Palm M100 Handheld Instructions Manual

							Page 155  Setting Preferences for Your Handheld
Note:
Each telephone company assigns a code to disable Call 
Waiting. Contact your local telephone company for the 
code that is appropriate for you.
3. Tap OK.
Using a calling card
The Use calling card field enables you to use your calling card when 
dialing your ISP or Intranet server. Keep in mind that there is usually 
a delay before you enter your calling card number. When you define 
your calling card number, you need to add commas at the beginning 
to compensate for this delay. Each comma delays transmission of your 
calling card number for two seconds.
To use a calling card:
1. Tap the Use calling card check box to select it.
2. Enter your calling card number on the Use calling card line.
Note:
It’s a good idea to add at least three commas before your 
calling card number to compensate for the cue delay.
3. Tap OK.
Connecting to your service
After you set your Connection and Network Preferences, establishing 
a connection to your Internet Service Provider (ISP) or your 
company’s network (dial-in server) is easy.
Note:
If you are connecting to an ISP, you need a third-party 
application, such as a web browser or news reader, to take 
advantage of this connection. For information about third-
party applications that support TCP/IP, check the web site 
www.palm.com.
Enter your 
calling card 
number here Select this 
box to use a 
calling card 
						

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To establish a connection:
nTap Connect to dial the current service and display the Service 
Connection Progress messages. 
Tip:
To see expanded Service Connection Progress messages, 
press the lower scroll button.
To close a connection:
nTap Disconnect to terminate the connection between your 
handheld and your service.
Creating additional service templates
You can create additional service templates from scratch or by 
duplicating existing templates and editing information. After you 
create a new or duplicate template, you can add and edit settings.
To add a new service template:
1. Tap the Menu icon  . 
2. Tap Service, and then tap New.
An Untitled service template is added to the Service pick list.
To duplicate an existing service template:
1. Tap the Service pick list.
2. Tap the predefined service template you want to duplicate.
3. Tap the Menu icon  . 
4. Tap Service, and then tap Duplicate.
A copy of the service template is added to the Service pick list.
Adding detailed information to a 
service template
If you are using one of the predefined service templates, you probably 
only need to enter your user name and telephone number. If you are 
creating a new service template, you may need to provide additional 
information to your ISP or dial-in server. You use the Details dialog 
box to add additional information to a selected service template.
To select a connection type:
1. Tap the service field.
2. Tap Details. 
						

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3. Tap the Connection type pick list and select one of the following 
connection types:
Note:
If you are not sure, try PPP; if that doesn’t work, ask your 
Internet Service Provider or your System Administrator 
for the correct connection type.
Idle timeout
The Idle timeout setting defines how long your handheld waits before 
dropping the connection with your ISP or dial-in server when you 
switch out of a TCP/IP application.
To set the Idle timeout:
1. Tap the Idle timeout pick list and select one of the following 
options:
2. Tap OK.
PPPPoint-to-Point protocol
SLIPSerial Line Internet Protocol
CSLIPCompressed Serial Line Internet Protocol
ImmediateDrops the connection to your ISP immediately 
when you switch to another application. 
1 minuteWaits one minute for you to open another 
application before it drops the connection. 
2 minutesWaits two minutes. 
3 minutesWaits three minutes. 
Power OffKeeps your PPP or SLIP connection until you 
turn off your handheld (or until it times out). This 
option works best with the modem.
Select connection type 
						

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Defining primary and secondary DNS
The Domain Naming System (DNS) is a mechanism in the Internet for 
translating the names of host computers into IP addresses. When you 
enter a DNS number (or IP address), you are identifying a specific 
server that handles the translation services.
Each IP address has four sections, separated by periods. In the Details 
dialog box, you enter each section separately. Each section of an IP 
address is made up of a number from 0 to 255; numbers are the only 
allowable characters in this field.
Ask your Internet Service Provider or System Administrator for the 
correct Primary or Secondary DNS IP numbers.
Tip:
Many systems do not require that you enter a DNS. If you are 
not sure, leave the DNS field blank.
To enter a primary and secondary DNS:
1. Tap the Query DNS check box to deselect it.
2. Tap the space to the left of the first period in the Primary DNS field, 
and then enter the first section of the IP address. 
Note:
Each section must be a number from 0 to 255.
3. Repeat step 2 for the second, third, and last sections of the Primary 
DNS field.
4. Repeat steps 2 and 3 for the Secondary DNS number.
5. Tap OK.
IP address
Everyone who logs on to the Internet needs to have a unique identifier 
(an IP address), whether permanent or temporary. Some networks 
dynamically assign a temporary IP address when clients log in. The IP 
Address field lets you identify whether your network provides 
automatic (dynamic) temporary IP addressing.
Note:
If your IP address is permanently assigned, you need to get 
that information from your System Administrator. If you are 
not sure, select Automatic. 
						

