Palm M100 Handheld Instructions Manual

							Page 165  Setting Preferences for Your Handheld
ShortCuts preferences
The ShortCuts Preferences screen enables you to define abbreviations 
for entering text with Graffiti strokes. This section describes how to 
create, edit, and delete a ShortCut. See Chapter 2 for more information 
on the use of ShortCuts. 
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. All 
ShortCuts you create appear on the list in the ShortCut Preferences 
screen. All the ShortCuts are available in any of your handheld 
applications and are backed up on your computer when you perform 
a HotSync operation.
To create a ShortCut:
1. Tap New.
2. On the ShortCut name line, enter the letters you want to use to 
activate the ShortCut.
3. Tap the ShortCut Text area and enter the text that you want to 
appear when you write the ShortCut characters.
Tip:
You may want to add a space (space character) after the 
last word in your ShortCut text. This way, a space 
automatically follows the ShortCut text.
4. Tap OK.
Tip:
To use a ShortCut, draw the ShortCut stroke followed by the 
ShortCut characters. When you draw the ShortCut stroke, the 
ShortCut symbol appears at the insertion point to show that 
you are in ShortCut mode.
Tap New 
						

							Chapter 6 Page 166
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1. Tap the ShortCut you want to edit.
2. Tap Edit.
3. Make the changes you want and tap OK.
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of 
ShortCuts.
To delete a ShortCut:
1. Tap the ShortCut you want to delete.
2. Tap Delete.
3. Tap Yes.
ShortCut    
						

							Page 167  Maintaining Your Handheld
Appendix A
Maintaining Your 
Handheld
This chapter provides information on the following:
nProper care of your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide 
years of trouble-free service. Please observe the following general tips 
when using your handheld:
nTake care not to scratch the screen of your handheld. Keep the 
screen clean. When working with your handheld, use the supplied 
stylus or plastic-tipped pens intended for use with a touch-
sensitive screen. Never use an actual pen or pencil or other sharp 
object on the surface of the handheld screen.
nYour handheld is not waterproof and should not be exposed to rain 
or moisture. Under extreme conditions, water may enter the 
circuitry through the front panel buttons. In general, treat your 
handheld as you would a pocket calculator or other small 
electronic instrument.
nThe screen of your handheld contains a glass element. Take care 
not to drop your handheld or subject it to any strong impact. Do 
not carry your handheld in your back pocket: if you sit on it, the 
glass may break.
nProtect your handheld from temperature extremes. Do not leave 
your handheld on the dashboard of a car on a hot day or on a day 
when temperatures are below freezing, and keep it away from 
heaters and other heat sources.
nDo not store or use your handheld in any location that is extremely 
dusty, damp, or wet.
nUse a soft, damp cloth to clean your handheld. If the surface of the 
handheld screen becomes soiled, clean it with a soft cloth 
moistened with a diluted window-cleaning solution. 
						

							Appendix A Page 168
Battery considerations
Please note the following considerations when replacing the batteries 
in your handheld:
nUnder normal conditions, your handheld batteries should provide 
several months of use. You can conserve battery life by 
minimizing the use of the backlight feature, and changing the 
Auto-off setting that automatically turns the handheld off after a 
period of inactivity. See “General preferences” in Chapter 6 for 
more information.
nIf the batteries become low in the course of normal use, an alert 
appears on the handheld screen describing the low battery 
condition. If this alert appears, perform a HotSync
® operation to 
back up your data before you replace the batteries. This helps 
prevent accidental data loss.
nWhen replacing the batteries, begin by turning your handheld off 
(so there is no screen display). Never remove the batteries while 
your handheld is turned on.
nWhen replacing the batteries, always use good quality batteries of 
the same type. Use only alkaline batteries with your handheld.
nWhen you remove the batteries, the built-in backup power of your 
handheld maintains memory data for a period of up to one 
minute. 
Whenever you remove the batteries, replace them 
immediately. If you encounter any difficulties in the course of 
battery replacement, reinstall the original batteries and wait a few 
minutes for the backup power to recharge.
nIf the batteries drain to the point where your handheld does not 
operate, it stores your data safely for a few weeks. In this case, 
there is enough residual energy in the batteries to store the data, 
but not enough to turn on your handheld. If your handheld does 
not turn on when you press the power button, you should replace 
the batteries immediately.
nIf you leave drained batteries in your handheld for an extended 
period of time, you can lose all of the stored data. If this happens, 
replace the batteries and use the reset button to reset your 
handheld. (See “Resetting your handheld” later in this chapter for 
details.) After you reset your handheld, perform a HotSync 
operation to restore the data from your computer.  
						

							Page 169  Maintaining Your Handheld
Resetting your handheld
Under normal circumstances, you will not have to use the reset 
button. On rare occasions, however, your handheld may no longer 
respond to buttons or the screen. In this case, you need to perform a 
reset to get your handheld running again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over 
again. All records and entries stored in your handheld are retained 
with a soft reset. After a soft reset, the Applications Launcher screen 
appears. 
To perform a soft reset:
nUse the tip of an unfolded paper clip (or similar object without
 a 
sharp tip), to gently press the reset button inside the hole on the 
back panel of your handheld.
Reset 
button 
						

							Appendix A Page 170
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are erased. 
Never perform a hard reset unless a soft reset does not solve your problem.
 
