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Motorola Gm300 Selling Manual

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    							The GM300 Series Professional Mobile Radios 1-5
    3.1 GM340 Mobile Radio
    Figure 1-2GM340 Radio Features.
    This entry level, 2 way radio is easy to use, offering simple functionality with uncompromised
    reliability and ruggedness. It has the capability to be fitted with option boards that allow additional
    functionality to be added quickly and easily.
    MAEPF-26781-O
    (Interchangeable)Programmable
    Button 2 (P2)
    Channel Selector
    Buttons(1,2,3&4)
    Red/Yellow/Green
    LED Indicators
    (Interchangeable)Button 1 (P1)
    Microphone
    JackKnob On/Off/Volume
    Programmable
    Channel Indicator LEDs (4)
    Who is the target audience for this radio ?
    TheGM340 isthe affordable communication solution for
    professionals who may require a simple, yet flexible, radio and need
    up to six different communication channels. 
    						
    							1-6PRODUCT OVERVIEW
    3.2 GM360 Mobile Radio
    Figure 1-3GM360 Radio Features
    As well as offering all the advantages of the GM340, this versatile radio provides the user with extra
    visual information which promotes effective and efficient communication.
    Programmable
    Red/Yellow/Green
    LED Indicators
    Microphone
    Jack Knob On/Off/Volume
    Programmable
    Buttons P1 and P2 Buttons P3 and P4Channel Selector
    or Menu Navigation
    Up/Down/Left/Right
    Menu/Select Button
    Exit Button
    Display(1line14characters)
    (Interchangeable) (Interchangeable)
    Who is the target audience for this radio ?
    The GM360 is the ideal communication solution for professionals who
    require an informative versatile radio, which offers an increased choice
    of communications methods all of which are easily accessible and
    simple to use.
    Ideal for those professionals who work in large teams and need up to
    255 different communication channels. 
    						
    							The GM300 Series Professional Mobile Radios 1-7
    3.3 GM380 Mobile Radio
    Figure 1-4GM380 Radio Features
    As well as offering all the advantages of the GM360, this truly sophisicated radio provides the user
    with a keypad which allows communication with colleagues other than those who are programmed
    into the radio. It also offers a 4-line display for extra user information.
    Programmable
    Red/Yellow/Green
    LED Indicators
    Microphone
    Jack Knob On/Off/Volume
    Programmable Buttons P1 and P2
    Buttons P3 and P4
    Channel Selector
    Menu Navigation
    Up/Down Left/right
    Menu/Select Button
    Exit Button
    Programmable
    Buttons F1, F2 and F3
    Keypad
    Display (4 lines of 14 characters)
    (Interchangeable)
    (Interchangeable)
    Who is the target audience for this radio ?
    The GM380 is the ideal management communication solution, which
    with its increased utility further improves efficient and effective
    operation.
    Like the GM360, this radio is ideal for those professionals who work in
    large teams and need up to 255 different communication channels. 
    						
    							1-8PRODUCT OVERVIEW
    3.4 Radio Comparison
    The GM300 Series of Professional Mobile Radios share a common design, the differences are
    summarised below :
    Ta b l e 1 - 1GM300 Series Professional Mobile Radios Comparison.
    GM340 GM360 GM380
    On-off / volume control√√√
    Channel control√√√
    Red, yellow, green LEDs√√√
    5 Tone signalling√√√
    Option boards√√√
    Radio Upgrades√√√
    14 Character alphanumeric display−1 Line4 Line
    Menu keys√√
    Keypad with 0 - 9, * and #−−√
    Programmable buttons P1, P2,√√√
    External Alarm√√√
    Channel Steering√√√
    Programmable Buttons P1, P2,1-4√−−
    Programmable Buttons P1 - P4−√√
    Programmable Function Keys F1-F3−−√
    External Hook√√√
    Display Backlight Control−√√ 
    						
