Panasonic Network Camera Wv Sc384 Wv Sc385 Installation Guide

							AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT 
PORTFOLIO LICENSE FOR THE PERSONAL USE OF A 
CONSUMER OR OTHER USES IN WHICH IT DOES NOT 
RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN 
COMPLIANCE WITH THE AVC STANDARD ("AVC 
VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS 
ENCODED BY A CONSUMER ENGAGED IN A 
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A 
VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. 
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR 
ANY OTHER USE. ADDITIONAL INFORMATION MAY BE 
OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
Consumable parts
The  following  are  consumables:  Replace  them  in  accor-
dance  with  their  lives.  Their  lives  vary  depending  on  use 
environment and conditions.
Lens  unit,  panning  motor,  tilting  motor,  flat  cable  for  pan-
ning,  flat  cable  for  tilting:  Approx.  3.7  million  operations 
(Lifetime  approx.  20000  hours  is  just  an  indication  when 
using the camera at +35 °C {95 °F}.)
About the self-diagnosis function
When  this  product  malfunctions  due  to  exogenous  noise, 
etc. for 30 seconds or more, the product will automatically 
reset  and  will  return  to  normal  state.  When  the  product  is 
reset, initialization will be carried out as when the power of 
the  product  is  turned  on.  When  the  product  repeatedly 
resets, exogenous noise level around the product may be 
high and that may cause malfunction. Contact your dealer 
for instructions.
Motor operating sound
The  operating  sound  may  be  louder  depending  on  the 
speed of panning/tilting operations. When you feel uneasy, 
the  operating  sound  can  be  diminished  by  reducing  the 
setting value of auto panning speed. 
Lens and pan/tilt head
If  a  lens  and  pan/tilt  head  are  not  performed  for  a  long 
period  of  time,  the  grease  coating  inside  these  parts  may 
become sticky. That may obstruct the parts from moving. 
To prevent this, move the lens or pan/tilt head periodically. 
Or perform position refresh.
Position refresh
During  the  use  for  a  long  period  of  time,  the  preset  posi-
tions  may  become  inaccurate.  When  "Position  refresh"  is 
set  for  the  created  schedule,  the  camera  position  will  be 
corrected periodically. 
Refer  to  the  Operating  Instructions  (PDF)  for  how  to  per -
form the settings. 
11 
						

