Panasonic Kx Fhd301 Fax Machine Users Manual

							71
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America
One Panasonic Way, 
Secaucus, New Jersey 07094Panasonic Sales Company, 
Division of Matsushita Electric of 
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel 
Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
In the event of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or
refurbished parts, free of charge, in the USAor Puerto Rico for 6-month limited warranty from the date of
original purchase.
This Limited Warranty Excludes both Labor and Parts for:batteries, antennas, ink film, toner cartridge,
drum unit, ink cartridge and cosmetic parts (cabinet).
Carry-in or mail-in service in the USAor Puerto Rico can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory.
Or call, toll free, 1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-
in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales
Company telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. Apurchase receipt or other proof of date of original
purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material or workmanship which occur during normal use.
The inability of this product to interface with any specific computer is not a manufacturing defect and is
outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such
incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused
by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or
failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,
set-up adjustments, improper operation or maintenance, alteration, modification, power line surge, improper
voltage supply, lightning damage, signal reception problems, rental use of the product, or service by anyone
other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to
acts of God.
LIMITS 
AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALLNOTBE LIABLE FOR INCIDENTALOR CONSEQUENTIALDAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUTOF ANYBREACH OF THIS
WARRANTY. ALLEXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTYPERIOD SETFORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.
For product service
l Servicenters are listed on next page.
l Call toll-free 1-800-HELP-FAX (1-800-435-7329) for
the location of an authorized servicenter.
l After the warranty has expired, please contact our
Continued Services Technical Support Line at 
1-900-555-PANA(1-900-555-7262). If you have
difficulty reaching this number, it may be blocked by
your phone company. Please contact your local
phone company to correct this.
When you ship the product
l Carefully pack your unit, preferably in the original
carton.
l Attach a letter, detailing the symptom or problem, to
the outside of the carton.
l Send the unit to an authorized servicenter, prepaid
and adequately insured.
l Do not send your unit to the Panasonic Consumer
Electronics Company or to any executive or regional
sales offices. These locations do not repair
consumer products.
Have any questions?  CALL1-800-HELP-FAX (1-800-435-7329) on:
operating the unit, getting repair service, and/or getting supplies. 
						

							72
Servicenter Directory
Servicenter directory!
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300   Fax (787) 768-2910
As of Aug 2001
Web Site: www.panasonic.com
(for customers in the USA or Puerto Rico ONLY)
You can purchase parts, accessories or locate your nearest servicenter by
visiting our Web Site.
Factory Servicenter Locations
CALIFORNIA
6550 Katella Avenue
Cypress, CA 90630
800 Dubuque Avenue
S. San Francisco, 
CA 94080
3878 Ruffin Road 
Suite A
San Diego, CA 92123
FLORIDA
3700 North 29
thAvenue 
Suite 102 
Hollywood, FL 33020GEORGIA
8655 Roswell Road 
Suite 100 
Atlanta, GA 30350
ILLINOIS
1709 North Randall Road 
Elgin, IL 60123
MASSACHUSETTS
60 Glacier Drive 
Suite G
Westwood, MA 02090MINNESOTA
7850-12
thAvenue South
Airport Business Center
Bloomington, MN 55425
OHIO
2236 Waycross Road
Civic Center Plaza
Forest Park, OH 45240
PENNSYLVANIA
2221 Cabot Blvd. West 
Suite B
Langhorne, PA 19047TEXAS
13615 Welch Road 
Suite 101 
Farmers Branch, 
TX 75244
WASHINGTON
20425-84
thAvenue South
Kent, WA 98032
HAWAII
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369
To obtain technical support within the warranty period or product service,
please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm
EST.
To obtain continued technical support after the warranty has expired,
please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis. 
						

							73
Specifications
Technical data about this product!
Applicable Lines:Public Switched Telephone Network
Document Size:Max. 216 mm (81⁄2) in width 
Max. 600 mm (235⁄8) in length
Effective Scanning Width:208 mm (83⁄16)
Recording Paper Size:Letter: 216 mm x 279 mm (81⁄2x 11)
Legal:216 mm x 356 mm (81⁄2x 14)
A4:210 mm x 297 mm (81⁄4x 1111⁄16)
Effective Printing Width:208 mm (83⁄16)
Transmission Time*:Approx. 15 s/page (Original mode)**
Scanning Density:Horizontal:8 pels/mm (203 pels/inch)
Vertical:3.85 lines/mm (98 lines/inch) –STANDARD
7.7 lines/mm (196 lines/inch) –FINE/PHOTO
15.4 lines/mm (392 lines/inch) –SUPER FINE
Halftone Level:64-level
Scanner Type:Contact Image Sensor (CIS)
Printer Type:Thermal Transfer on plain paper
Data Compression System:Modified Huffman (MH), Modified READ (MR)
Modem Speed:9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
Operating Environment:5 °C – 35 °C (41 °F – 95 °F), 20% – 80% RH (Relative Humidity)
Dimensions (H x W x D):143 mm x 325 mm x 308 mm (5
5⁄8x 1213⁄16x 121⁄8)
Mass (Weight):Approx. 4.1 kg(9 lb.)
