Panasonic Kx Flm551 Laser Fax Machine Users Manual

							Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
FOR FAX ADVANTAGE ASSISTANCE: 
– CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
[email protected]
for customers in the U.S.A. or Puerto Rico
– REFER TO 
www.panasonic.com
for customers in the U.S.A. or Puerto Rico
Multi-Function Laser Fax
Operating Instructions
Model No. KX-FLM551 
						

							Attach your sales receipt here
2
Thank you for purchasing a Panasonic facsimile.
Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee.
Under the copyright laws, this manual may not be reproduced in any form, in whole or part,
without the prior written consent of KME and its licensee.
©Kyushu Matsushita Electric Co., Ltd. 2001
Things you should keep a record of
For your future reference
Date of purchaseSerial number
(found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
Caution:
l The Telephone Protection Act of 1991 requires the following information to be clearly stated
either at the top or bottom margin of the first message page when transmitting messages via
telephone facsimile:
— date and time of transmission,
— identification of the business, entity or person(s) sending the facsimile, and
— telephone number of the business, entity or person(s).
To program this information into your unit, complete all the instructions on pages 15 to 18.
l Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Trademarks
lMicrosoftand Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
lPentium is a registered trademark or trademark of Intel Corporation in the United States and/or
other countries.
l3M is a trademark or registered trademark of Minnesota Mining and Manufacturing Company.
lAvery is a registered trademark of Avery Dennison Corporation.
lXEROX is a registered trademark of Xerox Corporation.
lAll other trademarks identified herein are the property of their respective owners.
Energy Star
As an ENERGYSTAR®Partner, Panasonic has determined that this
product meets the 
ENERGYSTAR guidelines for energy efficiency.
ENERGYSTAR is a U.S. registered mark. 
						

							3For fax advantage assistance, call 1-800-435-7329.
Important safety instructions!
Safety instructions
When using this unit, basic safety precautions
should always be followed to reduce the risk of
fire, electric shock, or personal injury.
1.Read and understand all instructions.
2.Follow all warnings and instructions marked
on this unit.
3.Unplug this unit from power outlets before
cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4.Do not use this unit near water, for example
near a bathtub, wash bowl, kitchen sink, or
the like.
5.Place the unit securely on a stable surface.
Serious damage and/or injury may result if
the unit falls.
6.Do not cover slots and openings on the
unit. They are provided for ventilation and
protection against overheating. Never place
the unit near radiators, or in a place where
proper ventilation is not provided.
7.Use only the power source marked on the
unit. If you are not sure of the type of power
supplied to your home, consult your dealer
or local power company.
8.For safety purposes this unit is equipped
with a grounded plug. If you do not have
this type of outlet, please have one
installed. Do not defeat this safety feature
by tampering with the plug.
9.Do not place objects on the power cord.
Install the unit where no one can step or
trip on the cord.
10.Do not overload wall outlets and extension
cords. This can result in the risk of fire or
electric shock.
11.Never push any objects through slots in this
unit. This may result in the risk of fire or
electric shock. Never spill any liquid on the
unit.
12.To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an
authorized service center when service is
required. Opening or removing covers may
expose you to dangerous voltages or other
risks. Incorrect reassembly can cause
electric shock when the unit is subsequently
used.
13.Unplug this unit from the wall outlet and
refer servicing to an authorized service
center when the following conditions occur:
A.When the power supply cord or plug is
damaged or frayed.B.If liquid has been spilled into the unit.
C.If the unit has been exposed to rain or
water.
D.If the unit does not work normally by
following the operating instructions.
Adjust only controls covered by the
operating instructions. Improper
adjustment may require extensive work
by an authorized service center.
E.If the unit has been dropped or
physically damaged.
F.If the unit exhibits a distinct change in
performance.
14.During thunderstorms, avoid using
telephones except cordless types. There
may be a remote risk of an electric shock
from lightning.
15.Do not use this unit to report a gas leak,
when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
INSTALLATION:
lNever install telephone wiring during a
lightning storm.
lNever install telephone jacks in wet locations
unless the jack is specifically designed for wet
locations. 
lNever touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
lUse caution when installing or modifying
telephone lines.
WARNING:
lTo prevent the risk of fire or electrical shock,
do not expose this product to rain or any type
of moisture.
OTHER INFORMATION:
lKeep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
lThe unit should be kept free from dust, high
temperature and vibration.
lThe unit should not be exposed to direct
sunlight.
lDo not place heavy objects on top of this unit.
lDo not touch the plug with wet hands. 
						

