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Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide

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Page 41

Recording a Message (contd)
1.Call your mailbox (see page 6).
2.Press RS(77).
lTo hear the Recording Options while
recording, press zero.
3.Follow the voice prompts.
nYou can send the message to a maxi-
mum of 10 mailboxes. Simply follow
the voice prompts to enter the desired
mailbox numbers or names.
nYou can enter the following mailbox
types: Subscriber, Guest, Message
Center, Distribution, Alias Network,
Remote Network. (The Remote
Network Mailbox and the accompany-
ing destination mailbox count as...

Page 42

Recording a Message (contd)
nNetwork messages can be returned to
you because:
lThe message was too long for the
remote Voice Mailsystem to accept.
lThe destination (remote)mailbox
could not be found.
lThe destination mailbox did not
accept the message.
lThe destination mailbox was full.
lThe network call could not be completed.
Recording a Future Delivery Message
You can record a message using a Subscriber or Guest Mailbox and have
NVM-Seriessend it to other mailboxes at a future date and time. Future...

Page 43

Recording a Future Delivery Message (contd)
1.Call your mailbox (see page 6).
2.Press FD(33).
lTo hear the Recording Options while
recording, press zero.
3. Follow the voice prompts.
nYou can send the message to a maxi-
mum of 10 mailboxes. You can enter
the following mailbox types:
Subscriber, Guest, Message Center,
Distribution, Alias Network, Remote
Network. (The Remote Network
Mailbox and the accompanying desti-
nation mailbox count as one mailbox
toward the maximum of 10.)
nYou can enter mailbox...

Page 44

Using the Recording Options
You can use the options below while recording. To hear these options
while recording, just press zero. NVM-Seriespauses the recording and
lists the options. You can select an option any time during the listing.
Note:NVM-Seriesdoes not play the recording options when you
press zero while recording a reply to a message or while record-
ing a message after making an intercom call. Automated
Attendant callers may be able to can press *to pause their
recording, then press zero to...

Page 45

Using the Recording Options (contd)
1. Press BB(22) if you started recording by
pressing Ror RSor if you are recording
a comment to a message you are going to
forward. Otherwise, press 5 L.
nThe recording plays, then pauses. You
can press kto continue recording or
you can select another option.
nIf you wish, you can edit the recording
while its playing: Just press kto pause
the playing, then press kagain to re-
record from that point on.
1.Press E(3).
lYou hear: The message (recording)
has been...

Page 46

Recording Urgent Messages
After you record a message, you can tag it as Urgent so that the mes-
sage gets priority handling in the recipientÕs mailbox.
nWhen the recipient logs on to their mailbox, NVM-Seriesimmedi-
ately says:
lYou have an Urgent Message. You have __ (total) messages.
nThen, when the recipient presses Lto listen, NVM-Seriessays:
lThis is an Urgent Message.
Notes:(1) You can optionally turn on Message Notification only for
Urgent Messages (see page 52).
(2) If the recipient does not...

Page 47

Recording a Confidential Message
After you record a message, you can tag it as ÒConfidential.Ó
Recipients of Confidential Messages will not be able to use the MF
command nor the Auto Forward feature to forward the message to
another mailbox.
Note:Auto Attendant callers can also leave Confidential Messages for
extension users (if NVM-Seriesis so programmed).
1.Record a message using RS, MF, or
FD. Press # when done.
2.Enter a mailbox number to receive the
message, then press kC (k2).
Checking a Message...

Page 48

Requesting a Return Receipt
After you record a message, you can request that NVM-Seriesauto-
matically place a Return Receiptin your mailbox as soon as the recipi-
ent listens to your message. The return receipt lets you know the exact
date and time that your message was listened to. If you do not get a
return receipt, you know for sure that the recipient has not listened to
your message and there is no need to use the Checking/Deleting a
Message You Sentfeature.
Areturn receipt consists of two things:...

Page 49

Recording a Mailbox Greeting and Auto Attendant Do
Not Disturb
You can record up to three different personal greetings for your mail-
box to let callers know your whereabouts before they leave you a mes-
sage. NVM-Seriesplays the greeting that you select as active.
Atypical greeting is:
lHello. Im away from my desk right now. Please leave a mes-
sage at the tone, and I will get back to you as soon as I can.
You may also want to record a greeting for vacation days, and one for
evenings. Its up to you. If...

Page 50

Recording a Mailbox Greeting (contd)
(3) If Auto Attendant Do Not Disturb is on, NVM-Serieswill
not activate the following features: Call Parking/Paging, Call
Queuing, Call Waiting, or Call Announcing.
(4) If Auto Attendant Do Not Disturb is off, NVM-Series will
play your greeting to callers who decide to leave you a mes-
sage while using the Call Parking/Paging, Call Queuing,
Call Waiting, or Call Announcing feature.
(5) See also Caller ID in this guide (page 20).
1.Call your mailbox (see page 6)....
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