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OKI B440dn User Manual

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Page 71

Troubleshooting > 71
>Remove any paper that you find (2), and then close the tray.
10. Close the top cover and press down to latch it closed.
11. The printer will warm up and commence prin ting when ready. The page lost through 
the jam will norma lly be reprinted.
PRINT QUALITY PROBLEMS
Before consulting a service representative  regarding a print quality problem, check the 
table below to see if there is a solution , or something you might have overlooked.
NOTE
If the edge of the jammed paper protru...

Page 72

Troubleshooting > 72
Vertical white 
streaking or faint 
areas on page.
Toner is low and does 
not distribute properly, 
or the drum is worn out. Replace toner cartri
dge. Check drum and 
replace the drum, if  necessary. Contact 
service.
LED array is dirty. Clean LED array.
Vertical black lines. Hardwa re problem. Contact service.
Fuzzy print. LED array is dirty. Clean LED array.
Distorted print. Paper path, lamp  assembly, or fusing unit 
problem. Generate cleaning page.
Contact service.
Faded print....

Page 73

Troubleshooting > 73
PAPER FEED PROBLEMS
SYMPTOMPROBLEMSOLUTION
Paper Jams occur frequently. 
Multiple sheets of paper are 
fed at the same time. The printer is tilted. Place the paper on a stable 
and flat surface.
Paper is too thick or too thin. 
Paper is moist, folded, 
creased or warped.  Use paper suitable for the 
printer. Avoid storing paper in 
areas of excessive 
temperature and humidity. 
Store paper in
 protective 
wrapping
Paper is not aligned. Align the paper edges to the  paper guides....

Page 74

Troubleshooting > 74
SOFTWARE PROBLEMS
Your software (operating environment, applications and printer drivers) controls the 
printing process. Make sure you have selected  the right driver for use with your printer. 
See your software documentation for more information.
HARDWARE PROBLEMS
SYMPTOMPROBLEMSOLUTION
Printing is garbled. Incorrect driver is 
installed. Install an appropriate driver.
Printer’s output is 
below rated speed. Much of the printing 
delays will be caused by 
your application....

Page 75

Installing options > 75
INSTALLING OPTIONS
The following options are available to extend the performance of your printer:
> 32, 64, 128, 256MB RAM DIMM: to extend the main memory of your printer and 
speed up the processing of large files
> Second paper tray: to increase your prin ter’s paper handling capacity by 530 sheets 
(75g/m²)
INSTALLING OPTIONS ORDER NUMBERS
INSTALLATION PROCEDURE
To install any of the above opti ons, follow the detailed installation sheet that accompanies 
the option.
32MB RAM...

Page 76

Specifications > 76
SPECIFICATIONS
GENERAL
A summary of the basic characteristics of your printer appears in the table below:
PRINTER MODELMODEL NUMBER
B410d N22110B
B410dn N22113B
B430d N22111B
B430dn N22115B
B440dn N22116B
ITEMSPECIFICATION
Dimensions B410d, B410dn: 369mm x 395mm x 268mm (W x D x H)
B430d, B430dn: 369mm x 395mm x 268mm (W x D x H)
B440dn: 369mm x 395mm x 297mm (W x D x H)
Weight B410/B430: 10.3 kg approximately (without second tray) B440: 10.9 kg approximately (without second tray)...

Page 77

Specifications > 77
Image drum life Simplex printing
25,000 pages (continuous)
20,000 pages (3 pages per job)
12,000 pages (1 page per job)
Duplex printing
15,000 pages (continuous)
13,000 pages (3 pages per job)
10,000 pages (1 page per job)
Paper sizes A4, A5, A6, B5, Letter, Legal  13, Legal 14, Executive, Custom, C5, C6, 
Com-9,Com-10, DL, Monarch, Statement
Paper feed B430d, B430dn, B440dn: Automati c feeding via paper trays (including 
optional second tray and Multi Purpose Tray)
B410d, B410dn:...

Page 78

Specifications > 78
PAPER AND TRAY INFORMATION
Feed and ejection methods vary depending on the type, size and thickness of medium used. 
Use the chart below and the notes/symbols/terms  on the following page for initial guidance. 
(Minor variations to settings may be necessa ry depending on user setup and environmental 
conditions).
 
Feed
Tray Ejection 
Method
Paper type Size Weight T1 T2 MPT MF FU FD
Plain paper A4 Letter L, ML, M, MH 0 0 0 0 0 0
A5
B5
Executive L, ML, M, 
MH, H
000 0 00
Legal (13)...

Page 79

Specifications > 79
Duplex Printing
Auto Manual
Paper 
type Size Wei-
ghtT
1T
2 MPT M
FT1 T2 MPT MF
Plain 
paper A4
Letter L, ML, 
M, MH
000 X 0 0 0 0
Legal (13)
Legal (14) HXXX X000 0
A5
B5
Executive L, ML, 
M, 
MH, H
XXX X 0 0 0 0
Statement L, ML,  M, 
MH, HXXX X 0 X 0 0
A6 L, ML,  M, 
MH, HXXX X X X 0 0
Custom L, ML,  M, MH
UUUXUU00
W: 
86  - 216

L: 1
40 - 356

HXXX X
UU00
Postcards - X X X X X X X X
Enve-
lopes Com-9
Com-10
DL
C5
C6
Monarch
Custom
W: 
86
 – 216

L: 14
0 – 356

-XXXXXXX X
Labels A4...

Page 80

Specifications > 80
NOTES/SYMBOLS/TERMS
Notes:
1.When an optional second paper tray is used, the original tray is referred to as Tray 1 
and the optional tray as Tray 2.
2. It is possible to use custom paper sizes with the PS emulation driver.
3. Tray 1 can accommodate paper with width  of 100 to 216mm and length of 210 to 
316mm.
4. Tray 2 can accommodate paper with width  of 148 to 216mm and length of 210 to 
316mm.
5. When printing using Auto Duplex, pa per will not be ejected face up.
6. The...
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