							Precautions for installation
Installing place
Contact  your  dealer  for  assistance  if  you  are  unsure  of  an 
appropriate place in your particular environment.
	 •	 Make	sure	that	the	installation	 area	is	strong	 enough	
to hold this product, such as a concrete ceiling.
	 •	 When	 the	installation	 area	is	not	 strong	 enough,	 rein-
force  and  strengthen  it  or  use  an  optional  mount 
bracket (WV-Q155S, WV-Q155C or WV-Q105).
	 •	 When	 the	product	 is	installed	 on	a	wall,	 use	the	wall	
mount bracket WV-Q154C or WV-Q154S (option).
	 •	 When	 using	an	outdoor	 housing	to	install	 the	product	
on  the  ceiling,  use  the  inner  cover  (provided  with 
WV-Q157 or other optional mount brackets). That can 
avoid  the  shape  of  the  camera  from  reflecting  on 
images. 
	 •	 The	 optional	mount	brackets	 for	WV-NS202A	
(WV-Q150C,  WV-Q150S,  WV-Q151C,  WV-Q151S, 
WV-Q152C,  WV-Q152S)  cannot  be  used  with  this 
product.
Do not place this product in the following places:
	 •	 Locations	 where	it	may	 get	wet	 from	 rain	or	water	
splash
	 •	 Locations	 where	a	chemical	 agent	is	used	 such	as	a	
swimming pool
	 •	 Locations	 subject	to	humidity,	 dust,	steam	 and	oil	
smoke
	 •	 Locations	 in	a	specific	 environment	 where	a	solvent	 or	
a flammable atmosphere exists
	 •	 Locations	 where	a	radiation,	 an	X-ray,	 a	strong	 radio	
wave or a strong magnetic field is generated
	 •	 Locations	 where	corrosive	 gas	is	produced,	 locations	
where  it  may  be  damaged  by  briny  air  such  as  sea-
shores
	 •	 Locations	 where	the	temperature	 is	not	 within	 −10	°C	
to +50 °C {14 °F to 122 °F}.
	 •	 Locations	 subject	to	vibrations	 (This	product	 is	not	
designed for on-vehicle use.)
	 •	 Locations	 subject	to	condensation	 as	the	 result	 of	
severe  changes  in  temperature  (In  case  of  installing 
the  camera  in  such  locations,  the  dome  cover  may 
become  foggy  or  condensation  may  be  caused  on 
the cover.)
Procure fixing screws separately.
The  screws  that  secure  this  product  are  not  supplied. 
Prepare  them  according  to  the  material  and  strength  of 
the area where the product is to be installed. Screw tightening
	 •	 The	
screws	and	bolts	 must	 be	tightened	 with	an	
appropriate tightening torque according to the materi-
al and strength of the installation area. 
	 •	 Do	 not	use	 an	impact	 driver.	Use	of	an	 impact	 driver	
may  damage  the  screws  or  cause  tightening  exces-
sively. 
	 •	 When	 a	screw	 is	tightened,	 make	the	screw	 at	a	right	
angle  to  the  surface.  After  tightening  the  screws  or 
bolts,  perform  visual  check  to  ensure  tightening  is 
enough and there is no backlash. 
Be sure to remove this product if it is not in use.
Radio disturbance
When  this  product  is  used  near  TV/radio  antenna,  strong 
electric field or magnetic field (near a motor, a transformer 
or  a  power  line),  images  may  be  distorted  and  noise 
sound may be produced.
PoE (Power over Ethernet)
Use  a  PoE  hub/device  that  is  compliant  with  IEEE802.3af 
standard.
Router
When  connecting  this  product  to  the  Internet,  use  a 
broadband  router  with  the  port  forwarding  function  (NAT, 
IP masquerade).
Refer  to  the  Operating  Instructions  (PDF)  for  further  infor -
mation about the port forwarding function.
Time & date setting
It  is  necessary  to  set  the  time  &  date  before  putting  this 
product into operation. Refer to the Operating Instructions 
(PDF) on the provided CD-ROM for descriptions of how to 
perform the settings.
Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of 
improper installation or operation inconsistent with this documentation.
12 
						

							Major operating controls
Front view
    
FRONT
OPENLOCK
Camera mount bracket (accessory)
LOCK
WV-SC385
OPEN
Safety wire
(xed with the mount bracket)
CameraDecorative cover (accessory)
Live indicator
WV-SC385WV-SC385
SDHC/SD memory card slotSDHC/SD memory card slot cover
Panasonic logo plate
Transparent part (over the lens)
(This illustration represents WV-SC385.)
13 
						

							Rear view
MONITOR OUTAUDIO OUT
MIC/LINE INEXT I/O
4  3  2  112V   IN
POWER
INITIAL
SET
ACT
LINK
10BASE-T/
100BASE-TX
Safety wire holder Monitor out connector 
for adjustment
Audio output connector
Microphone/line input connector
External I/O terminals
12 V DC power supply terminal INITIAL SET button
Cable guide
Network connector Link indicator 
(lighting at linking)
Access indicator 
(blinking at accessing)
About the [INITIAL SET] button
After  turning  off  the  power  of  the  camera,  turn  on  the  power  of  the  camera  while  holding  down  this  button,  and  wait  for 
around 5 seconds or more without releasing this button. Wait around 3 minute after releasing the button. The camera will 
start up and the settings including the network settings will be initialized. Before initializing the settings, it is recommended 
to write down the settings in advance. The initialization will be complete when the live indicator stops blinking orange and 
lights off. Note that the preset position settings and the CRT key (SSL encryption key) used for the HTTPS protocol will not 
be initialized.
Important:
	 •	 Do	 not	turn	 off	the	 power	 of	the	 camera	 during	the	process	 of	initialization.	 Otherwise,	it	may	 fail	to	initialize	 and	may	
cause malfunction.
Bottom view
    
Screw hole for a tripod
(1/4-20 UNC for tripod)
Important:
	 •	 Do	not	use	this	hole	to	mount	on	the	ceiling	since	the	fall	prevention	measure	is	unavailable.	
 
