Netgear Ex2700 N300 Wifi Range Extender User Manual

							FAQs and Troubleshooting 
41  N300 WiF Range Extender
Cannot Connect to the Extender
If you cannot connect to the extender, determine what prevents you from connecting:
•If you forgot your user name or password, click the Username & Password Help link. 
For more information, see 
FAQs on page 40.
•If your browser displays an error page, include http:// in the address field of your browser 
by typing http://www.mywifiext.net.
•If you already set up the extender but can no longer connect to it over WiFi, check to see 
if the Device Link LED is off or red.
•If you cannot get a WiFi connection working, you can use an Ethernet cable to connect 
your computer to the extender. 
Cannot Join a WiFi Network and Receive an Error Message
To join a WiFi network, you must know its network name (also called the SSID) so that you 
can select it. If the network is secure, you must know the passphrase or key. If the extender 
does not connect to the network that you select, the cause might be one of the following:
•It is possible that you typed the network name, passphrase, or key incorrectly. Use Smart 
Setup (see 
Run Smart Setup Installation on page 14) to select a WiFi network and retype 
the passphrase or key. The passphrase or key is case-sensitive. For example, 
PASSWORD25 is not the same as Password25 or password25.
•If the extender cannot detect your WiFi network, check to see if your WiFi network is still 
working. Make sure that the WiFi router is turned on. If possible, move the extender 
closer to the WiFi router. 
•If the extender Device Link LED is red, the WiFi connection between the WiFi router and 
the extender is poor. You can establish the best connection with a clear line of sight 
between the extender and the WiFi router. Make sure that no physical obstacles exist 
between the extender and the WiFi router, and try to move the extender closer to the WiFi 
router.
If you use Smart Setup, and the extender does not connect to the WiFi router, does not 
connect to the Internet, or cannot get an IP address from the WiFi router, Smart Setup 
displays a message to notify you that the extender is not configured.
To run Smart Setup again, click the YES button. To manually configure the extender, click the 
NO, CONFIGURE MANUALLY button. 
						

							42
A
A.   Supplemental Information
This appendix includes the following sections:
•Factory Default Settings 
•Technical Specifications  
						

							 Supplemental Information43
 N300
 WiF  Range Extender
Factory Default Settings
The following table includes the factory settings for the extender. You can use the  Factory 
Reset  button or the Erase feature to return the extender to these settings. (\
See Return the 
Extender to Its Factory Default Settings on page  34.)
Table 2.  Factory settings
FeatureSetting
Setup Wizard Enabled
WiFi communication Enabled
WiFi network name (SSID) NETGEAR_EXT
Security Disabled
Transmission speed Auto
1
1. Maximum WiFi signal rate (IEEE Standard 802.11). Actual throughput \
will vary. Network conditions and environmental 
factors, including volume of network traffic, building materials and con\
struction, and network overhead, lower actual data 
throughput rate.
Country/region Varies by region
Operating mode 802.11n, 802.11g, 802.11b
Data rate Up to 300 Mbps
DHCP  Client enabled
Technical Specifications
The following table includes the product specifications.
Table 3.  Technical specifications  
Extender Specifications
Network protocol and standards 
compatibility Data and routing protocols: TCP/IP, DHCP server and client, DNS relay
Physical specifications • Dimensions: 67 x 55 x 34 mm (2.64 x 2.17 x 1.34 in.)
•  W
eight: 98 g (3.46 oz)
Environmental • Operating temperature: 32° to 140°F (0° to 40°C)
•  Operating humidity: 90% maximum relative humidity
 , 
noncondensing
•  Electromagnetic emissions: Meets requirements of FCC Part 15 
Class B.
Interface • Local: 10BASE-T
 , 100BASE-Tx, RJ-45
•  802.1
1n, 802.11g, 802.11b