    							The GM300 Series Professional Mobile Radios 1-9
    3.5 Reasons To Trade Up
    GM340
    Entry level Professional Radio.
    Build quality and environmental specifications.
    Simple talk and listen operation with benefits of 5 Tone Selective
    signalling.
    Radio can be upgraded.
    Option board capability.
    Special emergency button.
    General Purpose input/output (GPIO).
    Programmable buttons - more features at your fingertips.
    Up to 6 communication channels.
    GM360
    All the advantages of the GM340 plus:
    Helpful visual operational information - Includes Current Power
    setting, Contact Names and Status Text messages.
    Translated Menu Prompts.
    Additional feature capability accessible via easy to use dealer
    configurable menus including pre-programmed call lists.
    255 Communication channels.
    GM380
    All the advantages of the GM360 plus:
    Increased number of possible communication contacts using
    numeric keypad as well as pre-programmed call lists.
    Additional programmable buttons.
    4-line display. 
    						
    							1-10PRODUCT OVERVIEW
    3.6 Radio Sales Models
    The following sales models are available:
    Benefits
    Wideband operation and programmable channel spacing means a significant reduction in the
    number of different sales models that you need to stock.
    Not all the product variants are available in every country due to differences in the local market
    requirements. Please refer to your price pages for a complete list of models.
    3.7 Packaged Sales Models
    All GM340, GM360 and GM380 packaged sales models consist of the following items :
    Radio
    Basic User Guide
    Enhanced Compact Microphone
    Power Ca ble
    Low Profile Trunnion
    External Loudspeaker (GM380 models only)
    Options are available, please check your Price Pages for details.Ta b l e 1 - 2Radio Sales Models.
    Model
    DescriptionFrequency
    BandFrequency RangePower
    LevelModel Number
    GM340VHF 136 -174 MHz 1-25W MDM25KHC9AN1_E
    GM340UHF403 - 470 MHz1-25WMDM25RHC9AN1_E
    GM360VHF 136 -174 MHz 1-25W MDM25KHF9AN5_E
    GM360UHF403 - 470 MHz1-25WMDM25RHF9AN5_E
    GM360LB1 29.7-36.0 MHz 40-60W MDM25BKF9AN5_E
    GM360LB236.0-42.0 MHz40-60WMDM25CKF9AN5_E
    GM360LB3 42.0-50.0 MHz 40-60W MDM25DKF9AN5_E
    GM380VHF136 -174 MHz1-25WMDM25KHN9AN8_E
    GM380UHF 403 - 470 MHz 1-25W MDM25RHN9AN8_E 
    						
    							The GM300 Series Professional Mobile Radios 1-11
    3.8 Customer User Guides
    In order to help you and your customers use the radios safely and efficiently, two different customer
    bookletshavebeenwritten:
    Basic User Guide
    Feature User Guide
    3.8.1 Basic User Guide
    The Basic User Guide provides useful information for your customers on how to start using their new
    GM300 Series radio. A copy of this multi-lingual booklet is included in every sales model box.
    It contains essential radio safety and care information.
    IMPORTANT: It is important that your customers read and understand this
    information. Please ensure your customers receive this booklet
    when they receive their radio.
    3.8.2 Feature User Guide
    The Product Manual contains a printed copy of the Feature User Guide. It has been written
    especially for your customers and provides step by step operational instructions for all the features
    available for the GM340, GM360 and GM380 radios.
    IMPORTANT: For simplicity, please provide just the operational information for
    the features which you have programmed into your customers
    radio.
    3.8.3 Languages
    The Basic User Guide is in the following languages:
    The Feature User Guide is in the Product Manual Languages:
    EnglishGermanFrenchItalian
    SpanishPortugueseDanishSwedish
    DutchRussianCzechHungarian
    Po li shRomanianTu r k i s h
    EnglishGermanFrenchItalianRussian
    Spanish 
    						
