Panasonic Micro - Foaming Cleansing Device Eh Xc10 Operating Instructions

							11
Before use
• Read the following information on the recommended usage 
frequency for best skin care results.
Warm makeup removal Less than 3 minutes once per day
Brush cleansing Less than 1 minute once per day
Silicone brush cleansing
Less than 1 minute twice per week
Excessive use will have an adverse effect on the skin.  
Please adjust the number of times used and usage time 
depending on the appearance of your skin.
•  Please remove accessories (necklaces, earrings, etc.) before 
use as they may get caught during use.
•  Tie hair or use a hairband or similar item to secure hair so that 
it does not get caught during use.
Q&A
Question Answer
Can I use the appliance 
while taking a bath?
You can use the appliance while 
taking a bath, excluding the AC 
adaptor.
What facial cleansers 
can be used with this 
appliance?
You can use any cream, gel, or 
liquid foaming facial cleanser. (Do 
not use handmade facial 
cleansers, facial cleansers 
containing coarse materials for 
scrubbing, or those used for 
exfoliation.)
Question Answer
What makeup removers 
can be used with this 
appliance?
You can use whichever oil-, gel-, 
and cream-based type of makeup 
remover that works for your skin. 
(Do not use makeup removers 
containing coarse materials for 
scrubbing or those used for 
exfoliation.)
How often does the soft 
brush need replacing?
Approximately every 3 months if 
used once per day.
How often does the 
silicone brush need 
replacing?
Approximately every 6 months if 
used twice per week.
How many times per day 
can I use the appliance?
You can use the warm makeup 
removal and brush cleansing 
modes once per day. Use the 
silicone brush cleansing mode 
twice per week.
Is it OK if the inside of the 
socket cover gets wet?The socket is waterproof for 
normal usage. Before charging, 
however, wipe off any water in 
the socket.
Can I also use this on my 
neck?
You can use the soft brush for 
1 minute once per week.
EH-XC10_AM.indb   112015/07/21   18:02:24
English  
						

							12
English
 How to use
• Make sure the warming makeup removal plate is not cracked or 
dirty before use.
• 
The appliance will not operate when connected to the AC 
adaptor. The AC adaptor is used only for charging the appliance.
Warm makeup removal
The warming makeup removal plate loosens and easily removes 
makeup.
 1
1Press the warming makeup removal switch and 
select the desired temperature.
Warming makeup removal plate temperature options
Low (): approx. 43 °C (109 °F)
High (): approx. 48 °C (118 °F)
•  Pressing the warming makeup removal switch cycles 
through the “Power OFF” 
 “Low ()”  “High ()” 
options.
•  The temperature is always set to “Low (
)” when the power 
is turned on.
•  It is recommended to use the appliance at the “Low (
)” 
setting when fi rst beginning use.
Notes
•  The warming makeup removal mode indicator fl ashes 
while warming up.
•  It takes approximately 30 seconds for the appliance to 
reach its usable temperature. (Assuming a room 
temperature of 25 °C (75 °F))
•  The warming makeup removal plate temperature varies 
depending on the usage environment.
•  Recommended ambient temperature for operation is 
15 – 35 °C (59 - 95 °F). The appliance may not warm 
properly if used in environments outside the recommended 
temperature range.
 2
2Apply makeup remover to your forehead, chin, 
and both cheeks.
• 
You can also use the appliance with makeup remover 
applied directly to the warming makeup removal plate.
3
3Once the warming makeup removal mode 
indicator starts glowing, apply the warming 
makeup removal plate to your skin and begin to 
move it around your face.
• 
Lightly apply the warming makeup 
removal plate to your skin and glide 
around your face in a circular motion 
from the inside out.
Leave areas with heavy makeup 
such as around eyes as the last step 
to prevent the makeup from 
spreading.
Be particularly gentle when using the 
appliance around the eyes.
Do not try to force the warming 
makeup removal plate into hard-to-
reach areas. Use your hands to 
apply makeup remover to these 
areas.
4
4After the makeup remover has loosened the 
makeup, press the warming makeup removal 
switch to turn off the power.
• 
Make sure to clean the appliance with a tissue or wash 
with water after every use. (See page 15.)
•  The appliance will turn off automatically approximately 
3 minutes after the warming makeup removal mode 
indicator begins glowing.
EH-XC10_AM.indb   122015/07/21   18:02:24 
						

