Ricoh Mp 7500 Service Manual

When a Message is Displayed
55
4
Exceeded max. 
number of files 
which can be sent 
at the same time. 
Reduce the number 
of the selected 
files.The number of files ex-
ceeded the maximum 
number possible. Reduce the number of files and send 
them again.
Cannot detect 
original size. 
Place original 
again, then press 
the Start key.You have loaded paper of 
a size not shown on the 
paper size selector. Place the original correctly.
 Specify the scan size.
 When placing an original directly 
on the...

Troubleshooting When Using the Scanner Function
56
4
Cannot find the 
specified path. 
Please check the 
settings.The destination compu-
ter name or folder name 
is invalid.Check whether the computer name and 
the folder name for the destination are 
correct.
Exceeded max. 
number of alpha-
numeric charac-
ters for the path.The maximum number of 
specifiable alphanumeric 
characters in a path has 
been exceeded.The maximum number of characters 
which can be entered for the path is 128. 
Check the number...

When a Message is Displayed
57
4
Selected file is 
currently in use. 
Cannot change 
user name.You cannot change the 
password of a file whose 
status is “Waiting...” or 
that is being edited with 
DeskTopBinder.A senders name should be specified 
before sending e-mail. Send e-mail after 
specifying the senders name.
Connection with 
the destination 
has failed. Check 
the status and 
connection. To 
check the current 
status, press 
[Scanned Files 
Status].The correct Network set-
tings are not made....

Troubleshooting When Using the Scanner Function
58
4
Transmission has 
failed. Insuffi-
cient memory in 
the destination 
hard disk. To 
check the current 
status, press 
[Scanned Files 
Status].Transmission has failed. 
There was not enough 
free space on the hard 
disk of the SMTP server, 
FTP server, or client com-
puter at the destination.Allocate sufficient space.
Output buffer is 
full. Sending the 
data has been 
cancelled. Please 
try again later.Too many jobs are in 
standby state, and send-
ing...

When a Message is Displayed
59
4
Exceeded max. 
number of alpha-
numeric charac-
ters.The maximum enterable 
number of alphanumeric 
characters has been ex-
ceeded.Make sure the maximum number of 
characters which can be entered, and 
then enter it again. See “Values of various 
set items for transmission/storage/de-
livery function”, Scanner Reference.
Authentication 
has failed.The entered login user 
name or login password 
is incorrect.Check the login user name and login 
password. The machine is...

Troubleshooting When Using the Scanner Function
60
4
Memory is full. 
Do you want to 
store scanned 
file?Because there is not 
enough free hard disk 
space in the machine for 
storing in the Document 
Server, only some of the 
pages could be scanned.Specify whether to use the data or not.
No paper. Load 
paper of one of 
the following 
sizes, then press 
[Start Printing].No paper is set in the 
specified paper tray.Load paper of the sizes listed in the 
message.
Exceeded max. data 
capacity.Check the...

When a Message is Displayed
61
4
When a Message is Displayed on the Client Computer
This section explains likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see About This Ma-
chine.
Message Cause Solution
Clear Misfeed(s) 
in ADF.A paper misfeed has oc-
curred inside the ADF.Remove...

Troubleshooting When Using the Scanner Function
62
4
Scanner is not 
available. Check 
the scanner con-
nection status. The machines main 
power switch is off.
 The machine is not 
connected to the net-
work correctly. Set the main power switch to “On”.
 Check whether the machine is con-
nected to the network correctly.
 Deselect the personal firewall func-
tion of the client computer.
 Use an application such as telnet to 
make sure SNMPv1 or SNMPv2 is 
set as the machine’s protocol. See 
“Network...

When a Message is Displayed
63
4
Insufficient mem-
ory. Reduce the 
scanning area.When a paper misfeed 
occurs in the machine 
during printing, scanning 
cannot be performed. After the misfed paper has been re-
moved, proceed with scanning.
Cannot find XXX 
scanner used for 
the previous 
scan. YYY will 
be used instead.
(XXX and YYY indi-
cate scanner names.) The main power 
switch of the previ-
ously used scanner is 
not set to “On”.
 The machine is not 
connected to the net-
work correctly. Check...

Troubleshooting When Using the Scanner Function
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4
Any of Login User 
Name, Login Pass-
word or Driver 
Encryption Key is 
incorrect.The entered login user 
name, password, or driv-
er encryption key was 
invalid. Check the login user name, login 
password, and driver encryption 
key.
 Permission to use this function has 
not been granted. Contact the ad-
ministrator. Message Cause Solution