrator name and pas sword, the Authenticate screen opens. Enter the 
administrator name and password and click 
OK.
4.Follow the on-screen instructions. When the driver  installation is complete, you will be prompted to 
restar t the computer.
5.After the computer restar ts, connect t he provided blue USB cable from the USB-PC por t on the 2Wire 
gateway to the computers 
USB por t. 
						

							
11
Connect the Broadband Interface
Now that you have completed the Power and LAN connections, it is time to connect to the broadband 
interface. There are two connection methods available:

 VDSL over Coax
If the 3700HGV-B is receiving the VSDL signal via RJ-11,  that step was completed in the previous chapter. If 
the 3700HGV-B is receiving the VSDL signal  via CoAX, refer to the following section.
Connecting to VDSL via CoAX
Figure 3. Inside Wiring Diagram
NIDLine 1 
(TDM)
from NID
RG STB
STB
VDSL 
Splitter/Balun
LAN
Car-5
CAT-3 Coax VDSL 
Coax
PC LAN 
Ethernet
PC Wi-Fi
Splitter 
Diplexer Main 
Splitter
Legend
NIDLine 1 
(TDM)
from NID
RG STB
STB
VDSL 
Splitter/Balun
LAN
Car-5
CAT-3 Coax VDSL 
Coax
PC LAN 
Ethernet
PC Wi-Fi
Splitter 
Diplexer Main 
Splitter
Legend 
						

							
12
Connect to IPTV
Setting Up IPTV
While the 3700HGV-B supports MoCA directly connected to it, it will not be used by SBC during the 
Controlled Launch. Instead MoCA or HomePNA will be  terminated on an Ethernet over CoAX bridge (for 
example, a Scientific Atlanta device or a Motorola NIM 100), which connects to an Ethernet por t on the 
3700HGV-B .
Note: The NIM100 is independently powered, and should  be installed close to a power outlet. 
Refer to the manufacturer’s instructions that came with the NIM100.
1.Connect a coaxial cable from the gateway’s CABLE LINE por t to the NIM100’s CABLE IN por t.
2.Connect an Ethernet cable from the NIM100’s Ethernet por t to the Ethernet port on the set top box. 
						

							
13
Gateway User Interface
This chapter describes the 2Wire gateway user interface.
Note: 2Wire recommends that you use Internet Explorer 5.5 (or higher) or Netscape 6 
(or higher).
Gateway (System) Pages
Viewing Your System Summar y
The System Summar y page provides general informat ion and links to the gateway’s most commonly used 
features.
The Network at a Glance panel provides a summary of the System, Broadband Link, and Home Network 
states of your gateway.
 The System area of the Network at a Glance panel  displays your 2Wire gateway model name, the 
version of gateway software that you are usin g, and the status of your gateway password. If a password 
has been set, you must enter it before yo u can access 3700HGV-B configuration pages.
 The Broadband Link area of the Network at a Glance panel  displays the overall status of your gateway’s 
physical and Internet-level connectivity. 
 The Home Network area of the Network at a Glance panel displays your system’s 
LOCAL NETWORK light 
status and a list of the devices currently connected to your local network. 
						

							
Gateway User Interface
14
Setting a System Password
Setting a system password protects your gateway settings from being modified or changed by someone who 
has not been given permission to do so. After setting a  system password, you will be required to enter it 
whenever you attempt to access a gateway configurat ion page — for example, if you tr y to change the 
gateway’s broadband connection settings or upgrade the ga teway software. If a password has not been set, 
a reminder notice is displayed when you attempt to access pages where settings can be changed.
Changing Your Time Zone Settings
The 2Wire gateway sets the time automatically using  time ser vers on the Internet. It retrieves date/time 
information in Greenwich Mean Time (GMT). You can set or change the Time Zone settings in the Edit Date 
and Time Settings page. 
						

							
Gateway User Interface
15
Viewing System Details
The System Details page provides information about your gateway, any enhanced services you may have, 
and provides a link that you can use to restar t your system.
Broadband Link Pages
Viewing Your Broadband Link Summar y
The Broadband Link Summar y page provides general  information about the current status of your 
broadband link connection and your system configuration.
The Connection panel shows information about your gateway’s connection to your broadband ser vice. The 
elements displayed will vary, depending on your gateway model and the type of broadband service you have. 
						

							
Gateway User Interface
16
 Connection Status. There are two ways you can check the current status of your gateway’s broadband 
connection: you can use the BROADBAND LINK indicator  light on the front of your gateway, or, if your 
computer is connected to the network, you c an view the user interface. Connection Speed
 Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in  kilobits per second (Kbps). Incoming is the speed of  data flowing from the Internet to your network; 
Outgoing is the speed of data flowing from your network to the Internet. 
 Connection Information. Connection Information show s the following basic system configuration 
information:
− Internet Address. The broadband IP  address assigned by your service provider to your gateway so 
that it can communicate on the service provider’s  network. This address is assigned to you by your 
broadband Ser vice Provider for all communication on the broadband network.
− Hardware Address. (Also known as the MAC addre ss or physical address). When your gateway is 
connected to the broadband network, an association  is made between its unique hardware address 
and its Internet address before it can communicate to the broadband network. 
− Key Code. The activation code that tells your gateway how to connect to your service provider. The 
key code is used during the installation proces s to customize the settings for your broadband 
provider. 
Viewing Broadband Link Details
The Broadband Link Details page displays tec hnical information about your broadband connection. 
Technical support representatives use this informat ion to help troubleshoot problems with your broadband 
connection. 
						

							
Gateway User Interface
17
From Jeff M.:
Need to show Ethernet broadband example page.
The information displayed depends on the type of broadband ser vice you have and your gateway model.
Using Broadband Diagnostics
Diagnostics displays an itemized list of your broadband connection’s current status. Technical support 
representatives use this information to help  troubleshoot problems with your broadband connection.
To update the broadband link status, click 
REFESH.
To initiate a full test of your broadband link, click TEST. The test will take several minutes, during 
which the system reestablishes all broadband co nnections. You will not be able to access the 
broadband network until the test is complete. 
						

							
Gateway User Interface
18
Viewing Statistics
The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband 
link, including cumulative DSL statistics.
Note: This page is not available for Ethernet  broadband connections. When it is temporarily 
displayed in menu bars (immediately after changing  from a DSL configuration), it will not contain 
any information.