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Nitsuko 124i/384i Software Manual

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    Page
    of 1195
    							Programming (Cont’d)
    ➣
    0401 - Tenant Group Options, Part A, Item 11: Off Hook Signaling Mode
    Off Hook Signaling Mode interacts with Voice Over according to the following chart:
    0401 Setting When called extension is . . . The calling extension . . . 
    0 Busy on a handset call with the
    second channel idle Voice Announces to the
    second channel 
    Busy on a handset call with the
    second channel busyHears busy tone and cannot
    Vo i c e  O v e r  
    Busy on a handsfree call with the
    second channel idleHears Voice Over tone and
    can initiate a Voice Over 
    Busy on a handsfree call with the
    second channel busy Hears busy tone and cannot
    Vo i c e  O v e r  
    1 Busy on a handset call with the
    second channel idle Rings second channel but
    hears Voice Over tone and
    can initiate a Voice Over 
    Busy on a handset call with the
    second channel busyBusy tone and cannot voice
    over 
    Busy on a handsfree call with the
    second channel idleHears Voice Over tone and
    can initiate Voice Over 
    Busy on a handsfree call with the
    second channel busyHears busy tone and cannot
    initiate Voice Over 
    ➣0406 - COS Options, Item 6: Off-Hook Signals (Receiving)
    In an extension’s Class of Service, enter 1 if you want callers to a busy extension to hear Voice Over
    (busy/ring) tone. Enter 0 if you want callers to hear busy tone. (The caller must then dial 7 to hear
    Voice/Over tone.)
    ➣0406 - COS Options, Item 100: Voice Over Initiate
    In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to initiate Voice Over.
    ➣0406 - COS Options, Item 101: Voice Over Receive
    In an extension’s Class of Service, enable (1) or disable (0) and extension’s ability to receive Voice Over.
    If disabled, extension will never receive Voice Over.
    ➣1005 - Class of Service
    Assign a Class of Service (1-15) to an extension.
    ➣1006 - Programming Function Keys
    Assign a function key for Voice Over (code 1057).
    Features N-Z
    Voice Over
    92000SWG08   Issue 1-0FEATURES   601 
    						
    							Related Features
    Conference
    An extension user cannot Voice Over to another extension user in a Conference.
    Off Hook Signaling
    When a user calls an extension busy on a call, they can send an off hook signal indicating they are trying
    to get through.
    Programmable Function Keys
    Answering a Voice Over requires a uniquely programmed Voice Over key.
    Single Line Telephones
    Single line telephones can only initiate Voice Over.
    Tr a n s f e r
    If you place a call on Hold and then Voice Over to a busy extension, the call on Hold will not Transfer to
    the busy party when you end the Voice Over.
    Operation
    To initiate a Voice Over to a busy extension:
    You can only leave a Voice Over if you hear Voice Over (busy/ring) tone. If you hear busy in-
    stead, you may be able to dial 7 and hear Voice Over (busy/ring) tone.
    1. Dial 6.
    OR
    Press Voice Over key (PGM 1006 or SC 851: 1057)
    You hear an alert tone and the Voice Over key flashes.  You can talk to the called party after the
    alert tone ends.
    To respond to a Voice Over alert tone to your extension:
    You can only respond if you have a Voice Over key.
    1. Press and hold flashing Voice Over key.
    The Voice Over key lights steadily (green) and you can talk to the interrupting party.
    You cannot respond by dialing the Voice Over Service Code (6).
    To return to your original call:
    1. Release Voice Over key.
    Your Voice Over key flashes when you are talking to your original call.
    To switch between your original call and the interrupting party, just keep pressing the Voice
    Over key.
    Features N-Z
    Voice Over
    602   FEATURES92000SWG08   Issue 1-0 
    						
    							Volume Controls
    Description
     124i Available. 384i Available.
    Each keyset user can control the volume of incoming ringing, splash tone, Paging, Background Music,
    Handsfree and your handset. Some keysets have two separate volume controls: a slide switch on the left side for
    ringing and tones, and volume buttons for Background Music, Paging, Handsfree and the handset. Other keysets
    consolidate all adjustments into the volume buttons. In either case, the user can adjust these volumes anytime
    while on a call or when their phone is idle. The users should set the volumes for their most confortable levels.
    Conditions
    None
    Default Setting
    Enabled.
    Programming
    None
    Related Features
    None
    Operation
    To adjust the volume of incoming ringing and splash tone:
    1. Slide volume control switch.
    OR
    Press VOL 
     or VOL 
     (if the phone doesn’t have a control switch).
    To adjust the volume of incoming Paging announcements, Handsfree, the handset or Background Music:
    1. Press VOLUME 
     or VOLUME
     .
    You can press the volume keys while on a call or when your phone is idle.
    Features N-Z
    Volume Controls
    92000SWG08   Issue 1-0FEATURES   603 
    						
