Panasonic Kx Fp152 Fax Machine Operating Instructions

							61
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – receiving (cont.)
Problem
lIf a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (p. 53).
lThe other party placed the document in their fax machine
the wrong way. Check with the other party.
lThe glass or rollers are dirty. Clean them (p. 67).
lThe other party sent a faint document. Ask them to send a
clearer copy of the document.
lThe thermal head is dirty. Clean it (p. 68).
lSome paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as HammermillJet Print for clearer printing.
lYou may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
HammermillJet Print for clearer printing.
R
R
Cause & solution
Ablank sheet is ejected.
Awhite line or a dirty pattern
appears on your recording
paper.
The printing quality is poor.
I cannot select the desired 
receive mode.
The other party complains that
they cannot send a document.
Receive mode
Problem
lIf you want to set FAX ONLYor TEL/FAX mode:
—select the desired mode using feature #77 (p. 55), and
—press to turn on the arrow (
t) on the
right of the display.
Display:
ON 
lIf you want to set TELmode:
—press to turn off the arrow (
t) on the
right of the display.
ON 
lThe unit is not in AUTO ANSWER mode. Press
to turn on the arrow (
t) on the right of
the display.
ON 
t
AUTO ANSWER
AUTO ANSWER
t
AUTO ANSWER
Cause & solution 
						

							Using an answering machine
Problem
lYour greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
lThe answering machine rings too many times. Set to 1 or 2
rings.
lCheck if the answering machine is turned on and
connected to the fax machine properly (p. 42).
lSet the number of rings on the answering machine to 1 
or 2.
lThe remote access code on your answering machine is the
same as your fax activation code. Set a different number
for features #12 (p. 51) and #41 (p. 54).
lYou did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax machine
with feature #12 (p. 51).
lThe code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not
include “#”. Also change the code of the fax machine with
feature #12 (p. 51).
lYour answering machine has run out of recording tape.
Rewind the tape to record messages.
lYou set the answering machine to only give a greeting
message.
Cause & solution
I cannot receive documents
automatically.
I cannot receive voice
messages.
I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.
62
Operations
For fax advantage assistance, call 1-800-435-7329.
Copying
Problem
lYou cannot make a copy during programming. Make the
copy after programming or stop programming.
lThe glass or rollers are dirty. Clean them (p. 67).
lThe thermal head is dirty. Clean it (p. 68).
lSome paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as HammermillJet Print for clearer printing.
lYou may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
HammermillJet Print for clearer printing.
R
R
Cause & solution
The unit does not make a copy.
Ablack line, a white line or a
dirty pattern appears on the
copied document.
The copied image is distorted.
The printing quality is poor.
ABC
OriginalCopy 
						

							63
Operations
For fax advantage assistance, call 1-800-435-7329.
If a power failure occurs!
lThe unit will not function.
lFax transmission and reception will be interrupted.
lIf delayed transmission of feature #25 (p. 52) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
lIf fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.
Sample of a power down report
NO.
01MODE
RCVPAGES
01MEMORY RECEIVE YOUR LOGO    :
YOUR FAX NO. : RESTARTED  AT:Jan. 05 2001 04:31AM
FUNCTION
OTHER FACSIMILE
>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
POWER DOWN REPORT 
						

							64
Jams
For fax advantage assistance, call 1-800-435-7329.
Recording paper jam!
1
Open the front cover by pulling up the center
part. If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following message.
Display:
Remove the jammed paper as follows.PAPER1JAMMEDCenter part
Front
cover
2
Push the back cover open button (green) on
the right side of the unit. 
OR 
Push the back cover open lever (green)
inside of the unit.
Back cover
open button 
(green)
OR
Back cover 
open lever 
(green)
4
Remove the jammed recording paper.Jammed recording paper
Back cover3
Open the back cover. 
						

							65
Jams
For fax advantage assistance, call 1-800-435-7329.
6
Close the back cover securely by pushing
down on the dotted area at both ends ().
Close the front cover securely ().
2
1
Ink film
“T” shaped gear 
(blue)
5
Turn the “T” shaped gear (blue) in the
direction of the arrow. 
lMake sure that the ink film is 
wrapped around the blue core 
at least once.
SlackReverse
Tight
CorrectIncorrect
Blue core
The ink film is not wrapped 
around the blue core.
Dotted
area
1
2 
						

							66
Jams
For fax advantage assistance, call 1-800-435-7329.
Document jams – sending!
1
Open the front cover by pulling up the center
part.
2
Remove the jammed document carefully.
3
Close the front cover securely.
Center part
Front cover
Jammed
document
Note:
lDo not pull out the jammed paper forcibly before
opening the front cover.
If the unit does not release the document during feeding, remove the jammed document as
follows.  
						

