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Motorola Gm300 Selling Manual

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    							5 Tone (Select 5) Decoder2-33
    If the received telegram does not have address digits, the call is not placed in the Missed Calls List.
    If a second call occurs from a radio ID already stored in the Missed Calls List, only the most recent
    information is stored.
    The Missed Calls List can support up to 10 entries. If the Missed Calls List is already full and
    another unanswered call occurs, the radio can be programmed to either:
    Discard the oldest call entry, or
    Not enter any new calls.
    If the Missed Calls List has entries, the Missed Calls List icon is illuminated. If one or more new calls
    have been added since the last time the Missed Calls List was displayed, the Missed Calls List icon
    flashes.
    The Missed Calls menu can be accessed via the menu navigation buttons or a programmable
    button. However, if the Missed Calls List is empty, the Missed Calls menu is not available. Missed
    Calls are displayed on a last in first out basis. They can be viewed and deleted from the Missed Calls
    List.
    The currently selected Missed Call can be answered by pressing any button programmed as Fixed
    Telegram. The radio ID stored for that entry is entered in the telegram, then transmitted.
    For Advanced Multicall users only, the currently selected Missed Call can be answered by pressing
    any button programmed as Address Send. The radio ID stored is entered in the telegram number
    stored, then transmitted.
    The tick and hash buttons serve as Fixed Telegram or Address Send buttons, if so programmed.
    There must be the correct number of radio ID digits for the selected telegram’s Variable Digits. An
    incorrect number of digits results in an error tone.
    When the Missed Call is answered, the Missed Calls menu is exited, and the call is deleted from the
    Missed Calls List.
    The Missed Calls List is remembered over radio power down.
    If Call Forward has been enabled, the calls are not stored in the Missed Calls List of the forwarding
    radio.
    Benefits
    The user knows who has called if they are unable to answer calls for some reason.
    The caller’s ID is stored even if another call is received.
    The user can answer calls when it is convenient for them.
    The user does not have to answer the calls in the same order that they were received.
    NOTEWhenauseranswerstheMissedCall,theymaybeonadifferentchannelfromthaton
    which the call was received. 
    						
    							2-34FEATURES AND BENEFITS
    13.0 Additional Decode Functions
    In addition to individual and group call alerts, the functions available to be activated on successful
    decode are:
    13.1 Start Auto-Reset and Stop Auto-Reset (Cleardown)
    The Auto Reset Timer can be started and stopped by decode of a 5 tone sequence.
    Start Auto Reset decode starts the auto reset timer and opens the squelch so that voice messages
    are heard. Stop Auto Reset decode (“Cleardown” or “Remote Close”) ends the auto reset timer and
    returns the radio to the “Receive Squelch” so that the radio is squelched.
    Start Auto-Reset and stop Auto-Reset are used to “authorise” and “de-authorise” the radio when
    operating in Authorisation.
    Benefits
    Automatically opens squelch so that radio user can hear incoming voice message.
    Automatically closes squelch, to prevent user from hearing unwanted messages.
    13.2 Authorisation
    Authorisation allows the central dispatch to control call set up and monitoring activity. Only
    authorised radios can make calls or monitor channels. The only call a de-authorised radio can make
    is the request for authorisation to a pre-determined destination.
    In order that the user can be confident that their call has been received by the base, the base sends
    back an acknowledgement beep for a short period. To allow the mobile user to hear the
    acknowledgement beep, the “Monitor Timer” is be set to open the radio’s squelch automatically for a
    few seconds.
    On receipt of the request for authorisation call from the mobile, the base, when ready, sends back
    an authorisation call. The mobile becomes “Authorised” when it receives this call: the squelch opens
    and the PTT allows the mobile user to talk with the base.
    At the end of the conversation, the radio is sent a “De-Authorisation” 5 tone sequence from the
    base, to reset it back to the de-authorisation state.
    It is possible for the base to authorise a whole group of radios, if “Conference Calling” is required.
    Benefits
    Complete control of radio usage within a team, especially useful for supervisors.
    Enables central dispatcher to deal with calls on priority basis.
    Enforces good system discipline.
    Prevents users from listening to sensitive conversations.
    Reduced time wasting leading to increased productivity.
    Efficient use of air time. 
    						
