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Nitsuko Digital System Feature And Terminal Programming Manual

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Page 21

Table 2  SYSTEM RING RATES 
Note: Each group of four extensions rings with different tones. This is called
Distinctive Ringing. For example, extension 300 rings differently than 
extension 301. Extension 301 rings differently than extension 302.
Every fourth extension, the Distinctive ringing pattern repeats. For example, 
extension 300 rings the same as extension 304. Extension 301 rings the same as
extension 305, and so on.
Table 3  SYSTEM TONES 
TRUNK
ICM
01 34(Seconds)
01850B6
2
CALLBACK
TWO BEEPS...

Page 22

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
Code
Function
Account Codes
#+10 dig. Account Code Number
Automatic Call Distribution
4# ACD agent puts self back in service
6# ACD agent removes self from service
#+6+8+6+9 or 6 Erase OPA/ACD messages (dial 9) or abort procedure (dial 6)
#+DSS Con.+4 ACD supervisor puts agent back in service
#+DSS Con.+7 ACD supervisor removes agent from service
Call Forwarding
# Cancel Call Forwarding
#+0 Forward...

Page 23

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
Code
Function
Digital Door Box
310,311,322, 323 Digital Door Box extension numbers
FTR At keyset, press and hold FTR to activate the associated Relay Box relay
* At ASI/OPX/ESL, press (do not hold) * to activate the associated Relay Box relay
Directed Call Pickup
*300-*347 Directed Call Pickup codes for one and two cabinet systems
*300-*371 Directed Call Pickup codes for three cabinet systems...

Page 24

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
Code
Function
Last Number Redial
** Last Number Redial
DIAL+LAST From idle, redial last number dialed
Message Waiting
6 While hearing busy tone at ASI/OPX/ESL set, dial 6 to send message
*6 Retrieve Message Waiting
#* Cancel all Messages Waiting left at own extension
Night Answer
*0 Pick up night mode call ringing External Paging
Operator Assistance
#6+8+02-07 Record OPA message 02-07
#6+8+5+02-07...

Page 25

Table 4  SYSTEM NUMBER PLAN 
Note:All the functions below are from Intercom dial tone (except where noted).
Code
Function
DIAL+key From idle, dial Speed Dial number stored under key
Split
*7 Retrieve second call
Time and Date
#8 Set Time
#9 Set Date
6 While idle, dial 6 to hear the extension number
8 While idle, dial 8 to hear the time
Walking Class of Service
## Digits dialed before Walking Class of Service code
Miscellaneous
#+0 From attendant, set baud rate of serial port (see page 283)
0-5 After...

Page 26

ACCOUNT CODE CAPABILITY
Description
Account Codes are user-dialed codes associated with trunk calls. An extension user may enter an Account Code
while placing a call or any time while on a call.  The system administrator uses Account Codes to restrict and
classify trunk calls. The Account Codes print along with the other call data on the SMDR record after the call
completes.  Account Codes can be up to 10 digits long, using the digits 0-9.
There are two modes of Account Code Operation:
•Mandatory
•Ve r i...

Page 27

➣QL- ARS/Account Codes, Acct Codes for Toll Calls Only
Enable/disable Mandatory Account Codes for all outside calls or just for toll (1+) calls.
[Y=enable, N=disable]
➣QL- ARS/Account Codes, Min. COS for Account Codes
Set the minimum COS number that requires Mandatory Account Codes.  For example, if you enter 00,
COSs 00-27 must enter Account Codes. [00-27, 30 for operators]
Other Programming
➣E- Extensions, E3- Extension Class of Service
Assign a Class of Service to each extension.  See QL- ARS/Account...

Page 28

ALPHANUMERIC DISPLAY
Description
Each Display Telephone has a 16-character alphanumeric display that provides various feature status messages.
These messages (Tables 5 through 7) help the display telephone user process calls, identify callers and custom-
ize features.  Note that Time and Date always display when the extension is idle.
There are four categories of Alphanumeric Displays:
•Attendant Displays (Table 5), which can occur only at attendant extensions
•ACD Supervisor Displays (Table 6), which...

Page 29

Table 5  ATTENDANT DISPLAYS
This display... Appears when using... And shows...
0-5=300-19200 Terminal Programming Attendant has dialed ICM, #, 0,selected port to
program (1 or 2), and system is asking for port
speed entry
300 Terminal Programming Port speed of 300 baud selected
1200 Terminal Programming Port speed of 1200 baud selected
2400 Terminal Programming Port speed of 2400 baud selected
4800 Terminal Programming Port speed of 4800 baud selected
9600 Terminal Programming Port speed of 9600 baud...

Page 30

Table 6  ACD SUPERVISOR DISPLAYS
This display... Appears when using... And shows...
02 X-304 1:23 Automatic Call Distribution Two calls are waiting and extension 304 has the
longest waiting call (1 minute, 23 seconds)
01 L-01 3:21 Automatic Call Distribution Line 01 has one call waiting for 3:21
4=INST,7=REMOVE Automatic Call Distribution ACD Supervisor dialed ICM # and pressed DSS
Console key for member extension
ABORTED Selectable Display Messages ACD supervisor has dialed N to abort the procedure...
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