Nitsuko Digital System Multibutton Telephone Feature Handbook

							Off-Hook Signaling
While on a call, Off-Hook Signaling alerts you when you have another
call waiting to be answered. The off-hook signal is a tone through the
speaker when the call is ringing in. You can answer the waiting call.
Off-Hook Signaling also allows you to signal a busy extension when you
want to talk to them. If the busy party is on a handset call, they hear your
voice in their handset (called Whisper Page) or beeps over the speaker.
The party can select to talk to you or their initial caller. If the busy party
is on a Handsfree call, they hear a beep. You cannot use Whisper Page if
you are an attendant. 

User-Programmable
Feature:You can allow or deny Whisper Page for your
extension. Refer to Whisper Page in
User-Programmable Features (page 76).
Whisper Page 
To respond to a Whisper
Page signal:(You hear two beeps before your caller’s
voice.) 
1.Press and hold MIC/DND. 
-To talk to the first party, release
MIC/DND.
Off-Hook Signaling
To respond to an Off-Hook
Signal (one beep over your
speaker): (Do Not Hang Up.) 
1.(Optional) Press HOLD to save your first
call.
-If you are an attendant, your phone
saves outside calls automatically. You
can skip this step. 
2.Press the flashing ICM or line key.
To signal an off-hook
extension:1.Lift handset. 
2.Use DSS or Hotline. 
Off-Hook Signaling
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							-If the called party is busy on a handset
call and you press a DSS or Hotline
key, Off-Hook Signaling is automatic. If
the called party is busy on a Handsfree
call and you press a DSS or Hotline
key, Camp-On is automatic. See page
24 for more on Camp-On.
OR 
1.Lift handset. 
2.Press ICM. 
3.Dial extension number. 
4.When you hear ring-busy, dial 1. 
-If you hear several beep tones, go
ahead and speak. If you hear ringing
instead, wait for called party to answer.
Operator Assistance
Operator Assistance (OPA) automatically answers outside calls and
provides dialing options to the outside callers. OPA lets an outside caller
dial an extension or hunt group directly. You or a co-worker do not have
to screen the call.
When OPA answers a call, the caller hears a recording of their dialing
options. For example, the announcement could say, Hello. You have
reached XYZ Corporation. Dial 4 for Technical Service or 5 for Sales.
You may be able to record the messages callers hear. Before recording,
check with your communications manager to find out about the OPA
messages. To use Operator Assistance, your system must have a VMU
Module.
To record an OPA message:1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial MV. 
5.Dial the OPA message number (02-07) you
want to record. 
Operator Assistance
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							-Your communications manager can tell
you about each message. 
6.Wait for instructions, then begin recording. 
7.Hang up.
To listen to a previously
recorded OPA message:1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial MVL. 
5.Dial the message number (02-07) you want
to hear. 
-Your communications manager can tell
you about the messages. 
6.Hang up.
To erase all OPA messages
(including the ACD overflow
message):1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial MV. 
5.Press PGM#. 
6.Dial Y. 
-To exit the procedure without erasing
the messages, dial N. 
7.Hang up. 
To call into the system
using Operator Assistance:1.Dial system telephone number.
2.After OPA answers, dial announced option:
Dial single-digit option
OR
Dial 3 plus the extension you wish to reach.
Page, Zone
You can make an announcement (Page) to other extensions and external
speakers.
Page, Zone
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							Your system can have up to seven Internal Paging Zones and an All Call
Paging Zone. When you Page an Internal Zone, only those telephones in
the zone receive the announcement. When you make an All Call Page, all
phones receive the announcement.
Additionally, your system may have External Paging Zones. If you page
to an internal zone, the announcement broadcasts over the corresponding
external zone as well. Your system can have up to two external zones
(zones 1 and 2). All Call Paging is broadcast to both External Paging
Zones (speakers). Your communications manager can tell you if your
system has this capability.