							13
English
Brush cleansing
Remove dead skin and dirt from pores with the gentle fi ne brush and 
microfoam.
If you are still wearing makeup, fi rst remove the makeup using the 
warm makeup removal mode or remove eye makeup with your hands.
 1
1Attach the soft brush by pressing 
it until it clicks into place.
2
2Open the facial cleanser compartment 
and add facial cleanser.
Add the recommended amount as 
indicated on your facial cleanser product 
(the amount you normally use).
Notes
• 
Use a foaming facial cleanser.
• 
Depending on the type of facial cleanser 
(sticky facial cleansers, etc.) or the 
amount used, the facial cleanser may not 
mix properly and clog the appliance. In 
rare cases, power to the appliance may 
be interrupted. (See page 16.)
•  The quality of foam varies depending on the type of facial 
cleanser. Adjust to the recommended amount as indicated 
on your facial cleanser product.
•  Do not add anything other than facial cleanser into this 
appliance. (Doing so may cause malfunction.)
• If you are using a non-foaming type facial cleanser, 
moisten the brush and your face with water and apply the 
facial cleanser directly onto your skin.
3
3Fill the measuring cap with 
water (approximately 4 mL) 
and pour into the center of 
the brush.4 mL
4
4Press the facial cleanse switch and select a 
mode.
Foam starts to dispense approximately 5 seconds after 
turning on the appliance.
• 
Pressing the facial cleanse switch cycles through the 
“Power OFF” 
 “Normal ()”  “Soft ()” options.
•  The mode is always set to “Normal ()” when the power 
is turned on.
•  Wash off any excess facial cleanser on your hands.
•  Add more water if the amount of foam is insuffi cient.
5
5Wash your face.• 
Do not apply the appliance to the same area for extended 
periods of time.
•  Wash your face in 3 sections as illustrated in the following 
diagram for approximately 20 seconds per section.
•  You can use this appliance on your neck and upper chest, 
but do not apply it to your throat.
•  Recommended ambient temperature for operation is 
5 – 35 °C (41 - 95 °F). The appliance might not be usable 
outside of the recommended temperature range.
 Notifi cation timer feature
Notifi es you of the recommended cleansing time by 
pulsing every 20 seconds.
EH-XC10_AM.indb   132015/07/21   18:02:24 
						

							14


Do not press the bristles of the soft 
brush into your skin. Lightly apply the 
brush to your skin so that the bristles 
just touch the skin and then wash your 
face in a circular motion.
If you feel irritation even if you are not 
pressing the brush into the skin, stop 
using the brush.
• 
Do not use the brush around your eyes.
6
6After you have finished washing your face, press 
the facial cleanse switch to turn off the power.
• 
Make sure to wash the appliance after use.  
(See page 15.)
•  The power will be automatically turned off approximately 
1 minute after the power is turned on.
Silicone brush cleansing
We recommend this option for rough or clogged areas such as 
the nose and chin. After completing the brush cleansing process, 
continue to use this option while the foam is still on your skin.
1
1Replace the soft brush 
with the silicone brush.
2
2Press the facial cleanse switch and select a mode.• 
Wash off any excess facial cleanser on your hands.
3
3Wash your face.


