Panasonic Expandable Cordless Handset Kx-tga272s Operating Instructions

							51
Advanced Operation
For assistance, please call: 1-800-211-PANA(7262)
Transferring a Call to a Mailbox
When you answered a call, and the caller wants to talk to someone who
the caller knows is not available, you can place the caller into one of the
mailboxes, where the caller can leave a message.
The following is how calls must be transferred to a mailbox:
1
You may remind the caller to press the #
sign and the mailbox number if necessary,
and press 
(HOLD)(TRANSFER).
•The call is put on hold.
2
Press (9)to hang up the call.
•Even if you subscribed to a Caller ID service (p. 26), caller information will not be
displayed while the message that the caller left is being played. The caller
information will be recorded in the Caller List (p. 27) if the transferred call is an in-
coming call.
•Interrupting remote operation from a touch tone phone: If a user is accessing
a mailbox from a remote location, and you mistakenly answer the call; Press
(HOLD)(TRANSFER)and press (9). The user can then access a mailbox, by
entering the remote code or the mailbox password (p. 57, 58).
Press extension#
to transfer
0-8=Extension
9=Mailbox
To play back new messages.
To play back all messages.
To repeat the current message.
To skip the current message.
To change the playback speed to slow/normal.
To stop the current operation.
•To resume operation, enter a direct command within 15 seconds, orvoice menu will start (p. 50).
To erase the current message.
To erase all messages in the mailbox.
To select Mailbox 1.
To select Mailbox 2.
To select Mailbox 3. (4)
(5)
(1)
(2)
(3)
(9)
(*) (4)
(*) (5)
(#) (1)
(#) (2)
(#) (3)
Direct commands 
						

							52
Voice mail service is an electronic on-line answering system offered by
your telephone company. After subscribing, the voice mail system can
answer calls automatically for you when your line is busy or if calls are not
answered, and callers can leave their messages at a voice mail box
located at the telephone company. 
After the voice mail box has received messages,
the handset will indicate it in two ways: 
(a) “Voice mail” will be displayed, and 
(b) “ ” on the display will flash. If registered
to KX-TG2720, the line(s) which received
message(s) will also be displayed.
The access number must be stored within the
system (p. 59).
Listening to Voice Mail messages
1
Press the soft key ( ).
•If registered to KX-TG2720, the display will show
as following.
2
For KX-TG2700 users:
Press or 
.
For KX-TG2720 users:
Press the soft key ( or  ) 
of the line which received messages.
•The handset is connected to the telephone line
and dials the access number.
3
Follow the pre-recorded instructions.
When finished, press  if using the
speakerphone, or press 
(OFF).
•If “Voice mail” still remains or “”still flashes on the display even if you
have listened to your voice mail message(s), press (CONF/FUNCTION), and
press and hold (HOLD/CLEAR)until the unit beeps. “Voice mail” will
disappear, 
“”will stop flashing.
•If your voice mail service uses a voice mail tone and the recorded message is
over 3 minutes long, “Voice mail” may not be displayed and “ ” may not
flash.
MAIL
MAIL
MAIL
LINE2LINE1
MAIL
MAIL
Voice Mail Service (For KX-TG2700/KX-TG2720 Users)
Ex. Registered to KX-TG2720
LINE1LINE2Press LINE1 or
LINE2 to listen
to voice mail
00
I=Booster
LINE1LINE2MAILVoice mail Line2
11:
30AM 
						