14 
						

							Installations/Connections
This camera is designed to be installed on a ceiling.
Before starting the installation/connection, prepare the required devices and cables.
Before starting the connection, turn off the power of the devices including the camera and the PC or disconnect from the 
12 V DC power supply.
Install
When installing the camera on a ceiling, there are two methods; wiring through a hole in the ceiling (☞ page 16) and wiring 
through a cable guide (unnecessary to make a hole in the ceiling) (☞ page 20).Important:
	 •	 Procure	 4	screws	 (M4	or	M6)	 to	secure	 the	camera	 mount	bracket	 (accessory)	 to	the	 ceiling	 according	 to	the	 material	
of the installation area. In this case, wood screws and nails should not be used.
    When installing on concrete ceiling: Fix with anchor bolts (M6).
    (Recommended tightening torque: M4: 1.6 N·m {1.18 lbf·ft}, M6: 5.0 N·m {3.69 lbf·ft})
	 •	 Required	pull-out	capacity	of	a	single	screw/bolt	is	196	N	{19.99	lbf}	or	more.
	 •	 If	 a	ceiling	 board	such	as	plaster	 board	is	too	 weak	 to	support	 the	total	 weight,	 the	area	 shall	 be	sufficiently	 reinforced	
or  the  ceiling  mount  bracket  for  the  camera  WV-Q105  (option),  or  the  ceiling  embedding  bracket  WV-Q155S/
WV-Q155C (option), shall be used.
	 •	 When	 using	an	outdoor	 housing	to	install	 the	product	 on	the	 ceiling,	 use	the	inner	 cover	 (provided	 with	WV-Q157	 or	
other optional mount brackets). That can avoid the shape of the camera \
from reflecting on images. 
	 •	 When	 using	a	mount	 bracket	 (option)	or	inner	 cover	 (provided	 with	WV-Q157	 or	other	 optional	 mount	brackets),	 refer	
to the operating instructions of the bracket in use. 
	 •	 Remove	the	cover	film	from	the	transparent	part	of	the	dome	cover	after	the	installation	is	complete.
	 •	 Be	 sure	to	install	 the	safety	 wire	to	prevent	 a	fall	 of	the	 camera	 resulting	 in	injury	 or	accidents	 in	case	 the	mount	 brack-
et (accessory) comes off. (Only for models that can be installed with a safety wire)
 

     Caution:
	 •	 FOR	UL	LISTED	MODEL(S),	ONLY	CONNECT	12	V	DC	CLASS	2	POWER	SUPPLY.
Anchor bolt 
(Procured locally)
Safety wire angle
Safety wire
Camera mount bracket 
(accessory) WV-Q105 (option)
Mounting screws 
(4 pcs, WV-Q105 supplied)Ceiling board such as plaster board
Decorative cover (accessory)
Camera
Roof space
WV-SC385
15 
						

							Wire through a hole in the ceiling
    
Step 1
Fix  the  camera  mount  bracket  (accessory)  with  four 
optional fixing screws (M4 or M6, option).
There  should  be  no  obstacles  such  as  wall  in  a  range  of 
100  mm  {3-15/16  inches}  away  from  the  center  point  of 
the camera mount bracket.
Step 2
Make a hole in the ceiling to pass the cables through.
Make  a  hole  25  mm  {31/32  inches}  in  diameter.  The  cen-
ter  point  of  the  hole  should  be  located  approx.  75  mm 
{2-15/16  inches}  away  from  the  center  point  of  the  cam-
era mount bracket.
    Step 3
Insert  the  SDHC/SD  memory  card  into  the  SDHC/SD 
memory  card  slot.  Refer  to  page  26  for  how  to  insert  the 
SDHC/SD memory card.
Step 4
Attach  the  safety  wire  fixed  with  the  camera  mount 
bracket (accessory) to the camera.
After attaching the safety wire to the camera, confirm that 
the  ring  part  at  the  end  of  the  safety  wire  is  securely 
hooked on the safety wire holder.
Step 5
Connect cables to the External I/O terminals, microphone/
line  input  connector,  audio  output  connector  and  the 
monitor  out  connector  for  adjustment.  When  connecting 
these cables, hold the base part of the camera. 
• External I/O terminals
Connect external devices.
When  connecting  an  external  device,  remove  9  mm  - 
10  mm  {11/32  inches  -  13/32  inches}  of  the  outer  jacket 
of  the  cable  and  twist  the  cable  core  to  prevent  the  short 
circuit first.
    
