Nortel Callpilot Desktop Messaging Quick Reference Guide
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CallPilot Desktop Messaging for Internet Mail Clients 1 + You can use the following Internet mail applications with CallPilot Desktop Messaging: Netscape Messenger, Microsoft Outlook Express, Microsoft Outlook 98, and Eudora Pro. Check with your administrator for the specific versions of these applications that are supported with this release. When you open your Internet mail application, you see your CallPilot messages as well as your e-mail messages. You can open, move, copy, delete, forward, and reply to CallPilot messages, and compose new CallPilot messages, in the same way as your e-mail messages. , Use the CallPilot Player to play and record voice messages. To open the CallPilot Player from the Start menu, click Programs, click Nortel Networks CallPilot Desktop Messaging, then click CallPilot Player. Refer to the online Help available with the CallPilot Player for configuration information. Subject shows sender and message details. Voice messages show duration; fax messages show ID and page count To open a message, double-click the message line Click to play all messages from your telephone Adjust volume Play/replay StopGo to start of messageSkip backSkip forwardGo to end of messageRecord Click to close CallPilot Player Click to play all messages from your computer Position in message Duration of message Adjust speed Deleted messages are deleted immediately or later, depending on your configuration
2 CallPilot Desktop Messaging for Internet Mail Clients ! To play a voice message To play a voice message, click on the message to open it, then click the Voice icon to open the CallPilot Player. On the CallPilot Player, click the Telephone or Computer icon to select the audio device for playing voice messages. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer. If you select Computer, your messages play through your computer’s speakers or your headphones. To view a fax message To view a fax message, open the message and click on the Fax icon to display the fax image. W hile viewing the fax, you can enlarge or reduce the image, rotate it, move it, copy it, and print it. To view a text message To view a text message, simply open the message. To view a text attachment, click on the Text icon. In CallPilot Desktop Messaging, you send a voice or fax message by attaching a file to a new message. When addressing the message, use only CallPilot addresses. To compose and send a message To compose a message, open a new message window and attach a voice or fax file, or type text, then address and send the message. You may be able to set options such as urgent or private. To forward or reply to a message To forward or reply to a message, click Forward, Reply, or Reply All to open a new message. Attach a voice or fax file, or type text, then address and send the message. Replies are self-addressed. To create a voice or fax file To create a voice file, open the CallPilot Player and record a voice message. In the File menu, click Save As, enter a name for the file, and save it in .vbk format for CallPilot recipients, or in .wav format for non-CallPilot recipients. Attach this file to a new message. To create a fax file, open the document that you want to fax, and click Print. In the Print dialog box, select Nortel Fax as the printer and click OK. When the Compose Fax window appears, select a Send option. If you select Send to a fax machine, enter the number(s), then click Send. If you select Send using Nortel Desktop Accessories, click Send. You can add a voice annotation if required, then the Fax Message window appears with the fax file attached. Address the message, then click Send. To attach a file to a message To attach a file to a message, click the Attach or Insert File icon or menu item in the new message window. Navigate to the file that you want to attach, select it, then click Open or Attach. To address a message Click To… in a new message and select a CallPilot address from your address book, or type a CallPilot address in the To… field. The CallPilot server must be set as the default mail account. To send a message After you have created and addressed a new message, a reply, or a forwarded message, click Send.
CallPilot Web Messaging 1 * Use your Web browser and CallPilot Web Messaging to work with your voice, fax, and text messages. After you log in, your Message List displays your CallPilot messages. You can open and play voice messages, and view fax and text messages. You can keep each message or delete it. To install media players Click the Downloads button to install media players, if they are not already installed on your computer. To play voice messages, you need the CallPilot Player, the Microsoft Windows Media Player, or another WAV-compatible media player. To view fax messages, you need Microsoft Imaging for Windows. To select a media player In the Select a media player box, select Standard or CallPilot. If you select the Standard media player, your voice messages are played by the Microsoft Windows Media Player or other installed WAV-compatible media player through your computer’s speakers or your headphones. If you select CallPilot as your media player, your voice messages are played by the CallPilot Player. You can choose to play voice messages from your computer or your telephone by clicking the Computer or Telephone icon on the CallPilot Player. If your computer is your audio device, the message plays through your computer’s speakers or your headphones. If your telephone is your audio device, your telephone rings, and the message plays when you answer. To open a message, click the Subject area To select a message for deletion, place a check mark beside it To exit CallPilot Web Messaging, click Lo gout Select Standard Windows Media Pla yer or CallPilot Player To permanently delete a message from your CallPilot mailbox, click Delete Download media players if required Closed envelope shows that a message is new; open envelope shows that a message is read Subject shows the sender’s phone number, and if the message is voice, fax, or text. Voice messages show duration; fax messages show ID and page count. Indicator tells you when you have new messages To check for new messages, click Update
2 CallPilot Web Messaging ! To play a voice message To open a voice message, click the Subject area of a message in your Message List. The media player that you selected opens and plays the message. To view a fax message To view a fax message, click the Subject area in the Message List to open the message, then click the Fax icon to display the fax image. While viewing the fax, you can enlarge or reduce the image, rotate it, move it, copy it, and print it. To view a text message To view a text message, click the Subject area in the Message List to open the message. To view a text attachment, click the Text icon. Click to play all messages from your telephone Click to play all messages from your computer Adjust volume Play/replay Stop Skip forwardGo to end of message Click Message Listto close the current message and return to the Message List Open message shows message details CallPilot Player opens if you select CallPilot as your media playerClick to close CallPilot Player Media Player opens if you select Standard as your media player Go to start of messageSkip backAdjust speed
CallPilot Desktop Messaging Quick Reference Guide Toronto Information Products Nortel Networks 522 University Avenue, 14th Floor Toronto, Ontario, Canada M5G 1W7 Copyright © 2000 Nortel Networks, All Rights Reserved. Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. Publication number: P0907835 in package of 10 NTRG22AC/A0789401 Product release: 1.07 Document issue: Standard 1.0 Date: April 2000 Printed in the United States of America