							53
Advanced Operation
For assistance, please call: 1-800-211-PANA(7262)
“Base Unit Settings” (p. 53, 54, for KX-TG2700/KX-TG2720/KX-TG2730
users), “Telephone System Settings” (p. 54, 55), “Answering System Settings”
(p. 56-58, for KX-TG2730 users), and “Voice Mail Programming” (p. 59, 60, for
KX-TG2700/KX-TG2720 users) are programmed within the system.
•The displays will vary depending on which base unit model (KX-TG2700/
KX-TG2720/KX-TG2730/KX-TG2740) this handset is registered to. 
Base Unit Settings(For KX-TG2700/KX-TG2720/KX-TG2730 Users)
Make sure the base unit and the handset are not being used.
Base unit incoming call tone
The system is preset to “2”.
1. Press 
(SNOOZE/ALARM).
•You can also press (CONF/FUNCTION)to directly
enter the function menu and go to step 3.
2. Within 5 seconds, press the soft key 
().
3. Scroll to “Initial setting” by pressing 
Ö
or Ñ, and press á.
4. Scroll to “Set base unit” by pressing
Öor
Ñ, and press á.
5. Press 
áat “Incoming call”.
6. Select the desired setting, “On”, “Off” or “2”,
by pressing 
Öor Ñ, and press the soft key
()
To turn the base unit Room Monitor feature on
(to allow the handset to monitor through the base unit)
1. Follow steps 1 to 4 of “Base unit incoming call tone” above.
2. Scroll to “Room monitor” by pressing 
Öor
Ñ, and press á.
3. Select “On” by pressing 
Öor Ñ, and press
the soft key ( ).
•To prevent the base unit from being monitored, 
select “Off” in step 3, and press the soft key ( ).
SAVE
SAVE
SAVE
FUNCTION
---------------
HIncoming call
Room monitor
Other Programmable Settings
AUG.10
11:
30AM
FUNCTIONALARM
SAVEIncoming call
Incomin
tone :2GF
Copy directory
HInitial setting
---------------
Incoming call
HRoom monitor
SAVERoom monitor
000:OnGF
HSet base unit
Registration 
						

							Base unit line selection (For KX-TG2720 users)
The system is preset to “Auto”.
1. Follow steps 1 to 4 of “Base unit incoming call tone” on page 53.
2. Scroll to “Line selection” by pressing 
Ö
or Ñ, and press á.
3. Select the desired line selection, “Line1”,
“Line2” or “Auto”, by pressing 
Öor Ñ, and
press the soft key ( )
.
Telephone System Settings
Make sure the base unit and the handset are not being used.
Dialing mode
If you have touch tone service, set to “Tone”. If rotary or pulse service is
used, set to “Pulse”. The system is preset to “Tone”.
1. Press 
(SNOOZE/ALARM).
•You can also press (CONF/FUNCTION)to directly
enter the function menu and go to step 3.
2. Within 5 seconds, press the soft key 
().
3. Scroll to “Initial setting” by pressing 
Ö
or Ñ,and press á.
4. Scroll to “Set tel line” by pressing 
Öor
Ñ,and press á.
5. Scroll to “Set dial mode” by pressing 
Öor Ñ,and press á.
6. Select “Pulse” or “Tone” by pressing 
Öor
Ñ, and press the soft key ( ).SAVE
FUNCTION
SAVE
54
Other Programmable Settings
Caller ID edit
HSet tel line
Copy directory
HInitial setting
---------------
HSet dial mode
Set flash time
AUG.10
11:
30AM
FUNCTIONALARM
SAVESet dial mode
Incomin
:ToneGF
Room monitor
HLine selection
---------------
SAVELine selection
Incomin
:AutoGF 
						

							55
Advanced Operation
For assistance, please call: 1-800-211-PANA(7262)
Line mode
If the line is connected to a low voltage system such as a PBX, set to “B”.
The system is preset to “A”. 
1. Follow steps 1 to 4 of “Dialing mode” on page 54.
2. Scroll to “Set line mode” by pressing 
Öor
Ñ, and press á.
3.
For KX-TG2700/KX-TG2730 users:
Go to step 4.
For KX-TG2720/KX-TG2740 users:
Press Ö(Line 1) or Ñ(Line 2) to select the
line.
4. Select “B” or “A” by pressing 
Öor Ñ, and
press the soft key ( ).
Flash time
The flash time depends on your telephone exchange or host PBX. 
You can select the following flash times: “700, 600, 400, 300, 250, 110,
100 or 90 ms (milliseconds)”. The system is preset to “700 ms”.
1. Follow steps 1 to 4 of “Dialing mode” on page 54.
2. Scroll to “Set flash time” by pressing
Öor
Ñ, and press á.
3.
For KX-TG2700/KX-TG2730 users:
Go to step 4.
For KX-TG2720/KX-TG2740 users:
Press Ö(Line 1) or Ñ(Line 2) to select the
line.
4. Select the desired time by pressing
Öor Ñ,
and press the soft key ( ).
•If the unit is connected via a PBX, PBX functions (transferring a call etc.) might
not work correctly. Consult your PBX supplier for the correct setting.
SAVE
SAVE
Set flash time
HSet line mode
---------------
Set dial mode
HSet flash time
Set line mode
SAVESet line mode
Incomin
:AGF
Ex. Registered to 
KX-TG2700/KX-TG2730
SAVESet flash time
Incom 
:700msGF
Ex. Registered to 
KX-TG2700/KX-TG2730 
						

