Nitsuko 124i/384i Software Manual

							Operation
Calling an extension from your DSS Console:
1.(Optional for 384i) Press EXT.1 or EXT.2 to select the range.
In 124i, pressing EXT.2 accesses Direct Line Selection.
2. Press DSS Console key.
If the call voice-announces, you can make it ring by dialing 1.
If you don’t have Handsfree, you must lift handset to speak.
Extension Busy Lamp Field
When the DSS key is... The assigned extension is...
On Busy on a call 
Off Idle
Flashing fast In Do Not Disturb 
Placing a trunk call from your DSS Console:
1.(124i Only) Press EXT.2.
2. Press DSS Console key assigned to trunk.
3. Dial outside number.
If you don’t have Handsfree, you must lift the handset to speak.
Trunk Busy Lamp Field 
When the DSS key is... The assigned trunk is...
On Busy on a call 
Off Idle 
Flashing slowly Ringing 
Answering a trunk call from your DSS Console:
1. Press flashing DSS Console key assigned to trunk.
If you don’t have Handsfree, you must lift the handset to speak.
Calling a Door Box from your DSS Console:
1. Press DOOR.
2. Press DSS Console key for Door Box you want to call (1-8).
If you don’t have Handsfree, you must lift the handset to talk to the Door Box.
Door Box Busy Lamp Field 
When the DSS key is...  The assigned Door Box is... 
On Busy or ringing in 
Off Idle 
Features D-M
Direct Station Selection (DSS) Console
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							Operation (Cont’d)
Transferring a call using your DSS Console:
1. Place or answer call.
If you are on an Intercom call, press HOLD before going to the next step.
2. Press DSS key for extension that will receive transfer.
You cannot Transfer to an extension that is busy or in Do Not Disturb.
3. (Optional) Announce call.
If called party doesn’t want the call, press flashing line or CALL key to retrieve it.
4. Press SPK to hang up.
Making a External Page using your DSS Console:
1. Press PAGE.
2. Press DSS Console External Page zone key (1-8).
If the zone you want is busy, try again later.
If you don’t have Handsfree, lift the handset to make your announcement.
External Page Busy Lamp Field
When the DSS key is... The External Page zone is... 
On Busy 
Off Idle
 Making an Internal Page using your DSS Console:
1. Press GROUP.
2. Press DSS Console Internal Page zone key (Group key 1-32).
If the zone you want is busy, try again later.
If you don’t have Handsfree, lift the handset to make your announcement.
Internal Page Busy Lamp Field 
When the DSS key is...  The Internal Page zone is... 
On Busy 
Off Idle 
Switching the Night Service mode from your DSS Console:
1. Press Night Service key (NIGHT, DAY, BREAK or NITE 2).
Night Service Busy Lamp Field
When this key is ON... The system is in the...
NIGHT Night Mode
DAY Day Mode
BREAK Rest Mode 
NITE2 Midnight Mode
Features D-M
Direct Station Selection (DSS) Console
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							Operation (Cont’d)
Activating DSS Console Alternate Answer:
1. Press ALT.
You hear a short confirmation tone.
If you hear a long tone, you cannot enable Alternate Answer. Another user has already enabled
your console as their Alternate Answer destination.
Alternate Answer Busy Lamp Field 
When the ALT key is... Alternate Answer is... 
On Enabled 
Off Disabled 
Using a DSS Console key as a One-Touch or Programmable Function Key:
You can store Service codes, Programmable Function Key codes and other digits under DSS
Console keys.  The stored code can not be longer than four digits.
1. Press DSS Console key for function.
For example, you can Forward your calls by pressing CALL + DSS Key + 1 + destination.  Your
DSS key must have been previously programmed for the Call Forward feature.
Features D-M
Direct Station Selection (DSS) Console
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							Directed Call Pickup
Description
 124i Available. 384i Available.
Directed Call Pickup permits an extension user to intercept a call ringing another extension. This allows a user
to conveniently answer a co-worker’s call from their own telephone. With Directed Call Pickup, an extension
user can pick up:
•Trunk calls  (i.e., Ring Group calls)
•Direct Inward Lines
•Transferred trunk calls
•Transferred Intercom calls
•Ringing and voice-announced Intercom calls
Conditions
(A.) Directed Call Pickup does not pick up calls recalling an extension (such as Hold and Transfer recalls).
(B.) An extension can use Directed Call Pickup to intercept calls to which it is denied access in Programs
0911 and 0912.
Default Setting
Enabled.
Programming
None
Related Features
For other features which let you cover a co-worker’s calls, refer to:
•Department Calling
•Group Call Pickup
•Hotline
•Multiple Directory Numbers
•Secretary Call Pickup
Voice Mail
Voice Mail Park and Page also uses the Directed Call Pickup code.
Operation
To use Directed Call Pickup to intercept a call to a co-worker’s extension:
1. At keyset, press idle CALL key.
OR
At single line set, lift handset.
2. Dial **.
3. Dial number of extension whose call you want to intercept.
If more than one call is coming in, the system sets the priority for which call it will answer first.
