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Panasonic Network Camera Wv Sc384 Wv Sc385 Installation Guide

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    							Place the camera upside-down on a desktop without fixing SC385
    Use it as a simple desktop device at meetings and on other occasions.
    Place the camera on a level place not subject to vibrations.
    Ensure that the camera does not fall.
    When  using  the  camera  upside-down,  select  "On  (desktop)"  for  "Upside-down"  on  the  [Cam.  Function]  tab  of  the  setup 
    menu. (☞ Operating Instructions (PDF))
    Pass  the  power  cable  from  a  12  V  DC  power  supply  (accessory)  through  the  cable  guides  after  connecting  the  power 
    cable plug to the 12 V DC power supply terminal.
        
    WV-SC385
    Cable guidePower cable
    MONITOR OUTEXT I/OEXT I/O4  3  2  14  3  2  1
    21 
    						
    							WV-Q154S (option)Embedded box(locally procured)
    Camera
    Anchor bolt 
    (locally procured)Anchor bolt 
    (locally procured)
    Roof space
    Safety wire angle
    Safety wire
    WV-Q155S (option)
    Decorative cover
    Camera
    Inner cover
    Dome cover
    Ceiling board such as plaster board
    Installation examples
    The following are installation examples in which a mount bracket (option) is used with\
     this camera. 
    
    • Embedded box (locally procured)
    • Concrete
    
    • Strong wall
    22 
    						
    							Safety wire angleAnchor bolt
    Safety wire WV-Q105 (option)
    Mounting screws (4 pcs, WV-Q105 supplied)
    WV-Q156S (option)
    Ceiling board such as plaster board
    Camera Inner cover
    Dome cover
    WV-SC385
    
    23 
    						
    							Connection example
    When connecting with a PC directly
    
    LAN cable (category 5 or better, cross, STP*)
    * PAL model only
    When connecting to a network using a PoE hub
    
    LAN cable (category 5 or better, straight, STP*)
    * PAL model onlyImportant:
    	 •	 The	 video	monitor	 is	used	 for	checking	 the	adjustment	 of	the	 angular	 field	of	view	 when	 installing	 the	camera	 or	when	
    servicing. It is not provided for recording/monitoring use. 
    	 •	 Depending	on	the	monitor,	some	characters	(camera	title,	preset	ID,	etc.)	may	not	be	displayed	on	the	screen.	
    	 •	 Use	a	switching	hub	or	a	router	which	is	compliant	with	10BASE-T/100BASE-TX.	
    	 •	 Power	 supply	is	required	 for	each	 network	 camera.	 When	using	a	PoE	 device	 (hub),	12	V	DC	 power	 supply	 is	unnec-
    essary. 
    PoE device (hub)
    PCLAN cable (category 5 
    or better, straight, STP*)
    Video monitor 
    (for adjustment use only)
    Video monitor 
    (for adjustment use only) LAN cable 
    (category 5 or better, 
    straight, STP*)LAN cable 
    (category 5 or better, straight, STP*)
    Powered speaker 
    (option)
    Microphone (option)
    Powered speaker
     (option)
    Microphone (option)
    To AC outlet
    LAN cable 
    (category 5 or better, cross, STP*)
    PCPowered speaker (option)
    Microphone (option)
    24 
    						
    							Step 4
    Rotate  the  camera  counterclockwise  to  detach  the  cam-
    era from the camera mount bracket (accessory). 
    Important:
    	 •	 When	 detaching	the	camera	 from	the	camera	 mount	
    bracket,  hold  the  base  of  the  camera.  Detaching  the 
    camera  while  holding  the  moving  part  may  result  in 
    malfunction. 
     
    Step 5
    Detach the cables from the camera. 
    Step 6
    Detach the safety wire from the camera. 
    Detach the camera
    The camera is fixed on the camera mount bracket using the fixing screw. Remove the camera by following the instructions 
    below.
    Important:
    	 •	 Do	not	detach	the	camera	in	a	different	way	from	the	one	described	below.	It	may	damage	the	camera.	
    Step 1
    Rotate  the  decorative  cover  (accessory)  counterclockwise 
    until  the  indication  "OPEN"  reached  the  decorative  cover 
    guide  of  the  camera  mount  bracket  (accessory).  Detach 
    the decorative cover. 
    Step 2
    Detach the 12 V DC power cable plug (accessory) and the 
    LAN  cable  from  the  camera,  and  then  turn  off  the  power 
    of the camera.  
    Step 3
    Remove the fixing screw (accessory) that is fixing the 
    camera on the camera mount bracket (accessory). 
    Do not lose the fixing screw. 
        