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To identify dynamic IP addressing:
nTap the IP Address check box to select it.
To enter a permanent IP address:
1. Tap the IP Address check box to deselect it and display a 
permanent IP address field below the check box.
2. Tap the space to the left of the first period then enter the first 
section of the IP address. 
Note:
Each section must be a number from 0 to 255.
3. Tap and enter the remaining sections of the IP address.
4. Tap OK.
Login scripts
A login script is a series of commands that automates logging in to a 
network server, for example, your corporate network or your Internet 
Service Provider (ISP). A login script is associated with a specific 
service template created in Network Preferences.
A login script is something that you are likely to receive from your IS 
System Administrator if your company has a system in which you log 
in to the corporate servers from your handheld using a modem or 
network connection. The script is generally prepared by the System 
Administrator and distributed to users who need it. It automates the 
events that must take place in order to establish a connection between 
your handheld and the corporate servers.
You can create login scripts in two ways:
nIn a text editor on your computer, in which you create a file with 
the extension PNC, which you then install on your handheld using 
the Install Tool (this method is not available to Macintosh users)
Tap to select 
automatic IP address 
						

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nIn the Login Script dialog box on your handheld, accessed from the 
Details dialog box in Network Preferences
Note:
You can also use non-ASCII and literal characters in your 
login script. See Appendix D for more information.
Creating a login script on your handheld
You can create login scripts by selecting commands from the 
Command pick list in the Login Script dialog box. Some commands, 
such as Send, require you to supply additional information. Those 
commands have a parameter field so that you can add the necessary 
data.
To create a login script:
1. Tap Script.
2. Tap the End pick list.
3. Tap the command you want from the Command list. If the 
command requires additional information, a field appears to the 
right of it for you to enter the information. The following 
commands are available:
Tap here to see the list 
of available commands
Tap here 
						

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4. Repeat steps 2 and 3 until the login script is complete.
5. Tap OK.
Wait ForTells your handheld to wait for specific characters 
from the TCP/IP server before executing the next 
command.
Wait For 
PromptDetects a challenge-response prompt coming from 
the server and then displays the dynamically 
generated challenge value. You then enter the 
challenge value into your token card, which in turn 
generates a response value for you to enter on your 
handheld. This command takes two arguments, 
separated by a vertical bar (|) on the input line.
SendTransmits specific characters to the TCP/IP server 
to which you are connecting.
Send CRTransmits a carriage return or LF character to the 
TCP/IP server to which you are connecting.
Send User 
IDTransmits the User ID information entered in the 
User ID field of the Network Preferences screen.
Send 
PasswordTransmits the password entered in the Password 
field of the Network Preferences screen. If you did 
not enter a password, this command prompts you 
to enter one. The Password command is usually 
followed by a Send CR command.
DelayTells your handheld to wait a specific number of 
seconds before executing the next command in the 
login script.
Get IPReads an IP address and uses it as the IP address 
for your handheld. This command is used with 
SLIP connections.
PromptOpens a dialog box and prompts you to enter text 
of some kind (for example, a password or a 
security code).
EndIdentifies the last line in the login script. 
						

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Plug-in applications
You can create plug-in applications containing script commands that 
extend the functionality of the built-in script commands. A plug-in 
application is a standard PRC application that you install on your 
handheld just like any other application. After you install the plug-in 
application, you can use the new script commands in a login script. 
Plug-in applications have the following characteristics:
nWritten in C language 
nCompiled into a device executable
nCalled properly from a login script
nAble to return control to a login script after it terminates
nCreated using a development environment that supports the Palm 
OS software, such as Metrowerks CodeWarrior for Palm 
Computing Platform.
For additional information on creating plug-in applications, send 
e-mail to Palm Developer Support at [email protected].
Deleting a service template
There is only one way to delete a service template: use the Delete 
command from the Service menu.
To delete a service template:
1. Tap the Service pick list.
2. Tap the service template you want to delete.
3. Tap the Menu icon  . 
4. Tap Service, and then tap Delete.
5. Tap OK.
Network preferences menu commands
The Network Preferences screen includes menu commands to make it 
fast and easy to create and edit service templates. TCP/IP application 
menus are shown here for your reference. See “Using menus” in 
Chapter 1 for more information about choosing menu commands.
Service menu 
						

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Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using 
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection 
Progress messages
It’s helpful to identify at what point in the login procedure the 
connection fails. An easy way to do this is to display the expanded 
Service Connection Progress messages. Expanded Service Connection 
Progress messages describe the current stage of the login procedure. 
Press the lower scroll button at any point during login to display these 
messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does 
not give you enough information to find out why you cannot connect 
to your ISP or dial-in server, take a look at the Network Log. The 
Network Log lists all of the communication that occurs between your 
modem and your dial-in server during the login procedure. The 
Network Log can help your ISP or your System Administrator 
pinpoint where the login procedure communication fails and why.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the scroll bar arrows to see the entire Network Log.
3. Tap Done.
Adding DNS numbers
If your ISP or dial-in server requires DNS numbers and you did not 
enter them in the Network Preferences screen, it will appear that you 
logged into your network, but when you try to use an application or 
look up data, the connection fails. If this occurs, add DNS numbers 
(see “Defining primary and secondary DNS” earlier in this chapter). 
						

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Owner preferences
The Owner Preferences screen enables you to record a name, company 
name, phone number, or any other information that you want to 
associate with your handheld.
If you use the Security application to turn off and lock your handheld 
with a password, information that you put in the Owner Preferences 
displays the next time you turn on your handheld. See Chapter 1 for 
more information.
To enter the Owner preferences:
nEnter the text that you want to associate with your handheld in the 
Owner Preferences screen. If you enter more text than can fit on 
one screen, a scroll bar automatically appears on the right side of 
the screen.
If you assign a password with the Security application, the 
information in the Owner Preferences screen cannot be changed. In 
this case, an Unlock button appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1. Tap Unlock.
2. Enter the password that you defined in the Security application.
3. Tap OK.