Netgear Ex2700 N300 Wifi Range Extender User Manual

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Turn Password Protection Off and On
We recommend that you leave password protection on to help keep your netw\
ork secure. 
You can turn password protection off and on.
To turn password protection off or on:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
3.  When prompted, enter your email address and password.
4.  If your browser displays the Menu  icon 
, click it.
The extender menu displays.
5.  Select  Settings > Password Settings.
The Password Settings page displays.
6.  Select the Password Off or  Password On radio button.
7.  Click the  SA
 VE button.
Your settings are saved.
Recover a Forgotten User Name or Password
If you changed the password to access the extender and set up password r\
ecovery, you can 
recover your password if you lose it.
To recover your password to access the extender:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
You are prompted to enter a user name and password.
3.  Click the  Username & Password Help  link.
A page displays requesting the answers to your security questions.
If you forgot the answers to your security questions, restore the extend\
er’s factory 
settings and set up your login credentials again. See Return the Extender to Its Factory 
Default Settings on page  34 and Chapter 2, Get Started.
4.  Enter the saved answers to your security questions.
5.  Click the  NEXT button.
Your email and password are displayed.
6.  Click the  BACK button. 
						

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A login window opens.
7.  Log in to the extender. 
Automatically Adjust for Daylight Saving Time
To set up the extender to automatically adjust for daylight saving time:
1. On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net . 
3.  When prompted, enter your email address and password.
4.  If your browser displays the  Menu icon 
, click it.
The extender menu displays.
5.  Select  Do More > 
 Access Schedule.
The Access Schedule page displays.
6.  Select the  Automatically adjust for daylight savings  time check box.
7.  Click the  SA
 VE button.
Your settings are saved.
Manually Set the Extender Clock
To manually set the extender clock:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net . 
3.  When prompted, enter your email address and password.
4.  If your browser displays the  Menu icon 
, click it.
The extender menu displays.
5.  Select  Do More > 
 Access Schedule.
The Access Schedule page displays.
6.  In the Extender Clock section, select the  Manual radio button.
7.  T
o specify the time, complete the fields or click the Sync Clock button to synchronize the 
extender time to the time on the computer or WiFi device that you are us\
ing.
8.  Click the  SA
 VE button.
Your settings are saved. 
						

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Back Up and Manage the Extender Configuration
When the extender works correctly after initial setup, we recommend that\
 you back up the 
extender configuration settings. After you back up the settings, if you change the extender 
configuration settings but are not content with the new settings, you ca\
n restore the extender 
configuration to the backed-up settings.
Back Up the Configuration Settings
You can back up the configuration file of the extender.
To back up the extender  configuration settings:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
3.  When prompted, enter your email address and password.
4.  If your browser displays the Menu  icon 
, click it.
The extender menu displays.
5.  Select  Settings > Other Settings.
6. Click the  BACKUP  button.
Your browser extracts the configuration file from the extender. By defaul\
t, the name of the  backup file is NETGEAR_EX2700.cfg.
7.  If your browser is not set up to save downloaded files automatically
 , locate where you want 
to save the file. 
Restore the Configuration Settings
You can restore the configuration file of the extender to a previously sa\
ved configuration file.
To restore the extender  configuration settings:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
3.  When prompted, enter your email address and password. 
						

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4. If your browser displays the  Menu icon , click it.
The extender menu displays.
5.  Select  Settings > Other Settings.
6. Click the  BROWSE  button.
7.  Locate and select the previously saved backup file.
By default, the name of the backup file is NETGEAR_EX2700.cfg.
CAUTION:
After you click the  RESTORE button, do not try to go online, turn off the 
extender, shut down the computer, or do anything else to the extender 
until it finishes restarting. 
8.  Click the  REST
 ORE button. 
A confirmation pop-up window opens.
9.  Confirm your decision.
The extender configuration is restored and the extender restarts. This process takes  about one minute.
Return the Extender to Its Factory Default Settings
Under some circumstances (for example, if you lose track of the changes\
 that you made to 
the extender settings), you might want to erase the configuration and r\
eset the extender to 
factory default settings.
To reset the extender to factory default settings, you can either use the\
 Factory Reset button  or log in to the extender and reset it. 
For a list of factory default settings, see Factory Default Settings  on page
  43.
To use the Factory Reset button to return the extender to factory default\
 settings:
CAUTION:
This process erases any settings that you configured in the extender. 
						