							56
Other Programmable Settings
Answering System Settings (For KX-TG2730 Users)
Make sure the base unit and the handset are not being used.
Caller’s recording time 
You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for
the caller’s recording time. The system is preset to “3 minutes”.
1. Press 
(SNOOZE/ALARM).
•You can also press (CONF/FUNCTION)to directly
enter the function menu and go to step 3.
2.Within 5 seconds, press the soft key ( ).
3. Scroll to “Initial setting” by pressing Ö
or Ñ,and press á.
4. Scroll to “Set answering” by pressing 
Öor
Ñ, and press á.
5. Scroll to “Recording time” by pressing 
Ö
or Ñ, and press á.
6. Select the recording time by pressing 
Öor
Ñ, and press the soft key ( )SAVE
FUNCTION
If you select “Greeting only”, the Answering System will answer a call
with the greeting message, and then hang up. The system will not
record any incoming messages. 
Number of rings
HRecording time
Remote code
Set tel line
HSet answering
Set base unit
SAVERecording time
:3minGF
Copy directory
HInitial setting
---------------
AUG.10
11:
30AM
FUNCTIONALARM 
						

							57
Advanced Operation
For assistance, please call: 1-800-211-PANA(7262)
Number of rings
You can select the number of times the unit rings before the Answering
System answers a call, from “2” to “7” or “Toll saver”
*. 
The system is preset to “4”.
1. Follow steps 1 to 4 of “Caller’s recording time” on page 56.
2. Press 
áat “Number of rings”.
3. Select the number of rings by pressing 
Öor
Ñ, and press the soft key ( ).SAVE
*Toll saver
When you call the unit from outside: If the Answering System answers
on the 2nd ring, there is at least one new message. If it answers on the
4th ring, there are no new messages.
Hang up when you hear the 3rd ring.This will save you the toll
charge for the call.
---------------
HNumber of rings
Recording time
SAVENumber of rings
:4GF
Remote code
The remote code prevents unauthorized people from accessing your unit
from a touch tone phone and listening to your messages. Choose any 
2-digit number (00–99). The remote code must be different from the
password (p. 58).
The factory preset remote code is “11”. If you do not program your own
remote code, you can use “11”. 
1. Follow steps 1 to 4 of “Caller’s recording time” on page 56.
2. Scroll to “Remote code” by pressing 
Öor
Ñ, and press á.
3. Enter a remote code using a 2-digit number
(00–99), using the dialing buttons (
(0)to (9)).
4. Press the soft key ( ).
•To check the remote code, repeat steps 1 to 2.
SAVE
Recording time
HRemote code
Set mailbox2&3
SAVERemote code
:11GF 
						

							58
Other Programmable Settings
Mailbox password (for Mailbox 2 and 3)
You can use Mailbox 2 or 3 as your personal mailbox and prevent
unauthorized people from accessing it and listening to the messages.
Assign 2-digit password (00–99) to Mailbox 2 or 3. Each password and
the remote code (p. 57) must be unique. Once the password is assigned
to Mailbox 2 or 3, no one can access the mailbox to listen to messages
without entering the password.
1. Follow steps 1 to 4 of “Caller’s recording time” on page 56.
2. Scroll to “Set mailbox2&3
” by pressing 
Ö
or Ñ, and press á.
3. Select the mailbox by pressing 
Ñ
(Mailbox 2) or Ö(Mailbox 3).
4. Enter a password using a 2-digit number
(00–99), using the dialing buttons (
(0)to (9)).
•If you entered a wrong number, press
(HOLD/CLEAR)and enter the password again.
5. Press the soft key ( ).
•To check the password, repeat steps 1 to 3.
To erase the password:
Press 
(HOLD/CLEAR)in step 4, and press the soft key ( ).
•You will be able to access the mailbox without entering the password.
SAVE
SAVE
Set password
F=Mailbox2G=Mailbox3
Remote code
HSet mailbox2&3
---------------
SAVESet password
Mailbox2 :--
SAVESet password
Mailbox2 :22 
						