Shooting direction (FRONT)
Screw
(M4)
83.5 mm 
{3-9/32 inches}
Screw
(M6)
100 mm {3-15/16 inches} or more 
away from obstacles such as wall
64 mm {2-17/32 inches}
46 mm 
{1-13/16 inches}
110 mm 
{4-5/16 inches}
FRONT
OPENLOCK
75 mm 
{2-15/16 inches}
Wiring hole 
(ø25 mm {31/32 inches})
FRONT
OPENLOCK
Safety wire holder Safety wire
MONITOR OUTAUDIO OUT
MIC/LINE INEXT I/O
4  3  2  112V   IN
POWER
INITIAL
SET
ACT
LINK
10BASE-T/
100BASE-TX
External I/O terminals
Base
part Microphone/line 
input connector
Audio output connector
Monitor out 
connector for 
adjustment
16 
						

							Specification  of  cable  (wire):  AWG  #22  -  #28,  Single core, twisted
Important:
	 •	 Do	 not	connect	 2	wires	 or	more	 directly	 to	a	terminal.	
When it is necessary to connect 2 or more wires, use 
a splitter.
	 •	 Input	 and	output	 of	the	 external	 I/O	terminal	 2	and	 3	
can  be  switched  by  configuring  the  setting.  Refer  to 
the Operating Instructions (PDF) for further information 
about  the  EXT  I/O  terminal  2  and  3  (ALARM  IN2,  3) 
settings  ("Off",  "Alarm  input",  "Alarm  output"  or  "AUX 
output").
	 •	 The	 default	of	EXT	 I/O	terminals	 is	"Off".	 When	 "Off"	is	
selected, it is possible to connect external devices as 
well as the input setting. 
	 •	 When	 using	the	EXT	 I/O	terminals	 as	the	 output	 termi-
nals,  ensure  they  do  not  cause  signal  collision  with 
external signals.
 

	 •	 ALARM	IN1,	ALARM	IN2,	ALARM	IN3 Input  specification:  No-voltage  make  contact  input (4 V - 5 V DC, internally pulled up)
OFF: Open or 4 V - 5 V DC
ON:  Make  contact  with  GND  (required  drive  current:  1 mA or more)
	 •	 ALARM	OUT,	AUX	OUT Output  specification:  Open  collector  output  (maxi-mum applied voltage: 20 V DC)
Open: 4 V - 5 V DC by internal pull-up
Close: Output voltage 1 V DC or less (maximum drive  current: 50 mA)
• Microphone/line input connector
Connect a monaural mini plug (ø3.5 mm).
	 •	 Input	impedance:	Approx.	2	kΩ
	 •	 Recommended	 cable	length:	 1	m	 {3.28	 feet}  or  less 
(for microphone input)
    10 m {32.8 feet} or less (for line input)
	 •	 Recommended	 microphone:	Plug-in	power	type	
(option)
	 •	 Supply	voltage:	2.5	V	±0.5	V
	 •	 Recommended	 sensitivity	of	microphone:	 –48	dB	±3	
dB (0 dB=1 V/Pa,1 kHz)
	 •	 Recommended	plug:	L	type
    
Important:
	 •		Connect/disconnect	 the	audio	 cables	 and	turn	 on	the	
power of the camera after turning off the power of the 
audio  output  devices.  Otherwise,  loud  noise  may  be 
heard from the speaker.
 