Note: 
You can restore any data previously synchronized with your 
computer during the next HotSync operation.
To perform a hard reset:
1. Hold down the power button on the front panel of your handheld.
2. While holding down the power button, use the reset tip tool, or the 
tip of an unfolded paper clip (or similar object without
 a sharp tip) 
to gently press and release the reset button.
3. Wait for the Palm
™ logo to appear; then release the power button.
4. When a message appears on the handheld screen warning that you 
are about to erase all the data stored on your handheld, do one of 
the following:
Press the upper scroll button on the front panel of the handheld 
to complete the hard reset and display the Digitizer screen.
Press any other button to perform a soft reset.
Note:
With a hard reset, the current date and time are retained. 
Formats Preferences and other settings are restored to their 
factory default settings.
To restore your data from a Windows computer after a 
hard reset:
1. Click the HotSync icon Ô
 in the Windows system tray (bottom-
right corner of the taskbar).
Tip:
You can also click the HotSync command on the Palm 
Desktop software menu bar.
2. From the HotSync Manager menu, choose Custom. 
						

							Page 171  Maintaining Your Handheld
3. Select the appropriate user name from the list.
4. Select an application in the Conduit list.
5. Click Change.
6. Select Desktop overwrites handheld.
Note:
Changing the HotSync setting from the default affects 
only the next
 HotSync operation. Thereafter, the HotSync 
Actions revert to their default settings. To use a new 
setting on an ongoing basis, select the Set As Default box. 
Thereafter, whatever you selected as the default setting is 
used when you click the Default button in the Custom 
dialog.
7. Click OK.
8. Repeat steps 4 through 7 to change conduit settings for other 
applications.
9. Click Done to activate your settings.
10. Perform a HotSync operation. 
						

							Appendix A Page 172
To restore your data from a Macintosh after a hard reset:
1. Double-click the HotSync Manager in the Palm folder.
2. From the HotSync menu, choose Conduit Settings.
3. From the Users pop-up menu, select the appropriate user name.
4. Select an application from the list.
5. Click Conduit Settings.
6. Click Macintosh overwrites handheld.
Note:
Changing the HotSync setting from the default affects 
only the next
 HotSync operation. Thereafter, the HotSync 
Actions revert to their default settings. To use a new 
setting on an ongoing basis, click Make Default. 
Thereafter, whatever you selected as the default setting is 
used for HotSync operations.
7. Click OK.
8. Repeat steps 4 through 7 to change conduit settings for other 
applications.
9. Close the Conduit Settings window.
10. Perform a HotSync operation. 
						

							Page 173  Frequently Asked Questions
Appendix B
Frequently Asked 
Questions
If you encounter a problem with your Palm™ m100 handheld, do not 
call Technical Support until you have reviewed the following list of 
frequently asked questions, and you have also reviewed the 
following:
nThe README file located in the folder where you installed the 
Palm™ Desktop software on your Windows computer or on your 
installation CD for Macintosh users. 
nThe Helpnote folder located in the folder where you installed the 
Palm™ Desktop software on your Windows computer (or on your 
installation CD) 
nThe Palm Desktop online Help
nThe Palm Desktop software for the Macintosh User’s Guide 
located in the Documentation folder on your installation CD
nThe “Palm Support Assistant” knowledgebase, accessible at 
http://www.palm.com under the Support section
nThe most recent Palm m100 handheld HelpNotes on your regional 
web site
If you are still having problems, contact Technical Support. For US 
and International telephone numbers, see the Technical Support card 
that comes with your handheld, or go to 
www.palm.com.
Note:
Thousands of third-party add-on applications have been 
written for Palm OS
® handhelds. Unfortunately, we are not 
able to support such a large number of third-party 
applications. If you are having a problem with a third-party 
application, please contact the developer or publisher of that 
software. 
						

							Appendix B Page 174
Software installation problems
ProblemSolution
The Palm Desktop 
Installer Menu did not 
appear when I inserted 
the CD-ROM into my 
Windows computer.1. Click the Start button.
2. Choose Run from the Start menu.
3. Click Browse.
4. Locate your CD-ROM drive and 
select the Setup.exe file. 
5. Click Open.
6. Click OK.
I cannot install Palm 
Desktop software with 
Windows 95/98.Try the following:
1. Disable any virus scanning software 
on your computer.
2. Press 
CTRL-ALT-DELETE and end all 
tasks except Systray and Explorer.
3. Make sure your computer has at 
least 20MB of disk space available.
4. Delete all temporary files.
5. Run ScanDisk on your computer.
6. Reinstall Palm Desktop software.
I cannot install Palm 
Desktop software on a 
Macintosh.Try the following:
1. Disable any virus scanning software 
on your Macintosh.
2. Quit any open applications.
3. Make sure your computer has at 
least 20MB of disk space available.
4. Reinstall Palm Desktop software.