Power Consumption:Standby:Approx. 3.5 W
Transmission:Approx. 14 W
Reception:Approx. 42 W 
(When receiving a 20% black document)
Copy:Approx. 42 W (When copying a 20% black document)
Maximum:Approx. 135 W (When copying a 100% black document)
Power Supply:120 V AC, 60 Hz
Fax Memory Capacity:Approx. 25 pages of memory transmission
Approx. 28 pages of memory reception
(Based on the ITU-TNo. 1 Test Chart in standard resolution.)
**Transmission speed depends upon the contents of the pages,
resolution, telephone line conditions and capability of the other
party’s machine.
**Transmission speed is based upon the ITU-TNo. 1 Test Chart
and original mode.
If the capability of the other party’s machine is inferior to your
unit, the transmission time may be longer.ITU-TNo. 1 Test Chart
Note:
l Any details given in these instructions are subject to change without notice.
l The pictures and illustrations in these instructions may vary slightly from the actual product. 
						

							Index
74
Index!
AA4 paper guides  . . . . . . . . . . . . . . . .12
Accessories  . . . . . . . . . . . . . . . . . .6, 7
Advanced features  . . . . . . . . . . .52–55
Alert 
(Memory reception)(Feature #44)  .54
Answering machine  . . . . . . . . . . . . . .42
AUTO ANSWER button  . . . . . . . .38–40
Auto Answer setting (Feature #77)  . .55
Auto disconnection (Feature #49)  . . .54
BBasic features  . . . . . . . . . . . . . . .50, 51
BROADCAST key  . . . . . . . . . . . .33, 35
Broadcast sending report  . . . . . . . . .35
Broadcast transmission  . . . . . . . . . . .32
CCaller ID  . . . . . . . . . . . . . . . . . . . . . .24
(Calling back)  . . . . . . . . . . . . . . . .25
(Storing)  . . . . . . . . . . . . . . . . . . . .27
Caller ID list (Feature #26) . . . . . .26, 52
CALLER ID button  . . . . . . . . . . . . . .25
Character table  . . . . . . . . . . . . . . . . .17
Cleaning  . . . . . . . . . . . . . . . . . . . . . .68
Collation  . . . . . . . . . . . . . . . . . . . . . .48
Communication messages  . . . . . . . .56
Connecting tone (Feature #76)  . . . . .55
Connections  . . . . . . . . . . . . . . . . . . .14
Copy  . . . . . . . . . . . . . . . . . . . . . . . . .46
DDate and time (Feature #01)  . . . .15, 50
Delayed transmission (Feature #25) . .52
Delete button  . . . . . . . . . . . . . . . . . .17
Dialing mode (Feature #13)  . . . . . . . .51
Display
(Contrast)(Feature #39)  . . . . . . . .53
(Error messages)  . . . . . . . . . .57, 58
Distinctive ring service 
(Feature #31)  . . . . . . . . . . . . . . . .45
Document jam  . . . . . . . . . . . . . . . . . .67
Document size  . . . . . . . . . . . . . . . . .30
EEnlarge copy  . . . . . . . . . . . . . . . . . . .47
Error messages  . . . . . . . . . . . . . .56–58
Extension telephone  . . . . . . . . . .41, 43
FFacsimile telephone number 
(Feature #03)  . . . . . . . . . . . . .18, 50
Fax activation code 
(Feature #41)  . . . . . . . . . . . . .43, 54
Fax auto redial  . . . . . . . . . . . . . . . . .31
FAX ONLY mode  . . . . . . . . . . . . . . . .39
Fax receiving . . . . . . . . . . . . . . . .36, 37
FAX ring setting (Feature #06)  . . . . .50Film cartridge  . . . . . . . . . . . . . . . . . .64
Friendly reception (Feature #46)  .38, 54
HHandset receiver volume  . . . . . . . . . .19
HELP button  . . . . . . . . . . . . . . . . . . . .8
Hyphen button  . . . . . . . . . . . . . . . . .17
IInsert button  . . . . . . . . . . . . . . . . . . .17
JJams  . . . . . . . . . . . . . . . . . . . . . .65–67 
Journal report (Feature #22)  . . . .30, 52
LList 
(Broadcast programming)  . . . . . . .69
(Broadcast sending)  . . . . . . . . . . .35
(Caller ID)  . . . . . . . . . . . . . . . . . .69
(Journal)  . . . . . . . . . . . . . . . . .30, 69
(Printer test)  . . . . . . . . . . . . . . . . .69
(Sending)  . . . . . . . . . . . . . . . . . . .30
(Setup)  . . . . . . . . . . . . . . . . . . . . .69
(Telephone number)  . . . . . . . . . . .69
Logo (Feature #02)  . . . . . . . . . . .16, 50
LOWER key  . . . . . . . . . . . . .20, 23, 31
MMemory reception  . . . . . . . . . . . . . . .38
MONITOR button  . . . . . . . . . . . . . . .28
Monitor volume  . . . . . . . . . . . . . . . . .19
NNAME/TEL NO. key  . . . . . . . . . . . . .25
Navigator directory
(Making a phone call)  . . . . . . . . . .23
(Selecting characters) . . . . . . . . . .17
(Sending faxes)  . . . . . . . . . . . . . .31