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1. Insert a straightened paper clip into the hole of the  Factory Reset button and hold it for 
about seven seconds.
Factory Reset
button
2.  Release the button.
CAUTION:
Do not try to go online, turn off the extender, shut down the computer, or 
do anything else to the extender until it finishes restarting. 
The extender resets and restarts. This process takes about one minute.
To log in to the extender and reset the extender’s to factory settings:
CAUTION:
This process erases any settings that you configured in the extender.
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
3.  When prompted, enter your email address and password.
4.  If your browser displays the Menu  icon 
, click it.
The extender menu displays. 
						

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5. Select  Settings > Other Settings.
CAUTION:
After you click the  RESET button, do not try to go online, turn off the 
extender, shut down the computer, or do anything else to the extender 
until it finishes restarting. 
6.  Click the  Factory Reset button. 
A confirmation pop-up window opens.
7.  Confirm your decision.
The extender returns to its factory settings and restarts. This process takes about one  minute.
Update the Firmware
Unless you changed the settings in the Firmware Update page previously, the extender is set 
up to check for new firmware automatically at login.
To check manually for new firmware and, if available, update the firmware\
:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net . 
3.  When prompted, enter your email address and password.
4.  If your browser displays the  Menu icon 
, click it.
The extender menu displays. 
						

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5. Select  Settings > Firmware Update.
6. Click the  CHECK ONLINE  button.
7.  If new firmware is available, follow the onscreen prompts to download it\
 onto your computer
 .
Note: You might need to unzip the firmware file.
8.  Click the  BROWSE button.
9.  Locate and select the new firmware file.
The firmware file name ends with a  .img extension.
CAUTION:
After you click the UPLOAD button, do not try to go online, turn off the 
extender, shut down the computer, or do anything else to the extender 
until it finishes restarting. 
10.  Click the  UPLOAD button.
The firmware update starts  and the extender restarts. 
 The firmware update process takes 
a couple of minutes.
Restart the Extender Remotely
You can log in to the extender and restart it. When the extender restarts\
, all computers and  WiFi devices that are connected to its WiFi network are automatically di\
sconnected.
To restart the extender remotely:
1.  On a computer or WiFi device that is connected to the extender network, \
launch a web 
browser

. 
2.  In the address field of your browser
 , enter www.mywifiext.net. 
3.  When prompted, enter your email address and password.
4.  If your browser displays the Menu  icon 
, click it.
The extender menu displays.
5.  Select  Settings > Other Settings. 
						

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38 N300  WiF Range Extender 
The Other Settings page displays.
6. Click the RESTART button and click the Ye s button to confirm.
The extender restarts, which takes about two minutes. 
						

							39
5
5.   FAQs and Troubleshooting
This chapter covers the following topics: 
•FAQs
•Cannot Connect to the Extender
•Cannot Join a WiFi Network and Receive an Error Message 
						

							FAQs and Troubleshooting 
40 N300  WiF Range Extender 
FAQs
This section provides answers for difficulties you might experience with the extender.
I forgot my login email address and password. What can I do?
In the login window, click the Username & Password Help link to answer the security 
questions that you set up during the initial setup.
If you forgot the answers to your security questions, do the following to set up your login 
credentials again:
1. Restore the extender to its factory default settings.
2. Launch a web browser.
3. Enter www.mywifiext.net in the address field of the browser.
The New Extender Setup page displays.
4. Click the NEW EXTENDER SETUP button.
5. When prompted, complete the fields on the page to set up your login credentials again.
Can I connect the extender to the router or access point with an Ethernet cable?
No. The extender is designed to use WiFi to connect to the router or access point.
The web browser setup keeps asking me for my network password (passphrase) or 
security key, and I am sure that I entered the correct password. What can I do?
The extender is probably placed at the borderline of the range covered by the router or 
access point. 
If you are using WEP security, make sure that you are typing the network password in the 
correct field.
I am connected to the extender network and I launched a browser. Why can’t I see the 
web browser setup?
Try these troubleshooting steps:
•Make sure that your computer is set up to use DHCP (most are).
•Make sure that the Device Link LED is green and that you are using a valid IP address.
•Relaunch the web browser and type www.mywifiext.net in the address field. Type your 
email address and password and click the LOG IN button.