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Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide

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Page 31

Using the Listening Options (contd)
nYou can forward the message to a maxi-
mum of 10 mailboxes. You can enter
the following mailbox types: Subscriber,
Guest, Message Center, Distribution,
Alias Network, Remote Network. (The
Remote Network Mailbox and the
accompanying destination mailbox
count as one mailbox toward the maxi-
mum of 10.) 
nYou can enter mailbox numbers or
names for all mailbox types except a
remote destination mailbox. For that
mailbox, you must enter the mailbox
number. Just follow the...

Page 32

Using the Listening Options (contd)
nIf you press MFin the middle of a mes-
sage, NVM-Serieswill erase it when
you exit your mailbox unless auto save
is enabled or you save it.
nAmessage that you forward to a
Network Mailbox can be returned to
you. For a list of the reasons why, see
page 41.
nIf you record a comment for a network
message and forward it to a non-net-
work mailbox, the message is no longer
considered a network message. What
this means is this: If the recipient press-
es TIduring the...

Page 33

Using the Listening Options (contd)
1.Press MC(62).
lYou hear: Please Hold.
nThen NVM-Seriescalls the extension
that left the message. If the message is
a network message, NVM-Seriescalls
the remote Automated Attendant and
dials the mailbox number that left the
message. Since in most cases the mail-
box number and extension number
match, dialing the mailbox number will
ring the corresponding extension unless
special features at the far end prevent it.
If that is the case, you will probably be
able to...

Page 34

Using the Listening Options (contÕd)
1.Press #.
nYou hear an options menu.
1.Press TI(84).
nIf you press TIin the middle of a mes-
sage, NVM-Seriesplays the
time/date/sender, then continues play-
ing the message.
nIf the mailbox is storing responses from
an Interactive Mailbox, pressing TIalso
plays the Reference number for the
responses (if it is enabled). (See also
Auto Time-Stamp on page 56.)
1.Press SA(72).
lYou hear: The message has been
saved. Ready.
nPressing SAin the middle of a mes-
sage pauses...

Page 35

Using the Listening Options (contd)
1.Press RL(75).
nAll the comments for listening to mes-
sages apply to listening in reverse order.
lSee also Listening to Your Messages
on page 27.
1.Press L(5).
lSee also Listening to Your Messages on
page 27.
1.Press k.
lYou hear: Listening has been paused. To
continue listening, press the star key.
1.Pressk.
nNVM-Seriesplays the message from
where you paused it.
1.Press B(2).
nNVM-Seriesbacks up (rewinds) the
message, then automatically plays it. The
backup interval...

Page 36

Using the Listening Options (contd)
1.Press G(4) before the message ends.
nThe go-ahead interval is normally 5
seconds.
1.Press VU(88) for volume up.
2.Press VD(83) for volume down.
3.Press VN(86) for normal volume.
1.Press 1N(16).
nNVM-Serieswill now play only your
new messages when you press Lto lis-
ten. New messages include any net-
work messages that were returned to you.
1.Press 1S(17).
nNVM-Serieswill now play only saved
messages (from previous mailbox 
sessions) when you press Lto listen.
1.Press...

Page 37

Retrieving Fax Messages
To send a FAX Message to your mailbox, callers must call you from a
FAX telephone. NVM-Seriesthen plays recorded instructions on how
to send the FAX. Depending on how NVM-Seriesis set up, they may
be able to record a comment just before sending the FAX.
To see if you have a FAX message, you simply call your mailbox and
press Lto listen. If there is a FAX Message, NVM-Seriesplays the
recorded comment (if there is one), then says:
lThis X-page FAX Message arrived on (date/time) from...

Page 38

Recording a Message
NVM-Serieslets you record a message for a person:
nAfter you call their extension through the Automated Attendant and
cant get through.
nAfter you call the persons direct line while it is forwarded to their
mailbox.
nAfter you call the Automated Attendant, without calling the persons
extension (this is called quick message).
nAfter you call your Subscriber Mailbox (or Guest Mailbox, if
allowed in programming).
nAfter you make an Intercom call to their extension and cant get through....

Page 39

Recording a Message (contd)
1.Press a key to begin recording, if
instructed to do so. Otherwise, just start
speaking after the tone.
2.When done, hang up or press #to return
to the Automated Attendant.
1.Access the Distribution Mailbox.
lSee the System Administrator.
2.Start recording after the tone.
3.When done, hang up.
lNVM-Series distributes the message to
each mailbox on the Distribution List.
For another method, see page 40.
If you hear their greeting or:
lAt the tone you can leave a message:...

Page 40

Recording a Message (contÕd)
1.Dial NVM-Seriestelephone number.
2.Press kduring company greeting.
lYou may have to press 0-9 (its pro-
grammable).
3.Dial the desired extension number (or
dial the desired Alias Network Mailbox
number).
lYou hear the mailbox greeting (if it is
recorded) or the voice prompt: At the
tone, you can leave your message for
(extension or name).
4.If a voice prompt or personal greeting
requests that you press a key, press that
key. Otherwise, go to step 5.
5. Wait for the tone,...
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