Panasonic High Speed Color Scanner Kv S5055c Operating Manual

							TroubleshootingIf a problem occurs while the scanner is being used, check the following items and check the scanner status
with the User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.SymptomPossible CauseRemedyThe ready indicator does not
light when the power switch is
turned ON.The power cord is not plugged in.Insert the power plug firmly.Problem with power supply.Disconnect the scanner from the
electric outlet and call for service.
The computer does not
recognize the scanner.
The scanner is not functioning
correctly.
The scanner is not connected to the
computer correctly.Connect the USB cable correctly.
The software is not installed correctly.
Uninstall the software from the
computer, and then install the
software again. (Refer to "Installing
the Software" in the Installation
Manual.)
The USB interface of the computer is
not installed correctly.
Check the computer whether the USB
interface of your computer is installed
correctly using the device manager’s
property.The scanner is connected via USB
hub.Do not connect via USB hub.There is a problem with the USB
cable.Use the included USB cable or a
certified Hi-speed USB 2.0 cable.Scan speed is slow.The scanner is connected over a USB
1.1 connection.Connect over USB 2.0.The document has been
loaded on the hopper, but the
scanner does not start
scanning.The document is not loaded properly.Load the document correctly.
(page 22)The sensor cannot detect the
document as the edge of the
document is curled.Flatten the document (page 19) and
load it again (page 22).Operating Manual81A
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							SymptomPossible CauseRemedy
Double feeding occurs
frequently or the scanner
stops loading while scanning.
The paper feed roller, separation
roller, double feed prevention roller,
drive rollers, or free rollers are dirty.Clean the paper feed roller,
separation roller, double feed
prevention roller, drive rollers, or free
rollers. (page 56)The sensors and/or reflector plate are
dirty.Clean all of the sensors and the
reflectors. (page 60)The paper feed roller, separation
roller, or double feed prevention roller
have become worn down.Replace the paper feed roller module
(page 65), or double feed prevention
roller (page 69).Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.Flatten the document (page 19) and
load it again after reducing the pages.The document is printed on an
unsupported type of paper or thick
paper.Make a copy of the document on
paper of an acceptable type and
thickness (page 19), and scan the
copy.
The length of the paper is too short.
Make a copy of the document on
paper of an acceptable size (page  19),
and scan the copy.The scanning method is set to
manual.Set the scanning method to
continuous scanning (Auto) with the
manual feed selector. (page 14)The document is not aligned
correctly.Realign the document. (page 22)The document set on the hopper has
too many pages.Remove pages from the document
until it is under the limit mark on the
document guides.
Paper jams occur frequently.
The document is wrinkled.Smooth out the document.The rollers are dirty.Clean the rollers. (page 56)The sensors and/or reflector plate are
dirty.Clean all of the sensors and the
reflectors. (page 60)The document is not aligned
correctly.Realign the document. (page 22)The document set on the hopper has
too many pages.Remove pages from the document
until it is under the limit mark on the
document guides.82Operating ManualAppendix 
						

							SymptomPossible CauseRemedy
Scanned image is skewed.
The document guides are not
adjusted to the size of the document
to be scanned, or the document to be
scanned is set slanted on the hopper.Adjust the document guides properly
to the size of the document to be
scanned (page 22).Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.Flatten the document (page 19) and
load it again after reducing the pages.The scanned document is
blank.The document to be scanned was
loaded upside down.Load the document correctly.
(page 22)
Vertical lines appear on the
scanned document.The scanning glass is dirty.
Clean the conveyor, self-cleaning
brushes, and the ion outlets (page  53),
and then clean the scanning glass (F
and B) (page 60).
The scanning density is
uneven.The scanning glass is dirty.Clean the scanning glass (F and B).
(page 60)The quantity distribution of light
varies.Adjust shading. (page 84)The color of the scanned
document is extremely
different from the original
document.
The settings of the computer monitor
are wrong.Adjust the computer monitor settings.Dark spots or noise appear on
the scanned documents.The scanning glass is dirty.
Clean the conveyor, self-cleaning
brushes, and the ion outlets (page  53),
and then clean the scanning glass (F
and B) (page 60).
If you still experience problems after following these suggestions, please contact our Technical Support
Department at 1-800-726-2797 for further assistance. (U.S.A. only)
Operating Manual83Appendix 
						

							Shading Adjustment
About shading adjustment The shading adjustment function corrects variations in the lamp intensity and pixel sensor sensitivity, and
reduces unevenness in density in scanned images. It can be carried out by means of the User Utility using the
special shading paper, which is provided with this scanner.
When shading adjustment is required Perform shading adjustment when the density and brightness of sections of scanned images is considerably
uneven, or when image quality does not improve after cleaning the inside of the scanner.
Before proceeding with the shading adjustment Before beginning shading adjustment, thoroughly clean the scanning glass (F), scanning glass (B), conveyors
in the scanning area, self-cleaning brushes, ion outlets, and all rollers.
If you perform shading adjustment while these parts are dirty, lines will appear on scanned images.
Shading adjustment procedure 1.Start the User Utility.
2. Click "User Shading" on the main menu, and operate as the image display dictates.
Note
•For further details, refer to section "[User Shading]" in the help for User Utility.
Notice
•If the shading adjustment has not been performed properly, then lines might appear on scanned images
even after adjusting the shading or lines might not be eliminated even after cleaning the scanning glass.
Clean the parts, and then adjust the shading again.
84Operating ManualAppendix 
						