							4For fax advantage assistance, call 1-800-435-7329.
CAUTION:
Laser radiation
lThe printer of this unit utilizes a laser. Use
of controls or adjustments or performance
of procedures other than those specified
herein may result in hazardous radiation
exposure.Toner cartridgelBe careful of the following when you
handle the toner cartridge.
— Do not leave the toner cartridge out of
the protection bag for a long time. It will
decrease the toner life.
— If you ingest any toner, drink several
glasses of water to dilute your stomach
contents, and seek immediate medical
treatment.
— If any toner comes into contact with
your eyes, flush them thoroughly with
water, and seek medical treatment.
— If any toner comes into contact with
your skin, wash the area thoroughly
with soap and water.
Drum unit
lRead the instructions on pages 10 and 11
before you begin installation of the drum
unit. After you have read them, open the
drum unit protection bag. The drum unit
contains a photosensitive drum. Exposing
it to light may damage the drum.
Once you have opened the protection bag:
— Do not expose the drum unit to light for
more than 5 minutes.
— Do not touch or scratch the green drum
surface.
— Do not place the drum unit near dust or
dirt, or in a high humidity area.
— Do not expose the drum unit to direct
sunlight.
Static electricity
lTo prevent static electricity damage to the
interface connectors (parallel and USB) or
other electrical components inside the unit,
touch a grounded metal surface, such as
the metal part under the parallel interface
connector before touching the
components.
Fuser unit
DANGER-Invisible laser
radiation when open and
interlock defeated. 
AVOID DIRECTEXPOSURE
TO BEAM.
Safety instructions
Fuser unit
lThe fuser unit gets hot. Do not touch it.
Metal part 
						

							5
Accessories
For fax advantage assistance, call 1-800-435-7329.
Included accessories!
Power cord..............1Telephone line cord...1Handset...................1
l If any items are missing or damaged, check with the place of purchase.
l Save the original carton and packing materials for future shipping and transportation of the unit.
l The part numbers listed above are subject to change without notice.
l As for CD-ROM, you will receive the latest Multi-Function Station software. If your PC is not equipped with
a CD-ROM drive, you can purchase the following floppy disks
: 
—Part No. PFJFFLM551Z: Multi-Function Station software (without Readiris Pro OCR software) on
floppy disks
—Part No. PFJFFLM551Y: Readiris Pro OCR software on floppy disks
To order, see below.
Part No. PFJA1030ZPart No. PQJA10075ZPart No. PFJXE0805Z
Paper tray...............1
Part No. PFZXFLM551M
Handset cord...........1
Part No. PFJA1029Z
Operating instructions...1
Part No. PFQX1598Z
Toner cartridge.........1
(complementary starter toner cartridge)
This cartridge can print approx. 800 sheets of letter
size paper with a 5% image area. Refer to image area
on page 76. Please purchase a replacement toner
cartridge Model No. KX-FA76 for continuous use of
your unit. See below for accessory information.
Drum unit.................1
Paper stacker..........1
Part No. PFZX1FL501M
Document stacker...1
Part No. PFKS1055Z
CD-ROM..................1
Part No. PFJKFLM551ZModel No. KX-FA77D
See page 76.
See page 76.
Specifications
Accessory information!
*DO NOT purchase Model No. KX-FA77 (without “D”). It does not apply for this fax machine.
l To place an order:
Telephone:Call 1-800-332-5368.
Fax:Send a fax to 1-800-237-9080.
Include: — your name, shipping address and telephone number,
— credit card type, number, expiration date and your signature,
— order model number/part number and quantity.
Internet:Visit our web site: http://www.panasonic.com/store
(for customers in the U.S.A. or Puerto Rico ONLY)
l If you have any questions about internet orders, please contact us at:
E-mail:[email protected]
Telephone:1-201-348-7292 KX-FA76
Model No.
Toner cartridgeItemUsage
KX-FA77D*Drum unitFor replacement, see page 64.
For replacement, see page 64. 
						

