Panasonic Kx Fhd331 Plain Paper Fax Users Manual

							Operating Instructions
Compact Plain Paper Fax and Copier
Model No.KX-FHD331
General Information
Please read these Operating 
Instructions before using the unit 
and save for future reference.
This model is designed to be 
used only in the U.S.A.
FOR FAX ADVANTAGE ASSISTANCE:
– (VOICE) CALL 
1-800-HELP-FAX (1-800-435-7329)
–E-MAIL TO
[email protected] 
for customers in the U.S.A. or Puerto 
Rico
–REFER TO
www.panasonic.com 
for customers in the U.S.A. or Puerto 
Rico 
						

							2
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Caution:

The Telephone Protection Act of 1991 requires the following information to be clearly stated either at 
the top or bottom margin of the first message page when transmitting messages via FAX machine:
–date and time of transmission,
–identification of the business, entity or person(s) sending the facsimile, and
–telephone number of the business, entity or person(s).
To program this information into your unit, complete all the instructions on page 30 to page 33.

Note that the images of copied or received documents will remain on the used ink film. Use discretion 
when disposing of the used ink film.

Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Energy Star:

As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY 
STAR guidelines for energy efficiency.
ENERGY STAR is a U.S. registered mark.
Trademarks:

Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other 
countries.

openLCR and openLCR.com are the trademarks of openLCR.com, Inc.

All other trademarks identified herein are the property of their respective owners.
Copyright:

This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the 
copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior 
written consent of KME and its licensee.
© Kyushu Matsushita Electric Co., Ltd. 2002
Date of purchaseSerial number
(found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number 
						

							Safety instructions
3For Fax Advantage assistance, call 1-800-435-7329.
Safety instructions
Important safety instructions
When using this unit, basic safety precautions 
should always be followed to reduce the risk of 
fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked 
on this unit.
3. Unplug this unit from power outlets before 
cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example 
near a bathtub, wash bowl, kitchen sink, or 
the like.
5. Place the unit securely on a stable surface. 
Serious damage and/or injury may result if 
the unit falls.
6. Do not cover slots and openings on the unit. 
They are provided for ventilation and 
protection against overheating. Never place 
the unit near radiators, or in a place where 
proper ventilation is not provided.
7. Use only the power source marked on the 
unit. If you are not sure of the type of power 
supplied to your home, consult your dealer or 
local power company.
8. For safety purposes this unit is equipped with 
a grounded plug. If you do not have this type 
of outlet, please have one installed. Do not 
defeat this safety feature by tampering with 
the plug.
9. Do not place objects on the power cord. 
Install the unit where no one can step or trip 
on the cord.
10. Do not overload wall outlets and extension 
cords. This can result in the risk of fire or 
electric shock.
11. Never push any objects through slots in this 
unit. This may result in the risk of fire or 
electric shock. Never spill any liquid on the 
unit.
12. To reduce the risk of electric shock, do not 
disassemble this unit. Take the unit to an 
authorized service center when service is 
required. Opening or removing covers may 
expose you to dangerous voltage or other 
risks. Incorrect reassembly can cause 
electric shock when the unit is subsequently 
used.
13. Unplug this unit from the wall outlet and refer 
servicing to an authorized service center 
when the following conditions occur:
A. When the power supply cord or plug is 
damaged or frayed.
B. If liquid has been spilled into the unit.C. If the unit has been exposed to rain or 
water.
D. If the unit does not work normally by 
following the operating instructions. 
Adjust only controls covered by the 
operating instructions. Improper 
adjustment may require extensive work 
by an authorized service center.
E. If the unit has been dropped or physically 
damaged.
F. If the unit exhibits a distinct change in 
performance.
14. During thunderstorms, avoid using 
telephones except cordless types. There 
may be a remote risk of an electric shock 
from lightning.
15. Do not use this unit to report a gas leak, when 
in the vicinity of the leak.
SAVE THESE 
INSTRUCTIONS
INSTALLATION:

Never install telephone wiring during a 
lightning storm.

Never install telephone jacks in wet locations 
unless the jack is specifically designed for 
wet locations.

Never touch uninsulated telephone wires or 
terminals unless the telephone line has been 
disconnected at the network interface.

