Netgear Dgn 2200 M Manual

Troubleshooting101
 N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition
Basic Functioning
After you turn on power to the router, the following sequence of events \
should occur:
1. 
When power is first applied, verify that the Power LED is on.
2.  After approximately 10 seconds, verify the following:
•     The LAN Ports LEDs are lit for any local ports that are connected.
•     The DSL LED is lit.
If the DSL link LED is lit, a link has been established to the connected\
 device. If a LAN 
port is...

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N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition 
If any of the above conditions does not occur, see the following table.
Table 13.  Troubleshooting with the LEDs 
 
SituationRecommended action
Power LED is off. If the Power and other LEDs are off when your router is turned on:
• Make sure the power cord is securely connected to your router and t\
hat 
the power supply adapter is securely connected to a functioning power 
outlet. 
• Check that you are using the power adapter...

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 N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition
Cannot Log In to the Wireless-N Modem Router
If you are unable to log in to the wireless modem router from a computer\
 on your local 
network, check the following:
•     If you are using an Ethernet-connected computer, check the Ethernet conn\
ection 
between the computer and the router as described in the previous section\
.
•      Make sure that your computer’s IP address is on the same subnet as th\
e router. If you are...

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N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition 
Troubleshoot the Internet Connection
If your router is unable to access the Internet, you should check the AD\
SL or mobile 
broadband connection, then the WAN TCP/IP connection. 
DSL Link
If your router is unable to access the Internet, you should first determ\
ine whether you have an 
ADSL link with the service provider. The state of this connection is ind\
icated with the Internet  LED.
DSL LED Is Green or Blinking Green
If...

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 N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition
Internet Port LED Is Red
If the Internet Port LED is red, the device was unable to connect to the\
 Internet. Verify the 
following:
•     Check that your login credentials are correct, or that the information y\
ou entered on the 
Basic Settings screen is correct.
•     Check with your ISP to verify that the multiplexing method, VPI, and VCI\
 settings on the  ADSL settings screen are correct.
•     Check if your ISP has a...

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N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition 
•     Your ISP allows only one Ethernet MAC address to connect to Internet and\
 might check 
for your computer’s MAC address. In this case, do one of the followin\
g:
- Inform your ISP that you have bought a new network device, and ask them \
to use the 
router’s MAC address.
- Configure your router to spoof your computer’s MAC address. This can \
be done in the 
Basic Settings screen. 
Troubleshoot PPPoE or PPPoA
The PPPoE...

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 N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition
Troubleshoot a TCP/IP Network Using the Ping Utility
Most TCP/IP terminal devices and routers contain a ping utility that sen\
ds an echo request 
packet to the designated device. The device then responds with an echo r\
eply. You can 
easily troubleshoot a TCP/IP network by using the ping utility in your c\
omputer.
Test the LAN Path to Your Wireless-N Modem Router
You can ping the router from your computer to verify that the...

Troubleshooting108
N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition 
where IP address is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section\
 are displayed. If you do 
not receive replies:
•     
Check that your computer has the IP address of your router listed as the\
 default wireless 
modem router. If the IP configuration of your computer is assigned by DH\
CP, this 
information will not be visible in your...

Troubleshooting109
 N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition
time from one of several network time servers on the Internet. Each entr\
y in the log is 
stamped with the date and time of day. Problems with the date and time f\
unction can include:
•     Date shown is January 1, 2000. 
Cause. The router has not yet successfully reached a network time server\
. Check that 
your Internet access is configured correctly. If you have just completed\
 configuring the 
router, wait at least 5...

110
A
A.   Technical Specifications and Factory 
Default Settings
This appendix includes technical specifications for the N300 Wireless AD\
SL2+ Modem Router 
DGN2200M Mobile Edition.
Specifications
Table 14.  Specifications  
SpecificationDescription
Network protocol and 
standards compatibility TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or 
Routed Ethernet, and RFC 1577 Classical IP over ATM
Power adapter North America: 120V, 60 Hz, input
UK, Australia: 240V, 50 Hz, input
Europe:...