    							Additional Decode Functions2-35
    13.3 Stun / Unstun
    Stun/Unstun can only be activated by the system manager or administrator.
    A 5 tone sequence is sent to a radio which, on decode, causes it to stop working: the buttons do not
    function and it will not transmit or receive audio.
    This feature can be used to stop a radio working in case:
    The radio is stolen;
    Hire radios are not returned or payments not made;
    A user abuses communication protocols.
    The radio can only be unstunned, i.e. returned to operational use, by an unstun signal sent from the
    system administrator or returning the radio for reprogramming.
    Benefits
    Over-the-Air Stun prevents fraudulent or illegal use of the radio.
    Render stolen radios unusable.
    Disableunreturnedhireradios.
    Disable lease radios if monthly payment not received.
    Over-the-Air reset of stunned radios eliminates need to bring radio to base.
    13.4 Auto-Acknowledge Features
    When the GM300 Series radio decodes one of its 5 tone sequences, it can be programmed to
    automatically send back a 5 tone telegram. This provides an (audible) 5 tone response to the calling
    radio, so that they know that their call has been received.
    The radio can decode the auto-acknowledge sequence. Most 5 tone systems use this to automate
    calls from the central dispatcher. If the dispatcher console does not receive the expected
    acknowledge, the call is resent to the mobile –Telegram Repeat.
    It is possible to incorporate “Status” within the auto-acknowledge telegram. It is therefore possible
    for the central dispatcher to “interrogate” the mobile radio to find out the current status of the mobile
    vehicle operator. This of course assumes that the operator remembers to update the Status number
    as appropriate.
    The auto-acknowledge feature is highly flexible, to enable the radio to work in a wide variety of 5
    tone systems. Up to 16 different acknowledge replies can be set up, each with different encode
    telegrams and other features such as making the radio wait until the channel is free before sending
    back the auto-acknowledge telegram, sending the telegram on a pre-defined channel, and turning
    off the usual side tones and LEDs associated with Auto-Ack operation.
    An auto-acknowledge telegram may be sent prior to the radio invoking a call forward telegram.
    Benefits
    Auto-Acknowledge can be used to automate calls from the dispatcher.
    Auto-Acknowledge with status allows dispatch to integrate the radio.
    High degree of system flexibility is possible.
    “Silent Interrogate” or “Radio Check” is possible (turn off side tones/LEDs). 
    						
    							2-36FEATURES AND BENEFITS
    13.5 Call Forward
    Feature
    Call Forward allows calls to be forwarded to a portable radio, a 5 tone pager or another radio user.
    This can be used if the user is away from the vehicle, or does not want to be disturbed.
    Benefits
    Enables re-routing of calls when user is away from vehicle.
    If you really cannot be disturbed, e.g. in a meeting, your calls can be answered by somebody
    else.
    13.6 Emergency Calls
    Emergency is useful if a user is in a potentially hazardous situation, such as risk of hijack or hostage
    situation (taxis and police). A single button press establishes immediate communication with a pre-
    defined person or group of people. Emergency calls are prioritised by the radio system and by pass
    all normal system protocols.
    Emergency can be activated by pressing a button or switch with the feature programmed to it. The
    Emergency feature can be programmed to any of the programmable buttons, or inputs on the
    accessory connector. If an emergency switch is connected to pin 9 of the accessory connector and
    the radio is turned off, pressing the switch will turn the radio on and immediately put it into
    emergency mode: seeemergency wake upin the accessory connector section.
    13.6.1 Emergency Cycles
    When in emergency mode, the radio cycles through periods of transmission (TX) and reception
    (RX), to allow the central dispatcher (base) to hear activity in the vicinity of the radio, and to then
    allow the radio user to hear messages from the base. This is automatic due to the assumption that
    in the emergency situation, the radio user is probably unable to press and release the PTT button.
    The duration of the TX and RX periods within the cycle is dealer programmable.
    Limited Number of Cycles:
    The number of TX/RX cycles can be dealer programmed as a fixed number, or to carry on until the
    emergency mode is reset (see later).
    TX Cycle: Tone / Tone & Voice
    Optionally, a special “alarm” tone can be transmitted along with any sounds picked up by the
    microphone. This alarm tone is at a low level, so that voice messages from the mobile radio user
    can still be heard by the central dispatcher, but is distinctive so that all radio users on the channel
    are immediately aware that they are listening to an emergency transmission.
    NOTEThe microphone must be a ‘hot’ mic for its audio to be transmitted. In a ‘hot’ mic, the
    PTT is not in series with the mic, and the radio can put the mic into transmit mode.
    The enhanced compact mic, MDRMN4025, is a ‘hot’ mic. 
    						