Use caution when installing or modifying 
telephone lines.
WARNING:

To prevent the risk of fire or electrical shock, 
do not expose this product to rain or any type 
of moisture.
OTHER INFORMATION:

Keep the unit away from electrical noise 
generating devices, such as fluorescent 
lamps and motors.

The unit should be kept free from dust, high 
temperature and vibration.

The unit should not be exposed to direct 
sunlight.

Do not place heavy objects on top of this unit.

Do not touch the plug with wet hands. 
						

							Table of Contents
4For Fax Advantage assistance, call 1-800-435-7329.
Table of Contents
Initial Preparation
Accessories Included accessories  ............................................................................ 6
Accessory information............................................................................ 7
Finding the Controls Location of controls ................................................................................ 8
Overview ................................................................................................ 9
Installation Ink film  ................................................................................................. 10
Paper tray  ........................................................................................... 12
Document tray ...................................................................................... 13
Handset................................................................................................ 13
Recording paper  ................................................................................. 14
Connections and Setup Selecting the way to use your fax machine .......................................... 15
Case 1: Receives faxes and phone calls (on answering machine) 
on a single line (one phone number) ..................................... 16
Case 2: One line used for fax only ....................................................... 18
Case 3: Fax machine and telephone share a single line (one phone 
number); Fax seldom used .................................................... 20
Case 4: Receives faxes and phone calls on a single line, but different 
numbers (Distinctive Ring) ..................................................... 22
Case 5: Receives faxes and voice mail on same line, but different 
numbers (Distinctive Ring) ..................................................... 24
Case 6: Computer with MODEM and fax machine share a 
single line (one phone number) ............................................. 26
Help Button Help function  ....................................................................................... 28
Volume Adjusting volume ................................................................................. 29
Initial Programming Date and time, your logo and fax number ............................................ 30
Telephone
Automatic Dialing Storing names and telephone numbers into one-touch dial  ................ 34
Storing names and telephone numbers into navigator directory  ......... 35
Editing a stored entry ........................................................................... 36
Erasing a stored entry .......................................................................... 37
Making a phone call using one-touch dial and navigator directory  ..... 38
Caller ID Caller ID service from your phone company ........................................ 39
Viewing and calling back using caller information  ............................... 40
Erasing caller information .................................................................... 41
Storing caller information into one-touch dial and navigator directory  42
Fax
Sending Faxes Sending a fax manually ....................................................................... 43
Documents you can send  ................................................................... 45
Sending a fax using one-touch dial and navigator directory  ............... 46
Broadcast transmission  ....................................................................... 47
Receiving Faxes  Receiving a fax manually ..................................................................... 51
Receiving a fax automatically  ............................................................. 52
Distinctive Ring Using two or more phone numbers in a single telephone line  ............ 53 
						

							Table of Contents
5For Fax Advantage assistance, call 1-800-435-7329.
Copy
Copying Making a copy  ..................................................................................... 55
Programmable Features
Features Summary Programming ....................................................................................... 58
Basic features  ..................................................................................... 60
Advanced features  .............................................................................. 61
Help
Error Messages Reports ............................................................................................... 64
Display ................................................................................................ 65
Frequently Asked 
Questions 
When a function does not work, check here ........................................ 67
Replacement Ink film.................................................................................................. 71
Jams Recording paper jam ........................................................................... 73
Document jams – sending  .................................................................. 76
Cleaning Document feeder ................................................................................. 77
Thermal head ....................................................................................... 78
General Information
Printed Reports Reference lists and reports  ................................................................. 80
Caller IQ Feature openLCR service for the Caller IQ feature  .......................................... 81
Specifications Technical data about this product ........................................................ 84
FCC Information List of FCC requirements and information  .......................................... 86
Warranty Limited Warranty .................................................................................. 87
Customer Services Customer Services directory ................................................................ 89
Index Program index  ..................................................................................... 90
Index .................................................................................................... 90 
						

							Accessories
6For Fax Advantage assistance, call 1-800-435-7329.
Initial Preparation
Included accessories 

If any items are missing or damaged, check with the place of purchase.

Save the original carton and packing materials for future shipping and transportation of the unit.