							Repacking InstructionsIt is highly recommended that you keep the original carton and  ALL packing materials. If you need to transport
or ship the scanner, please follow these instructions.
Note
•Improper repacking of the scanner may result in a service charge to repair the scanner.
• Please use the original carton and all of the original packing materials.
• The scanner should be handled in the correct (horizontal) position.
Required Materials
• Original scanner carton and packing materials
• Shipping tape and scissors
1. Unplug the power cord from the outlet, and remove the power cord and USB cable from the scanner.
2. Return the exit stopper and extension sub tray to their original (non-extended) positions.
3. Remove the double feed prevention roller (page 70).
Operating Manual85Appendix 
						

							4.Pack the scanner.AJointBUSB cableCPower cordDDouble feed prevention rollerEBlowerF•Drivers & Utilities / Manuals CD-ROM
• Installation Manual
• Shading paper
• Roller cleaning paper86Operating ManualAppendix2
3
4
5
1
6  
						

							SpecificationsItemKV-S5055CScanningScanning faceDuplexScanning methodFront side: CCD (600 dpi)Back side: CCD (600 dpi)Scanningspeed*1(portrait)Binary / color300 dpiSimplex A4: 50 pages/min.Duplex A4: 100 images/min.Scanningspeed*1(landscape)Binary / color300 dpiSimplex A4: 60 pages/min.Duplex A4: 120 images/min.Resolution100 – 600 dpi (1 dpi step)Optical: 600 dpi (Main and Sub feeding directions)Tonal gradationBinary, Grayscale (8 bit), Color, MultiStream: Binary & Grayscale, Binary & ColorImage controlImage emphasis, Dynamic threshold, Automatic separation, Invert, White level from paperCompressionJPEG (color, grayscale)Maximum image size305 ´ 2,540 mm (12.01 ´ 100 in.)Paper*2Size48 ´ 70 mm (1.9 ´ 2.75 in.) to 297 ´ 432 mm (11.7 ´ 17 in.)Thickness0.04 – 0.2 mm (1.6 – 7.9 mils)Note: 1 mil = 0.001 in.Weight20 – 157 g/m² (5 – 42 lbs.)Hopper capacity200 sheets (75 g/m² [20 lbs.] fresh paper)*1The scanning speed differs depending on the host computer, the operating system, the application, the measuring method, the quantity of data inthe image, and the paper type. The scanning speed depends on a measuring method of Panasonic.*2Scan quality cannot be guaranteed for documents with a non-standard size."Weight in pounds" of paper represents the weight of 500 [432 ´ 559 mm (17 ´ 22 in.)] sheets.
Operating Manual87Appendix 
						

							ItemKV-S5055CScannerExternal dimensions(Width ´ Depth ´ Height)468 ´ 444 ´ 339 mm (18.5 ´ 17.5 ´ 13.4 in.)Weight18 kg (40 lbs.)Power requirementAC100 – 120 V, 50/60 Hz, 1.0 AAC100 – 240 V, 50/60 Hz, 1.0 – 0.5 APowerconsumptionMaximum(Scanning)1.0 A (AC100 – 120 V)0.5 A (AC220 – 240 V)Minimum(Standby)0.4 A (AC100 – 120 V)0.2 A (AC220 – 240 V)Sleep mode3.5 W or less (AC100 – 120 V)3.5 W or less (AC220 – 240 V)Operating EnvironmentTemperature:15 – 30 °C (59 – 86 °F), Humidity: 20 – 80 % RHStorage EnvironmentTemperature: 0 – 40 °C (32 – 104 °F), Humidity: 10 – 80 % RH
88Operating ManualAppendix 
						

							Index
A
AC inlet    15
ADF door    14
ADF door release    14
B
Background color    43
Blower    52, 86
C
Cleaning the conveyor    53
Cleaning the rollers    56
Cleaning the scanner    49
Cleaning the sensors    60
Compression    87
Computer    4
Control panel    14, 16
Control sheets    40
CPU    4
D
Document feeder    49
Document guides    14
Document guides selector    14
Documents     Acceptable documents    19
Mixed paper conditions    20
Scanning documents    22
Unacceptable documents    21
Double Feed Skip key    16
Drivers & Utilities / Manuals CD-ROM    86
E
ENERGY STAR    4
Error indicator    14, 16, 17
Exit slot    47, 49
Exit stopper    14
Exit sub guide    14
Exit tray    14
Extension sub tray    14
External dimensions    88
F
Fan exhaust vent    15, 50
H
Hard disk    4
Hopper    14
Hopper capacity    87
Hopper extension tray    14
I
Image control    87
Imprinter door    15
Imprinter unit    64, 74
Ink cartridge    64, 77
Interface    4
J
Joint    86
L
Limit mark    25, 33
M
Manual feed selector    14
Memory    4
O
Operating Environment    88
Operating system    4
Optional units    64
P
Paper    87
Paper feed roller module    65
Paper jams    46
Power consumption    88
Power cord    15, 86
Power requirements    88
Power switch    14, 18
Printing    80
R
Ready indicator    14, 16, 17
Reference plate    43, 61
Reflectors    62
Repacking    85
Replacement parts    64
Replacing parts    65
Resolution    87
Roller cleaning paper    9, 51, 64, 86
Roller exchange kit    64
Rollers     Double feed prevention roller    58, 69
Drive rollers    58
Free rollers    58
Paper feed roller    58
Separation roller    58Operating Manual89
Index 
						

							S
Safety information    8
Scanning face    87
Scanning glass    61
Scanning method    87
Scanning speed    87
Sensors     Double feed detector    61
Paper sensor    61
Slip detect sensor    61
Starting sensor    61
Waiting sensor    61
Shading adjustment    84
Shading paper    86
Specifications    87
Start/Stop key    16
Status indicators    16
Storage Environment    88
System Requirements    4
T
Tonal gradation    87
Troubleshooting    81
U
USB cable    86
USB connector    15
User Utility    59, 73
W
Weight    8890Operating Manual
Index