Do not press the bristles of the 
silicone brush into your skin. Lightly 
apply the brush to your skin so that 
the bristles just touch the skin and 
then wash your face in a circular 
motion.
• 
Wash your nose and chin for approximately 20 seconds each.•  Do not use the brush around your eyes.
•  Do not apply the appliance to the same area for extended 
periods of time.
4
4After you have finished washing your face, press 
the facial cleanse switch to turn off the power.
• 
Make sure to wash the appliance after use.  
(See page 15.)
•  The power will be automatically turned off approximately 
1 minute after the power is turned on.
EH-XC10_AM.indb   142015/07/21   18:02:24
English  
						

							15
Cleaning
1
1Rinse foam off the brush with water and then 
remove.
2
2Open the facial cleanser 
compartment cover, begin 
pouring water into the foam 
dispenser, and then press the 
facial cleanse switch to rinse.
• 
If a significant amount of facial 
cleanser remains, the power may 
turn off a few seconds after pressing 
the facial cleanse switch or may not 
operate smoothly. In such cases, use 
warm water to clean and remove the 
excess cleanser.
3
3Press the facial cleanse switch to turn off the power.
4
4Manually clean the brushes, warming makeup removal 
plate, and around the facial cleanser compartment.
   
Clean the facial cleanser compartment thoroughly as facial 
cleanser tends to accumulate in this area.
• 
If you become concerned about dirt accumulating in the 
brush, apply facial cleanser to the brush and wash it by hand.
• Please note that the bristle portion of the silicone brush may 
come off if pulled strongly.
• Please reattach the silicone part if it becomes detached.
5
5Shake the main body to remove excess water.
6
6Lightly wipe with a towel or 
similar and place on the stand 
to dry.
• 
Leave the facial cleanser 
compartment cover open to dry.
• 
Place the brush and measuring cap 
at the rear of the stand.
•  After cleaning, store in a location 
with low humidity. (Storing the 
appliance in an enclosed shower or 
bath may cause condensation and 
rust to develop inside the main body 
leading to failure.)
►Replacement accessoriesReplacement accessories are available at your dealer or Service 
Center.
Japanese-style soft brush EH-2S01
Pore-targeting silicone brush EH-2S02
EH-XC10_AM.indb   152015/07/21   18:02:25
English  
						

							16
Troubleshooting
ProblemPossible cause Action
The power does not turn on.
The appliance has not been charged.Charge the appliance.  
(See page 9.)
The AC adaptor is connected.Disconnect the AC adaptor before use.
The power turns off during use.
There is no power remaining in the battery.Charge the appliance.  
(See page 9.)
Appliance is clogged with facial cleanser.Use warm water to clean and remove 
the cleanser.
Too much facial cleanser or sticky facial 
cleanser or other inappropriate cleanser has 
been used.Clean and remove the cleanser and 
then try reducing the amount of facial 
cleanser.
The appliance automatically turns off 
approximately 3 minutes after using the warm 
makeup removal mode and approximately 1 
minute after using the brush cleansing or 
silicone brush cleansing modes.  
The appliance stops every 20 seconds when 
using to wash your face. (See page 13.)
The charging indication/notification 
lamp turns off.
This lamp turns off after charging is complete. 
(See page 10.)
The charging indication/notification 
lamp does not glow.
The adaptor is not inserted into the household 
outlet correctly.Correctly insert the adaptor into the 
household outlet.
The appliance plug is not firmly inserted into 
the socket.Firmly insert the appliance plug into 
the socket.
The appliance can only be used for a 
few minutes after charging.
The battery has reached the end of its life. 
(approximately 3 years) (See page 18.)Please contact the store where 
purchased.
(Customers cannot replace the battery 
as doing so may cause malfunction.)
EH-XC10_AM.indb   162015/07/21   18:02:25
English  
						