							6For fax advantage assistance, call 1-800-435-7329.
Table of Contents
Initial Preparation
AccessoriesIncluded accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Accessory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Help ButtonHelp function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Finding the Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ControlsLocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
SetupToner cartridge and drum unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document stacker, paper stacker and paper tray. . . . . . . . . . . . . . . 12
Recording paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Date and time, your logo and facsimile telephone number. . . . . . . . . 15
VolumeAdjusting volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Telephone
Automatic Storing names and telephone numbers into one-touch dial. . . . . . . 20
DialingStoring names and telephone numbers into JOG DIAL. . . . . . . . . . 21
Editing a stored entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Erasing a stored entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making a phone call using one-touch dial and JOG DIAL. . . . . . . . 23
Caller IDCaller ID service from your phone company. . . . . . . . . . . . . . . . . . 24
Viewing and calling back using caller information . . . . . . . . . . . . . . 25
Storing caller information into one-touch dial and JOGDIAL. . . . . . 27
Fax
Sending FaxesSending a fax manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Documents you can send. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sending a fax using one-touch dial and JOG DIAL. . . . . . . . . . . . . 30
Broadcast transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Receiving Setting the unit to receive faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 34
FaxesTELmode (answering all calls manually). . . . . . . . . . . . . . . . . . . . . 36
FAX ONLYmode (all calls are received as faxes). . . . . . . . . . . . . . 37
Using the unit with an answering machine. . . . . . . . . . . . . . . . . . . . 38
Extension telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Distinctive RingUsing with a voice mail service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Copy
CopyingMaking a copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 
						

							7For fax advantage assistance, call 1-800-435-7329.
Help
Error MessagesReports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
OperationsWhen a function does not work, check here before 
requesting help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
If a power failure occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
ReplacementReplacing the toner cartridge and the drum unit. . . . . . . . . . . . . . . 64
JamsRecording paper jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Document jams - sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
No feeding or multiple feeding occurs while sending. . . . . . . . . . . . 68
CleaningCleaning the inside of the unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
General Information
Printed ReportsReference lists and reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
FCC List of FCC requirements and information. . . . . . . . . . . . . . . . . . . . 72
Information
Limited PANASONIC Facsimile Products Limited Warranty. . . . . . . . . . . . . 73
Warranty
ServicenterServicenter directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Directory
SpecificationsTechnical data about this product. . . . . . . . . . . . . . . . . . . . . . . . . . 75
IndexProgram index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Programmable Features
Features Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
SummaryBasic features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Advanced features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Multi-Function Station software
Setup (PC)Connecting to a computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing Multi-Function Station software. . . . . . . . . . . . . . . . . . . . . 44
Activating Multi-Function Station software. . . . . . . . . . . . . . . . . . . . 45
Printing (PC)Using the fax machine as a printer. . . . . . . . . . . . . . . . . . . . . . . . . . 46
Scanning (PC)Using the fax machine as a scanner. . . . . . . . . . . . . . . . . . . . . . . . 49
Remote Operating the fax machine from your computer. . . . . . . . . . . . . . . . 50
Control (PC) 
						