(Storing)  . . . . . . . . . . . . . . . . . . . .21
OOne-touch dial
(Making a phone call)  . . . . . . . . . .23
(Sending faxes)  . . . . . . . . . . . . . .31
(Storing)  . . . . . . . . . . . . . . . . . . . .20
Overseas mode (Feature #23)  . . . . . .52
PPager call (Feature #70)  . . . . . . .44, 55
Paper jam  . . . . . . . . . . . . . . . . . . . . .65
Paper size (Feature #16)  . . . . . . . . . .51
Paper stacker  . . . . . . . . . . . . . . . . . .11
Paper tray  . . . . . . . . . . . . . . . . . . . . .12
Power down report  . . . . . . . . . . . . . .63
Power failure  . . . . . . . . . . . . . . . . . . .63
Power supply  . . . . . . . . . . . . . . . . . .73
QQuick scan (Feature #34)  . . .29, 48, 53
RReceiving alert (Feature #44)  . . . . . .54
Receiving reduction (Feature #36)  . . .53 
						

							Index
75
Receiving setting . . . . . . . . . . . . .36, 37
Recording paper . . . . . . . . . . . . . . . .13
Recording paper size  . . . . . . . . . . . .73
REDIALbutton . . . . . . . . . . . . . . . . .29
Reduce copy . . . . . . . . . . . . . . . . . . .47
Remote activation ID (Feature #12) . .51
Report 
(Broadcast sending) . . . . . . . . . . .35
(Journal) . . . . . . . . . . . . . . . . .30, 69
(Sending) . . . . . . . . . . . . . . . . . . .30
Reset (Feature #80) . . . . . . . . . . . . .55
Resolution . . . . . . . . . . . . . . . . . .29, 46
Ring setting
(FAX ONLY)(Feature #06) . . . . . .50
(Silent fax)(Feature #30) . . . . . . . .53
(TEL/FAX)(Feature #78) . . . . . . . .55
Ring detection (Feature #31) . . . . . . .45
Ringer pattern (Feature #17) . . . .19, 51
Ringer volume . . . . . . . . . . . . . . . . . .19
SSending 
(Broadcast) . . . . . . . . . . . . . . . . .35
(From memory) . . . . . . . . . . . . . .29
(Manually) . . . . . . . . . . . . . . . . . .29
(Navigator directory) . . . . . . . . . . .31
(One-touch dial) . . . . . . . . . . . . . .31
Sending report (Feature #04) . . . .30, 50
Set default (Feature #80) . . . . . . . . .55
Silent detection (Feature #40) . . . . . .53
Silent fax recognition ring setting
(Feature #30) . . . . . . . . . .40, 41, 53
Specifications . . . . . . . . . . . . . . . . . .73
Storing 
(Broadcast) . . . . . . . . . . . . . . . . .33
(Navigator directory) . . . . . . . . . . .21
(One-touch dial) . . . . . . . . . . . . . .20
TTELmode . . . . . . . . . . . . . . . . . . . . .38
TEL/FAX delayed ring setting 
(Feature #78) . . . . . . . . . .40, 41, 55
TEL/FAX mode . . . . . . . . . . . . . . . . .40
Transmission 
(Broadcast) . . . . . . . . . . . . . . . . .35
(From memory) . . . . . . . . . . . . . .29
(Manually) . . . . . . . . . . . . . . . . . .29
(Navigator directory) . . . . . . . . . . .31
(One-touch dial) . . . . . . . . . . . . . .31
VVoice contact . . . . . . . . . . . . . . . . . .28
VOLUME button . . . . . . . . . . . . . . . .19
Program index
Basic features
CodeFeature name
#01Date and time...............................15, 50
#02Your logo.......................................16, 50
#03Your facsimile telephone number.18, 50
#04Sending report..............................30, 50
#06FAX ring setting..................................50
#12Remote activation ID..........................51
#13Dialing mode.......................................51
#16Paper size...........................................51
#17Ringer pattern...............................19, 51
Advanced features
CodeFeature name
#22Journal report...............................30, 52
#23Overseas mode..................................52
#25Delayed transmission.........................52
#26Caller ID list..................................26, 52
#30Silent fax ring setting..............40, 41, 53
#31Ring detection...............................45, 53
#34Quick scan..............................29, 48, 53
#36Receiving reduction............................53
#39Display contrast..................................53
#40Silent detection...................................53
#41Remote fax activation code..........43, 54
#44Fax receiving alert..............................54
#46Friendly reception.........................38, 54
#49Auto disconnect..................................54
#70Fax 
pager call...............................44, 55
#76Connecting tone.................................55
#77Auto answer........................................55
#78TEL/FAX ring setting..............40, 41, 55