							17
ProblemPossible cause Action
Using the soft brush does not remove 
my makeup.
You did not remove makeup before using the 
soft brush, or you are using facial cleanser 
that does not remove makeup well.
If you are still wearing makeup, first 
remove the makeup using the warm 
makeup removal mode or remove eye 
makeup with your hands.
Using a facial cleanser designed to 
remove makeup is also more effective 
when using the soft brush.
The quality or quantity of foam is poor.
There is too much or too little water.Use the measuring cap to fill the 
correct amount of water.
There is too much or too little facial cleanser.Adjust the amount of facial cleanser.
You are using a facial cleanser that does not 
foam well when using the recommended 
amount.Check the type of facial cleanser 
used. (See page 11.)
The warming makeup removal plate 
does not warm.
The appliance was used outside of the 
recommended usage temperature range.Use the appliance at the 
recommended usage temperature 
(15 – 35 °C (59 - 95 °F)).
If you use the silicone brush after brush 
cleansing, the rotation will be slow.Too much foam has accumulated in the facial 
cleanser compartment.Rinse the facial cleanser compartment 
with water. (See page 15.)
If the problems still cannot be solved, contact the store where you purchased the unit or a service center authorized by Panasonic for repair.
EH-XC10_AM.indb   172015/07/21   18:02:25
English  
						

							18
• Take care not to short circuit the positive and negative terminals 
of the removed battery, and insulate the terminals by applying 
tape to them.



Specifications
Power supply
See the name plate on the AC adaptor.
(Automatic voltage conversion)
Charging time Approx. 2 hours
This product is intended for household use only.
AC Adaptor: Conforms to ANSI/UL Std.1310, and 
Cert. to CAN/CSA C22.2 No.223.
Micro-Foaming Cleansing Device: 
 Conforms to UL Std. 1431, and Cert. to CAN/CSA 
E60335-2-23.
Battery life
Approximately 3 years.
If the operating time is significantly shorter even after a full 
charge, the battery has reached the end of its life.
(The battery life may change due to usage and storage conditions.)The battery in this appliance is not intended to be replaced by 
consumers.
Removing the built-in rechargeable battery
ATTENTION:
A lithium ion battery that is recyclable powers the product you 
have purchased. Please call 1-800-8-BATTERY for information 
on how to recycle this battery.
Remove the built-in rechargeable battery before disposing 
of the appliance.
This figure must only be used when disposing of the appliance, 
and must not be used to repair it. If you dismantle the appliance 
yourself, it will no longer be waterproof, which may cause it to 
malfunction.
•  Remove the appliance from the AC adaptor.
•  Use the battery until it fully discharges if there is any charge 
remaining.
• 
Follow the procedure below, using a screwdriver to disassemble 
the appliance.
•  Perform steps 1 to 4 and lift the battery, and then remove it.
EH-XC10_AM.indb   182015/07/21   18:02:25
English  
						

							19
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the 
limits for a Class B digital device, pursuant to Part 15 of the 
FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate 
radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference 
to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try 
to correct the interference by one of the following measures:
•  Reorient or relocate the receiving antenna. 
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different 
from that to which the receiver is connected.
•  Consult the dealer or an experienced radio/TV technician for 
help.
FCC Caution: To assure continued compliance, install and use 
in accordance with provided instructions. Any changes or 
modifications not expressly approved by the party responsible 
for compliance could void the user's authority to operate this 
equipment.
This device complies with part 15 of the FCC Rules. Operation 
is subject to the following two conditions: (1) This device may 
not cause harmful interference, and (2) this device must accept 
any interference received, including interference that may 
cause undesired operation. FOR YOUR CONVENIENCE, WE HAVE ESTABLISHED A 
TOLL-FREE (IN USA ONLY) NATIONAL ACCESSORY 
PURCHASE HOT LINE AT 1-800-332-5368.
Personal Care & Beauty Care Products
FOR USA AND PUERTO RICO ONLY 30-Day Quality 
Satisfaction Guarantee
If you are dissatisfied with any Panasonic Personal Care & 
Beauty Care Products for any reason, simply return it to the 
place of purchase with a dated proof of purchase, in the 
original packaging, with all accessories, parts and instructions, 
within 30 days of the date of purchase, for a full refund, or call 
Panasonic at 1-800-338-0552.
Abuse or misapplication of this product voids the guarantee.
EH-XC10_AM.indb   192015/07/21   18:02:25
English  
						

							20
EH-XC10_AM.indb   202015/07/21   18:02:25