Features D-M
Directed Call Pickup
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							Directory Dialing
Description
 124i Not available. 384i Available.
- Requires Base 2.13 or EXCPRU
2.18 or higher.- Requires system software 3.06.02 or
higher.
Directory Dialing allows a display or Super Display keyset user to select a co-worker or outside call from a list
of names, rather than dialing the phone number. There are four types of Directory Dialing:
•C - Company (Common) Abbreviated Dialing
•D  - Department (Group) Abbreviated Dialing
•P - Personal Abbreviated Dialing (One-Touch) Keys
•X - Co-worker’s extensions
Conditions
(A.) Directory Dialing sorts directory names in alphabetical order (based on the first four characters of the
name) when the system starts up or reboots. In addition, the system will re-sort extension names when:
– You change Program 1002 (Extension Tenant).
– You change Program 0502 (Extension Numbers and Names).
– Any user dials 800 and changes their extension’s name.
(B.) Directory Dialing follows all the programmed options and conditions for Abbreviated Dialing, Intercom
Calling and One-Touch Calling.
Default Setting
Enabled.
Programming
No No Yes
Yes
Stop
In 0405 Item 10, change the
Interdigit Time to meet the
systems requirements.
When the user waits
between Directory Dialing
steps, does Directory
Dialing cancel at the proper
time?
In 1006, do not assign a
Directory Dialing key (code
1082).In 1006, assign a Directory
Dialing key (code 1082).Should extension be able to
review Directory Dialing
entries while on a call?
Start
Features D-M
Directory Dialing
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							Programming (Cont’d)
➣
0405 - System Timers (Part A), Item 10: Intercom Interdigit Time
If a user waits longer than this interval between Directory Dialing steps, Directory Dialing automat-
ically cancels.
➣1006 - Programming Function Keys (Part A)
If you want a display keyset to be able to review Directory Dialing entries while on a call, assign a Direc-
tory Dialing key (code 1082).
Related Features
None
Operation
To use Directory Dialing from a display keyset:
1. Do not lift handset or press SPK.
2. Dial 3.
 OR
Press Directory Dialing key (PGM 1006 or SC 851: 1082).
 OR
Press DIRECTORY (Super Display only).
If you wait too long between your selections, Directory Dialing automatically cancels.
3. Dial type of Directory Dialing from the table below.
Pressing this key . . . Selects Directory Dialing for . . .
2C
Company (Common) Abbreviated Dialing
3DDepartment (Group) Abbreviated Dialing
7PPersonal Abbreviated Dialing (One-Touch ) Keys
9XExtensions
Directory Dialing follows any feature restrictions that your system may have enabled. For exam-
ple, if your extension cannot normally use Common Abbreviated Dialing, Directory Dialing can’t ac-
cess it either.
If you dial 7 from a Super Display keyset, your One-Touch Key names will display. Pressing 


or 
 scrolls through the names in key number order (not alphabetically).
4. Dial the first letter/number for the name/number you want to call.
For example, dial 2 if the name begins with A, B, C or 2. 
If the name begins with Q or Z, dial 0.
5. Look at your phone’s display and dial the digit for the letter/number selected in step 4 above.
For example, if you dialed 2 in step four, you’ll see: 1=A  2=B  3=C  4=2.
You’ll want to dial 1 to select the letter A, 2 to select B and so on.
The first name/number that begins with your selection displays.
If you see, UNLISTED NAME, there is no name stored for your selection.
If you have a Super Display keyset, the first 10 numbers that match your selection will display.
To see the next 10 matches, press [SCROLL]. To see the previous 10 matches, press [->].
6. Press VOLUME 

 or 
 to scroll through all the names/numbers that begin with that letter/number.
 OR
Lift handset or press DIAL, CALL1 or SPK to place the selected call.
If you selected an outside call, the call will route according to your system’s Trunk Group
Routing/ARS setup.
Features D-M
Directory Dialing
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							Operation (Cont’d)
To cancel Directory Dialing:
7. Press CLEAR.
To review your Directory Dialing entries while on a call:
1. Press Directory Dialing key (PGM 1006 or SC 851: 1082).
Features D-M
Directory Dialing
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							Distinctive Ringing, Tones and Flash Patterns
Description
 124i Available. 384i Available.
- Customizing the Keyset Splash Tone,
Keyset Confirmation Tone, Trunk
Ring Tone, Intercom Ring Tone and
Alarm Ring Tone requires Base 2.13,
EXCPRU 2.18 or higher.- Customizing the Keyset Splash Tone,
Keyset Confirmation Tone, Trunk
Ring Tone, Intercom Ring Tone and
Alarm Ring Tone requires system
software 3.04 or higher.
Distinctive Ringing, Tones and Flash Patterns provide extension users with audible and visual call status signals.