    LOCK
    WV-SC385
    OPEN
    LOCK OPEN
    LOCKOPEN
    Decorative cover guide
    20 °
    Rotate
    Camera mount bracket
    (accessory)
    Base part
    Moving part
    Main body of 
    the camera
    25 
    						
    							Insert/remove an SDHC/SD memory card
    How to insert an SDHC/SD memory card
    Important:
    	 •	 Before	inserting	the	SDHC/SD	memory	card,	turn	off	the	power	of	the	camera	first.	
    	 •	 When	inserting	an	SDHC/SD	memory	card,	make	sure	the	direction.	
    	 •	 When	 the	SDHC/SD	 memory	card	is	inserted	 or	removed	 with	the	power	 on,	data	 in	the	 SDHC/SD	 memory	card	may	
    be damaged. 
    Step 1
    Push  the  left  corner  of  the  Panasonic  logo  plate  on  the 
    front  panel  to  unlock  the  SDHC/SD  memory  card  slot 
    cover.
    Step 2
    Slide  the  SDHC/SD  memory  card  slot  cover  to  the  left  to 
    expose the slot. 
    Step 3
    Insert  an  SDHC/SD  memory  card  fully  into  the  SDHC/SD 
    memory card slot until a click is heard. 
        Step 4
    Shut  the  SDHC/SD  memory  card  slot  cover  and  lock  the 
    cover by pushing the Panasonic logo plate. 
        
    SDHC/SD memory card slot cover
    SDHC/SD memory card slot
    26 
    						
    							How to remove the SDHC/SD memory card
    Important:
    	 •	 Before	 removing	the	SDHC/SD	 memory	card,	select	 "Not	use"	for	"SD	 memory	 card"	on	the	 [SD	 memory	 card]	tab	of	
    the "Basic" page on the setup menu first. (☞ Operating Instructions (PDF))
    Step 1
    Open  the  SDHC/SD  memory  card  slot  cover  by  following 
    steps 1 and 2 of the "How to insert an SDHC/SD memory 
    card" section. 
    Step 2
    Push the SDHC/SD memory card until a click is heard and 
    then pull the SDHC/SD memory card from the slot.
    Step 3
    Shut  the  SDHC/SD  memory  card  slot  cover  and  lock  the 
    cover by pushing the Panasonic logo plate. 
    27 
    						
    							Configure the network settings
    Install the software
    Before installing the software, refer to the readme file on the provided CD-ROM first. 
    Software included on the provided CD-ROM
    	 •	 Panasonic	IP	setting	software
       Configure the network settings of the camera. Refer to the following for further\
     information. 
    	 •	 Viewer	Software	"Network	Camera	View	4S"
        It  is  necessary  to  install  the  viewer  software  "Network  Camera  View  4S"  to  display  images  on  a  PC.  Install  the  viewer 
    software by double-clicking the "nwcv4Ssetup.exe" icon on the provided CD-ROM. 
    Configure the network settings of the camera using the Panasonic IP setting soft\
    ware
    It is possible to perform the network settings of the camera using the I\
    P setup software on the provided CD-ROM. 
    When using multiple cameras, it is necessary to configure the network settings of each camera independently. 
    If the Panasonic IP setting software does not work, configure the network settings of the camera and the PC individually on 
    the "Network" page of the setup menu. Refer to the Operating Instruction\
    s (PDF) for further information. 
    Important:
    	 •	 When	 using	Microsoft	 Windows	 7	or	 Microsoft	 Windows	 Vista,	the	"Windows	 Security	Alert"	window	 may	be	displayed	
    when starting the IP setup software. In this case, disable "User Account Control" from the control panel.
    	 •	 For	 a	security	 countermeasure,	 the	MAC	 address/IP	 address	of	the	 camera	 to	be	 configured	 will	not	 be	displayed	
    when around 20 minutes have passed after turning on the power of the camera. (When "Easy IP Setup accommodate 
    period" is set to "20min")
    	 •	 Panasonic	IP	setting	software	is	inoperable	in	other	subnets	via	the	same	router.	
    	 •	 This	camera	cannot	be	displayed	or	set	with	an	older	version	of	the	IP	setup	software	(version	2.xx).	
        
