Panasonic Dmc Fz300 Owners Manual
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Page 341
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341
Others
Q&A Troubleshooting
■Recording
Cannot record pictures. The shutter will not operate immediately when th\
e shutter button is
pressed.
• When the drive mode is set to 4K Photo and [4K PHOT
O] in the [Rec] menu is set to [
] ([4K Pre-
Burst]), the camera temperature rises. In some cases, the camera may di\
splay [ ], switch to [ ]
([4K Burst]) and stop the recording to protect itself. W
ait until the camera cools down.
• Focus is not aligned. → When [Focus/Release Priority] is set to...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-340.png "Page 341
341
Others
Q&A Troubleshooting
■Recording
Cannot record pictures. The shutter will not operate immediately when th\
e shutter button is
pressed.
• When the drive mode is set to 4K Photo and [4K PHOT
O] in the [Rec] menu is set to [
] ([4K Pre-
Burst]), the camera temperature rises. In some cases, the camera may di\
splay [ ], switch to [ ]
([4K Burst]) and stop the recording to protect itself. W
ait until the camera cools down.
• Focus is not aligned. → When [Focus/Release Priority] is set to...")
341 Others Q&A Troubleshooting ■Recording Cannot record pictures. The shutter will not operate immediately when th\ e shutter button is pressed. • When the drive mode is set to 4K Photo and [4K PHOT O] in the [Rec] menu is set to [ ] ([4K Pre- Burst]), the camera temperature rises. In some cases, the camera may di\ splay [ ], switch to [ ] ([4K Burst]) and stop the recording to protect itself. W ait until the camera cools down. • Focus is not aligned. → When [Focus/Release Priority] is set to...
Page 342
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342
Others
Q&A Troubleshooting
Recorded pictures appear coarse, or there is interference.
• W
e recommend trying the following methods.
→Lower ISO sensitivity (→
155).
→T
ake pictures in brighter locations.
→Either adjust [Noise Reduction] of [Photo Style] to a higher setting or set each item other than
[Noise Reduction] to a lower setting. (→
11 4)
→Change the settings of [Picture Size] (→
122) and [Quality] (→123).
• When Digital Zoom is used, the picture quality will become lower if you \...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-341.png "Page 342
342
Others
Q&A Troubleshooting
Recorded pictures appear coarse, or there is interference.
• W
e recommend trying the following methods.
→Lower ISO sensitivity (→
155).
→T
ake pictures in brighter locations.
→Either adjust [Noise Reduction] of [Photo Style] to a higher setting or set each item other than
[Noise Reduction] to a lower setting. (→
11 4)
→Change the settings of [Picture Size] (→
122) and [Quality] (→123).
• When Digital Zoom is used, the picture quality will become lower if you \...")
342 Others Q&A Troubleshooting Recorded pictures appear coarse, or there is interference. • W e recommend trying the following methods. →Lower ISO sensitivity (→ 155). →T ake pictures in brighter locations. →Either adjust [Noise Reduction] of [Photo Style] to a higher setting or set each item other than [Noise Reduction] to a lower setting. (→ 11 4) →Change the settings of [Picture Size] (→ 122) and [Quality] (→123). • When Digital Zoom is used, the picture quality will become lower if you \...
Page 343
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343
Others
Q&A Troubleshooting
Panorama picture recording stops before finishing.
• If the pan motion of the camera is too slow
, the camera assumes that the operation has been
aborted and stops recording.
• If the pan motion of the camera is too shaky when it is moved toward the\
recording direction, the camera stops recording.
4K photo recording stops before finishing.
• When the ambient temperature is high or recording with [ ] ([4K Burst]) or [ ] ([4K Burst(S/S)])
of the 4K Photo function...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-342.png "Page 343
343
Others
Q&A Troubleshooting
Panorama picture recording stops before finishing.
• If the pan motion of the camera is too slow
, the camera assumes that the operation has been
aborted and stops recording.
• If the pan motion of the camera is too shaky when it is moved toward the\
recording direction, the camera stops recording.
4K photo recording stops before finishing.
• When the ambient temperature is high or recording with [ ] ([4K Burst]) or [ ] ([4K Burst(S/S)])
of the 4K Photo function...")
343 Others Q&A Troubleshooting Panorama picture recording stops before finishing. • If the pan motion of the camera is too slow , the camera assumes that the operation has been aborted and stops recording. • If the pan motion of the camera is too shaky when it is moved toward the\ recording direction, the camera stops recording. 4K photo recording stops before finishing. • When the ambient temperature is high or recording with [ ] ([4K Burst]) or [ ] ([4K Burst(S/S)]) of the 4K Photo function...
Page 344
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344
Others
Q&A Troubleshooting
An unusual noise, such as a clicking or buzzing noise, is recorded on a \
motion picture. Audio
is recorded at low volumes.
• With recording in a quiet environment, the sound of aperture, focus and \
other actions may be recorded in motion pictures.