    							1-12PRODUCT OVERVIEW
    3.9 Accessories
    3.9.1 Palm Microphone
    The mobile packages include a high performance microphone and hang-up clip. These
    microphones offer a Push To Talk (PTT) key and have a “Hang-up switch” at the rear that will clear a
    call when the microphone is replaced into the hang-up clip.
    A telephone type connector inserts into the radio’s front panel. This connection is protected by a
    snug fitting rubber boot designed to keep the connections free from dirt and moisture.
    The microphone has been designed for maximum durability. It contains impermeable silicon treated
    membranes which eliminate corrosion problems caused by moisture. It also has a sealed
    microphone switch to protect against corrosion.
    3.9.2 Remote Mount Kit
    A remote mount kit is available as an accessory, allowing the control head to be mounted on the
    dashboard, whilst the radio unit is situated elsewhere, for example, in the car boot (trunk). This
    provides convenient mounting in areas of restricted space, and also reduces the probability of the
    mobile radio being stolen.
    3.9.3 External Speakers
    External speakers are available to provide either 7.5 W or 13 W of audio, enough for clear
    communication in even very noisy and harsh environments. The speakers measure approximately
    125mm x 125mm x 44mm.
    3.9.4 Mounting Bracket and Power Cables
    The mobile radio is supplied ready for installation with a rugged swivel mounting cradle and fused 3
    metre power cable included as part of the standard packaged model.
    3.9.5 Additional Accessories
    A wide selection of accessories are available for the mobile radio, which includes a range of
    microphones, mounting kits and cables:-
    Enhanced Compact Microphone
    Heavy Duty Microphone
    Smar t Microphone ( Enhanced Keypad Microphone)
    Visor Mounted Microphone
    Telephone Style Handset
    Range of Mounting Options
    Footswitch With Remote PTT
    External Alarm Relay
    Power and Control Cable Options
    Desk Microphone for use with Base Station
    Service accessories 
    						
    							Chapter 2
    FEATURES AND BENEFITS
    1.0 Introduction
    This chapter describes those radio features and functionality which offer a significant benefit to your
    customers. The intention is to provide you with useful information which is relevant to your
    customers that will help you sell the GM300 Series Professional Mobile radios.
    2.0 Audio Quality Enhancement
    2.1 Xpand™ Voice Compression
    Xpand™voice compression combines two audio quality enhancement features - Companding and
    Low Level Expansion (LLE).
    2.1.1 Companding
    Companding is a collective term to definecompressing the audio signal on transmission and
    expandingthe audio signal on reception. The overall effect is to reduce noise in the received signal,
    giving you crisper, clearer audio clarity. Companding should only be used when other radios in your
    system have the same companding feature available.
    Companding and LLE are mutually exclusive, switching on one of the features automatically
    switches off the other.
    It is important to ensure thatallradios in a team have the feature switched on.
    Benefits
    Crystal clear communication which makes listening easier.
    Improves efficiency as messages are heard and understood first time.
    2.1.2 Low Level Expansion (LLE)
    This allows improvements in audio quality by reducing noise usually heard during pauses in
    conversation.
    This feature is automatically included in every radio and should only be switched off in specialised
    applications.
    Benefits
    Pauses in conversations are now silent which makes it easier to listen. 
    						
    							2-2FEATURES AND BENEFITS
    Audio Quality Enhancement Summary
    3.0 Channels
    3.1 Number of channels
    The GM340 mobile supports up to 6 channels, the GM360 and GM380 mobiles up to 255 channels.
    On the GM340 the channels must be assigned to the 6 programmable buttons. Thus, the number of
    buttons left to assign to features is 6 minus the number of channels.
    Each channel can be either a repeater channel, where the transmit and receive frequencies differ
    (Semi-Duplex operation), or a Talkaround channel, where the transmit and receive frequencies are
    the same (Simplex Operation).
    3.2 Channel Alias
    With up to 255 channels it can be difficult to remember who is on which channel number. To make it
    easier to recognise the channels, each channel can be given a meaningful alphanumeric name (or
    Alias) up to 14 characters long.
    Benefits
    Meaningful names can be given to each channel, making it easier to find the right channel.
    3.3 Channel Selection
    On the GM340, channels are selected by pressing pre programmed buttons; one channel per
    button.Table 2-1 Xpand™ Summary
    LLE
    ON OFF
    COMPANDING
    ONX
    (Can’t happen condition)Recommended for
    teams where all radios
    use companding
    OFFDefault factory setting.
    Recommended for mixed
    fleets of companding and
    non- companding radiosRecommended only for
    applications where flat
    audio is used e.g. data
    applications. 
    						
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