    							Additional Decode Functions2-37
    TX Cycle: Telegram
    A special 5 tone emergency telegram can be transmitted, to activate emergency mode on the
    central dispatcher’s equipment (e.g. Centro Plus desktop controller). This telegram can also contain
    Status information.
    TX Cycle: Voice Message
    An emergency message can be pre-recorded which is sent automatically when the emergency call
    feature is activated. This message can contain, for example, the user’s location or status which
    would be useful to the recipient, especially if the user is unable to talk.
    Refer to Voice Storage to use this feature.
    13.6.2 On/Off Switch Enable
    The On/Off switch can be programmed to be operational or non-operational when in Emergency
    mode. If the On/Off switch is enabled, then when in standard emergency, it is possible to turn the
    radio off (and therefore reset the emergency mode). If the On/Off switch is disabled, it is not possible
    to turn the radio off. See Power Off Logic section.
    13.6.3 Secret Emergency
    The radio can be set to “Secret Emergency” . The display and LEDs turn off, the alert tones and side
    tones are not generated and the audio is muted; the radio appears to be turned off, even though it is
    in fact transmitting and receiving.
    In “Standard Emergency” the display, LEDs and alert tones function as in normal radio operation
    and they change if the radio changes channel or transmits as part of the emergency operation.
    13.6.4 Emergency Squelch
    The Emergency Squelch can be set different from the standard squelch setting.
    13.6.5 Emergency Debounce
    In order that the emergency mode of operation is not entered into by accident, it is possible to
    programme the period of time that the emergency button must remain pressed, before the radio
    enters emergency mode.
    13.6.6 Emergency Revert Channel
    A default emergency channel can be specified, so that the radio changes to this channel during the
    emergency transmission and reception.
    13.6.7 Emergency Microphone Source
    The microphone source during TX periods is dealer programmable. It can be either the standard
    microphone (which will work even if the PTT is not pressed), or an external microphone wired into
    the 16 pin accessory connector. This external microphone can be hidden within the vehicle to avoid
    the possibility of an attacker being able to disconnect the working microphone (even if the standard
    microphone is ripped out, the radio can still transmit because it is using the hidden microphone). 
    						
