Ricoh Mp 7500 Service Manual

Checking Machine Status and Settings
5
1 Checking Machine Status and Settings
You can check the machines system status.
❖Maintenance Info
You can check the following items under [Maintenance Info]:
[Remaining Toner]
Displays the amount of remaining toner.
[No Staples]
Displays the amount of remaining staples.
[Punch Receptacle Full]
Displays whether the hole punch receptacle is full.
[Paper Tray]
Displays the paper type and size loaded in the paper tray.
[Output Tray Full]
Displays whether the...

When the Machine Does Not Operate As wanted
6
1
❖Machine Address Info
You can check the following items under [Machine Address Info]:
[Machine IPv4 Address]
Displays the machines IPv4 address.
[Machine IPv6 Address]
Displays the machines IPv6 address.
❖Enquiry
You can check the following items under [Enquiry]:
[Machine Repairs]
Displays the machine number and contact number that are required for
service.
[Sales Representative]
Displays the sales representatives telephone number.
[Supply Order]...

Checking Machine Status and Settings
7
1
CAfter checking the information, press [Exit]. The previous screen returns.
Note
❒[Output Tray Full], [Original Misfeed], [Paper Misfeed], and [Cover Open] appear
only when these errors occur.
❒For details about how to locate and remove misfeeds, see “Checking
Jammed Paper” or “Removing Jammed Paper”.
Reference
p.84 “Locating Jammed Paper”.
p.83 “Removing Jammed Paper”. 

When the Machine Does Not Operate As wanted
8
1When an Indicator to the Right of a 
Function Key is LitWhen an indicator to the right of a function key lights up, press the correspond-
ing function key. Then, follow the instructions displayed on the control panel.
Note
❒If an error occurs in the function you are using, check the message that ap-
pears on the control panel, and then refer to “When a Message is Displayed”
for the relevant function.
Reference
p.19 “Troubleshooting When Using the Copy...

When You Have Problems Operating the Machine
9
1 When You Have Problems Operating the 
MachineThe following chart gives explanations of common problems and messages.
If other messages appear, follow the instructions displayed.
Important
❒Check the contact address and Serial No. of Machine shown in the call service
message, and then contact your service representative.
Problem Cause Solution
“
Please wait.” 
appears.This message appears 
when you turn on the op-
eration switch.Wait for the machine to get...

When the Machine Does Not Operate As wanted
10
1
“Memory is full. 
Do you want to 
store scanned 
file?
” appears.The scanned originals ex-
ceed the number of 
sheets/pages that can be 
stored in the hard disk.Press [Store File] to store pages that 
have been scanned. Delete unneces-
sary files with [Delete File].
Press [No] if you are not storing pag-
es that have been scanned. Delete 
unnecessary files with [Delete File].
The main power indica-
tor continues blinking 
and does not turn off 
when...

When You Have Problems Operating the Machine
11
1
Misfeeds occur frequently.There is a foreign object 
on the finisher tray. Remove the paper. See p.83 “Re-
moving Jammed Paper”.
 Do not place anything on the finish-
er tray. It may cause a paper jam.
Misfeeds occur frequently.The staple cartridge is not 
set correctly.The Booklet Finisher requires the sad-
dle stitch stapler cartridge also. See p.79 
“Adding Staples”.
An error message re-
mains, even if misfed pa-
per is removed. When a misfeed mes-...

When the Machine Does Not Operate As wanted
12
1
❖Document Server
Authentication failed. The entered login user 
name or login password 
is not correct.Inquire the user administrator for the 
correct login user name and login pass-
word.
Authentication failed. The machine cannot per-
form authentication.Contact the administrator.
The selected file(s) con-
tained file(s) without ac-
cess privileges. Only 
file(s) with access privi-
leges will be deleted. You have tried to delete 
files without the...

When You Have Problems Operating the Machine
13
1
Note
❒If you cannot make copies as you want because of paper type, paper size, or
paper capacity problems, use recommended paper. See “Copy Paper”, About
This Machine.
❒Using curled paper often causes misfeeds, soiled paper edges, or slipped po-
sitions while performing staple or stack printing. When using curled paper,
take the stiffness out of the paper with your hands to straighten out the curl,
or load the paper up side down. Also, to prevent paper...

When the Machine Does Not Operate As wanted
14
1When a Job is Not Performed
If you cannot execute a function, it may be that the machine is being held up by
another function.
If you cannot execute a function, terminate any other functions currently active,
and then try executing the function again. In certain cases, you can carry out an-
other job (copier, document server, printer, scanner) without canceling the cur-
rent job being performed. Performing multiple functions simultaneously like
this is...