							Voice Mail Programming (For KX-TG2700/KX-TG2720 Users)
For Voice mail services and the features, see page 52.
Make sure the base unit and the handset are not being used.
Voice mail access number
1. Press (SNOOZE/ALARM).
•You can also press (CONF/FUNCTION)to directly
enter the function menu and go to step 3.
2.Within 5 seconds, press the soft key ( ).
3. Scroll to “Initial setting” by pressing Ö
or Ñ, and press á.
4. Scroll to “Voice mail” by pressing 
Öor Ñ,
and press 
á.
5. Scroll to “Save VM access#” by pressing 
Ö
or Ñ, and press á.
6. For KX-TG2700 users: Go to step 7.
For KX-TG2720 users: Press Ö(Line 1) or Ñ(Line 2) to select the line.
•The line selected should be the line with subscription of Voice Mail service
from your telephone company.
7. Enter your access number, up to 32 digits.
•You may enter pauses*(see below).
•Each time you press (HOLD/CLEAR), a digit is
erased. To erase all digits, press and hold
(HOLD/CLEAR).
8. Press the soft key ( ).
•While the handset is not in use, “ ” will be
displayed on the top right.
To erase a stored number:
In steps 7, press and hold 
(HOLD/CLEAR)until all of the digits are erased,
and press the soft key ( ).
SAVE
MAIL
SAVE
FUNCTION
59
Advanced Operation
For assistance, please call: 1-800-211-PANA(7262)
VM tone detect
HSave VM access#
---------------
Set tel line
HVoice mail
Set base unit
SAVESave VM access# 
IH
SAVESave VM access# 
12344567PPP890
IH
*For quick access to your voice mail box by usingthe soft key ( )
, you
may add pauses between your voice mail box access number and your mail
box password in step 7.
EX. 1-222-333-4444 PPPP 8888
Your voice mail box access number  Your mail box password
Pauses
Pressing (PAUSE/REDIAL)once creates a 3.5 seconds delay and counts as
one digit. The delay time depends on a telephone company.MAIL
AUG.10
11:
30AM
FUNCTIONALARM
Copy directory
HInitial setting
---------------
Ex. Registered to KX-TG2700 
						

							60
Other Programmable Settings
Voice Mail (
VM)
tone detection
Your telephone company sends special signals (Voice mail tones) to
activate the VM indicator on the base unit. Press  or  to listen to
the dial tone. If you hear a series of dial tones followed by a continuous
dial tone, this is indication that a new message was recorded. Your phone
comes set to detect these tones (set to “On”). Minutes after you hang up
or after the phone stops ringing, the system will seize the phone line and
check if a message has been recorded. If a new message was recorded
at your telephone company, “Voice mail” will be displayed and the base
unit VM indicator will flash. Set this programming to “Off” when:
—you do not subscribe to a voice mail service,
—your telephone company does not send a series of tones, followed by a
continuous tone, or
—
your phone is connected to a business or office telephone system (PBX).
Please refer to below to set this programming to OFF.
If you are not sure which setting is required, consult your local telephone
company or contact Panasonic Customer Call Center.
1. Follow steps 1 to 4 of “Voice mail access number” on page 59.
2. Press 
áat “VM tone detect”.
3. For KX-TG2700 users: Go to step 4.
For KX-TG2720 users: Press Ö(Line 1) or
Ñ(Line 2) to select the line. 
4. Select “Off” or “On” by pressing 
Öor Ñ,
and press the soft key ( ).
SAVE
Battery Replacement
If you cleaned the charge contacts and charged the battery fully, but after a few
telephone calls, “Recharge battery” is displayed and/or “ ” continues to
flash, or “Charge for 15HRS” and “ ” are displayed, the battery may
need replacing. Please order a new Panasonic N4HHGMB00001 (HHR-P103)
battery at the telephone number shown on page 2. 
1
Press the notch on the handset
cover firmly and slide it as
indicated by the arrow.
---------------
HVM tone detect
Save VM access#
SAVEVM tone detect
Line15678900:On
IH
Ex. Registered to KX-TG2700