    							2-38FEATURES AND BENEFITS
    13.6.8 Emergency Microphone Gain
    It is quite likely, especially if a hidden emergency microphone is used, that the speech level will be
    lower than normal operational situations. Therefore, a special microphone gain can be set for
    emergency operation, to amplify quiet sounds.
    Incoming emergency calls are unique and easily identifiable.
    13.6.9 Exiting Emergency Mode
    Emergency mode can be exited by:
    Completion of a limited number of transmit receive cycles;
    Turning the radio off;
    Power is removed from the radio;
    Receipt of a 5 tone Emergency Reset sequence – stops the emergency cycles and
    returns the radio to normal operation.
    13.6.10 Incoming emergency
    Incoming emergency calls are decoded by the radio. A unique and easily identifiable alert is
    sounded.
    Benefits
    A single button press initiates automatic radio operation in situations where vehicle driver is
    unable to operate radio as normal.
    Immediate and guaranteed communication with your team when you need it most in an
    emergency situation - no unpredictable infrastructure delays.
    Emergency TX/RX cycles allow other radio system users to hear what is happening at the
    emergency site, and to talk to the radio user.
    Secret Emergency provides “covert” communications for sensitive situations.
    Highly flexible configuration to match radio user requirements.
    Emergency reset enables central dispatcher to reset radio remotely from emergency mode.
    13.7 Lone Worker
    Lone Worker is a special form of Emergency mode. The feature enables individuals to work alone
    with added safety. The radio continues to operate as normal providing the radio buttons are pressed
    regularly. However, if none of the radio buttons are pressed for a pre-determined amount of time, the
    radio sounds a distinctive reminder to prompt the user to press one of the buttons.
    If after a further amount of time, the radio user still has not pressed any of the buttons, the radio
    concludes the operator is in need of assistance and automatically makes an emergency call to a
    pre-determined contact number.
    The operation is flexible and can be tailored to meet specific customer requirements.
    The Lone Worker Response time can be set from 1 to 255 minutes, giving sufficient time for a driver
    to leave his vehicle, check a premise and return to the vehicle. The driver could leave a voice or
    status message stating where he is going, so that if he does not return to his vehicle the location is
    transmitted in the emergency call. 
    						
    							Option Board Support2-39
    Benefits
    Added security and safety for individuals who work remotely from their team.
    Added security and safety for individuals or teams who work in hazardous conditions.
    Ensures that in the event of an emergency, communication is established quickly and
    efficiently with all the inherent benefits of emergency operation.
    14.0 Option Board Support
    The functionality of the GM Series radios can be enhanced by installing a third party Option Board.
    The Option Board is plugged into a purpose designed connector fitted on the radio motherboard; no
    soldering of wires is required.
    Option Boards presently available are:
    Voice Storage - (available through Motorola)
    SmarTrunk - (available from SmarTrunk Systems Inc)
    Transcrypt Encryption - (available from Transcrypt International)
    For information regarding the operation of these third party Option Boards, and the considerable
    benefits they provide, please contact the appropriate supplier. Recommended third-party supplier
    internet sites are:
    SmarTrunk Systems Inc - http://www.smartrunk.com
    Transcrypt International - http://www.transcrypt.com
    Benefits
    Radio functionality can be enhanced to match the customers’ requirements.
    The Option Boards are plug-in (no soldering is required). Fitting is quick, easy and does not
    introduce faults.
    14.1 Voice Recorder
    14.1.1 Voice Recorder Feature
    Voice recorder requires voice storage. Voice Storage is standard on the GM380 but on the GM340
    and GM360 an option board needs to be fitted inside the radio.
    Voice Recorder allows the storage, retrieval and deletion of voice messages. The radio can record
    messages received over the air or detected by the radio microphone. A number of different
    messages can be recorded with up to 120 seconds of available record time. The messages are
    remembered by the radio even when the radio is switched off.
    Benefits
    Paperless notepad.
    Record and retrieve important information when you need it.
    For example delivery addresses sent out by a central dispatcher. 
    						