The part numbers are subject to change without notice. Power cord ........................... 1
Part No. PFJA1030ZTelephone line cord ..............1
Part No. PFJA02B002ZHandset ................................ 1
Part No. PFJXE0805Z 
or PFJXE1105Z
Handset cord ........................ 1
Part No. PFJA04C002ZPaper tray (for letter size 
recording paper) ...................1
Part No. PFKS1076Z1Document tray ...................... 1
Part No. PFUS1406Z
Ink film .................................. 1 Operating instructions ...........1
Part No. PFQX1696ZQuick start sheet .................. 1
Part No. PFQW1736Z 
						

							Accessories
7For Fax Advantage assistance, call 1-800-435-7329.
Accessory information

The included film roll is 10 meters (321/2) long. We recommend that you buy a full-size replacement 
film 70 meters (229) for continuous use of your unit. For best results, use genuine Panasonic 
replacement film. The ink film is not reusable. Do not rewind and use the ink film again.

To install legal size recording paper, use the legal paper tray.

To place an order:

If you have any questions about internet orders, please contact us at:
Model No.ItemSpecifications/Usage
KX-FA93 Replacement film 216 mm × 70 m (8
1/2 × 229)
KX-FA52 Legal paper tray See page 12.
Telephone:Call 1-800-332-5368.
Fax:Send a fax to 1-800-237-9080.
Include: 
–your name, shipping address and telephone number,
–credit card type, number, expiration date and your signature,
–order part number and quantity.
Internet:Visit our web site: http://www.panasonic.com/store
(for customers in the U.S.A. ONLY)
E-mail:[email protected]
Telephone:1-866-888-2929 
						

							Finding the Controls
8For Fax Advantage assistance, call 1-800-435-7329.
Finding the Controls
Location of controls




 




 
TONE
 


To change from pulse to tone temporarily 
during dialing when your line has rotary 
pulse services.

 



 
CALLER IQ
 


To use the Caller IQ feature (page 81).

 Display

 



 
RECEIVE MODE
 


To change the receiving mode.

 



 
LOWER
 


To select stations 6–10 for one-touch dial 
(page 34, 38, 46).

 



 
HELP
 


To print a quick reference (page 28).

 



 
CALLER ID
 


To use caller ID service (page 40, 42).

 



 
FLASH
 


To access special telephone services 
such as call waiting or for transferring 
extension calls.
	
		 	



 
REDIAL/PAUSE
 


To redial the last number dialed.

To insert a pause during dialing.




 




 
MUTE
 


To mute your voice to the other party 
during a conversation. Press this button 
again to resume the conversation.

 



 
MONITOR
 


To initiate dialing without lifting the 
handset.

 One-touch keys

To use one-touch dial (page 34, 38, 46).

To transmit to multiple entries (page 47, 
50).



 




 
NAVIGATOR, VOLUME
 


To adjust volume (page 29).

To search for a stored name (page 38, 
46).

To select the features or feature settings 
during programming (page 58, 59).

To navigate to the next operation.

 



 
MENU
 


To initiate or exit programming.

 



 
COPY
 


To initiate copying (page 55).

 



 
STOP
 


To stop an operation or cancel 
programming.

 



 
FAX/START, SET
 


To initiate fax transmission or reception.

To store a setting during programming.
ABC E
F
ILM
NOPQG
H
K JD 
						

							Finding the Controls
9For Fax Advantage assistance, call 1-800-435-7329.
Overview
Front view




 
Handset

 Document guides

 Paper tray

 Document tray

 Recording paper entrance

 Recording paper exit

 Tension plate

 Front cover
	
		 	Document exit




 
Document entrance

 Back cover open button

 Back cover
Rear view




 
Power inlet

 Telephone line jack

 External telephone jack

 Speaker
B
DEFG
JL
CA
K I H
A
D
C B 
						

							Installation
10For Fax Advantage assistance, call 1-800-435-7329.
Installation
Ink film 
1
Open the front cover by pulling up the 
center part.
2Push the back cover open button (green) 
on the right side of the unit.
OR
Push the back cover open lever (green) 
inside of the unit.
3Open the back cover.
4Insert the gear of blue core of the front ink 
film roll into the left slot of the unit (

).
Insert the rear ink film roll (
).
Center part
Front cover
Back cover 
open lever (green)Back cover
open button 
(green)
Back cover
Gear of blue core
2
Left 
slotRear ink film roll
Front ink 
film roll
1