• Audio output connector
Connect  a  stereo  mini  plug  (ø3.5  mm)  (Audio  output  is 
monaural.). Use an external powered speaker.
	 •	 Recommended	cable	length:	10	m	{32.8	feet} or less
	 •	 Recommended	 plug:	L	type	 (A	straight	 type	plug	must	
be 40 mm {1-9/16 inches} or less.) 
• Monitor out connector for adjustment
Connect  a  monaural  mini  plug  (ø3.5  mm)  (only  for  check-
ing if images are displayed on the monitor).
	 •	 Recommended	 plug:	Straight	 type	(Because	 of	the	
pin  array  difference,  it  is  difficult  to  fit  an  L  type  plug 
into this connector.)
Important:
	 •		The	 monitor	out	connector	 for	adjustment	 is	provided	
only  for  checking  the  adjustment  of  the  angular  field 
of view on the video monitor when installing the cam-
era or when servicing.
    It is not provided for recording/monitoring use.
	 •		Black	 bands	may	appear	 at	the	 top	 and	 bottom	 or	
right  and  left  of  the  screen.  (That  does  not  affect  the 
adjustment  because  the  angular  field  of  view  is  not 
changed.)
 
Step 6
Mount  the  camera  onto  the  camera  mount  bracket 
(accessory).  Fit  the  lock  plate  of  the  camera  onto  the 
guide  part  of  the  camera  mount  bracket,  and  rotate  the 
camera  clockwise  after  inserting  the  camera  while  putting 
the center of the camera (screw hole for a tripod) onto the 
center of the camera mount bracket.
   
Approx. 9 mm - 10 mm 
{11/32 inches - 13/32 inches} Strip range
4  3  2  1
EXT I/O terminal 3
(ALARM IN3/AUX OUT (Auxiliary output)) EXT I/O terminal 2
(ALARM IN2/ALARM OUT)
GND EXT I/O terminal 1 
(ALARM IN1)
17 
						

							Important:
	 •	 When	 mounting	the	camera	 onto	the	camera	 mount	
bracket,  hold  the  base  part  of  the  camera.  Mounting 
the  camera  while  holding  the  moving  part  may  result 
in malfunction.
 
Step 7
Fix  the  camera  on  the  camera  mount  bracket  (accessory) 
using the camera fixing screw (accessory).
Recommended tightening torque: 0.68 N·m   {0.50 lbf·ft}
    
Step 8
Connect  the  cables  to  the  network  connector  and  the 
power inlet.
Important:
	 •	 When	 the	power	 of	the	 camera	 is	turned	 on,	the	cam-
era  will  start  panning  and  the  position  will  automati-
cally be initialized.
	 •	 Do	 not	touch	 the	camera	 in	the	 process	 of	initializa-
tion.  Otherwise,  it  may  fail  to  initialize  and  may  cause 
malfunction.
	 •	 When	 the	camera	 has	been	 inadvertently	 touched	
and moved after the initialization is complete, the pre-
set positions may be inaccurate. In this case, use the 
position  refresh  function  or  restart  the  camera  to  cor -
rect the preset positions.
    Refer  to  the  Operating  Instructions  (PDF)  for  further 
information.
 
• Network connector
Connect  a  LAN  cable  (category  5  or  better,  STP*)  to  the 
network connector.
* PAL model only
Important:
	 •	 Use	all	4	pairs	(8	pins)	of	the	LAN	cable.
	 •	 The	maximum	cable	length	is	100	m	{328	feet}.
	 •	 Make	 sure	that	the	PoE	 device	 in	use	 is	compliant	
with IEEE802.3af standard.
	 •	 When	 connecting	 both	the	12	V	DC	 power	 supply	
and the PoE device for power supply, 12 V DC will be 
used for power supply.
	 •	 When	the	LAN	cable	is	disconnected	once,	reconnect	 the  cable  after  around  2  seconds.  When  the  cable  is 
quickly  reconnected,  the  power  may  not  be  supplied 
from the PoE device.
 