This is not a malfunction. The focus operation during recording of
motion pictures can be set to [OFF] in [Continuous AF] (→219).
• Use of [Silent Operation] is recommended if you are concerned about operational sounds....](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-343.png "Page 344
344
Others
Q&A Troubleshooting
An unusual noise, such as a clicking or buzzing noise, is recorded on a \
motion picture. Audio
is recorded at low volumes.
• With recording in a quiet environment, the sound of aperture, focus and \
other actions may be recorded in motion pictures.
This is not a malfunction. The focus operation during recording of
motion pictures can be set to [OFF] in [Continuous AF] (→219).
• Use of [Silent Operation] is recommended if you are concerned about operational sounds....")
344 Others Q&A Troubleshooting An unusual noise, such as a clicking or buzzing noise, is recorded on a \ motion picture. Audio is recorded at low volumes. • With recording in a quiet environment, the sound of aperture, focus and \ other actions may be recorded in motion pictures. This is not a malfunction. The focus operation during recording of motion pictures can be set to [OFF] in [Continuous AF] (→219). • Use of [Silent Operation] is recommended if you are concerned about operational sounds....
Page 345
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345
Others
Q&A Troubleshooting
■Monitor/viewfinder
The monitor/viewfinder is turned off although the camera is turned on.
• If no operations are performed during the set time period [Auto L
VF/Monitor Off] (→69) is activated,
and the monitor/viewfinder turns off.
• When a hand or object is close to the eye sensor
, the monitor display mode could be switched to
viewfinder display mode without your knowledge. (→51)
The screen is too bright/too dark.
• Check [Monitor Luminance] setting. (→
68)
•...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-344.png "Page 345
345
Others
Q&A Troubleshooting
■Monitor/viewfinder
The monitor/viewfinder is turned off although the camera is turned on.
• If no operations are performed during the set time period [Auto L
VF/Monitor Off] (→69) is activated,
and the monitor/viewfinder turns off.
• When a hand or object is close to the eye sensor
, the monitor display mode could be switched to
viewfinder display mode without your knowledge. (→51)
The screen is too bright/too dark.
• Check [Monitor Luminance] setting. (→
68)
•...")
345 Others Q&A Troubleshooting ■Monitor/viewfinder The monitor/viewfinder is turned off although the camera is turned on. • If no operations are performed during the set time period [Auto L VF/Monitor Off] (→69) is activated, and the monitor/viewfinder turns off. • When a hand or object is close to the eye sensor , the monitor display mode could be switched to viewfinder display mode without your knowledge. (→51) The screen is too bright/too dark. • Check [Monitor Luminance] setting. (→ 68) •...
Page 346
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346
Others
Q&A Troubleshooting
■Playback
The picture being played back is not rotated, or is rotated in an unexpe\
cted direction, when
displayed.
• When [Rotate Disp.] is set to [OFF], the picture is displayed without ch\
anging its orientation. (→
251)
• Y
ou can rotate pictures with the [Rotate] function. (→251)
Cannot view pictures. There are no recorded pictures.
• A
card is not inserted in the camera.
• There is no picture on the card to play back. • Has the file name of the picture been...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-345.png "Page 346
346
Others
Q&A Troubleshooting
■Playback
The picture being played back is not rotated, or is rotated in an unexpe\
cted direction, when
displayed.
• When [Rotate Disp.] is set to [OFF], the picture is displayed without ch\
anging its orientation. (→
251)
• Y
ou can rotate pictures with the [Rotate] function. (→251)
Cannot view pictures. There are no recorded pictures.
• A
card is not inserted in the camera.
• There is no picture on the card to play back. • Has the file name of the picture been...")
346 Others Q&A Troubleshooting ■Playback The picture being played back is not rotated, or is rotated in an unexpe\ cted direction, when displayed. • When [Rotate Disp.] is set to [OFF], the picture is displayed without ch\ anging its orientation. (→ 251) • Y ou can rotate pictures with the [Rotate] function. (→251) Cannot view pictures. There are no recorded pictures. • A card is not inserted in the camera. • There is no picture on the card to play back. • Has the file name of the picture been...
Page 347
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347
Others
Q&A Troubleshooting
Red areas in pictures appear blackened.
• When the digital red-eye correction ([ ], [ ]) is operating, red areas may be blackened. →W
e recommend either closing the flash, or setting the flash mode to [ ] or [Red-Eye Removal]
to [OFF] before recording. (→
209)
Motion pictures taken with this camera cannot be played in other cameras\
.
• Even if a motion picture is played back on a compatible device, it may h\
ave bad picture quality or sound quality upon playback,...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-346.png "Page 347
347
Others
Q&A Troubleshooting
Red areas in pictures appear blackened.