User-Programmable
Feature:You can allow or deny Pages to your phone.
Refer to Page in User-Programmable Features
on page 76. 
To make an All Call Page or
a Zone Page:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset. 
2.Press ICM. 
3.Dial Page Zone access code, as follows:
Page Zone Access Code
All Call 1 *
12 *
23 *
34 *
45 *
56 *
67 *
78 *
-You hear two beeps. 
Page, Zone
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							-If your system has a PCU Module, you
may have codes for additional External
Page Zones. Check with your
communications manager.
4.Make announcement. 
5.Hang up. 
OR 
1.Lift handset. 
2.Press Page key. 
-You hear two beeps. If the zone is busy,
you hear fast busy tone instead. 
-You may have Page Zone keys on your
phone and your DSS Console. The key
is lit when the zone is busy.
3.Make announcement. 
4.Hang up. 
Park
When you must transfer an outside call to someone you cannot readily
locate, use Park. Park puts the call in a special holding state (called an
Orbit) so you can page the person. The person you page can then pick up
the call from any extension.
There are two types of Park Orbits: System Park and Personal Park. With
System Park, you may Park a call in one of ten system orbits (60-69).
With Personal Park, you can Park a call at an extension. In either case,
the call recalls to you if not picked up.
To Park the call you are on:(Do Not Hang Up.) 
1.Press ICM. 
2.Dial Park Orbit access code. To use System
Park, dial 60-69.
-To use Personal Park, dial * and the
extension number. 
-You hear dial tone. If you hear busy
tone, press ICM and dial another orbit. 
Park
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							3.Page party to receive call and announce the
Park Orbit access code. 
4.Hang up. 
OR 
1.Press the Park Orbit key. 
-You hear dial tone. The key flashes for
calls you parked and is on for calls
co-workers have parked.
2.Page party to receive call. 
3.Hang up.
To pick up a Parked call:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset. 
2.Press ICM. 
3.Dial Park Orbit access code. 
-To use System Park, dial 60-69. To use
Personal Park, dial * and the extension
number. You are connected to the party.
Your display shows, CALL FROM
ORBIT. 
OR 
1.Lift handset. 
2.Press Park Orbit key. 
-You are connected to the party. Your
display shows, CALL FROM ORBIT.
You may have Park Orbit keys on your
phone and on your DSS Console.
Personal Greeting
You can record a Personal Greeting (i.e., brief message) for your
extension. When you leave your extension unattended, callers hear your
Personal Greeting. After the caller listens to your message, you can
optionally have the call forwarded to another extension. If you are an
attendant, you cannot use Personal Greeting. Personal Greeting requires a
VMU Module.
Personal Greeting
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							To record a Personal
Greeting:1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial M V. 
-Dial A for all calls. 
-Dial I for internal calls only. 
5.The system prompts, Please start record-
ing.
6.After you hear the beep, speak clearly and
directly into the handset. 
7.(Optional) Enter three-digit extension
where calls will be transferred. Intercom
dial tone will be heard. 
8.Hang up when you are through. 
-The Message Waiting key flashes slowly.
To cancel your Greeting:1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Hang up.
Prime Line Selection
With Prime Line Selection, you automatically connect to an outside line
when you lift the handset. You can use your Prime Line for placing or
answering calls. Prime Line Selection simplifies handling calls on your
most frequently-used line. Check with your communications manager to
see if you have a Prime Line.

User-Programmable
Feature:You may be able to assign Prime Lines from
your phone. Refer to Prime Line in
User-Programmable Features on page 76.
Prime Line Selection
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							Privacy Groups
If your extension is in a Privacy Group, you can enter another group
member’s outside call unannounced and uninvited. Each member of the
group can select Privacy. This prevents members from entering the call. 
To join a conversation with
a member of your Privacy
Group:1.Lift handset. 
2.Press the desired line key. 
-The line and CONF keys light. You are
connected to the two parties. No more
than two extensions in the Privacy
Group can join the same call. You
cannot enter a Conference call using
these steps.
To select privacy for the call
you are on:(Do Not Hang Up.) 
1.Press the line key of the call you are on. 
-You have privacy for the call.
Removing Lines and Extensions
This feature is for attendants only.
If a line or extension is causing an Alarm, you can remove it from service
until service personnel resolve the problem. This prevents further Alarms
on this line or extension. After it is repaired, you can place the line or
extension back in service.
To remove a line or
extension from service:1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial extension number or line extension
number. 
-For example, line 801 is line extension
number 372. 
5.Dial 0. 
6.Hang up.
Privacy Groups
50 
						

							To place a line or extension
back into service:1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial extension number or line extension
number (e.g., 372).
Ringing Line Preference
Ringing Line Preference lets you answer outside calls by just lifting the
handset. Ringing Line Preference simplifies the way you answer calls.
This helps if you use your phone primarily for answering calls. If more
than one call is ringing, Ringing Line Preference answers the call on the
lowest numbered line first.

User-Programmable
Feature:You can allow or deny Ringing Line
Preference for your extension. Refer to
Ringing Line Preference in User-
Programmable Features on page 76.
To answer an outside call:1.Lift handset. 
-The line key is lit. 
-To place a call instead of answering the
ringing call, preselect a line before
lifting the handset.
Save
You can Save the last number you dial and redial it easily later on. Save
normally uses the same line to dial the call unless you select a different
line. The system stores the saved number until you Save another number
in its place.
To Save a number any time
after placing a call:(Do Not Hang Up.) 
1.Press DIAL. 
2.Press SAVE. 
-The number you Save can be up to 24
digits long.
Save
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							To dial a saved number:1.Lift handset. 
-To select a different line, press a line
key. 
2.Press DIAL. 
3.Press SAVE. 
-The system uses the same line and dials
the number. 
-If you hear busy tone, press an idle line
key. Your call dials out automatically.
Selectable Display Messages
You can choose preprogrammed Selectable Display Messages for your
extension. Co-workers (with display telephones) calling your extension
see the message you select. Your communications manager can tell you
about the programmed messages — and the codes you dial to select them.
Your system has 16 Selectable Display Messages (00-15).
For example, assume your system has the message, AWAY ON
BUSINESS. You could select this message before going out of town on
business. Optionally, you can add digits to the end of the first eight
messages. You can use these digits to provide your callers with a phone
number where you can be reached.
To select a Display
Message:(You can program this on a One-Touch Speed
Dial key. See page 54.) 
1.Lift handset. 
2.Press ICM. 
3.Press PGM#. 
4.Dial M. 
5.Dial 00-63 to choose one of the messages. 
-You may add digits to the end of
messages 00-07. 
6.Hang up. 
-MSG flashes slowly.
Selectable Display Messages
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