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Nitsuko Nvm-series Voice Mail And Automated Attendant Users Guide

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Page 51

Changing Your Security Code
If you assign a security code to your mailbox, you will have to enter
the code every time you call your mailbox to listen to your messages
or use other NVM-Seriesfeatures. Asecurity code can be up to 6 dig-
its long. And you can change the security code at any time. If you for-
get the security code, the System Administrator can erase your current
one so you can enter a new one. 
The following types of mailboxes can have a security code:
Subscriber, Message Center, Guest, and...

Page 52

About Message Notification (contÕd)
nThe type of number you wish NVM-Seriesto call: outside, exten-
sion, a radio page (with or without an announcer), or a digital pager
nWhether you must enter your mailbox security code after you
accept a notification call at a telephone
Once you enable Message Notification, NVM-Serieswill call you as
soon as you receive your first message. If you accept the call at a tele-
phone or if the paging service gets through to you, NVM-Serieswaits a
preset time before...

Page 53

About Message Notification and Urgent Messages
NVM-Serieslets you turn on Message Notification for only Urgent
Messages, if desired. If you turn it on, NVM-Serieswill ask you to
assign a calling priority to the numbers. That is, you can program the
order in which NVM-Serieswill call the 3 notification numbers. If
you do not assign a priority to a number, NVM-Serieswill not call
that number for Urgent Messages. NVM-Serieswill, however, call
that number for non-Urgent Messages.
Using Message Notification...

Page 54

Using Message Notification (contd)
Note:You can make the following special entries in the notification number. 
Enter these codes:For this special entry:
kFnFlash
kH
nWait 2 seconds to hear any type of sound (if
none, NVM-Seriesterminates the call).
kW
nWait 2 seconds for dial tone (if none, NVM-
Series terminates the call).
kP
nNon-monitored pause (NVM-Seriespauses 2
seconds, then dials next digit.)
kM
nMonitored pause (NVM-Seriespauses 2
sec, then dials the next digit if there is no
busy/reorder tone....

Page 55

Using Auto Help
Auto Help is the automatic mini menu of options that plays right
after you call your mailbox, after you listen to a message, or when you
pause recording or exceed the recording limit. You can turn Auto Help
on or off depending on your preference. (You canÕt turn Auto Help on
and off in NVM-2.)
For example:
nIf Auto Help is on and you call your mailbox when you have mes-
sages, you hear:
lYou have x messages. To listen to your messages, press L. To
record and send a message, press 
RS. For...

Page 56

Using Auto Forward
With Auto Forward, NVM-Seriescan automatically copy each of your
messages to another persons mailbox Ð your partner mailbox. This
way, if you are on vacation, your partner can immediately respond to
any messages you receive. You will not have to ask someone to check
your mailbox.
By default, NVM-Serieswill save each message in your mailbox after
copying it to your partner mailbox. NVM-Seriescan, however, be pro-
grammed to erase your messages after copying them. (See your
System...

Page 57

Using Auto Time-Stamp
After playing a message, NVM-Seriescan automatically play the following:
nTime and date that the message was left.
nName or number of the message sender.
If Auto Time-Stamp is off, you must press TIduring or after a mes-
sage to get this information.
1. Call your mailbox.
2. Press OP(67).
3. Press AT(28).
4.Follow the voice prompts.
To change the mail-
box OPtion called,
Auto Time-Stamp
56
Using Mailbox Options
17600sug02_34.qxd  2/11/98 2:59 PM  Page 56 

Page 58

Using the Call Waiting Option
Call Waiting lets the NVM-SeriesAutomated Attendant callers send a
signal (beeps) to your extension while you are busy on a call. This
way, you know when another call is waiting for you. 
It works like this:
nWhen you are busy on a call, the Automated Attendant says this to a
caller: 
lExtension XXX (or your name) is busy. To leave a message,
press 1. To wait for the extension to become available, press 2.
For other options, press 3.
nIf a caller presses 2, you hear beeps at...

Page 59

Using the Call Announcing Option
With Call Announcing, the NVM-SeriesAutomated Attendant can let
you know who is calling before putting the person through to your
Subscriber extension. You can accept the call or send it back to the
Automated Attendant if you are too busy to take the call.
It works like this:
nThe Automated Attendant asks the caller to record their name, then
the Automated Attendant calls you.
nWhen you answer and say Hello, you will hear this:
lHello. I have a call for (extension XXX or...

Page 60

Using the Call Announcing Option (contÕd)
Notes:(1) To have Call Announcing, the System Administrator must
allow it for your Subscriber Mailbox in system programming.
(2) If you turn on Auto Attendant Do Not Disturb (see also
Recording a Mailbox Greeting) or Paging Message, Call
Announcing will not be available to callers.
1.Call your mailbox (see page 6).
2.Press OP(67).
3.Press CA(22).
4.Follow the voice prompts.
To turn on/off the
mailbox OPtion
called, Call
Announcing
59
Using Mailbox Options...
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