This lets users tell the types of calls by listening to the ringing/tones and watching the keys.  It also helps users
monitor the progress of their calls.  In addition, Distinctive Ringing lets keyset users customize their Intercom
and trunk call ringing.  This is helpful for users that work together closely.  For example, if several co-workers
set their keysets to ring at different pitches, the co-workers can always tell which calls are for them.  Refer to the
following tables at the beginning of this section:
Table 1-7 System Tones
Table 1-9 System Ring Rates
Table 1-10 System Flash Rates
You can also customize the tones the system uses for splash tone, confirmation tone, trunk ring tone, Intercom
ring tone and Alarm ring tone. Refer to the chart below and the Programming section for more details.
Distinctive Ringing, Tones and Flash Patterns
Program Description
0109 - Keyset Splash Tone Set the frequency of the system’s splash tone. This is the
tone the system uses, for example, to alert the user of an
incoming voice-announced Intercom call.
0110 - Keyset Confirmation Tone Set the frequency and duration of the Dial Pad
Confirmation Tone. When an extension user enables Dial
Pad Confirmation Tone (Service Code 824), they hear this
tone each time they press a key.
0111 - Trunk Ring Tone Set the trunk ring tones, which are the tones a user hears
when a trunk rings an extension.
0112 - Intercom and Alarm
Ring ToneSet the Intercom and the External Alarm Sensor ring tones.
Conditions
None
Default Setting
Enabled.
Features D-M
Distinctive Ringing, Tones and Flash Patterns
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							Programming
No YesNo Yes
In 0110, select a
new frequency
and duration for
the Dial Pad
Confirmation
Tone.
In 0109, select
a new keyset
splash tone
frequency.
(384i Ony) Do you wnat to
change the frequency and
duration of the Dial Pad
Confirmation Tone?
(384i Only) Do you want to
change the frequency of
the keyset splash tone?NoYesAssign a Class Service to an
extension in Program 1005.
Enable checking tones in
Class of Service Program
0406 Item 86.Enable changing tones in
Class of Service Program
0406 Item 59.Should keyset users
be able to change or
check the incoming
ring tones?These settings affect
both Intercom and
trunk call ringing. NoYes
No Yes
Stop
In 1001 Item 3, select the Intercom
ring tone for each keyset extension.
Use 0112 to customize the Intercom
(and Alarm) Ring Tone.
Do you want to
change the way
Intercom calls ring
extensions?In 1008, set the incoming call
ring cycle for keyset
extensions.
In 1001 Item 6, select the ring
cycle for each 500/2500 set.
In 1001 Item 2, select the
trunk ring tone for each
keyset extension.In 0902, select the ring tone range
for each trunk. Use 0111 to
customize these ranges.Do you want to
change the
range for trunk
ringing?
Start
Features D-M
Distinctive Ringing, Tones and Flash Patterns
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							Programming (Cont’d)
➣
0109 - Keyset Splash Tone
Set the frequency of the system’s splash tone.
➣0110 - Keyset Confirmation Tone
Set the frequency and duration of the Dial Pad Confirmation Tone.
➣0111 - Trunk Ring Tone
Customize the trunk ring tones (i.e., the tones a user hears when a trunk rings an extension).
➣0112 - Intercom and Alarm Ring Tone
If desired, change the Intercom and External Alarm Sensor ring tones.
➣0406 - COS Options, Item 59: Selectable Ring Tone Selection
In an extension’s COS, enable (1) or disable (0) an extension’s ability to change the incoming ring tones.
➣0406 - COS Options, Item 86: Checking Selectable Ring Tones
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to check the selectable
Ring Tones.
➣0902 - Trunk Ring Tone Range
Set the ring tone range (1-4) for each trunk.
➣1001 - Basic Extension Port Setup (Part A), Item 2: Trunk Ring Tone
From the range specified in Program 0902, select the keyset extension’s trunk ring tone (High=1, Med=2
or Low=3).  Refer also to Trunk Ring Tone Range on Table 1-7.
➣1001 - Basic Extension Port Setup (Part A), Item 3: Intercom Ring Tone
Select the extension’s intercom ring tone (High=1, Med=2 or Low=3).  Refer to Extension Ring Tone
Range on Table 1-7.
➣1001 - Basic Extension Port Setup (Part A), Item 6: Ring Cycle for 500/2500 Sets
Select the incoming call ring cycle for 500/2500 sets.  The choices are 0 (short bursts) or 1 (long bursts).
For single line phones, this option interacts with Program 1008 Item 4. Refer to Program 1001 Item 6
and Program 1008 Item 4 for more information.
➣1005 - Class of Service
Assign a Class Of Service (1-15) to an extension.
➣1008 - Basic Extension Port Setup (Part B), Item 4: Ring Cycle for Keysets
Set the incoming call ring cycle for each keyset extension.  The choices are two bursts with a pause (0), con-
tinuous (1) or single short burst with a pause (2). Refer to Program 1008 Item 4 for additional information.
Related Features
Single Line Telephones
Single line telephone users cannot listen to or change the pitch of their phone’s incoming ring.
.
Features D-M
Distinctive Ringing, Tones and Flash Patterns
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