    							2-40FEATURES AND BENEFITS
    14.1.2 Emergency Message Feature (GM360, GM380)
    An emergency message may be pre-recorded using the voice recorder and sent automatically when
    the emergency call feature is activated. This message may contain, for example, the user’s location
    or status which may prove useful to the recipient, especially if, in the emergency situation, the user
    is unable to talk. The user can record just one message which can have a maximum length of 120
    seconds.
    Benefits
    User location and or status sent discreetly without the need to talk into the radio.
    Discreet messages sent between organisations to aid security.
    15.0 User Indications
    15.1 Display (GM360, GM380)
    The GM360 has a 1 line 14-character display, the GM380 has a 4 line 14 character display. The
    displays show channel, address, status, menu and radio status information.
    On the GM360, the default display is programmable as channel, address or status. The other
    functions are displayed when the mode is entered, via the menu or programmable buttons.
    On the GM380, the default display is channel, status and address.
    A line of 13 icons illuminate to indicate useful features such as scan, DTMF mode and missed calls.
    Benefits
    Helpful user information increases user efficiency.
    15.2 Menu and Prompts (GM360/GM380)
    Many of the radio features are contained in a structured menu which allows fast and easy access to
    the feature set. Prompts are given to guide the user through the menu and to understand the radio
    state. The menu and prompts are programmable as:
    English
    Fren ch
    German
    Spanish
    Italian
    Polish
    Russian
    Benefits
    Quick access to the radio features.
    Permits many features to be CPS programmed then accessed in the radio.
    Helpful user information increases user efficiency.
    Choice of 7 languages. 
    						
    							User Indications2-41
    15.3 Keypad (GM360 with SMART mic, GM380)
    A touch tone keypad may be used for dialing a phone number (DTMF), for changing channel or
    entering an address or status number.
    Benefits
    Allows rapid channel, address and status selection; particularly useful on a large or complex
    system.
    Extends the DTMF feature.
    15.3.1 Keypad Lock/Unlock (GM360, GM380)
    The Keypad Lock feature allows the keypad keys and menu keys to be locked in order to eliminate
    accidental key presses.
    Benefits
    Prevents accidental key presses.
    Deterrent to non-users tampering with the radio.
    15.4 Backlight (GM360, GM380)
    Backlight illuminates the radio display, keypad and menu navigation keys.
    Theradiocanbeprogrammedtohavethebacklight:
    Permanently on;
    Permanently off;
    On for a timed period - on power up, if the display changes and for any button or key press,
    thebacklightturnsonforaprogrammedperiodoftime.
    Backlight brightness, of the display, keypad and menu buttons, can also be set by the user via the
    menu.
    Benefits
    Ease of use giving clear indication of the keys and display especially in subdued light.
    Allows the radio to be used in a wider variety of environments.
    15.5 Alerts
    15.5.1 Programmable Alerts
    There are eighteen different alerts, 2 ring tones and keypad feedback tones. Each can be
    programmed as:
    Disabled
    Variable volume (relative to volume setting)
    Fixed (programmed) 
    						
    							2-42FEATURES AND BENEFITS
    Benefits
    Audible indicators enable users to hear the call progress without having to look at the radio.
    Improves the “user friendliness” of radio operation.
    Specific user requirements can be met.
    Volume of alert tones can be linked to received volume level.
    15.5.2 Escalert
    Escalert allows the volume of incoming call indications to steadily increase.
    Benefits
    Attracts users attention to incoming calls.
    Helps reduce time to answer calls - improves efficiency.
    Helps promote efficient radio operation in high noise environments.
    16.0 Installation
    16.1 Control Heads
    The control head on the mobiles can be disconnected from the transceiver eg for remote mount
    installation. It must be noted that although the control heads on different models of mobile are
    physically interchangeable, the software functionality is NOT interchangeable; for example, a
    GM360 control head will not work on a GM340 transceiver, or via versa.
    16.2 Remote Mount
    Each of the mobile radios can be installed in a remote mount configuration. The control head and
    transceiver are separated, and reconnected via a length of cable. This allows the head to be
    mounted where it can be seen easily and the transceiver to be mounted somewhere else eg the car
    boot. This is useful if space is limited, and also reduces the probability of theft.
    The cable to connect the control head and transceiver is flat 8 wire telephone cable with small
    telephone telco connectors on the ends. As the connectors are so small, the cabling can be routed
    through the vehicle more easily, usually using just the conduits normally available and not having to
    drill any extra.IMPORTANT:
    If the wrong control head is connected to the transceiver, the
    radio will not work! 
    						
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