Netgear Dgn2200v4 N300 Wireless Adsl2 Plus Modem Router User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USAOctober 2015
202-11157-02
N300 Wireless ADSL2+ 
Modem Router
Model DGN2200v4
User Manual 
						

							 
2 N300 Wireless ADSL2+ Modem Router DGN2200v4 
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR 
support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are 
used for reference purposes only. 
						

							3
Contents
Chapter 1 Hardware Setup
Unpack Your Modem Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Hardware Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Back Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Position Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
ADSL Microfilters  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
One-Line ADSL Microfilter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Two-Line ADSL Microfilter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Summary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Cable Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Chapter 2 Access the Modem Router
Modem Router Setup Preparation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Gather ISP Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Types of Logins and Access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Use NETGEAR genie after Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Upgrade the Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Wi-Fi Protected Setup (WPS) Method  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Chapter 3 NETGEAR genie Basic Settings
Internet Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . . . . . . . .  30
Set Up a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
View Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32 
						

							 
4 N300 Wireless ADSL2+ Modem Router DGN2200v4 
Chapter 4 NETGEAR genie Advanced Home
NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
Setup Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
WPS Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
WAN Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Specify DHCP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Quality of Service (QoS) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
WMM QoS for Wireless Multimedia Applications  . . . . . . . . . . . . . . . . . . . . . .  43
Set Up QoS for Internet Access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Chapter 5 USB Storage
USB Drive Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Connect a USB Storage Device to the Modem Router  . . . . . . . . . . . . . . . . . . . .  49
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
Access the USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
File-Sharing Scenarios  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
View a USB Device Attached to the Modem Router  . . . . . . . . . . . . . . . . . . . . . .  53
USB Storage Device Network and Access Settings  . . . . . . . . . . . . . . . . . . . . . . .  54
Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
Set Up Firewall Rules to Control Network Access . . . . . . . . . . . . . . . . . . . . . . . . .  60
Port Triggering to Open Incoming Ports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Port Forwarding to Permit External Host Communications  . . . . . . . . . . . . . . . .  62
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . . . . . .  63
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Add a Custom Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  64
Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Set Up Port Triggering  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Schedule When to Block the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
Security Event Email Notifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Chapter 7 Administration
Update the Modem Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Internet Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74 
						

							 
5  N300 Wireless ADSL2+ Modem Router DGN2200v4
Wireless Settings (2.4 GHz)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76
View Logs of Web Access or Attempted Web Access  . . . . . . . . . . . . . . . . . . . . .  77
Manage the Configuration File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Chapter 8 Advanced Settings
Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Control the Wireless Radio  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
View or Change WPS Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Set Up a Wireless Access List by MAC Address  . . . . . . . . . . . . . . . . . . . . . . . .  84
Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Static Routes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Requirements for Entering IPv6 Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Auto Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
IPv6 Auto Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
IPv6 Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
IPv6 PPPoE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
Traffic Meter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 9 Virtual Private Networking
Overview of VPN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Client-to-Gateway VPN Tunnels  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Gateway-to-Gateway VPN Tunnels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Set Up a Client-to-Gateway VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Add a Gateway-to-Gateway VPN Tunnel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Activate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
View or Change the Status of a VPN Tunnel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deactivate a VPN Tunnel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Delete a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Auto Policy Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Add or Edit a VPN Auto Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Add or Edit a Manual VPN Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 
						

							 
6 N300 Wireless ADSL2+ Modem Router DGN2200v4 
Chapter 10 Troubleshooting
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power LED Is Red  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
LAN LED Is Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cannot Log In to the Modem Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
ADSL Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Obtaining an Internet IP Address  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Troubleshoot PPPoE or PPPoA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
TCP/IP Network Not Responding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Test the LAN Path to Your Modem Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 123
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Appendix A Supplemental Information
Factory Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 
						

							7
1
1.   Hardware Setup
The N300 Wireless ADSL2+ Modem Router DGN2200v4 provides an easy and secure way to 
set up a wireless home network with fast access to the Internet. You can connect the modem 
router to a high-speed digital subscriber line (DSL) or behind a fiber cable modem using an 
Ethernet WAN interface.
If you have not already set up your new modem router using the installation guide that comes in 
the box, this chapter walks you through the hardware setup. 
Chapter 2, Access the Modem 
Router, explains how to set up your Internet connection.
This chapter contains the following sections:
•Unpack Your Modem Router 
•Hardware Features 
•Position Your Modem Router 
•ADSL Microfilters 
•Cable Your Modem Router 
For more information about the topics covered in this manual, visit the support website at 
http://support.netgear.com.
If you want instructions about how to wall-mount your modem router, see Wall-Mount Your 
Router at 
http://support.netgear.com/app/answers/detail/a_id/18725. 
						