#80Reset advanced features....................55 
						

							FAX ADVANTAGE PROGRAM
PFQX1580ZBWM0501MK1101
KX-FHD301
Proof of Purchase
Free peace of mind,
direct from Panasonic
NO EXTRA COST
n6-month limited warranty1: parts, labor,
and toll-free help line
2
nFree replacement3and repair program
Panasonic FAX ADVANTAGE PROGRAM
The Panasonic Fax Advantage Consumer Service Program.Panasonic knows that if your fax machine is not up and running, 
neither is your business. That’s why we created the Panasonic Fax
Advantage Program. Included at no extra cost with the purchase of a new
and unused Panasonic Fax Machine, the Fax Advantage Program can
provide a free replacement unit
3if your original unit is in need of repair.Here’s how it works:1. If you have a problem with your fax that you purchased new and
unused while it is covered by the period of limited warranty1, call our
toll-free help-line at 1-800-HELP-FAX2. 
2. Talk to one of our technical experts to diagnose your problem over 
the phone.
3. If repairs are necessary and you are entitled to service under the
terms and conditions of the limited warranty
4, we will send a refur-
bished replacement unit to you by UPS Ground service delivery. The
shipping method is upgradable for an extra charge.
A second option available under our limited warranty is to mail-in or
carry-in your fax to one of our Regional Service centers, where the unit
will be repaired and returned to you.
Instructions:If you choose to receive a replacement unit under the Fax Advantage
Program, Panasonic will provide a replacement unit which will be
completely refurbished, quality-tested by Panasonic technicians and
individually hand-inspected before it is shipped to you. You will keep the
replacement unit and send the original unit to us in the replacement 
unit’s box. UPS will pick up the unit at no charge to you, should it be
determined that you are entitled to warranty service. A proof-of-purchase
must be included with the returned product. Any unit that is replaced by
Panasonic and not shipped with proper proof-of-purchase by you will be
subject to a minimum $100.00 charge. The original unit must be 
properly packaged in the same manner as the replacement unit, utilizing
the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.
If our 1-800-HELP-FAX technicians determine that your unit may be an
“out-of-box failure”
5, we will attempt to provide you with a factory-new
replacement unit6. You must ship a copy of your receipt with your origi-
nal unit to verify that you purchased the unit within 10 days prior to
your 1-800-HELP-FAX call.
Requirements:You must give our technicians a valid credit card number (Discover,
VISA, Master Card, or American Express/Optima). Product that is not
returned to Panasonic by 10 business days after shipment of the
replacement product will be charged to your credit card account at
Panasonic’s Suggested Retail Price (see dealer for details). If your
original unit is not eligible for warranty service, your card will be
charged for the non-warranty repair of the unit at Panasonic’s current
rate for parts and labor and for any shipping charges associated with
this program. If you do not wish to pay out-of-warranty repair costs, 
you will be responsible for returning the replacement unit to Panasonic
and for paying all shipping charges associated with this program
including the UPS delivery of the replacement product to you,
shipment of the problem unit to Panasonic, shipment of the
replacement unit back to Panasonic and the return of your original 
unit back to you. Credit status will be verified prior to sending the
replacement product.
1. See dealer for limited warranty details.
2. After the fax advantage program, contact our Continued Services Technical Support
Line at 1-900-555-PANA (1-900-555-7262), for fee based technical support.
3. Replacement unit is refurbished.
4. Replacement program excludes Puerto Rico and is subject to termination at any time
without advance notice.
5. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days
prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service
under the terms and conditions of the limited warranty.
6. Panasonic reserves the right to send a refurbished unit.
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way, 
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985