Nortel Callpilot Desktop Messaging Quick Reference Guide

CallPilot
™.
Product release 1.07
Desktop Messaging 
Quick Reference Guide
CallPilot
™
Speech Activated Messaging User GuideToronto Information Products
Nortel
522 University Avenue, 14th Floor
Toronto, Ontario, Canada
M5G 1W7
Copyright © 1998 Northern Telecom, All Rights Reserved.
Information is subject to change without notice.
Northern Telecom reserves the right to make changes in
design or components as progress in engineering and
manufacturing may warrant.
P0886127
Product release: 1.07
Document...


	

	



				
	
Product release 1.07 Standard 1.0 April 2000 

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CallPilot Desktop Messaging from Nortel Networks allows you to access your CallPilot
mailbox from your personal computer. You can manage all your voice, fax, and e-mail
messages in one graphical interface. You can still access your mailbox from your telephone
at any time.
In CallPilot Desktop Messaging, you can send and receive messages that include any
combination of voice, fax, and text. Here are some of the many ways you can use CallPilot
Desktop Messaging:

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Welcome to CallPilot Desktop Messaging .......................................................................... i
Logging in ....................................................................................................................................... iii
Changing your CallPilot password .................................................................................................. iv
Microsoft Exchange/Outlook
CallPilot Desktop Messaging for Microsoft Exchange/Outlook...

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Use your CallPilot password to log in to Desktop Messaging.
To log in from Microsoft Exchange, Microsoft
Outlook, Lotus Notes, or Novell GroupWise
1 Open Microsoft Exchange, Microsoft Outlook, Lotus
Notes, or Novell GroupWise.
2 In the CallPilot Logon window, type your CallPilot
password in the Password box.
3 Click OK.
To log in from your Internet mail application
1 Open your Internet mail application. The Password
window will be similar to the one shown on the right.
2 In the Password...

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You can change your CallPilot password from Desktop Messaging or from the telephone.
To access CallPilot Password Change from Microsoft Exchange or Microsoft Outlook
1In your Inbox, on the Tools menu, click Services.
2Click the Services tab and select CallPilot Desktop Messaging, click Properties, then click the
General tab.
3Click Change Password.
To access CallPilot Password Change from Lotus Notes
1In your Inbox, on the Actions menu, click CallPilot Configuration,...

CallPilot Desktop Messaging for Microsoft Exchange/Outlook      1


	

	





	 
When you open Microsoft Exchange or Microsoft Outlook, your CallPilot messages appear in the Inbox
under CallPilot Message Store. From the Inbox, you can open, move, copy, delete, forward, and reply
to messages, and compose new messages.
The CallPilot indicator in the Windows system tray turns red when you have a new message.
To work offline
To work offline, you need a computer...

2      CallPilot Desktop Messaging for Microsoft Exchange/Outlook
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To play a voice message
To open a voice message, double-click the message line. When you open a voice-only message, the
CallPilot Player appears right away. In mixed voice and fax or text messages, click the Voice icon to
open the CallPilot Player.
You can choose to play your voice messages from your telephone or your computer by clicking the
Telephone or Computer icon in the CallPilot Player. You can change this...

CallPilot Desktop Messaging for Microsoft Exchange/Outlook      3
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To view a fax message
To view faxes in Desktop Messaging, you must have Imaging for Windows installed on your PC. In
addition, your CallPilot administrator must enable fax capability for your mailbox.
To open a fax message, double-click the message line. When you open a fax-only message, the fax
image appears right away. In mixed voice and fax or text messages, click the Fax icon to view the fax.
While...

4      CallPilot Desktop Messaging for Microsoft Exchange/Outlook



	

	

You can compose a message that is any combination of voice, fax, or text. A composed message can
be a new message, a reply to a received message, or an introduction to a forwarded message. Before
you send a message, you can add attachments and options.
To record and send a voice message
You create a voice message by opening a new CallPilot message and recording a message from your
computer or your telephone. You can send...