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Nortel Callpilot Fax User Guide

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Page 11

CallPilot Fax User Guide11
CallPilot Fax User Guide
To assign a preset fax machine
If you assign a preset fax machine, your fax messages print at the same fax machine every time.
1Press 
≤·°⁄.
Follow the voice prompts or the display button options on your 
telephone to open your mailbox.
2If you use the CallPilot interface:
Press °‚ to open the Mailbox Options menu
Press ‹ to open the Fax Options menu
Go to step 3
If you use the Norstar Voice Mail interface:
Press ADMIN
 or °
Press ‡
Go to step 3...

Page 12

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P0919427 02
To print all your fax messages
Use this procedure if you want to print all your new or saved messages.
If you want to print just one message, refer to “To print an individual fax message” on page 14.
1Press 
≤·°⁄.
Follow the voice prompts or the display button options on your 
telephone to open your mailbox.
2If you use the CallPilot interface:
Press ‡‡ to open the Print Command menu
Go to step 3
If you use the Norstar Voice Mail interface:
Press ⁄
Go to step 3...

Page 13

CallPilot Fax User Guide13
CallPilot Fax User Guide
After you end the session, CallPilot prints the fax messages on the preset fax machine.
For information about changing the preset fax machine, refer to “To assign a preset fax machine” 
on page 11.5Press PHONE
 or ⁄ to print fax messages at a fax telephone 
number
or
press EXT
 or ¤to print fax messages at a fax extension number.
This example shows entering the phone number of a fax 
machine.
6Enter the fax telephone number and press OK
 or £.
7Press...

Page 14

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P0919427 02
To print an individual fax message
Use this procedure if you want to print an individual fax message.
After you end the session, CallPilot prints the fax messages on the fax machine you specified.1Press 
≤·°⁄.
Follow the voice prompts or the display button options on your 
telephone to open your mailbox.
2If you use the CallPilot interface:
Press ‡‡ to open the Print Command menu
Go to step 3
If you use the Norstar Voice Mail interface:
Press fl until you locate...

Page 15

CallPilot Fax User Guide15
CallPilot Fax User Guide
To print fax messages from a fax telephone
1From a fax machine telephone, call into a line that is answered by the Automated Attendant.
2Press ••, or in the UK press °°, to access your mailbox while the Automated 
Attendant Greeting plays.
3Log on to your mailbox:
If you use the Norstar Voice Mail interface, enter your mailbox number and password and 
press £
If you use the CallPilot interface, enter your mailbox number and press £, then enter 
your...

Page 16

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P0919427 02
Fax cover page
A fax cover page prints with each fax message you print using the Preset and Other feature.
The fax cover page shows:
the date and time the fax prints
the name and telephone number of the mailbox owner
the destination fax number
the Fax ID number (if you print a single fax message)
the number of pages to follow
Note: A fax cover sheet is not added if you print a fax from a fax telephone. 

Page 17

CallPilot Fax User Guide17
CallPilot Fax User Guide
Sending fax messages
To send the fax message to a personal mailbox you must call from a fax machine telephone.
You can include a voice introduction to a fax message you send to a personal mailbox. The voice 
introduction must be at least three seconds long. The system times out after five seconds of silence.
To send a fax message to a personal mailbox
1Place the document that you want to send in the fax machine.
2From the fax machine telephone dial the...

Page 18

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P0919427 02
Forwarding fax messages
You can forward a fax message that you have received to another mailbox and add a voice 
introduction. If you record a voice message if must be longer than three seconds. The system times 
out after five seconds of silence.
 The message appears as a fax message in the recipient’s mailbox. If you cannot forward a fax 
message, ask your System Administrator if your mailbox is set up to allow you to forward fax 
messages.
You can send the same...

Page 19

CallPilot Fax User Guide19
CallPilot Fax User Guide
To forward a fax message to a mailbox - Norstar Voice Mail
1Press ≤·°⁄.
Follow the voice prompts or the display button options on your 
telephone to open your mailbox.
2Press PLAY
 or ¤ if you have a new fax message
or
press fl to review your messages until you find a saved fax 
message you want to forward.
3The date received and the Fax ID number appear on the display.
4Press COPY
 or fi.
5Press MBOX
 or ⁄ to forward the fax message to another 
mailbox....

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P0919427 02
To forward a fax message to a mailbox - CallPilot
1Press ≤·°⁄.
Follow the voice prompts or the display button options on your 
telephone to open your mailbox.
2Press ¤ to play the first message
or
press fl until you find the fax message you want to forward.
3Press ‡‹ to forward the message.
4Enter the mailbox number you want to forward the fax message 
to and press OK
 or £
or
press NAME
 or ⁄⁄ to search the Company Directory.
5Press OK
 or £ to end the list of...
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