							67
Cleaning
For fax advantage assistance, call 1-800-435-7329.
Document 
feeder rollers
Rubber flap
Glass
Center part
Front cover
Document feeder!
1
Disconnect the power cord and the
telephone line cord.
2
Open the front cover by pulling up the center
part.
3
Clean the document feeder rollers and
rubber flap with a cloth moistened with
isopropyl rubbing alcohol, and let all parts
dry thoroughly.
4
Clean the glass with a soft dry cloth.
5
Close the front cover securely.
6
Connect the power cord and the telephone
line cord.
Power cordTelephone 
line cord
If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted
document or on the original of a copied document, clean the document feeder.
Caution:
lDo not use paper products, such as paper
towels or tissues, to clean the inside of the
unit. 
						

							68
Cleaning
For fax advantage assistance, call 1-800-435-7329.
Thermal head!
1
Disconnect the power cord and the
telephone line cord.
2
Open the front cover by pulling up the center
part.
3
Open the back cover by pushing the back
cover open button (green) or pushing the
back cover open lever (green).
4
Clean the thermal head with a cloth
moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.
lDo not touch the black sheets on the
thermal head.
5
Close the back cover securely by pushing
down on the dotted area at both ends. Close
the front cover securely.
6
Connect the power cord and the telephone
line cord.
Thermal head
Dotted 
area Center 
part
Back cover
open lever
(green) Front 
cover
Back 
coverBack cover
open button
(green)
OR
Black sheets
Thermal head
If dirty patterns or black or white bands appear on a copied or received document, check
whether there is dust on the thermal head and clean the thermal head to remove the dust.
Caution:
lTo prevent malfunction due to static
electricity, do not use a dry cloth and do not
touch the thermal head directly.
Telephone 
line cord
Power cord 
						

							69
Printed Reports
Reference lists and reports!
SET
Display
MENU
STOP1
Press three times.
Display:
2
Pressor until the desired item is
displayed.
3
Press  to start printing.
lTo stop printing, press  .
lAfter printing, the printed item will be
displayed.
4
Press .MENU
STOP
PRINTING
SET
CALLER ID LIST
PRESS SET
BROADCAST LIST
PRESS SET
PRINTER TEST
PRESS SET
JOURNAL REPORT
PRESS SET
TEL NO. LIST
PRESS SET
SETUP LIST
PRESS SET
PRINT REPORT
PRESS NAVI.[
IH]
MENU
You can print out the following lists and reports for your reference.
Setup list:provides you with the current settings of the basic and advanced programming
features (p. 50–55).
Telephone number list:provides you with names and telephone numbers which are stored in
the directory. 
Journal report:keeps records of fax transmission and reception. This report will be printed
automatically after every 30 fax communications (p. 31).
Printer test list:allows you to check the print quality of your unit. If the test print has a dirty
pattern, or blurred points or lines, clean the thermal head (p. 68).
Broadcast programming list:provides you with items which are stored in the broadcast
feature (p. 33).
Caller ID list:keeps records of the last 30 callers after subscribing to a Caller ID service. This
report will be printed automatically after every 30 callers (p. 25). 
						

							70
FCC Information
List of FCC requirements and information!
If required by the telephone company, inform them
of the following.
lFCC Registration No.:
(found on the rear of the unit)
lRinger Equivalence No.: 
(found on the rear of the unit)
lThe particular telephone line to which the
equipment is connected.
This unit must not be connected to a coin operated
line. If you are on a party line, check with your
local telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of
devices you may connect to your telephone line
and still have all of those devices ring when your
telephone number is called. In most but not all
areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may
connect to your line, as determined by the REN,
you should contact your local telephone company
to determine the maximum REN for your calling
area.
In the event that terminal equipment causes harm
to the telephone network, the telephone company
should notify the customer, if possible, that service
may be stopped. However, where prior notice is
impractical, the company may temporarily cease
service providing that they:
a)Promptly notify the customer.
b)Give the customer an opportunity to correct the
problem with their equipment.
c)Inform the customer of the right to bring a
complaint to the Federal Communication
Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of Part
68.
The Telephone Company may make changes in its
communications facilities, equipment operations, or
procedures where such action is reasonably
required in the operation of its business and is not
inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably
expected to render any customer terminal
equipment incompatible with telephone company
communications facilities, or require modification or 
alteration of such terminal equipment, or otherwise
materially affect its use or performance, the 
customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain
uninterrupted service. 
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
When programming emergency numbers and/or
making test calls to emergency numbers:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call before
hanging up.
2. Perform such activities in the off-peak hours;
such as early morning or late evenings.
This telephone provides magnetic coupling to
hearing aids.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures: 
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment
and receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV
technician for help.