    
Fixing screw 
(accessory)
MONITOR OUTAUDIO OUT
MIC/LINE INEXT I/O
4  3  2  112V   IN
POWER
INITIAL
SET
ACT
LINK
10BASE-T/
100BASE-TX
Network connector
12 V DC power supply terminal
FRONT
OPENLOCK
20 °
Rotate
Camera mount bracket (accessory)
Camera
Guide part Center of the 
camera mount bracketBase part
Lock plate
Moving part
18 
						

							• 12 V DC power supply terminal
 q  Loosen  the  screw  of  the  power  cable  plug  (accesso-
ry).
  w  Connect the output cable to the power cable plug. 
    Strip 3 mm to 7 mm {1/8  inches to 9/32 inches} from 
the  end  of  the  wire,  and  twist  the  stripped  part  of  the 
wire sufficiently to avoid short circuit. 
Specification of cable (wire): 16 AWG - 24 AWG,  Single core, twisted
  * Check whether the stripped part of the wire is not 
exposed and is securely connected.
  e  Tighten the screw of the power cable plug.
  r  Connect the power cable plug to the 12 V DC power 
supply terminal on the rear of the camera. 
  * FOR  UL  LISTED  MODEL(S),  ONLY  CONNECT  12  V 
DC CLASS 2 POWER SUPPLY. 
Important:
	 •	 Be	 sure	to	use	 the	power	 cable	plug	provided	 with	
this product.
	 •	 Be	 sure	to	fully	 insert	 the	power	 cable	plug	into	the	
12 V  DC  power  supply  terminal.  Otherwise,  it  may 
damage the camera or cause malfunction.
 
    
Power cable plug 
(accessory)
 +
+
–
Approx. 3 mm - 7 mm 
{1/8 inches - 9/32 inches} Strip range
Step 9
After  completing  the  cable  connections,  attach  the  deco-
rative cover (accessory).
  q  Align the indication "OPEN" of the decorative cover to 
the  decorative  cover  guide  of  the  camera  mount 
bracket.
  w  Rotate the decorative cover clockwise into the mount 
bracket  until  the  "LOCK"  indications  on  both  sides  of 
the  cover  reaches  the  decorative  cover  guide  of  the 
mount bracket. 
Important:
	 •	 Make	 sure	that	no	cable	 is	pinched	 by	the	 decorative	
cover.
    
LOCKOPEN
WV-SC385Decorative cover (accessory) Decorative cover guide
LOCKOPEN
LOCK
OPEN
LOCKOPEN
Decorative 
cover guide
WV-SC385
19 
						

							Wire without making a hole in the ceiling
Step 1
Install  the  camera  by  following  step  1  and  steps  3  -  8  of  the 
"Wire through a hole in the ceiling" section (☞ pages 16 - 18). It 
is unnecessary to make a hole in the ceiling as described in step 
2 of the "Wire through a hole in the ceiling" section.
Step 2
Remove  the  tab  on  the  rear  of  the  decorative  cover  (accessory) 
that is blocking the wiring hole.
Attach  the  decorative  cover  by  following  step  9  of  the  "Wire 
through a hole in the ceiling" section (☞ page 19). 
Wire through the wiring hole of the decorative cover.
Place the camera upside-down by fixing on the bracket SC385
When using the camera upside-down, fix the camera using the camera mount bracket (accessory) to prevent a fall. If nec-
essary, attach the decorative cover (accessory) to the camera.
Install the camera by following step 1 and steps 3 - 9 of the "Wire through a hole in the ceiling" section (☞ pages 16 - 19).
When  using  the  camera  upside-down,  select  "On  (desktop)"  for  "Upside-down"  on  the  [Cam.  Function]  tab  of  the  setup 
menu. (☞ Operating Instructions (PDF))
Important:
	 •	 Prepare	 four	fixing	 screws	 (M4	or	M6)	 to	be	 used	 to	mount	 the	camera	 mount	bracket	 (accessory)	 according	to	the	
material of the place where the camera mount bracket is to be installed.
    
LOCKOPEN
OPENLOCK
WV-SC385
20