• When the digital red-eye correction ([ ], [ ]) is operating, red areas may be blackened. →W
e recommend either closing the flash, or setting the flash mode to [ ] or [Red-Eye Removal]
to [OFF] before recording. (→
209)
Motion pictures taken with this camera cannot be played in other cameras\
.
• Even if a motion picture is played back on a compatible device, it may h\
ave bad picture quality or sound quality upon playback,...")
347 Others Q&A Troubleshooting Red areas in pictures appear blackened. • When the digital red-eye correction ([ ], [ ]) is operating, red areas may be blackened. →W e recommend either closing the flash, or setting the flash mode to [ ] or [Red-Eye Removal] to [OFF] before recording. (→ 209) Motion pictures taken with this camera cannot be played in other cameras\ . • Even if a motion picture is played back on a compatible device, it may h\ ave bad picture quality or sound quality upon playback,...
Page 348
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348
Others
Q&A Troubleshooting
■Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. Wireless access point
is not displayed.
General tips for using a Wi-Fi connection • Use within the communication range of the wireless LAN network. • Is any device, such as microwave oven, cordless phone, etc., that uses 2\
.4 GHz frequency operated nearby?
→ Radio waves may get interrupted when used simultaneously
. Use them sufficiently away from
the device.
• When the battery...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-347.png "Page 348
348
Others
Q&A Troubleshooting
■Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. Wireless access point
is not displayed.
General tips for using a Wi-Fi connection • Use within the communication range of the wireless LAN network. • Is any device, such as microwave oven, cordless phone, etc., that uses 2\
.4 GHz frequency operated nearby?
→ Radio waves may get interrupted when used simultaneously
. Use them sufficiently away from
the device.
• When the battery...")
348 Others Q&A Troubleshooting ■Wi-Fi function It cannot connect to the wireless LAN. Radio waves get disconnected. Wireless access point is not displayed. General tips for using a Wi-Fi connection • Use within the communication range of the wireless LAN network. • Is any device, such as microwave oven, cordless phone, etc., that uses 2\ .4 GHz frequency operated nearby? → Radio waves may get interrupted when used simultaneously . Use them sufficiently away from the device. • When the battery...
Page 349
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349
Others
Q&A Troubleshooting
It takes long time every time to connect to a smartphone.
• It may take longer time to connect depending on the Wi-Fi connection set\
ting of the smartphone, but it is not a malfunction.
This unit is not displayed in the W
i-Fi setting screen of the smartphone.
• T
ry switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of t\
he smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”.
• Check the information in the login screen of “LUMIX...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-348.png "Page 349
349
Others
Q&A Troubleshooting
It takes long time every time to connect to a smartphone.
• It may take longer time to connect depending on the Wi-Fi connection set\
ting of the smartphone, but it is not a malfunction.
This unit is not displayed in the W
i-Fi setting screen of the smartphone.
• T
ry switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of t\
he smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”.
• Check the information in the login screen of “LUMIX...")
349 Others Q&A Troubleshooting It takes long time every time to connect to a smartphone. • It may take longer time to connect depending on the Wi-Fi connection set\ ting of the smartphone, but it is not a malfunction. This unit is not displayed in the W i-Fi setting screen of the smartphone. • T ry switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of t\ he smartphone. I have forgotten the login ID or password for the “LUMIX CLUB”. • Check the information in the login screen of “LUMIX...
Page 350
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350
Others
Q&A Troubleshooting
The Wi-Fi connection is not recognizing my PC.
• By default, the Wi-Fi connection uses the default workgroup name of “\
WORKGROUP”. If the name of the workgroup has been changed, it will not be recognized.
→ Select [PC Connection] then [Change W
orkgroup Name] in the [Wi-Fi Setup] to change the
workgroup name to match that of your PC. (→299)
Pictures cannot be transmitted to the computer.
• If a firewall is enabled by the OS or security software, this unit may b\
e...](http://img.usermanuals.tech/thumb/58/65488/w300_dmc-fz300_en_adv_om_d-349.png "Page 350
350
Others
Q&A Troubleshooting
The Wi-Fi connection is not recognizing my PC.
• By default, the Wi-Fi connection uses the default workgroup name of “\
WORKGROUP”. If the name of the workgroup has been changed, it will not be recognized.
→ Select [PC Connection] then [Change W
orkgroup Name] in the [Wi-Fi Setup] to change the
workgroup name to match that of your PC. (→299)
Pictures cannot be transmitted to the computer.
• If a firewall is enabled by the OS or security software, this unit may b\
e...")
350 Others Q&A Troubleshooting The Wi-Fi connection is not recognizing my PC. • By default, the Wi-Fi connection uses the default workgroup name of “\ WORKGROUP”. If the name of the workgroup has been changed, it will not be recognized. → Select [PC Connection] then [Change W orkgroup Name] in the [Wi-Fi Setup] to change the workgroup name to match that of your PC. (→299) Pictures cannot be transmitted to the computer. • If a firewall is enabled by the OS or security software, this unit may b\ e...