							Hardware Setup 8
N300 Wireless ADSL2+ Modem Router DGN2200v4 
Unpack Your Modem Router
Your box should contain the following items:
ADSL
Phone
Line
Your package might contain more items. 
The filter or splitter provided depends on 
the region, and in some locations, a CD 
is included.N300 Modem Router
Ethernet cable
Phone cable
Power adapter
Filter/splitter
Figure 1. Package contents
If any parts are incorrect, missing, or damaged, contact your NETGEAR de\
aler. Keep the 
carton and original packing materials in case you need to return the pro\
duct for repair. 
Hardware Features
Before you cable your modem router, take a moment to become familiar wit\
h the front panel, 
back panel, and label. Pay particular attention to the LEDs on the front\
 panel. 
						

							Hardware Setup 9
 N300 Wireless ADSL2+ Modem Router DGN2200v4
Front Panel
The modem router front panel has the status LEDs and icons shown in the \
figure. The WiFi 
and WPS icons are buttons.
WPS button
WiFi On/Off button
Internet
DSL
Ethernet WAN
USB
LAN ports (1-4)
Power
Figure 2. Front panel LEDs and icons
The following table describes the LEDs, icons, and buttons on the front \
panel.
Table 1.  Front panel icons for buttons and LEDs  
IconDescription
WPS button • Pressing this button lets you use Wi-Fi Protected Setup (WPS) to join \
the 
network. (see Wi-Fi Protected Setup (WPS) Method on page  20). 
•  Solid green . Wireless security has been enabled.
•  Blinking green . A 
 WPS-capable  device  is  connecting  to  the  device.
•  Off. WPS is not enabled. 
WiFi On/Off button Pressing this button turns on and off the wireless radio in the modem router. By 
default, WiFi is on.
• Solid green . There 
 is WiFi connectivity.
•  Blinking green . Data is being transmitted or received over the WiFi link.
•  Off. 
There is no WiFi connectivity. You can still plug an Ethernet cable into one 
of the LAN ports to get wired connectivity. For more information about the use of 
this button, see Advanced Wireless Settings  on page  82. 
						

							Hardware Setup 10
N300 Wireless ADSL2+ Modem Router DGN2200v4 
Internet• 
Solid green . You have an Internet connection. If the connection timed out based 
on the setting you entered in the Internet Setup screen, but the DSL con\
nection 
is still present, the LED stays green. If the Internet connection is dro\
pped for any 
other reason, the LED turns off. 
•  Solid red . The 
 Internet (IP) connection failed. For troubleshooting information, 
see  Troubleshoot the Internet Connection  on page  120.
•  Blinking green . Data is being transmitted over the DSL port.
•  Off. No Internet connection is detected or the device is in bridge mode (a\
n 
external device handles the ISP connection).
DSL
•  Solid green . You have a DSL connection. In technical terms, the DSL port is 
synchronized with an ISP’s network-access device.
•  Blinking green . 
 The modem router is negotiating the best possible speed on the 
DSL line.
•  Solid red . 
 The DSL connection could not be established.
•  Off. 
The unit is off or there is no DSL link established.
WAN Network
•  Solid green . The modem router obtained a WAN IP address over Ethernet WAN 
port 4 and the Internet connection is established.
•  Off. Ethernet W
 AN port 4 is not being used as a WAN port, or the ISP has not 
yet assigned an IP address over this port. 
USB
•  Solid green . A USB device is connected and ready to use.
•  Blinking green . 
 A USB device is in use.
•  Off. No USB device connected, or someone clicked the Safely Remove 
Hardware button, or an error has occurred with the device. 
LAN (1-4)
•  Solid green . The LAN port has detected an Ethernet link with a device.
•  Off. No link is detected on this port.
Power
•  Solid green . Power is supplied to the modem router.
•  Solid red . POST (power-on self-test) failed or a device malfunction has 
occurred.
•  Off. Power is not supplied to the modem router.
•  Blinking . When the Restore Factory Settings button is pressed for 6 seconds 
(pressing it briefly resets the unit, the Power LED blinks red three ti\
mes and then 
turns green as the modem router resets to the factory defaults.
Table 1.  Front panel icons for buttons and LEDs (continued)
IconDescription