    							Warning Tone For Long Conversation
    Description
     124i Available —  384i Available.
    The system can broadcast warning tones to a trunk caller warning them that they have been on the call too long.
    The tones are just a reminder -- the user can disregard the tones and continue talking if they choose.  The outside
    caller does not hear the warning tones.  In addition, warning tones do not occur for Intercom calls and incoming
    trunk calls. Warning tones are not available to analog single line telephone (SLT) users.
    There are two types of warning tones:  Alarm Tone 1 and Alarm Tone 2.  Alarm Tone 1 is the first set of tones
    that occur after the user initially places a trunk call.  Alarm Tone 2 broadcasts periodically after Alarm Tone 1 as
    a continued reminder.  Each alarm tone consists of three short beeps.
    Conditions
    None
    Default Setting
    Disabled.
    Programming
    Refer to the Programming Flowchart on the following page. 
    ➣0405 - System Timers (Part A), Timer 24: Long Conversation Alarm 1
    After a user places a trunk call, the system sends the first warning tone to their extension after this inter-
    val (0-64800 seconds).
    ➣0405 - System Timers (Part A), Timer 25: Long Conversation Alarm 2
    After hearing the first warning tone, the system sends additional warning tones after this interval (0-
    64800 seconds). The warning tones continue, spaced by this interval, until the user hangs up.
    ➣0406 - COS Options, Item 3: Long Conversation Alarm
    In an extension’s Class of Service, enable (1) or disable (0) Warning Tone for Long Conversation.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Features N-Z
    Warning Tone For Long Conversation
    604   FEATURES92000SWG08   Issue 1-0 
    						
    							Programming (Cont’d)
    No
    Yes
    In Program 0405 Timer
    25, enter 0.In Program 0405 Timer 25, enter
    the Long Conversation Alarm 2
    interval (1-64800 seconds).Do you want to disable
    just Long Conversation
    Alarm 2? Entering 0 disables the timer -
    which also disables Long
    Conversation Alarm 2.No Yes
    Stop
    In Program 0405 TImer 24, set
    the Long Conversation Alarm 1
    interval (0-64800 seconds).
    In Program 1005, assign
    a Class of Service to the
    extension.
    In Program 0406
    Item 3, enter 0.In Program 0406
    Item 3, enter 1.
    Do you want an
    extension to have
    Warning Tone for
    Long Conversation?
    Start
    Features N-Z
    Warning Tone For Long Conversation
    92000SWG08   Issue 1-0FEATURES   605 
    						
    							Related Features
    Central Office Calls, Answering
    Warning Tone for Long Conversation does not occur for incoming trunk calls.
    Central Office Calls, Placing / Toll Restriction
    Warning Tone for Long Conversation occurs for all outgoing trunk calls, regardless of how they are
    placed or other outgoing restrictions.
    Intercom
    Warning Tone for Long Conversation does not occur for Intercom calls.
    Single Line Telephones
    Warning tones are not available to single line telephone (SLT) users.
    Operation
    Warning Tone for Long Conversation is automatic if programmed.
    Features N-Z
    Warning Tone For Long Conversation
    606   FEATURES92000SWG08   Issue 1-0 
    						
    							Year 2000 Compliance
    Description
     124i Available — unaffected by the date
    change to the year 2000. The system
    uses a two-digit date code entry.
    Future releases will use a four-digit
    date code enty. 384i Available — software prior to
    3.07.25 are unaffected by the date
    change to the year 2000. The system
    uses a two-digit date code entry.
    System software 3.07.25 or higher
    use a four-digit date code entry.
    The system provides Year 2000 Compliance. The change of the date from one century to the next is handled by
    the system software and is no different than the change from one year to the next. The day following 12/31/99
    will be 01/01/00. The system will process the leap year correctly and will not require an upgrade or reprogram-
    ming. The Voice Announce Unit voice prompts will correctly announce the year. In addition, all date sensitive re-
    ports will properly show the years in the 21st century as 20xx. These reports include:
    Station Message Detail Recording
    •SMDR page banner
    •SMDR summary banner
    Hotel Motel
    •Hotel Room Status banner
    System Reports
    •Alarm Report page banner
    •System Information page banner
    Traffic Management Reports (TMS)
    •Traffic Management Report page banner
    Conditions
    None
    Default Setting
    Enabled.
    Programming
    None
    Related Features
    Hotel/Motel
    The Hotel Room Status banner shows four digits for the year (e.g., 2001).
    Station Message Detail Recording
    The SMDR page and summary banners show four digits for the year (e.g., 2001).
    Time and Date
    When setting the Time and Date from the telephone, the extension user enters 00 for 2000, 01 for 2001, etc.
    Traffic Management Report (TMS)
    The Traffic Management Report page banner shows four digits for the year (e.g., 2001).
    Voice Announce Unit
    The Voice Announce Unit will properly announce the year 2000 and above.
    Voice Mail
    The latest releases of the NVM-Series Voice Mail systems are Year 2000 compliant. Consult with your
    Sales Representative for the specifics.
    Features N-Z
    Year 2000 Compliance
    92000SWG08   Issue 1-0FEATURES   607 
    						
    							Operation
    Year 2000 Compliance is automatic.
    Features N-Z
    Year 2000 Compliance
    608   FEATURES92000SWG08   Issue 1-0 
    						
    							Section 2 — Programming
    92000SWG08   Issue 1-0 PROGRAMMING   609 
    						
    							610   PROGRAMMING 92000SWG08  Issue 1-0 
    						
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