    28 
    						
    							Step 1
    Start the Panasonic IP setting software by double-clicking 
    the "EasyIpSetup.exe" icon on the provided CD-ROM.
    The  License  Agreement  will  be  displayed.  Read  the 
    Agreement  and  choose  "I  accept  the  term  in  the  license 
    agreement", and click "OK".
    Step 2
    Click  the  [Network  Settings]  button  after  selecting  the 
    MAC address/IP address of the camera to be configured.
    Note:
    	 •	 When	 using	a	DHCP	 server,	 the	IP	address	 assigned	
    to  the  camera  can  be  displayed  by  clicking  the 
    [Search] button of the IP setting software. 
    	 •		When	 a	duplicate	 IP	address	 is	used,	 the	correspond-
    ing camera number will be displayed shaded.
    	 •		When	 the	[Access	 Camera]	 button	is	clicked,	 live	
    images of the selected camera will be displayed.
    	 •	 It	 is	possible	 to	change	 the	"Camera	 list"	display	
    between  IPv4  addresses  and  IPv6  addresses  in 
    accordance with the protocol in use. 
        Step 3
    Complete  each  network  setup  item  and  click  the  [Save] 
    button.
    Note:
    	 •	 When	 selecting	"DHCP"	or	"AutoIP",	 it	is	 possible	 to	
    set "DNS" to "Auto".
        
    Important:
    	 •	 It	 may	take	 for	around	 2	minutes	 to	complete	 to	upload	 the	settings	 to	the	 camera	 after	clicking	 the	[Save]	 button.	 The	
    settings  may  be  invalidated  when  the  12  V  DC  power  supply  is  cut  or  when  the  AC  adapter  or  the  LAN  cable  is  dis-
    connected before completing the upload. In this case, perform the settings again. 
    	 •	 When	using	a	firewall	(including	software),	allow	access	to	all	UDP	ports.	
     
    29 
    						
    							Troubleshooting
    Before asking for repairs, check the symptoms with the following table. 
    Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is 
    not described below. 
    SymptomCause/solutionReference 
    pages
    Power is not turned on.  When using DC power supply
    	•	 Is	the	12	V	DC	power	cable	plug	(accessory)	firmly	inserted	into	
    the 12 V DC power terminals of the camera?
        Confirm the power plug is firmly connected. 
    When using a PoE device for power supply
    	•	 Are	the	PoE	device	and	the	network	connector	on	the	rear	of	the	 camera connected using a LAN cable (category 5, STP*)?
        Check whether the connection is appropriately established.
        * PAL model only
    	•	 Depending	on	the	PoE	device,	the	power	supply	will	stop	when	 the demanded power exceeds its total power limit for all PoE 
    ports. 
        Refer to the operating instructions of the PoE device in use.  18
    18
    –
    The camera does not move 
    to the preset positions 
    accurately.  	•	 When	the	preset	positions	becomes	inaccurate	during	use,	it	is	
    possible to correct the positions by executing the position refresh 
    function. 
        In addition, when "Position refresh" is set for the created schedule, 
    the camera position will be corrected periodically. In some situa-
    tions, reconfigure the preset positions. Operating 
    Instructions  (PDF)
    When the camera is pan-
    ning/tilting, the camera 
    stops panning/tilting and 
    mechanical noise comes 
    from the camera.  	•	 The	camera	position	may	have	become	inaccurate.	Carry	out	the	
    refresh position function from the [Default reset] tab of the setup 
    menu. Operating 
    Instructions  (PDF)
    The camera starts panning 
    unpredictably. 	•	 This	may	be	caused	by	noise.	
       
    Check the exogenous noise level around the camera. 11
    When using an optional 
    inner cover, upper side of 
    images are hidden (become 
    black) when the tilt angle of 
    the camera is almost level. 	•	 This	is	not	malfunction.	This	is	caused	by	the	shape	of	the	inner	
    cover (WV-Q157 or an accessory of optional mount bracket). 
        In this case, images may also be washed out depending on the 
    photographic subject when "On" is selected for "AGC" on the 
    setup menu.  12
    When the power is turned on, 
    the live indicator lights or 
    blinks orange.  	•	 Is	the	LAN	cable	connected	appropriately?
       
    Connect the LAN cable appropriately. 
    	•	 Is	the	hub	or	router	connected	to	the	camera	operating	appropri- ately?
        Check if the hub or router in use is operating appropriately. 
    	•	 Isn't	the	LAN	cable	connected	to	the	camera	broken?
        Replace the cable with another one.  18
    30 
    						
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