							8
Help Button/ Finding the Controls
For fax advantage assistance, call 1-800-435-7329.
Help function!
1
Press l.
Display:
2
Rotate nuntil the desired item is
displayed.
1.How to set the date, time, your logo and
fax number.
2.How to program the features.
3.How to store names in the JOG DIAL
directory and how to dial them.
4.Help with problems sending/receiving
faxes.
FAX SND/RCV
JOG/AUTO DIAL
FEATURE LIST
QUICK SET UP
ROTATE $& SET
You can print a quick reference for assistance as follows.
5.How to use the copier function.
6.Frequently asked questions and
answers.
7.Explanation of error messages
shown on the display.
8.List of available reports.
9.How to use the Caller ID service.
3
Press w.
PRINTING
CALLER ID
REPORTS
ERRORS
Q and A
COPIER
Overview!
Front cover open button Recording paper entrance
Recording paper guides Paper tray
Document entrance Document guides
Document stacker*
Recording paper exitDocument exit
Paper stacker*
Paper stacker 
extender
Front cover
* The document stacker and
paper stacker may not be
shown in all illustrations.
USB interface connector
Power inlet
Parallel interface
connector
Telephone line jackExternal telephone jack
Speaker 
						

							9
Finding the Controls
For fax advantage assistance, call 1-800-435-7329.
Location!
QUICK SCAN START
MANUAL BROAD
l To redial the last number 
dialed.
l To insert a pause during 
dialing.
l To store or edit names 
and telephone 
numbers (p. 20–22).
l To change from pulse to tone temporarily 
during dialing when your line has rotary 
pulse services.
l To dial without 
lifting the handset.
l To access special 
telephone services 
such as call waiting 
or for transferring 
extension calls.
l To search for a stored name 
(p. 23, 30).
l To select the features or 
feature settings during 
programming (p. 51).
l To initiate fax 
transmission 
or reception.
l To store a 
setting during 
programming.
l To stop an operation or 
cancel programming.
l To mute your voice to 
the other party during a 
conversation. 
   Press this button again 
to resume the 
conversation.
l To turn on/off AUTO ANSWER (p. 34, 35).
l To print a quick reference (p. 8).
Displayl To select a resolution 
(p. 28, 41).
l To make a collated copy (p. 42).l To adjust volume (p. 19).
l To select an enlargement or 
reduction rate in copy mode 
(p. 42)
.
l To store a scanned document into 
memory, and then send it (p. 28).
l To initiate copying 
(p. 41).
l To initiate 
   or exit 
programming.
l To use one-touch dial (p. 20, 23, 30).
l To transmit to multiple entries (p. 31, 33).
l To select stations 6–10 for 
one-touch dial (p. 20, 23, 30).
l To confirm a stored telephone number (p. 23).
l To use caller ID service (p. 25–27). 
						

							10
Setup
For fax advantage assistance, call 1-800-435-7329.
Toner cartridge and drum unit!
Caution:
lRead the instructions below before you begin installation. After you have read them, 
open the drum unit protection bag. The drum unit contains a photosensitive drum.
Exposing it to light may damage the drum. Once you have opened the protection bag:
— Do not expose the drum unit to light for more than 5 minutes.
— Do not touch or scratch the green drum surface.
— Do not place the drum unit near dust or dirt, or in a high humidity area.
— Do not expose the drum unit to direct sunlight.
lDo not leave the toner cartridge out of the protection bag for a long time. It will decrease
the toner life.
3
Slide the tab on the toner cartridge
into the slot of the drum unit.Tab
Slot
4a
Firmly press down on the right side of
the toner cartridge to snap into
position and...
4b
turn the two levers on the toner
cartridge with firm pressure.
Levers
Toner 
cartridge 
Red arrows
Drum unit Hold here.
Green drum
surface
1
Remove the toner cartridge and drum
unit from the protection bags. 
Peel off the seal from the toner
cartridge (
#).
Remove the protection bar from the
drum unit (
$).
SealProtection bar
Drum unit
Toner 
cartridge
12
2
With “Panasonic” face up on the
toner cartridge, match the red arrows
on the cartridge and the drum unit.